Obtaining Software Updates; Contacting Technical Support - PrintFleet TASKalfa 2551ci User Manual

1.2

Obtaining software updates

1.3

Contacting Technical Support

Table 1 lists the data types that the Printer DCA attempts to collect
from networked imaging devices during a network scan.
Table 1: Types of data collected by the Printer DCA
IP address
device description
serial number
meter reads (multiple)
monochrome or color
identification
LCD reading
device status
error codes
toner levels
The Local Print Agent collects the following data types:
• Device driver name
• Device manufacturer
• Communications port
Note Additional data collection (such as counts, toner
level, and supplies) from local devices depends on
the data the device itself supports.
New software releases are available on a periodic basis.
To update the Printer DCA software, see "Updating the Printer DCA
software" on page 27.
For technical support, contact your PrintFleet distributor.
If you are a direct customer, please refer to Schedule A: PrintFleet
Maintenance and Support in Appendix A: Printer Data Collection
Agent Checklist and Installation Requirements.
PrintFleet Printer DCA
toner cartridge serial number
maintenance kit levels
non-toner supply levels
asset number
location
MAC address
manufacturer
firmware
miscellaneous (machine
specific)
Introduction
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