Troubleshooting; Rfid Reader - Motorola MC9090-G Manual

Troubleshooting

RFID Reader

Troubleshooting the RFID reader
Table 7-1
Problem
RFID reader does not
turn on.
Rechargeable
lithium-ion battery did
not charge.
Cannot see characters
on display.
During data
communication, no data
was transmitted, or
transmitted data was
incomplete.
No sound is audible.
Cause
Lithium-ion battery Charge or replace the lithium-ion battery in the RFID reader.
not charged.
Lithium-ion battery Ensure battery is installed properly. See
not installed properly. Battery on page
System crash. Perform a warm boot. If the RFID reader still does not turn on,
perform a cold boot. See
page
Battery failed. Replace battery. If the RFID reader still does not operate, try a
warm boot, then a cold boot. See
Computer on page
RFID reader removed Insert RFID reader in cradle and begin charging. The lithium-ion
from cradle while battery requires less than four hours to recharge fully.
battery was charging.
RFID reader not Press the Power button.
powered on.
RFID reader removed Replace the RFID reader in the cradle, or reattach the
from cradle or Synchronization cable and re-transmit.
unplugged from host
computer during
communication.
Incorrect cable See the System Administrator.
configuration.
Communication Perform setup. See
software was
Ensure that Microsoft ActiveSync 4.1 or greater is installed on
incorrectly installed or
the host computer.
configured.
Volume setting is low Unit may be a beeper only unit or incorrect Config Block is
or turned off. programmed into device.
Maintenance & Troubleshooting
Solution
1-4.
Resetting the Mobile Computer on
1-9.
1-9.
Chapter 2, Accessories
Installing the Main
Resetting the Mobile
for details.
7 - 3