Samsung SmartCam SNH-1010N User Manual page 31

Problem
-
The Company supports the privacy policy or mode for protecting
The message of
your privacy. The Privacy mode can be set using the button on
Privacy mode
the side of the product. (See page 7 of the manual)
appears and
-
In Privacy mode, neither camera video will be displayed nor is it
no video is
transferred outside.
displayed.
-
To release the Privacy mode, press the same button again.
-
The video from the camera will be affected by the illumination of
the installation site of the camera. This is why the video from the
camera looks lost if the camera is installed in a low illumination
The video from
environment.
the camera is
-
temporarily lost.
The video from the camera can be delayed according to a
network delay. Please check if the camera is installed in a place of
proper wireless Internet communications.
-
Adjust the volume of the microphone or audio sound in the Setup
page of the camera.
-
No sound is Click the Voice icon in the video playback page, or check if the
output from the voice is turned On in your smart phone app.
video.
-
Depending on the policy of the Internet service provider, the
sound output may not be supported. (in either 3G UDP or Relay
mode)
-
You must create a new private key.
- Press and hold the Privacy button in the rear of the product for at least 5
I forgot my
seconds to reset to the factory default.
Private key.
- After the factory reset, access the camera and set the Private key again.
I want to change
-
After logging in, move to the "My account" page, select an
my password
item (password and/or email address) and make changes as
and/or email
necessary.
address.
Action
04
1