Toshiba Portege R600 User Manual

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PORTÉGÉ R600/PORTÉGÉ A600

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Summary of Contents for Toshiba Portege R600

  • Page 1 User’s Manual PORTÉGÉ R600/PORTÉGÉ A600...
  • Page 2: Table Of Contents

    Table of Contents Copyright..........vi Disclaimer .
  • Page 3 Writing CD/DVDs on DVD Super Multi drives ....4-19 TOSHIBA DVD PLAYER ........4-31 Media care .
  • Page 4 TOSHIBA support ........
  • Page 5 PORTÉGÉ R600/PORTÉGÉ A600 Graphics Processor Unit ("GPU")*7 ......H-3 Wireless LAN*8 ......... . . H-4...
  • Page 6: Copyright

    Intel Corporation. Windows, Microsoft and Windows Vista are registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. Photo CD is a trademark of Eastman Kodak. ConfigFree is a trademark of Toshiba Corporation.
  • Page 7: Fcc Information

    Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s external monitor port, Universal Serial Bus...
  • Page 8: Eu Conformity Statement

    "CE" and comply therefore with the applicable harmonized European standards listed under the Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC and/or R&TTE Directive 1999/5/EC. Responsible for CE- TOSHIBA EUROPE GMBH, Hammfelddamm 8, marking: 41460 Neuss, Germany. Manufacturer: Toshiba Corporation, 1-1 Shibaura 1-chome,...
  • Page 9: Japan Regulations

    PORTÉGÉ R600/PORTÉGÉ A600 Network Compatibility Statement This product is designed to work with, and is compatible with the following networks. It has been tested to and found to conform with the additional requirements conditional in EG 201 121. Germany ATAAB AN005,AN006,AN007,AN009,AN010...
  • Page 10: Type Of Service

    PORTÉGÉ R600/PORTÉGÉ A600 This label is located on the module. Pursuant to FCC CFR 47, Part 68: When you are ready to install or use the modem, call your local telephone company and give them the following information: ■ The telephone number of the line to which you will connect the modem ■...
  • Page 11: Telephone Company Procedures

    FCC. In the event repairs are ever needed on your modem, they should be performed by TOSHIBA Corporation or an authorized representative of TOSHIBA Corporation.
  • Page 12: Instructions For Ic Cs-03 Certified Equipment

    PORTÉGÉ R600/PORTÉGÉ A600 Instructions for IC CS-03 certified equipment 1. The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
  • Page 13: Notes For Users In Australia And New Zealand

    PORTÉGÉ R600/PORTÉGÉ A600 Notes for Users in Australia and New Zealand Modem warning notice for Australia Modems connected to the Australian telecoms network must have a valid Austel permit. This modem has been designed to specifically configure to ensure compliance with Austel standards when the country/region selection is set to Australia.
  • Page 14 PORTÉGÉ R600/PORTÉGÉ A600 ■ Some parameters required for compliance with Telecom’s PTC Specifications are dependent on the equipment (PC) associated with this modem. The associated equipment shall be set to operate within the following limits for compliance with Telecom Specifications:...
  • Page 15: Following Information Is Only Valid For Eu-Member States

    For more detailed information about the collection and recycling programmes available in your country, please visit our website (http://eu.computers.toshiba- europe.com) or contact your local city office or the shop where you purchased the product.
  • Page 16: Disposing Of The Computer And The Computer's Batteries

    For more detailed information about the collection and recycling programmes available in your country, please visit our website (http://eu.computers.toshiba- europe.com) or contact your local city office or the shop where you purchased the product.
  • Page 17: Optical Disc Drive Safety Instructions

    PORTÉGÉ R600/PORTÉGÉ A600 Optical disc drive safety instructions Be sure to check the international precautions at the end of this section. Panasonic Communications DVD Super Multi UJ-844 ■ The DVD Super Multi drive model employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference.
  • Page 18 PORTÉGÉ R600/PORTÉGÉ A600 When DVD-R DL or DVD+R DL format disc is read with this drive, the disc is available only to read. User’s Manual xviii...
  • Page 19 PORTÉGÉ R600/PORTÉGÉ A600 Panasonic Communications DVD Super Multi with Double Layer Recording UJ862 ■ The DVD Super Multi drive model employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location.
  • Page 20: International Precautions

    PORTÉGÉ R600/PORTÉGÉ A600 International precautions CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest “AUTHORIZED service...
  • Page 21 PORTÉGÉ R600/PORTÉGÉ A600 OBS! Apparaten innehåller laserkomponent som avger laserstråining överstigande gränsen för laserklass 1. VAROITUS. Suojakoteloa si saa avata. Laite sisältää laserdiodin, joka lähetää näkymätöntä silmilie vaarallista lasersäteilyä. CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER’S...
  • Page 22: Preface

    This manual tells how to set up and begin using your PORTÉGÉ R600/PORTÉGÉ A600 computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
  • Page 23 PORTÉGÉ R600/PORTÉGÉ A600 Icons Icons identify ports, dials, and other parts of your computer. The indicator panel also uses icons to identify the components it is providing information Keys The keyboard keys are used in the text to describe many computer operations.
  • Page 24 SSD unless otherwise stated. Illustration In this manual, situations where the port and connector locations for the PORTÉGÉ R600 and PORTÉGÉ A600 are the same, the locations are shown in the illustrations for the PORTÉGÉ R600.
  • Page 25: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
  • Page 26: Creating A Computer-Friendly Environment

    PORTÉGÉ R600/PORTÉGÉ A600 Creating a computer-friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using, such as a printer. Leave enough space around the computer and other equipment to provide adequate ventilation.
  • Page 27: Pressure Or Impact Damage

    PORTÉGÉ R600/PORTÉGÉ A600 Pressure or impact damage Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer's components or otherwise cause it to malfunction. Mobile phones Please be aware that the use of mobile phones can interfere with the audio system.
  • Page 28: Equipment Checklist

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
  • Page 29 TOSHIBA Assist ■ TOSHIBA ConfigFree™ ■ TOSHIBA HDD Protection ■ TOSHIBA Disc Creator ■ TOSHIBA Face Recognition (Is preinstalled in some models) ■ TOSHIBA PC Health Monitor ■ TOSHIBA USB Sleep and Charge Utility ■ Fingerprint Utility ■ Online Manual ■...
  • Page 30 Getting Started Getting Started ■ All users should be sure to read the section Starting up for the first time. ■ Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer. It is intended to help you be more comfortable and productive while using a notebook computer.
  • Page 31: Connecting The Ac Adaptor

    ■ Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 32 DC IN 15V jack DC output plug Figure 1-3 Connecting the DC output plug to the computer (PORTÉGÉ R600) 3. Plug the power cord into a live wall outlet - the Battery and DC IN indicators on the front of the computer should glow.
  • Page 33: Opening The Display

    Display panel Figure 1-4 Opening the display panel (PORTÉGÉ R600) Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer.
  • Page 34: Turning On The Power

    2. Press and hold the computer's power button for two or three seconds. Power button Figure 1-5 Turning on the power (PORTÉGÉ R600) Starting up for the first time The Microsoft Windows Vista Startup Screen will be the first screen displayed when you turn on the power.
  • Page 35: Sleep Mode

    Getting Started ■ Make sure the Hard Disk Drive or Hard Disk Drive/Optical Disc Drive indicator is off. If you turn off the power while a disk (disc) is being accessed, you may lose data or damage the disk. ■ Never turn off the power while an application is running.
  • Page 36 Getting Started ■ When the AC adaptor is connected, the computer will go into Sleep Mode according to the settings in the Power Options (to access it, Start -> Control Panel -> System and Maintenance -> Power Options). ■ To restore the operation of the computer from Sleep Mode, press and hold the power button or any key on the keyboard for a short amount of time.
  • Page 37: Hibernation Mode

    Getting Started ■ When the computer is in Sleep Mode, the Power indicator will blink orange. ■ If you are operating the computer on battery power, you can lengthen the overall operating time by turning it off into Hibernation Mode - Sleep Mode will consume more power while the computer is off.
  • Page 38 Getting Started Starting Hibernation Mode You can also enable Hibernation Mode by pressing FN + F4 - please refer to Chapter 5, Keyboard, for further details. To enter Hibernation Mode, follow the steps below. 1. Click Start. 2. Click the arrow button ( ) in the power management buttons ) and select Hibernate from the menu.
  • Page 39: System Recovery Options

    Getting Started Restarting the computer Certain conditions require that you reset the computer, for example if: ■ You change certain computer settings. ■ An error occurs and the computer does not respond to your keyboard commands. If you need to restart the computer, there are three ways this can be achieved: ■...
  • Page 40: System Recovery

    Recovery Discs. A writable external optical disc drive that is sold separately and compatible to the computer is required to create the Recovery Discs. It can be purchased from TOSHIBA dealers. ■ This machine supporting the following optical disc drives for...
  • Page 41 Getting Started Please note that some of the above media may not be compatible with the optical disc drive installed into your computer. You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding. 3.
  • Page 42 2. While holding down F12 key on the keyboard, turn on your computer - when the TOSHIBA logo screen appears, release the F12 key. 3. Use the left and right cursors key to select the CD-ROM icon from the menu.
  • Page 43: Chapter 2 The Grand Tour

    The following figure shows the computer’s front with its display panel in the closed position. System indicators Figure 2-1 Front of the computer with display panel closed (PORTÉGÉ R600) System indicators Figure 2-2 Front of the computer with display panel closed (PORTÉGÉ A600)
  • Page 44: Left Side

    DC IN 15V jack Cooling vents Headphone jack eSATA/USB combo port Microphone jack Volume control dial Figure 2-3 The left side of the computer (PORTÉGÉ R600) Universal Serial Bus External monitor port (USB 2.0) port DC IN 15V jack Cooling vents Headphone jack...
  • Page 45 The Grand Tour eSATA/USB combo One eSATA/USB combo port, which complies to port the USB 2.0 standard, is provided on the left hand side of the computer. The ports with the icon ( ) has USB Sleep and Charge. This port has eSATA (External Serial ATA) function.
  • Page 46: Right Side

    ExpressCard slot Universal Serial Bus Security lock Optical disc drive (USB 2.0) port slot Figure 2-5 The right side of the computer (PORTÉGÉ R600) Wireless LAN jack communication switch ExpressCard slot Universal Serial Bus Optical disc drive Security lock SD Card slot (USB 2.0) port...
  • Page 47 The Grand Tour SD Card slot This slot can accommodate a single SD/SDHC memory card in order to transfer data from devices, such as digital cameras, onto your computer. Keep foreign metal objects, such as screws, staples and paper clips, out of the SD Card slot.
  • Page 48 The Grand Tour Wireless Slide this switch to the left to turn off Wireless communication LAN, Bluetooth™ and Wireless WAN functions. switch Slide it to the right to turn on the functions. Only some models are equipped with Bluetooth, Wireless LAN and Wireless WAN functions. ®...
  • Page 49: Back

    The Grand Tour Back The following figure shows the computer’s back. Battery pack Figure 2-8 The back of the computer (PORTÉGÉ R600) Battery pack Figure 2-9 The back of the computer (PORTÉGÉ A600) Battery pack The battery pack provides power to the computer when the AC adaptor is not connected.
  • Page 50: Underside

    Notches Battery lock Battery release latch Docking port Memory module slot Figure 2-10 The underside of the computer (PORTÉGÉ R600) Notches Battery lock Battery release latch Docking port Memory module slot Figure 2-11 The underside of the computer (PORTÉGÉ A600)
  • Page 51 Hardware, Utilities and Options. ■ Only the TOSHIBA Slim Port Replicator II can be used with this computer. Do not attempt to use any other Port Replicator. ■ Keep foreign objects out of the docking port. A pin or similar object can damage the computer's circuitry.
  • Page 52: Front With The Display Open

    Display hinge TOSHIBA Assist button Back light On/Off button Fingerprint Sensor Display hinge Speaker Touch Pad Power button control buttons Keyboard Touch Pad Microphone Figure 2-12 The front of the computer with the display panel open (PORTÉGÉ R600) User’s Manual 2-10...
  • Page 53 Web Camera LED Bluetooth antenna, Wireless LAN antennas, Wireless WAN antennas (Not shown) Web Camera LCD Sensor switch (Not shown) Display screen Display hinge TOSHIBA Assist button TOSHIBA Presentation button Fingerprint Sensor Display hinge Speaker Touch Pad Power button control buttons...
  • Page 54 Power button Press this button to turn the computer's power on and off. TOSHIBA Assist Press this button to launch the program button automatically. When power-off, Sleep Mode and Hibernation Mode, press this button to start the computer and launch the program.
  • Page 55 Some models are equipped with a Back light On/Off button. TOSHIBA The TOSHIBA Presentation button has the same Presentation button functionality as the Connect display button in the Mobility Center. Pressing this button when an external display is connected will open the Windows Vista TMM (Transient Multimon Manager) screen.
  • Page 56: Indicators

    Please refer to Chapter Power and Power-Up Modes for more information on this feature. ■ Hard Disk Drive or PORTÉGÉ R600 Hard Disk The Hard Disk Drive indicator glows white Drive/Optical Disc whenever the computer is accessing the Drive built-in hard disk drive or eSATA device.
  • Page 57: Keyboard Indicators

    When the Arrow Mode indicator glows, the keypad overlay allows you to use cursor functions. ■ When the Numeric Mode indicator glows, the keypad overlay allows you to enter numbers. Arrow Mode indicator Numeric Mode indicator CAPS LOCK indicator Figure 2-15 Keyboard indicators (PORTÉGÉ R600) User’s Manual 2-15...
  • Page 58: Optical Disc Drives

    Optical disc drives The computer is configured with a DVD Super Multi drive. A Serial ATA (PORTÉGÉ A600) or USB (PORTÉGÉ R600) interface controller is used for CD/DVD-ROM operation. When the computer is accessing a CD/DVD, an indicator on the drive glows. Some models are equipped with an optical disc drive.
  • Page 59: Writable Discs

    Writable discs This section describes the types of writable CD/DVD discs. Check the specifications of your drive to see the types of discs it can write. Use TOSHIBA Disc Creator to write compact discs. Refer to Chapter 4, Operating Basics.
  • Page 60 The Grand Tour DVD Super Multi drive The full-size DVD Super Multi drive module lets you record data to rewritable CD/DVDs as well as run either 12 cm (4.72") or 8cm (3.15") CD/DVDs without using an adaptor. ■ When DVD-R DL or DVD+R DL format disc is read with this drive, the disc is available only to read.
  • Page 61: Ac Adaptor

    Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 62: Chapter 3 Hardware, Utilities And Options

    Chapter 3 Hardware, Utilities and Options Hardware This section describes the hardware of your computer. The actual specifications may vary depending on the model you purchased. Processor ® The computer is equipped with an Intel processor. ® Intel Core 2 Duo Processor, which incorporates a 3MB level2 cache memory and ®...
  • Page 63 Hardware, Utilities and Options Memory Built-in 1,024MB memory module is installed on the main board. Slot 512, 1,024, 2,048 or 4,096MB memory module can be installed in the computer's memory slot for a maximum of 5,120MB system memory. This computer can be equipped with memory modules of a maximum size of 5,120MB.
  • Page 64 Hardware, Utilities and Options RTC battery The internal RTC battery backs up the Real Time Clock (RTC) and calendar. AC adaptor The AC adaptor provides power to the system and recharges the batteries when they are low. It comes with a detachable power cord which will either have a 2-pin or 3-pin plug enclosure.
  • Page 65 Hardware, Utilities and Options Legal Footnote (Hard Disk Drive (HDD) Capacity) For more information regarding Hard Disk Drive (HDD) Capacity, please refer to the Legal Footnotes section in Appendix H or click the *5 above. Optical disc drive Drive The following optical disc drive is pre-installed in this computer.
  • Page 66 Hardware, Utilities and Options Sound Sound system The integrated sound system provides support for the computer's internal speaker and microphone, as allowing an external microphone and headphones to be connected via the appropriate jacks. Multimedia Web Camera Web Camera is a device that allows you to record video or take photographs with your computer.
  • Page 67: Special Features

    Some computers in this series are equipped with a Wireless WAN card. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures.
  • Page 68 Hardware, Utilities and Options TOSHIBA The TOSHIBA Presentation button has the same Presentation button functionality as the Connect display button in the Mobility Center. Pressing this button when an external display is connected will open the Windows Vista TMM (Transient Multimon Manager) screen.
  • Page 69 Chapter 4, Operating Basics, for more details. ■ The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged. ■ TOSHIBA HDD Protection cannot be used in models that are equipped with SSD. User’s Manual...
  • Page 70 Hibernation Mode or in the shutdown state. This function is worked by the USB Sleep and Charge Utility. For more information, please refer to the Using the TOSHIBA USB Sleep and Charge Utility section in Chapter 4, Operating Basics. Legal Footnote (USB Sleep and Charge) For more information regarding USB Sleep and Charge, please refer to the Legal Footnotes section in Appendix H or click the *9 above.
  • Page 71: Toshiba Value Added Package

    Refer to Appendix G, TOSHIBA PC Health Monitor. TOSHIBA Value Added Package This section describes the TOSHIBA Component features pre-installed on the computer. TOSHIBA Power TOSHIBA Power Saver provides you with the Saver features of more various power supply managements.
  • Page 72 Diagnostic Tool the functionality of some of the computer's built- in hardware devices to be tested. TOSHIBA Password The TOSHIBA Password utility allows you to set a password in order to restrict access to the Utility computer. TOSHIBA Flash...
  • Page 73: Utilities And Applications

    Start -> All Programs -> TOSHIBA DVD PLAYER -> TOSHIBA DVD PLAYER. Refer to the TOSHIBA DVD PLAYER section in Chapter 4, Operating Basics, for more details. For details on how to use TOSHIBA DVD PLAYER, see the help file. User’s Manual 3-12...
  • Page 74 TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that improve the ease and control of communication devices and network connections, help in the...
  • Page 75 ■ TOSHIBA Assist : This can be used to open TOSHIBA Assist if it is already installed in your computer. TOSHIBA USB Sleep This utility is able to either enable or disable the and Charge Utility USB Sleep and Charge function.
  • Page 76: Optional Devices

    ExpressCard ■ Secure Digital™ (SD) Card (SD memory card, SDHC memory card, miniSD Card, microSD Card) ■ Additional memory module Peripheral devices ■ USB FDD Kit ■ External monitor ■ eSATA ■ TOSHIBA Slim Port Replicator II User’s Manual 3-15...
  • Page 77: Inserting An Expresscard

    The computer is equipped with a single ExpressCard slot into which any ExpressCard device that meets industry standards, either manufactured by TOSHIBA or another vendor, can be installed. The slot supports hot plug connection and utilizes the PCI Express interface that supports the reading and writing of data at a theoretical maximum rate of 2.5Gbps.
  • Page 78: Removing An Expresscard

    2. Point to ExpressCard and click the left Touch Pad control button. 3. Press the ExpressCard in order to eject the ExpressCard partially out of the computer. 4. Grasp the ExpressCard and remove it. ExpressCard Figure 3-3 Removing the ExpressCard (PORTÉGÉ R600) User’s Manual 3-17...
  • Page 79 Hardware, Utilities and Options ExpressCard Figure 3-4 Removing the ExpressCard (PORTÉGÉ A600) 5. Insert the Dummy card into the ExpressCard slot. When you do not use an ExpressCard, please be sure to insert a Dummy card. SD/SDHC memory card Set the SD Card type SD memory cards and SDHC memory cards in the SD Card slot.
  • Page 80 2. Press the SD/SDHC memory card gently to ensure a firm connection is made. SD Card slot SD/SDHC memory card Figure 3-5 Inserting an SD/SDHC memory card (PORTÉGÉ R600) SD/SDHC memory card SD Card slot Figure 3-6 Inserting an SD/SDHC memory card (PORTÉGÉ A600) User’s Manual...
  • Page 81 4. Grasp the SD/SDHC memory card and remove it. SD Card slot SD/SDHC memory card Figure 3-7 Removing an SD/SDHC memory card (PORTÉGÉ R600) SD/SDHC memory SD Card slot card Figure 3-8 Removing an SD/SDHC memory card (PORTÉGÉ A600) User’s Manual...
  • Page 82: Media Care

    SD/SDHC memory cards are sold already formatted in conformity to specific standards. If you format the SD/SDHC memory card again, be sure to format it with the TOSHIBA SD Memory Card Format utility, not with the format command provided within Windows.
  • Page 83: Additional Memory Module

    When installing or removing a memory module, you must ensure that you do not touch any other internal areas of the computer. ■ Use only memory modules approved by TOSHIBA. ■ Do not try to install or remove a memory module under the following conditions.
  • Page 84: Installing A Memory Module

    Chapter 6, Power and Power- Up Modes, if required). 5. PORTÉGÉ R600: Loosen the two screws securing the memory module cover in place - please note that this screw is attached to the cover in order to prevent it from being lost.
  • Page 85 45 degree angle before holding it down until the latches on either side snap into place. Memory slot Figure 3-11 Seating the memory module (PORTÉGÉ R600) ■ Never allow metal objects, such as screws, staples and paper clips, to enter the computer.
  • Page 86: Removing A Memory Module

    Hardware, Utilities and Options 8. PORTEGE R600: Seat the memory module cover in place and secure it with two screws. PORTEGE A600: Seat the memory module cover in place and secure it with one screw. Take care to ensure that the memory module cover is firmly closed.
  • Page 87 Latches Figure 3-14 Removing the memory module (PORTÉGÉ R600) 9. PORTEGE R600: Seat the memory module cover in place and secure it with two screws. PORTEGE A600: Seat the memory module cover in place and secure it with one screw.
  • Page 88: External Monitor

    External monitor port Figure 3-15 Connecting the monitor cable to the external monitor port (PORTÉGÉ R600) 3. Turn the external monitor's power on. 4. Turn the computer's power on. When you turn on the power, the computer will automatically recognize the monitor and determine whether it is a color or monochrome device.
  • Page 89: Usb Fdd Kit

    USB connector USB port Figure 3-17 Connecting the USB floppy diskette drive (PORTÉGÉ R600) If you connect the USB floppy diskette drive after the computer has already been turned on, it will take about ten seconds for it to be recognized by the computer.
  • Page 90 Make sure the connector is properly aligned with the socket. Do not try to force the connection, doing so can damage the connecting pins. eSATA cable eSATA/USB combo port Figure 3-18 Connecting an eSATA cable to the eSATA/USB combo port (PORTÉGÉ R600) User’s Manual 3-29...
  • Page 91: Disconnecting An Esata Device

    TOSHIBA Slim Port Replicator II In addition to the ports available on the computer, the TOSHIBA Slim Port Replicator II. The TOSHIBA Slim Port Replicator II connects directly to the docking interface on the underside of the computer. The AC adaptor connects the TOSHIBA Slim Port Replicator II to a power source.
  • Page 92: Security Lock

    Hardware, Utilities and Options The following ports are available on the TOSHIBA Slim Port Replicator II. ■ RJ45 LAN jack ■ External monitor port ■ DC IN 15V jack ■ Security lock slot ■ Universal Serial Bus 2.0 port (four) ■...
  • Page 93: Optional Accessories

    Bluetooth USB A Bluetooth adaptor that has a USB connector. Adaptor Wireless communications can be carried out with Bluetooth-compatible equipment by connecting to the USB port of the computer. You can buy the module from a TOSHIBA dealer. User’s Manual 3-32...
  • Page 94 The Bluetooth Wireless Mouse is a wireless Mouse with optical mouse compatible with Bluetooth. Bluetooth You can buy the Bluetooth Wireless Mouse from Technology a TOSHIBA dealer. Wireless Stereo The Bluetooth Wireless Stereo is a wireless Headset with stereo headphone set compatible with Bluetooth. Bluetooth...
  • Page 95: Chapter 4 Operating Basics

    Touch Pad Figure 4-1 Touch Pad and Touch Pad control buttons (PORTÉGÉ R600) The two buttons below the Touch Pad are used like the buttons on a standard mouse - press the left button to select a menu item or to...
  • Page 96: Using The Fingerprint Sensor

    Operating Basics You can also tap the Touch Pad to perform functions similar to those of the left button on a standard mouse. Click: Tap once Double-click: Tap twice Drag and drop: Tap to select the item(s) you want to move, leave your finger on the Touch Pad after the second tap and then move the item(s) to their new destination.
  • Page 97 Operating Basics ■ Avoid swiping with your finger stiff or pressed too hard onto the sensor, and take care to ensure that the center of the fingerprint is touching the sensor before swiping. Either of these conditions may cause fingerprint reading to fail.
  • Page 98: Fingerprint Registration

    Operating Basics Observe the following to improve the fingerprint recognition success rate. ■ Enroll two or more fingers. ■ Enroll additional fingers if a recognition failure often occurs when using already enrolled fingers. ■ Check the condition of your finger - any conditions which have changed since enrollment, such as injury, rough skin, and extremely dry, wet, soiled, dirty, oily, soaked or swollen fingers, may lower the recognition success rate.
  • Page 99: How To Delete The Fingerprint Data

    Operating Basics 3. On the User's Fingers screen click the box above the finger you wish to register. If any of the previously enrolled fingerprints is selected again, the latest information will be enrolled and any previous information over-written. 4. The Fingerprint Enrollment screen will be displayed and the tutorial will begin.
  • Page 100: Points To Note About The Fingerprint Utility Software

    Toshiba does not guarantee that the fingerprint sensor will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
  • Page 101: Windows Logon Via Fingerprint Authentication

    Operating Basics Windows Logon via Fingerprint Authentication If required, you are also able to use fingerprint authentication in place of the usual Windows logon process using your username and password. This method is especially useful where there are many users using the same computer as it removes the need for actual user selection when the system is started.
  • Page 102 Operating Basics ■ You must ensure that you use the TOSHIBA Password Utility to register a User Password before using the Fingerprint Pre-OS Authentication and its extended function to allow fingerprints to be used to access the computer when it is turned on.
  • Page 103 TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error-free, or that it will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software.
  • Page 104: Web Camera

    Operating Basics Web Camera Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. Camera Assistant Software will help you to add various video effects to your video or photograph.
  • Page 105: Using The Toshiba Face Recognition

    Toshiba does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.
  • Page 106: How To Register The Face Recognition Data

    Take a picture for facial verification purposes, and register the data needed when you log in. To register the data needed when you log in, follow the steps as described below: 1. To launch this utility, click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Face Recognition. ■...
  • Page 107 How to launch the help file For further information on this utility, please refer to help file. 1. To launch the help file, click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Face Recognition Help. Windows Logon via TOSHIBA Face Recognition This section explains how to login to Windows with TOSHIBA Face Recognition.
  • Page 108: Using Optical Disc Drives

    You can run either 12 cm (4.72") or 8 cm (3.15") CD/DVDs without an adaptor. A Serial ATA (PORTÉGÉ A600) or USB (PORTÉGÉ R600) interface controller is used for CD/DVD-ROM operation. When the computer is accessing a CD/DVD-ROM, an indicator on the drive glows.
  • Page 109: Loading Discs

    1. When the computer’s power is on, press the eject button to open the disc tray slightly. 2. Grasp the disc tray gently and pull until it is fully opened. Eject button Disc tray Figure 4-4 Pressing the eject button and pulling the disc tray open (PORTÉGÉ R600) User’s Manual 4-15...
  • Page 110 Operating Basics 3. Lay the CD/DVD, label side up, in the disc tray. Laser lens Figure 4-5 Inserting a CD/DVD (PORTÉGÉ R600) ■ When the disc tray is fully opened, the edge of the computer will extend slightly over the CD/DVD tray. Therefore, you will need to turn the CD/DVD at an angle when you place it in the disc tray.
  • Page 111: Removing Discs

    If the CD/DVD is not seated properly when the disc tray is closed, the CD/DVD might be damaged. Also, the disc tray might not open fully when you press the eject button. Figure 4-6 Closing the CD/DVD disc tray (PORTÉGÉ R600) Removing discs To remove the CD/DVD, follow the steps as detailed below: Do not press the eject button while the computer is accessing the media drive.
  • Page 112 Gently support the disc tray from below with your free hand when inserting or removing CD/DVDs from the optical disc drive. Figure 4-7 Removing a CD/DVD (PORTÉGÉ R600) Figure 4-8 Removing a CD/DVD (PORTÉGÉ A600) 3. Push the center of the disc tray to close it. Press gently until it locks into place.
  • Page 113: Writing Cd/Dvds On Dvd Super Multi Drives

    Eject hole Figure 4-9 Manual release with the eject hole (PORTÉGÉ R600) Turn off the power before you use the eject hole. If the CD/DVD is spinning when you open the disc tray, the CD/DVD could fly off the spindle and cause injury.
  • Page 114: Important Message

    DVD+RW or DVD-RAM media, however, it must be noted that disc quality can affect write or rewrite success rates. Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. User’s Manual...
  • Page 115 Operating Basics CD-R: TAIYO YUDEN CO., Ltd. MITSUBISHI KAGAKU MEDIA CO., LTD. Ricoh Co., Ltd. CD-RW: (Multi-Speed and High-Speed) MITSUBISHI KAGAKU MEDIA CO., LTD. Ricoh Co., Ltd. CD-RW: (Ultra-Speed) MITSUBISHI KAGAKU MEDIA CO., LTD. DVD-R: DVD Specifications for Recordable Disc for General Version 2.0 TAIYO YUDEN Co.,Ltd.
  • Page 116 Operating Basics ■ This drive cannot use discs that allow writing faster than 16x speed (DVD-R and DVD+R media), 8x speed (DVD+RW media), 6x speed (DVD-RW media), 5x speed (DVD-RAM media). ■ 2.6GB and 5.2GB DVD-RAM media cannot be read from or written to. ■...
  • Page 117: When Writing Or Rewriting

    CD/DVD - do not try to write from shared devices such as a server or any other network device. ■ Writing with software other than TOSHIBA Disc Creator has not been confirmed, therefore operation with other software applications cannot be guaranteed.
  • Page 118: Toshiba Disc Creator

    CD Player' function to record music to DVD-R, DVD-RW, DVD+R or DVD+RW media. ■ Do not use the 'Disc Backup' function of TOSHIBA Disc Creator in order to copy DVD Video or DVD-ROM material that has copyright protection. ■ DVD-RAM discs cannot be backed up using the 'Disc Backup' function of TOSHIBA Disc Creator.
  • Page 119: Dvd Super Multi Drive Double Layer

    Do not turn off the power to the optical disc drive while the computer is accessing it as this may cause you to lose data. ■ To write data to CD-R/-RW media, use the TOSHIBA Disc Creator feature that is installed on your computer. ■...
  • Page 120 RAM media, however, it must be noted that disc quality can affect write or rewrite success rates. Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. CD-R: TAIYO YUDEN CO., Ltd.
  • Page 121 Operating Basics DVD-RW: DVD Specifications for Recordable Disc for Version 1.1 or version Victor Company of Japan, Ltd. (JVC) (for 2x, 4x and 6x speed media) MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2x, 4x and 6x speed media) DVD+RW: Ricoh Co., Ltd. (for 2.4x, 4x and 8x speed media) MITSUBISHI KAGAKU MEDIA CO., LTD.
  • Page 122 CD/DVD - do not try to write from shared devices such as a server or any other network device. ■ Writing with software other than TOSHIBA Disc Creator has not been confirmed, therefore operation with other software applications cannot be guaranteed.
  • Page 123 CD Player' function to record music to DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW media. ■ Do not use the 'Disc Backup' function of TOSHIBA Disc Creator in order to copy DVD Video or DVD-ROM material that has copyright protection. ■...
  • Page 124: Data Verification

    TOSHIBA Disc Creator cannot record in packet format. ■ You might not be able to use the 'Disc Backup' function of TOSHIBA Disc Creator to back up a DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW disc that was made with other software on a different optical media recorder.
  • Page 125: Toshiba Dvd Player

    It has an on-screen interface and functions. Click Start -> All Programs -> TOSHIBA DVD PLAYER -> TOSHIBA DVD PLAYER. For details on how to use TOSHIBA DVD PLAYER, see the help file. Please be aware of the following limitations when you use the TOSHIBA...
  • Page 126: Media Care

    Do not lock the computer using the Windows logo ( ) + L keys or the Fn + F1 keys when running the "TOSHIBA DVD PLAYER". Media care This section provides tips on protecting data stored on your CD's, DVD's and floppy diskettes.
  • Page 127: Sound System

    Operating Basics 5. Never use a pencil for writing on a floppy diskette label as the dust from the pencil lead could cause a system malfunction if it found its way onto the computer's components. In this instance, always use a felt-tipped pen and write the label first before applying it to the floppy diskette.
  • Page 128 Operating Basics PC Beep Level Follow the steps below to change the PC Beep playback level. 1. Right click on the speaker icon on the Taskbar, and select Playback Devices in the sub menu. 2. Select Speakers, and click Properties. 3.
  • Page 129: Modem

    5. On the Advanced tab, select “2 channel, 16 bit, 48000 Hz (DVD Quality)” in the pull-down menu of the Default Format pane. 6. On the TOSHIBA Mic Effect tab, select the Enable Echo Canceller check box, and click Apply.
  • Page 130: Properties Menu

    Check the specified areas carefully before using it. To select a region, follow the steps as detailed below: 1. Click Start -> All Programs -> TOSHIBA -> Networking -> Modem Region Select. If it is available, do not use the Country/Region Select function included as...
  • Page 131: Modem Selection

    Operating Basics Location list for region selection. Displays a sub-menu appears which details location information. Open dialog box, if the modem and Telephony Current Location region code do not match. Displays a warning if the current settings for both region code and telephony location are different.
  • Page 132 Operating Basics 2. Plug the other end of the modular cable into a telephone jack. Telephone jack Modular cable Modem jack Figure 4-10 Connecting the internal modem (PORTÉGÉ A600) Do not pull on the cable or move the computer while the cable is connected.
  • Page 133: Wireless Communications

    Operating Basics Wireless communications The computer’s wireless communication function supports some wireless communication devices. Only some models are equipped with both Wireless LAN and Bluetooth functions. ■ Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields.
  • Page 134: Bluetooth Wireless Technology

    ■ TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Bluetooth wireless technology...
  • Page 135 This Bluetooth Stack is based on the Bluetooth Version 1.1/1.2/2.0+EDR/2.1+EDR specification. However, TOSHIBA cannot confirm the compatibility between any computing products and/or other electronic devices that use Bluetooth, other than TOSHIBA notebook computers. Release Notes related to the Bluetooth Stack for Windows by TOSHIBA 1.
  • Page 136: Lan

    Operating Basics Wireless communication switch You can enable or disable Wireless communication functions, with the on/off switch. No transmissions are sent or received when the switch is off. Slide the switch to the backward to turn it on and to the forward to turn it off. Wireless communication Indicator The wireless communication indicator shows the status of the computer's wireless communication functions.
  • Page 137: Connecting The Lan Cable

    LAN jack LAN cable Figure 4-11 Connecting the LAN cable (PORTÉGÉ R600) 3. Plug the other end of the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connection.
  • Page 138: Computer Handling

    Operating Basics Disconnecting the LAN cable To disconnect the LAN cable, follow the steps as detailed below: 1. Pinch the lever on the connector in the computer’s LAN jack and pull out the connector. 2. Disconnect the cable from the LAN hub or router in the same manner. Check with your LAN administrator and hardware or software vendor before disconnecting from the hub.
  • Page 139: Using The Hard Disk Drive (Hdd) Protection

    The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged. ■ TOSHIBA HDD Protection cannot be used in models that are equipped with SSD. When vibration is detected, a message will be displayed on the screen, and the icon in the Taskbar notification area will change to the protection state.
  • Page 140: Toshiba Hdd Protection Properties

    Operating Basics TOSHIBA HDD Protection Properties You can change the TOSHIBA HDD Protection settings by using the TOSHIBA HDD Protection Properties window. To open the window, click Start -> All Programs -> TOSHIBA -> Utilities -> HDD Protection Settings. The window can also be started from the icon on the Taskbar or from the Control Panel.
  • Page 141: Using The Toshiba Usb Sleep And Charge Utility

    Operating Basics Details To open the Details window, click the Setup Detail button in the TOSHIBA HDD Protection Properties window. Detection Level Amplification When the AC adaptor is disconnected or the lid is closed, HDD Detection assumes that the computer will be carried and sets the detection level to the maximum for 10 seconds.
  • Page 142: Starting The Usb Sleep And Charge Utility

    USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag. Starting the USB Sleep and Charge Utility To start the utility, click Start-> All Programs -> TOSHIBA -> Utilities -> USB Sleep and Charge. User’s Manual...
  • Page 143: Heat Dispersal

    Operating Basics Enabling USB Sleep and Charge This utility can be used to enable and disable the USB Sleep and Charge function in groups. USB Sleep and Charge compatible USB ports are assigned to each group. Check the check boxes for each group to enable the USB Sleep and Charge function for the USB ports assigned to that group.
  • Page 144: Chapter 5 The Keyboard

    Chapter 5 The Keyboard The computer's keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer. The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages.
  • Page 145: Function Keys: F1

    Soft keys: FN key combinations The FN (function) is unique to TOSHIBA computers and is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features.
  • Page 146: Hot Keys

    The Keyboard Press FN + F10 or FN + F11 to access the computer's integrated keypad. When activated, the keys with grey markings on their bottom edge become either numeric keypad keys (FN + F11) or cursor control keys (FN + F10). Please refer to the Keypad overlay section in this chapter for more...
  • Page 147 The Keyboard Sleep: Pressing FN + F3 switches the system to Sleep Mode. Hibernate: Pressing FN + F4 switches the system to Hibernation Mode. Output: Pressing FN + F5 changes the active display device. To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device.
  • Page 148: Windows Special Keys

    FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky, that is, you can press it once, release it, and then press an "F Number" key. To start the TOSHIBA Accessibility utility, click Start -> All Programs ->...
  • Page 149: Keypad Overlay

    The Keyboard Keypad overlay Your computer's keyboard does not have a separate numeric keypad but includes a numeric keypad overlay which functions like one - this is located in the center of the keyboard with the relevant keys having grey letters at their front edge.
  • Page 150: Generating Ascii Characters

    The Keyboard Temporarily using normal keyboard (overlay on) While using the overlay, you can temporarily access the normal keyboard functions without having to turn the overlay off: 1. Hold down FN key and press any other key - this key will operate as if the overlay were off.
  • Page 151: Chapter 6 Power And Power-Up Modes

    Chapter 6 Power and Power-Up Modes The computer's power resources include the AC adaptor, battery pack and any internal batteries. This chapter provides details on making the most effective use of these resources, and includes information on charging and changing batteries, tips for saving battery power, and information on the different power-up modes.
  • Page 152 Power and Power-Up Modes Battery partially • Operates • Quick charge charged or no • Charge • LED: Battery orange charge • LED: Battery orange DC IN white or green DC IN white or green No battery • Operates • No charge installed •...
  • Page 153: Monitoring Of Power Condition

    Power and Power-Up Modes Monitoring of power condition As shown in the below table, the Battery, DC IN and Power indicators on the system indicator alert you to the computer’s operating capability and battery charge status. Battery indicator Check the Battery indicator to determine the status of the battery pack. The following indicator lights indicate the battery status: Flashing orange The battery charge is low, the AC adaptor must be...
  • Page 154: Battery

    Power and Power-Up Modes Power indicator Check the Power indicator to determine the power status of the computer - the following indicator conditions should be noted: White or green Indicates power is being supplied to the computer and the computer is turned on. Blinking orange Indicates that the computer is in Sleep Mode and that there is sufficient power available (AC adaptor...
  • Page 155 ■ The computer's RTC battery is a Ni-MH battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed. Dispose of the battery as required by local ordinances or regulations.
  • Page 156: Charging The Batteries

    - the Battery indicator will glow orange while the battery is being charged. Use only the computer connected to an AC power source or optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger. Time Refer to User Information Guide about Charging time.
  • Page 157: Monitoring Battery Capacity

    Technology which increases battery operating time This computer is equipped with technology which increases battery operating time. The following functions allow for increased battery operating time. 1. Semi-transparent LCD (PORTÉGÉ R600 only) ■ BackLight On/Off button Please refer to the...
  • Page 158: Maximizing Battery Operating Time

    Power and Power-Up Modes Maximizing battery operating time A battery's usefulness depends on how long it can supply power on a single charge, while how long the charge lasts in a battery depends on: ■ Processor speed ■ Screen brightness ■...
  • Page 159: Extending Battery Life

    Power and Power-Up Modes Extending battery life To maximize the life of your battery packs: ■ At least once a month, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges. Before doing so, follow the steps as detailed below.
  • Page 160: Replacing The Battery Pack

    6. Slide and hold the battery release latch (2) to disengage the battery pack and then remove it from the computer (3). Battery release latch Battery pack Battery lock Figure 6-1 Releasing the battery pack (PORTÉGÉ R600) User’s Manual 6-10...
  • Page 161: Toshiba Password Utility

    Figure 6-2 Securing the battery pack (PORTÉGÉ R600) 3. Turn your computer over. TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. Passwords set by the TOSHIBA Password Utility function are different from the Windows password.
  • Page 162 Power and Power-Up Modes User Password field ■ Set (button) Click this button to register a password of up to 50 characters. After a password is set, you will be prompted to enter it when you start the computer. Check "Set the same string simultaneously as the HDD User Password"...
  • Page 163: Supervisor Password

    Power and Power-Up Modes ■ If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held responsible for any loss of any data, any loss of use or access to your HDD, or for any other losses to you or any other person or organization that result from the loss of access to your HDD.
  • Page 164: Power-Up Modes

    Power and Power-Up Modes This function in the TOSHIBA Password Utility lets you invalidate only supervisor tokens or all tokens, including user and supervisor tokens. ■ Specify restrictions for general users. Starting the computer by password If you have already registered a password, there are three ways to start the computer: ■...
  • Page 165: Panel Power On/Off

    Power and Power-Up Modes Windows utilities You can configure various settings associated with both Sleep Mode and Hibernation Mode within the Power Options (to access it, Start -> Control Panel -> System and Maintenance -> Power Options). Hot keys You can use the FN + F3 hot key to enter Sleep Mode or FN + F4 to enter Hibernation Mode - please refer to Chapter 5, The Keyboard for further...
  • Page 166: Chapter 7 Hw Setup

    Accessing HW Setup To run the HW Setup program, click Start -> All Programs -> TOSHIBA -> Utilities -> HWSetup. HW Setup window The HW Setup window contains a number of tabs (General, Display, Boot Priority, Keyboard, CPU, LAN, Device Config and USB) to allow specific functions of the computer to be configured.
  • Page 167: Power On Display

    HW Setup General This window displays the BIOS version and contains two buttons : Default and About. Return all HW Setup values to the factory Default settings. Display the HW Setup version. About Setup This field displays the installed BIOS version and date. Display This tab lets you customize your computer’s display settings for either the internal display or an external monitor.
  • Page 168: Boot Priority

    HW Setup Boot Priority Boot Priority Options This tab allows you to select the priority for booting the computer - the following settings are available: FDD −> HDD −> CD- The computer looks for bootable files on devices ROM −> LAN in the following order: 1.
  • Page 169 HW Setup To change the boot drive, follow the steps below. 1. Hold down F12 and boot the computer. 2. The following menu will be displayed with the following icons: Built-in hard disk drive, CD-ROM, FDD (or SD memory card), Network (LAN), USB Memory boot.
  • Page 170 HW Setup USB Memory BIOS Support Type This option allows you to set the type of the USB memory to be used as a startup device. Sets the USB memory to be the equivalent of a hard disk drive (default). With this setting, the USB memory device can be used to start the computer as though it were a hard disk drive based on the hard disk drive settings within both...
  • Page 171 HW Setup This function allows you to set the processor's operating mode. Dynamic CPU Frequency Mode This option allows you to configure the power saving modes associated with the processor - the following settings are available: The processor's power consumption and Dynamically automatic clock speed switching functions are Switchable...
  • Page 172: Device Config

    HW Setup Built-in LAN This feature enables or disables the Built-in LAN. Enables Built-in LAN functions (Default). Enabled Disables Built-in LAN functions. Disabled Device Config Device Configuration This option allows you to set how the computer's hardware devices will be configured.
  • Page 173: Chapter 8 Troubleshooting

    Chapter 8 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
  • Page 174: Preliminary Checklist

    Troubleshooting Preliminary checklist You should always consider the simplest solution first - the items detailed in this checklist are easy to fix and yet can cause what appears to be a serious problem: ■ Make sure you turn on all peripheral devices before you turn on the computer - this includes your printer and any other external device you are using.
  • Page 175: Hardware And System Checklist

    Before using a peripheral device or application software that is not an authorized Toshiba part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.
  • Page 176: Self Test

    This logo remains on the screen for a few seconds. If the self test is successful, the computer tries to load the operating system according to how the Boot Priority option is set within the TOSHIBA HW Setup program. If any of the following conditions are present, the self test has failed: ■...
  • Page 177: Overheating Power Down

    Troubleshooting Overheating power down If the processor's temperature reaches an unacceptably high level with either setting, the computer will automatically shuts down to prevent any damage - in this instance all unsaved data in memory will be lost. Problem Procedure Computer shuts down Leave the computer off until the DC IN indicator and DC IN indicator...
  • Page 178 Troubleshooting Battery If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator. Please refer to Chapter Power and Power-Up Modes for more information on these indicators, together with general battery operation.
  • Page 179: Real Time Clock

    Password Problem Procedure Cannot enter password Please refer to the TOSHIBA Password Utility section in Chapter 6, Power and Power-Up Modes for further information. Keyboard Keyboard problems can be caused by the setup and configuration of the...
  • Page 180: Hard Disk Drive

    Alternatively you may wish to run the TOSHIBA PC Diagnostic Tool to check the general operation of the computer. If you are still unable to resolve the problem, contact your reseller, dealer or service provider.
  • Page 181: Dvd Super Multi Drive

    Troubleshooting Problem Procedure Slow performance The files on the hard disk drive may be fragmented - in this instance you should run the disk Defragmentation utility to check the condition of your files and the hard disk drive. Please refer to the operating system's documentation or online Help File for further information on operating and using the Defragmentation utility.
  • Page 182: Usb Floppy Diskette Drive

    Troubleshooting Check the type of CD/DVD you are using. The drive supports: DVD-ROM: DVD-ROM, DVD-Video CD-ROM: CD-DA, CD-Text, Photo CD (single/multi-session), CD-ROM Mode 1, Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD-EXTRA), Addressing Method 2 ■ DVD Super Multi drive Recordable DVD: DVD-R, DVD+R, DVD-RW, DVD+RW, DVD-RAM ■...
  • Page 183 Troubleshooting ExpressCard For further information, please refer to Chapter 3, Hardware, Utilities and Options. Problem Procedure ExpressCard error Remove the ExpressCard from the computer and occurs then reinsert it in order to ensure it is firmly connected. In the event that the ExpressCard is attached to an external peripheral device, ensure that this connection is properly made.
  • Page 184: Pointing Device

    Troubleshooting Pointing device If you are using a USB mouse, you should also refer to both the device section in this chapter, and the documentation supplied with your mouse. Touch Pad Problem Procedure On-screen pointer does In this instance the system might be busy - Try not respond to pointing moving the mouse again after waiting a short device operation...
  • Page 185: Usb Mouse

    Troubleshooting Problem Procedure The reaction of Touch Adjust the touch Sensitivity. pad is either too 1. Click Start -> Control Panel -> Hardware sensitive or not and Sound -> Mouse icon. sensitive enough. 2. Within the Mouse Properties window, click the Advanced tab.
  • Page 186: Fingerprint Sensor

    Troubleshooting Problem Procedure The on-screen pointer In this instance, you should initially try changing moves too fast or too the speed setting within the Mouse Control utility. slow 1. To access this utility, click Start -> Control Panel -> Hardware and Sound -> Mouse icon.
  • Page 187: Usb Device

    USB, you are still able to use a USB mouse and/or USB keyboard by setting the USB KB/Mouse Emulation option within the TOSHIBA HW Setup utility to Enabled. If you are still unable to resolve the problem, contact your reseller, dealer or service provider.
  • Page 188 Troubleshooting Problem Procedure Some external devices may not be able to use the "USB Sleep and Charge function". In this case, please try one or more of the following methods. ■ Select another Mode. ■ Turn OFF the computer while external devices are connected.
  • Page 189: Esata Device

    Troubleshooting eSATA device In addition to the information in this section, please also refer to the documentation supplied with your eSATA device. Problem Procedure eSATA device does Remove the eSATA device from the computer and then reconnect it to a free port it in order to not work ensure it is firmly attached.
  • Page 190 Troubleshooting Sound system In addition to the information in this section, please also refer to the documentation supplied with your audio device. Problem Procedure No sound is heard Adjust the volume control dial. To increase the volume move the volume control dial to the left, and to decrease it move the volume control dial to the right.
  • Page 191: Volume Control Dial

    Troubleshooting Volume control dial Problem Procedure No sound is heard Adjust the volume control dial. To increase the volume move the volume control dial to the left, and to decrease it move the volume control dial to the right. Turn the volume control dial while verifying the volume in order to adjust.
  • Page 192 Troubleshooting Problem Procedure No display Try adjusting the contrast and brightness controls on the external monitor. Press the FN + F5 hot key in order to change the display priority and ensure that it is not set for the internal display only. Check to see if the external monitor is connected.
  • Page 193 Troubleshooting Problem Procedure You place a call, but a Make sure that the settings are correct within connection can’t be your communication application. made After making a call you Ensure that the communication application's tone can’t hear a ring or pule dialling selection feature is set correctly. Communication is cut The computer will automatically cut off off unexpectedly...
  • Page 194: Wireless Lan

    Troubleshooting Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Chapter 4, Operating Basics. Problem Procedure Cannot access Make sure the computer's Wireless Wireless LAN communication switch is set to on. Wake-up on Wireless Make sure the AC adaptor is connected.
  • Page 195: Toshiba Support

    TOSHIBA support for assistance. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.
  • Page 196 Troubleshooting Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the nearest location listed below: Outside of Europe In Europe Australia Germany & Austria TOSHIBA Australia Pty. Ltd.
  • Page 197: Appendix A Specifications

    Appendix A Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Refer to User Information Guide about Size. Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5°C (41°F) to 35°C (95°F) 20% to 80% (noncondensing) Non-operating -20°C (-4°F) to 65°C (149°F) 10% to 90% (noncondensing) Wet-bulb 26°C maximum...
  • Page 198 Specifications Power Requirements AC adaptor 100-240 volts AC 50 or 60 hertz (cycles per second) Computer 15 V DC 3.0/4.0 amperes (different for each model) Built-in Modem This information is applicable to the models equipped with a built-in modem. Network control unit (NCU) Type of NCU Type of line Telephone line (analog only)
  • Page 199 Specifications Communication Data transmission and reception speed 300/1200/2400/4800/7200/9600/12000/14400/16 800/19200/21600/24000/26400/28800/31200/33 600 bps Data reception only with V.90 28000/29333/30666/32000/33333/34666/36000/ 37333/38666/40000/41333/42666/44000/45333/ 46666/48000/49333/50666/52000/53333/54666/ 56000 bps 2400/4800/7200/9600/12000/14400 bps Transmitting level -10 dBm Receiving level -10 to -40 dBm Input/output 600 ohms ±30% impedance Error correcting MNP class 4 and ITU-T V.42 Data compression MNP class 5 and ITU-T V.42bis...
  • Page 200: Display Controller And Video Mode

    Appendix B Display Controller and Video mode Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off. Due to the display panel's increased resolution, lines may appear broken in when displaying images in full-screen text mode. The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at any one time.
  • Page 201: Wireless Lan

    Appendix C Wireless LAN This appendix is intended to help you get your Wireless LAN network up and running, with a minimum of parameters. Card Specifications Form Factor PCI Express Mini Card ■ IEEE 802.11 Standard for Wireless LANs Compatibility ■...
  • Page 202: Radio Characteristics

    Wireless LAN Radio Characteristics Radio Characteristics of Wireless LAN module may vary according to: ■ Country/region where the product was purchased ■ Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4GHz and 5GHz* band, local radio regulations may impose a number of limitations to the use of wireless communication equipment.
  • Page 203: Supported Frequency Sub-Bands

    Subject to the radio regulations that apply in the countries/regions, your Wireless LAN module may support a different set of 5 GHz/2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that apply in the countries/regions.
  • Page 204 Wireless LAN ■ For wireless clients that operate in a Wireless LAN Infrastructure, the Wireless LAN module will automatically start operation at the channel identified by the Wireless LAN Access Point. When roaming between different access points the station can dynamically switch to another channel if required.
  • Page 205 Wireless LAN 5765* 5785* 5805* 5825* *1 The channel which can be used depends on the installed wireless LAN module. And the approved channels on using are different at each country or region. The channel configuration is managed as follows: ■...
  • Page 206: Appendix D Bluetooth Wireless Technology Interoperability

    Logo certification with Bluetooth wireless technology as defined by The Bluetooth Special interest Group. ■ When you use Bluetooth Adaptor from TOSHIBA close to 2.4 GHz Wireless LAN devices, Bluetooth transmissions might slow down or cause errors. If you detect certain interference while you use Bluetooth Adaptor from TOSHIBA, always change the frequency, move your computer to the area outside of the interference range of 2.4 GHz...
  • Page 207: Bluetooth Wireless Technology And Your Health

    Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 208 The radiated output power of the Bluetooth Adaptor from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Adaptor from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized. The...
  • Page 209: Using Bluetooth Adaptor From Toshiba Equipment In Japan

    3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. User’s Manual...
  • Page 210: Device Authorization

    (3) 1: The interference range of this equipment is less than 10 m. This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday - Friday : 10:00-17:00 Toll Free Tel : 0120-15-1048...
  • Page 211: Ac Power Cord And Connectors

    Appendix E AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Length: Minimum 1.7 meters...
  • Page 212 AC Power Cord and Connectors Finland: FIMKO Sweden: SEMKO France: LCIE Switzerland: Germany: United Kingdom: In Europe, two conductors power cord must be VDE type, H05VVH2-F or H03VVH2-F and for three conductors power cord must be VDE type, H05VV-F. For the United States and Canada, two pin plug configuration must be a 2- 15P (250V) or 1-15P (125V) and three pin plug configuration must be 6- 15P (250V) or 5-15P (125V) as designated in the U.S.
  • Page 213: Toshiba Anti-Theft Protection Timer

    BIOS and Hard Disk Drive to gain access to the system. To set permissions and limits for the TOSHIBA Anti-theft Protection Timer please use the TOSHIBA Password Utility. The settings can only be activated or modified by a user with supervisor authority.
  • Page 214: Toshiba Pc Health Monitor

    Appendix G TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor software program monitors computer system functions such as power consumption, the cooling system and HDD Drop sensor. It alerts users of specific system conditions via pop-up messages. It also tracks the usage of the computer and related devices, logging the service relevant information on the computer's hard disk drive.
  • Page 215: Appendix H Legal Footnotes

    Appendix H Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. In the text in this manual, *XX is used to show which Legal Footnotes description is related to TOSHIBA computers. Description(s) related to this computer are marked with a blue *XX in this manual.
  • Page 216: Memory (Main System)*3

    (41°F to 86°F) or >25°C (77°F) at high altitude (all temperature references are approximate and may vary depending on the specific computer model - please refer to your computer documentation or visit the Toshiba website at www.pcsupport.toshiba.com for details). CPU performance may also vary from specifications due to design configuration.
  • Page 217: Battery Life*4

    Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.
  • Page 218 Legal Footnotes Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed will be lower than the theoretical maximum speed.
  • Page 219 Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ACPI: Advanced Configuration and Power Interface AMT: Intel Active Management Technology ASCII: American Standard Code for Information Interchange BIOS: basic input/output system bps: bits per second CD: compact disc...
  • Page 220 Glossary I/O: input/output IRQ: interrupt request KB: kilobyte LAN: local area network LCD: liquid crystal display LED: light emitting diode MB: megabyte OCR: optical character recognition (reader) PC: personal computer PCI: peripheral component interconnect RAM: random access memory RGB: red, green, and blue ROM: read only memory RTC: real time clock SDRAM: synchronous dynamic random access memory...
  • Page 221 Glossary application: A group of programs that together are used for a specific task such as accounting, financial planning, spreadsheets, word processing and games. ASCII: American Standard Code for Information Interchange. ASCII code is a set of 256 binary codes that represent the most commonly used letters, numbers, and symbols.
  • Page 222 Glossary cache memory: A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer's main memory. See also L1 cache, L2 cache. capacity: The amount of data that can be stored on a magnetic storage device such as a floppy diskette or hard disk drive.
  • Page 223 Glossary computer program: A set of instructions written for a computer that enable it to achieve a desired result. computer system: A combination of hardware, software, firmware, and peripheral components assembled to process data into useful information. configuration: The specific components in your system (such as the terminal, printer, and disk drives) and the settings that define how your system works.
  • Page 224 Glossary display: A CRT, LCD, or other image producing device used to view computer output. documentation: The set of manuals and/or other instructions written for the users of a computer system or application. Computer system documentation typically includes procedural and tutorial information as well as system functions.
  • Page 225 Glossary fast infrared: An industry standard that enables cableless infrared serial data transfer at speeds of up to 4 Mbps. file: A collection of related information; a file can contain data, programs, or both. fingerprint sensor: The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint.
  • Page 226 FN, can be used to set system parameters, such as speaker volume. HW Setup: A TOSHIBA utility that lets you set the parameters for various hardware components. icon: A small graphic image displayed on the screen or in the indicator panel.
  • Page 227 Glossary L1 cache: Level one cache. Memory cache built into the processor to help improve processing speed. See also cache memory, L2 cache. L2 cache: Memory cache installed on the motherboard to help improve processing speed. It is slower than L1 cache and faster than main memory.
  • Page 228 Glossary MP3: An audio compression standard that enables high-quality transmission and real-time playback of sound files. network: A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail.
  • Page 229 The electrical connection through which the computer sends and receives data to and from devices or other computers. Power Saver: A TOSHIBA utility that lets you set the parameters for various power-saving functions. program: A set of instructions a computer can execute that enables it to achieve a desired result.
  • Page 230 TFT display: A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology with thin film transistor (TFT) to drive each cell. Touch Pad: A pointing device integrated into the TOSHIBA computer palm rest. USB: Universal Serial Bus. This serial interface lets you communicate with several devices connected in a chain to a single port on the computer.
  • Page 231 Glossary warm start: Restarting or resetting a computer without turning it off. Wi-Fi: A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components.
  • Page 232 8-14 using 4-2 Cleaning the computer 4-44 Floppy diskette care 4-32 Cooling vents 2-3 FN + 1 (TOSHIBA Zooming Utility reduce) FN + 2 (TOSHIBA Zooming Utility enlarge) DC IN indicator 2-14, 6-3 Display 3-4 FN + ENTER 5-3 automatic power off 3-7 User’s Manual...
  • Page 233 Output 5-4 problems 8-21 Power Plan 5-3 Sleep 5-4 TOSHIBA Zooming Utility (enlarge) Media care 4-32 Card care 3-21 TOSHIBA Zooming Utility (reduce) 5-5 CD/DVDs 4-32 Touch Pad 5-4 Floppy diskettes 4-32 Wireless 5-4 Memory card care 3-21 Zoom 5-4...
  • Page 234 PORTÉGÉ R600/PORTÉGÉ A600 problems 8-17 Keyboard 8-7 removing 3-25 LAN 8-21 Modem 3-5 Overheating power down 8-5 connecting 4-37 Password 8-7 disconnecting 4-38 Pointing device 8-12 jack 2-5 Power 8-4 problems 8-20 Real Time Clock 8-7 properties menu 4-36 Recovery Discs 8-23...
  • Page 235 2-12 volume control dial 2-4 TOSHIBA Assist 3-13 TOSHIBA Assist button 3-6 TOSHIBA ConfigFree 3-13 TOSHIBA Disc Creator 3-14, 4-24, 4-29 TOSHIBA DVD-RAM Utility 3-14 TOSHIBA HDD Protection 3-8 TOSHIBA Mic Effect 3-13 TOSHIBA PC Diagnostic Tool 3-11 TOSHIBA Presentation button 3-7...

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