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Before you call for service...
Troubleshooting Tips
Save time and money! Review the chart below and you
may not need to call for service.
Problem
Oven will not start
Control panel lighted, yet
oven will not start
"Error" appears on display
Possible Causes
A fuse in your home may be
blown or the circuit breaker
tripped.
Power surge.
Plug not fully inserted into wall
outlet.
Door not securely closed.
Door not securely closed.
START pad not pressed after
entering cooking selection.
Another selection entered
already in oven and CLEAR/OFF
pad not pressed to cancel it.
Cooking time not entered after
pressing TIME COOK.
CLEAR/OFF was pressed
accidentally.
Food weight not entered after
pressing AUTO DEFROST.
Food type not entered after
pressing SNACKS or COOK.
During Reheat or Popcorn
program, the door was opened
before steam could be detected.
No steam was detected by sensor
within 4 minutes and 10 seconds
after start of Popcorn program.
Things That Are Normal With Your Microwave Oven
Steam or vapor escaping from around
the door.
Light reflection around door or
outer case.
Dimming oven light and change in
the blower sound at power levels other
than high.
Dull thumping sound while oven is
operating.
What To Do
• Replace fuse or reset circuit breaker.
• Unplug the microwave oven, then plug it back in.
• Make sure the 3-prong plug on the oven is fully inserted
into wall outlet.
• Open the door and close securely.
• Open the door and close securely.
• Press START.
• Press CLEAR/OFF.
• Make sure you have entered cooking time after pressing
TIME COOK.
• Reset cooking program and press START.
• Make sure you have entered food weight after pressing
AUTO DEFROST.
• Make sure you have entered a food type.
• Close the door, press CLEAR/OFF and begin again.
• Use Time Cook.
TV/radio interference might be noticed
while using the microwave. Similar to the
interference caused by other small
appliances, it does not indicate a problem
with the microwave. Plug the microwave
into a different electrical circuit, move
the radio or TV as far away from the
microwave as possible, or check the
position and signal of the TV/radio
antenna.
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