Cup Pod Holder Qq - Philips Senseo HD7872 User Manual

Problem
I cannot open the lid.
The coffee machine
produces less coffee
than before.
I cannot close the lid
properly.
The SENSEO coffee
®
is not strong enough.
Solution
2a. There is not too much water in the water reservoir.
2b. You do not place the water reservoir onto the machine too roughly.
If you place the water reservoir too roughly, water may splash out of the
water reservoir.
2c. The water reservoir is not damaged or broken. Normally, water should
not start to drip from the water outlet in the bottom of the water reservoir
within 30 seconds after filling.
In all other cases, contact the Philips Consumer Care Centre in your
country.
A vacuum may have temporarily formed under the lid. Switch off the
machine. Pull up the lever and wait 24 hours before you open the lid.You
may need to use quite some force.
Make sure that you do not move the SENSEO
machine, placing it outdoors or in a cool or cold environment does not
accelerate the unlocking of the lid.
For this not to happen again, always make sure that the pod holders are
clean and that the sieve in the centre of the pod holders is not clogged.
If this problem continues to occur, contact the Philips Consumer Care
Centre in your country.
Perhaps the sieve in the centre of the pod holder is clogged. If this is the
case, unclog the sieve by rinsing the pod holder under a running tap. Use a
washing-up brush to clean the sieve, if necessary.
Descale the machine (see chapter 'Descaling').
Check if a used coffee pod is sticking to the water distribution disc. If this is
the case, remove the used pod.
Check if you used the correct pod holder. Use 2 pods in combination with
the deeper 2-cup pod holder qq.
Make sure that you have selected the coffee strength that you prefer. You
can choose between regular and strong coffee. You can also increase or
decrease the coffee strength by setting your preferred amount of coffee
with the personal coffee memory function (HD7872 only).
Make sure that you have used the correct number of pods and have
pressed the right button. Use 2 pods in combination with the 2-cup pod
holder qq and the 2-cup button qq.
machine. Moving the
®
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