Toshiba Portege A600-S2201 User Manual

Toshiba portege a600-s2201: user guide
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User's Manual
PORTÉGÉ R600
PORTÉGÉ A600
computers.toshiba-europe.com

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Summary of Contents for Toshiba Portege A600-S2201

  • Page 1 User’s Manual PORTÉGÉ R600 PORTÉGÉ A600 computers.toshiba-europe.com...
  • Page 2: Table Of Contents

    Special features ......... . 3-6 TOSHIBA Value Added Package ......3-9 Utilities and Applications.
  • Page 3 Writing CD/DVDs on DVD Super Multi drives ....4-17 TOSHIBA DVD PLAYER ........4-28 Media care .
  • Page 4 Regulatory statements ........D-2 Using Bluetooth Adaptor from TOSHIBA equipment in Japan ..D-4...
  • Page 5 Intel Corporation. Windows, Microsoft and Windows Vista are registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. Photo CD is a trademark of Eastman Kodak. ConfigFree is a trademark of Toshiba Corporation.
  • Page 6 EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
  • Page 7 Modem warning notice This information is applicable to the models equipped with a built-in modem. Conformity Statement The equipment has been approved to [Commission Decision "CTR21"] for pan-European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
  • Page 8 For more detailed information about the collection and recycling programmes available in your country, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. Disposal of batteries and/or accumulators...
  • Page 9 Your computer model may be Energy Star purchased is compliant, it is labeled with the ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the Environmental Protection Agency’s (EPA) ENERGY STAR and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency.
  • Page 10 Optical disc drive standards TOSHIBA PORTÉGÉ R600/PORTÉGÉ A600 computer is shipped with one of the following drives preinstalled: DVD Super Multi (+-R DL) or DVD Super Multi. ■ The drive employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference.
  • Page 11: Important Notice

    Dispose of used batteries according to the manufacturer’s instructions. Use only the battery pack that came with the computer or an optional battery pack. Use of wrong battery could damage your computer. TOSHIBA assumes no liability for any damage in such case. User’s Manual PORTÉGÉ R600/PORTÉGÉ A600...
  • Page 12: Chapter 1 Getting Started

    Preface Congratulations on your purchase of the PORTÉGÉ R600/PORTÉGÉ A600 series computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your PORTÉGÉ...
  • Page 13 Icons Icons identify ports, dials, and other parts of your computer. The indicator panel also uses icons to identify the components it is providing information Keys The keyboard keys are used in the text to describe many computer operations. A distinctive typeface identifies the key top symbols as they appear on the keyboard.
  • Page 14 Terminology This term is defined in this document as follows: Start HDD or Hard disk drive Illustration User’s Manual PORTÉGÉ R600/PORTÉGÉ A600 The word "Start" refers to the " ® ® Microsoft Windows Vista Some models are equipped with a "Solid State Drive (SSD)"...
  • Page 15: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
  • Page 16 Creating a computer-friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using, such as a printer. Leave enough space around the computer and other equipment to provide adequate ventilation.
  • Page 17: Instruction Manual For Safety And Comfort

    Mobile phones Please be aware that the use of mobile phones can interfere with the audio system. The operation of the computer will not be impaired in any way, but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use.
  • Page 18: Equipment Checklist

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
  • Page 19 ■ TOSHIBA USB Sleep and Charge Utility* ■ Bluetooth Stack for Windows by Toshiba* ■ Fingerprint Utility ■ Windows Mobility Center ■ Online Manual * Indicates software that is preinstalled with some models Documentation ■ PORTÉGÉ R600/PORTÉGÉ A600 User´s Manual ■...
  • Page 20: Connecting The Ac Adaptor

    ■ Use a virus-check program and make sure it is updated regularly. ■ Never format storage media without checking its content - formatting destroys all stored data. ■ It is a good idea to periodically back up the internal hard disk drive or other main storage device to external media.
  • Page 21 ■ Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 22 Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model. 2. Connect the AC adaptor’s DC output plug to the DC IN 15V jack on the left side of the computer. DC IN 15V jack Connecting the DC output plug to the computer (PORTÉGÉ...
  • Page 23: Opening The Display

    Opening the display The display panel can be opened to a wide range of angles for optimal viewing. While holding down the palm rest with one hand so that the main body of the computer is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity.
  • Page 24: Turning On The Power

    Turning on the power This section describes how to turn on the power - the Power indicator will then indicate the status. Please refer to the section in Chapter 6, ■ After you turn on the power for the first time, do not turn it off until you have set up the operating system.
  • Page 25: Sleep Mode

    ■ Make sure the Hard Disk Drive or Hard Disk Drive/Optical Disc Drive indicator is off. If you turn off the power while a disk (disc) is being accessed, you may lose data or damage the disk. ■ Never turn off the power while an application is running. Doing so could cause loss of data.
  • Page 26: Executing Sleep Mode

    ■ When the AC adaptor is connected, the computer will go into Sleep Mode according to the settings in the Power Options (to access it, Start Options). ■ To restore the operation of the computer from Sleep Mode, press and hold the power button or any key on the keyboard for a short amount of time.
  • Page 27: Hibernation Mode

    ■ When the computer is in Sleep Mode, the Power indicator will blink orange. ■ If you are operating the computer on battery power, you can lengthen the overall operating time by turning it off into Hibernation Mode - Sleep Mode will consume more power while the computer is off. Sleep Mode limitations Sleep Mode will not function under the following conditions: ■...
  • Page 28: Starting Hibernation Mode

    Starting Hibernation Mode You can also enable Hibernation Mode by pressing Fn + F4 - please refer to Chapter 5, To enter Hibernation Mode, follow the steps below. 1. Click Start. 2. Click the arrow button ( Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid.
  • Page 29: Restarting The Computer

    Restarting the computer Certain conditions require that you reset the computer, for example if: ■ You change certain computer settings. ■ An error occurs and the computer does not respond to your keyboard commands. If you need to restart the computer, there are three ways this can be achieved: ■...
  • Page 30 Restoring the pre-installed Software Depending on the model you purchased, different ways for restoring the pre-installed software are offered: ■ Creating optical Recovery Discs ■ Restoring the pre-installed software from your created Recovery Discs. ■ Restoring the pre-installed software from the Recovery hard disk drive Creating Optical Recovery Discs This section describes how to create Recovery Discs.
  • Page 31 In addition, if you use a third-party partitioning program to reconfigure the partitions on your hard disk drive, you may find that it becomes impossible to setup your computer. User’s Manual TOSHIBA logo screen appears, release the F12 key. Boot Priority section in Chapter 7,...
  • Page 32 1. Turn off the computer. 2. Turn on the computer and when the TOSHIBA screen appears repeatedly press the F8 key. 3. The Advanced Boot Options menu will be displayed. Use the arrow keys to select Repair Your Computer and press ENTER.
  • Page 33: Chapter 2 The Grand Tour

    The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section in Appendix H or click the *1 above.
  • Page 34: Left Side

    Left side The following figure shows the computer’s left side. DC IN 15V jack DC IN 15V jack DC IN 15V jack External monitor port This port provides 15-pin, analog VGA port. There are no fastening screws for an external monitor cable on this computer's external monitor port.
  • Page 35 Keep foreign metal objects, such as screws, staples and paper clips, out of the eSATA/USB combo port. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Please note that it is not possible to confirm the operation of all functions of all USB devices that are available.
  • Page 36: Right Side

    Right side The following figure shows the computer’s right side. SD Card slot Optical disc drive ExpressCard slot Optical disc drive or Modem jack SD Card slot Keep foreign metal objects, such as screws, staples and paper clips, out of the SD Card slot.
  • Page 37 ■ Connection to any communication line other than an analog phone line could cause a PC system failure. ■ Connect the built-in modem only to ordinary analog phone lines. ■ Never connect the built-in modem to a digital line (ISDN). ■...
  • Page 38: Back

    Universal Serial Bus (USB 2.0) port LAN jack ■ Do not connect any cable other than a LAN cable to the LAN jack. It could cause damage or malfunction. ■ Do not connect the LAN cable to a power supply. It could cause damage or malfunction.
  • Page 39: Underside

    Underside The following figure shows the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage. Battery lock Battery lock User’s Manual Notches Memory module slot The underside of the computer (PORTÉGÉ R600) Notches Memory module slot The underside of the computer (PORTÉGÉ...
  • Page 40 Notches Docking port ■ Only the TOSHIBA Slim Port Replicator II can be used with this computer. Do not attempt to use any other Port Replicator. ■ Keep foreign objects out of the docking port. A pin or similar object can damage the computer's circuitry.
  • Page 41: Front With The Display Open

    The front of the computer with the display panel open (PORTÉGÉ R600) User’s Manual Web Camera LED Keyboard Microphone The Grand Tour Web Camera LCD Sensor switch (Not shown) Display hinge TOSHIBA Assist button Back light On/Off button Fingerprint Sensor Touch Pad control buttons Touch Pad...
  • Page 42 The Web Camera LED glows when the Web Camera is operating. Some models are equipped with a Web Camera LED. The Grand Tour Web Camera LCD Sensor switch (Not shown) Display hinge TOSHIBA Assist button TOSHIBA Presentation button Fingerprint Sensor Touch Pad control buttons Touch Pad Display...
  • Page 43 Touch Pad control buttons Microphone Keyboard Speaker Power button TOSHIBA Assist button User’s Manual Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger.
  • Page 44 Some models are equipped with a Back light On/Off button. The TOSHIBA Presentation button has the same functionality as the Connect display button in the Mobility Center. Pressing this button when an external display is connected will open the Windows Vista TMM (Transient Multimon Manager) screen.
  • Page 45: Indicators

    Indicators This section explains indicator functions. System indicators The LED system indicators for specific computer operations glow when those operations are in progress. DC IN Power Battery Hard Disk Drive or Optical Disc Drive SD Card User’s Manual System indicators The DC IN indicator normally glows white or green when power is being correctly supplied from the AC power adaptor.
  • Page 46: Keyboard Indicators

    Wireless communication Wireless WAN Keyboard indicators The following figures show the positions of the CAPS LOCK indicator and the keypad overlay indicators which show the following conditions: ■ When the CAPS LOCK indicator glows, the keyboard will produce capitals when any letter is typed. ■...
  • Page 47: Optical Disc Drives

    Arrow Mode Numeric Mode Optical disc drives The computer is configured with a DVD Super Multi (+-R DL) or DVD Super Multi drive. A Serial ATA (PORTÉGÉ A600) or USB (PORTÉGÉ R600) interface controller is used for CD/DVD-ROM operation. When the computer is accessing a CD/DVD, an indicator on the drive glows.
  • Page 48: Writable Discs

    Writable discs This section describes the types of writable CD/DVD discs. Check the specifications of your drive to see the types of discs it can write. Use TOSHIBA Disc Creator to write compact discs. Refer to Chapter 4, Operating Basics.
  • Page 49 DVD Super Multi drive The full-size DVD Super Multi drive module lets you record data to rewritable CD/DVDs as well as run either 12 cm (4.72") or 8cm (3.15") CD/DVDs without using an adaptor. When DVD-R DL or DVD+R DL format disc is read with this drive, the disc is available only to read.
  • Page 50: Ac Adaptor

    AC adaptor The AC adaptor can automatically adjust to any voltage ranging from 100 to 240 volts and to a frequency of either 50 or 60 hertz, enabling you to use this computer in almost all country/region. The adaptor converts AC power to DC power and reduces the voltage supplied to this computer.
  • Page 51 The Grand Tour Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 52: Chapter 3 Hardware, Utilities And Options

    Hardware, Utilities and Options Hardware This section describes the hardware of your computer. The actual specifications may vary depending on the model you purchased. Processor Some models in this series use Intel which is based on three separate components, the Intel processor, Intel Chipset.
  • Page 53 Slot Video RAM If your computer is configured with more then 3 GB memory, the memory might be displayed as approximately 3 GB only (depending on the computer’s hardware specifications). This is correct because the operating system usually displays the available memory instead of the physical memory (RAM) built into the computer.
  • Page 54 RTC battery AC adaptor Disks Hard disk drive or Solid state drive ■ In this manual, the word "HDD" or "Hard disk drive" also refers to the SSD unless otherwise stated. ■ SSD is a large-capacity storage media which uses Solid-State Memory in place of a magnetic disk of the hard disk.
  • Page 55: Optical Disc Drive

    Legal Footnote (Hard Disk Drive (HDD) Capacity) For more information regarding Hard Disk Drive (HDD) Capacity, please refer to the Legal Footnotes section in Appendix H or click the *5 above. Optical disc drive Drive 2.6 GB and 5.2 GB DVD-RAM media cannot be read from or written to. Display The computer's internal display panel supports high-resolution video graphics and can be set to a wide range of viewing angles for maximum...
  • Page 56 Multimedia Web Camera Communications Modem Bluetooth Wireless LAN Legal Footnote (Wireless LAN) For more information regarding Wireless LAN, please refer to the Legal Footnotes section in Appendix H or click the *8 above. User’s Manual Hardware, Utilities and Options Web Camera is a device that allows you to record video or take photographs with your computer.
  • Page 57: Special Features

    Wireless WAN Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures. *1 To access the Power Options, click Start...
  • Page 58 System automatic Sleep/Hibernation Mode Keypad overlay Power on password Instant security Intelligent power supply Battery save mode Panel power on/off Low battery automatic Hibernation Mode Heat dispersal User’s Manual This feature automatically shuts down the system into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a specified time.
  • Page 59 Protection ■ The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged. ■ TOSHIBA HDD Protection cannot be used in models that are equipped with SSD. Hibernation Mode Sleep Mode USB Sleep and...
  • Page 60: Toshiba Value Added Package

    USB Wakeup function This function restores the computer from Sleep TOSHIBA PC Health Monitor TOSHIBA Value Added Package This section describes the TOSHIBA Component features pre-installed on the computer. TOSHIBA Power Saver TOSHIBA Button Support TOSHIBA Zooming Utility TOSHIBA PC Diagnostic Tool User’s Manual...
  • Page 61: Utilities And Applications

    TOSHIBA Password Utility TOSHIBA Flash Cards The TOSHIBA Flash Cards provide a quick way HW Setup TOSHIBA Accessibility Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, please refer to each utility's online manual, help files or README.TXT file.
  • Page 62 ■ The HDD (Hard Disk Drive) Password can be registered in the BIOS Setup. If you forget your HDD Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held...
  • Page 63 ■ Only the SD Memory Boot Utility can create a bootable SD memory card. TOSHIBA Assist TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that TOSHIBA Mic Effect User’s Manual Hardware, Utilities and Options This software enables communication between the computer and external Bluetooth devices such as printers and mobile phones.
  • Page 64 ■ TOSHIBA Assist : This can be used to open TOSHIBA Assist if it is already installed in your computer. This utility is able to either enable or disable the USB Sleep and Charge function.
  • Page 65: Optional Devices

    USB FDD Kit ■ External monitor ■ eSATA ■ TOSHIBA Slim Port Replicator II User’s Manual Hardware, Utilities and Options The TPM (Trusted Platform Module) is a security encryption device for the hard disk drive. BIOS setup and Infineon TPMSoftware Professional Package must be configured in order to use TPM.
  • Page 66: Inserting An Expresscard

    The computer is equipped with a single ExpressCard slot into which any ExpressCard device that meets industry standards, either manufactured by TOSHIBA or another vendor, can be installed. The slot supports hot plug connection and utilizes the PCI Express interface that supports the reading and writing of data at a theoretical maximum rate of 2.5Gbps.
  • Page 67: Removing An Expresscard

    ExpressCard slot 5. After inserting the ExpressCard you should refer to its documentation and also check the configuration in Windows in order to ensure that it is correct. Removing an ExpressCard To remove an ExpressCard, follow the steps as detailed below. 1.
  • Page 68 5. Insert the Dummy card into the ExpressCard slot. When you do not use an ExpressCard, please be sure to insert a Dummy card. SD/SDHC memory card SD/SDHC memory cards let you easily transfer data from devices, such as digital cameras and Personal Digital Assistants, that use SD/SDHC memory card flash-memory.
  • Page 69 Card Type SDHC Inserting an SD/SDHC memory card To insert an SD/SDHC memory card, follow the steps as detailed below: 1. Insert the SD/SDHC memory card into the SD Card slot on the side of the computer. 2. Press the SD/SDHC memory card gently to ensure a firm connection is made.
  • Page 70 Removing an SD/SDHC memory card To remove an SD/SDHC memory card, follow the steps as detailed below: 1. Open the Safely Remove Hardware icon on the Windows Taskbar. 2. Point to SD Memory Card and click the left Touch Pad control button. 3.
  • Page 71: Media Care

    SD/SDHC memory cards are sold already formatted in conformity to specific standards. If you format the SD/SDHC memory card again, be sure to format it with the TOSHIBA SD Memory Card Format utility, not with the format command provided within Windows.
  • Page 72: Additional Memory Module

    When installing or removing a memory module, you must ensure that you do not touch any other internal areas of the computer. ■ Use only memory modules approved by TOSHIBA. ■ Do not try to install or remove a memory module under the following conditions.
  • Page 73: Installing A Memory Module

    Installing a memory module To install a memory module, follow the steps as detailed below: 1. Shut down the computer - make sure the Power indicator is off (refer to Turning off the power required). 2. Remove the AC adaptor and all cables and peripherals connected to the computer.
  • Page 74 7. Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 45 degree angle before holding it down until the latches on either side snap into place. ■...
  • Page 75: Removing A Memory Module

    9. Install the battery pack - refer to Chapter 6, 10. Turn your computer over. 11. Turn the computer on and make sure the added memory is recognized - to confirmed it, Start System icon. Removing a memory module To remove the memory module, follow the steps as detailed below: 1.
  • Page 76 5. PORTÉGÉ R600: Loosen the two screws securing the memory module cover in place - please note that this screw is attached to the cover in order to prevent it from being lost. PORTÉGÉ A600: Loosen the one screw securing the memory module cover in place - please note that this screw is attached to the cover in order to prevent it from being lost.
  • Page 77: External Monitor

    External monitor An external analog monitor can be connected to the external monitor port on the computer. To connect a monitor, follow the steps as detailed below: There are no fastening screws for an external monitor cable on this computer's external monitor port. However, external monitor cables which have connectors with fastening screws can still be used.
  • Page 78 USB FDD Kit The USB floppy diskette drive accommodates either a 1.44 MB or 720 KB floppy diskette and connects to one of the computer's USB ports. USB connector Disk-In-Use Indicator diskette slot Connecting the USB floppy diskette drive To connect the drive, plug the floppy diskette drive’s USB connector into a computer’s USB port.
  • Page 79 Disconnecting the USB floppy diskette drive When you have finished using the USB floppy diskette drive, you can follow the procedures below in order to disconnect it: 1. Wait for the Disk-In-Use Indicator light to go out to make sure all floppy diskette activity has stopped.
  • Page 80: Disconnecting An Esata Device

    LAN operation. Check with your LAN administrator regarding set-up procedures ■ You must connect the AC adaptor before you connect to a TOSHIBA Slim Port Replicator II. ■ When a TOSHIBA Slim Port Replicator II is connected to the computer, you can not use the following computer's ports: LAN jack, DC IN 15V jack and External monitor port.
  • Page 81: Security Lock

    The following ports are available on the TOSHIBA Slim Port Replicator II. ■ RJ45 LAN jack ■ External monitor port ■ DC IN 15V jack ■ Security lock slot ■ Universal Serial Bus 2.0 port (four) ■ DVI port As the port operation of all DVI (Digital Visual Interface) monitors has not been confirmed, some DVI monitors may not function properly.
  • Page 82: Optional Accessories

    (USB 2.0) and a LAN jack. A Bluetooth adaptor that has a USB connector. Wireless communications can be carried out with Bluetooth-compatible equipment by connecting to the USB port of the computer. You can buy the module from a TOSHIBA dealer. 3-31...
  • Page 83 The Bluetooth Wireless Mouse is a wireless optical mouse compatible with Bluetooth. You can buy the Bluetooth Wireless Mouse from a TOSHIBA dealer. The Bluetooth Wireless Stereo is a wireless stereo headphone set compatible with Bluetooth. You can buy the Bluetooth Wireless Stereo from a TOSHIBA dealer.
  • Page 84: Chapter 4 Operating Basics

    Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go.
  • Page 85: Using The Fingerprint Sensor

    You can also tap the Touch Pad to perform functions similar to those of the left button on a standard mouse. Click: Double-click: Drag and drop: Using the Fingerprint Sensor This product has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints.
  • Page 86 ■ Avoid swiping with your finger stiff or pressed too hard onto the sensor, and take care to ensure that the center of the fingerprint is touching the sensor before swiping. Either of these conditions may cause fingerprint reading to fail. ■...
  • Page 87: Fingerprint Registration

    Observe the following to improve the fingerprint recognition success rate. ■ Enroll two or more fingers. ■ Enroll additional fingers if a recognition failure often occurs when using already enrolled fingers. ■ Check the condition of your finger - any conditions which have changed since enrollment, such as injury, rough skin, and extremely dry, wet, soiled, dirty, oily, soaked or swollen fingers, may lower the recognition success rate.
  • Page 88 4. The Fingerprint Enrollment screen will be displayed and the tutorial will begin. First click "Replay video" and confirm the proper movement for the finger you wish to register. Then confirm the message displayed on this screen and ensure that there is a check mark in the Run Interactive Tutorial box.
  • Page 89: Points To Note About The Fingerprint Utility Software

    Toshiba does not guarantee that the fingerprint sensor will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
  • Page 90 ■ You must ensure that you use the TOSHIBA Password Utility to register a User Password before using the Fingerprint Pre-OS Authentication and its extended function to allow fingerprints to be used to access the computer when it is turned on.
  • Page 91: How To Enable Fingerprint Pre-Os Authentication Settings

    It is necessary to register the User/BIOS Password and Windows Logon Password before using the Fingerprint Pre-OS Authentication and this Fingerprint Single-Swipe Sign On Feature. Please use the TOSHIBA Password Utility to register your User/BIOS Password. If Windows Logon is not the default for your system, see Manual to register your Windows Logon Password.
  • Page 92: Web Camera

    TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error-free, or that it will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software.
  • Page 93: Using The Toshiba Face Recognition

    Toshiba does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.
  • Page 94 The registered account name will be displayed. Clicking on it will cause the captured image of your face to be displayed on the left. User’s Manual All Programs TOSHIBA Face Recognition. " Registration successful. Now . Click the Next button to perform the verification test. Operating Basics...
  • Page 95: Auto Mode Login Screen

    1. To launch the help file, click Start Utilities Windows Logon via TOSHIBA Face Recognition This section explains how to login to Windows with TOSHIBA Face Recognition. Two authentication modes are provided. ■ AUTO Mode Login screen: If the face authentication tile is selected by default, you can log in without using the keyboard or mouse.
  • Page 96: Using Optical Disc Drives

    Recovery Discs. A writable external optical disc drive that is sold separately and compatible to the computer is required to create the Recovery Discs. It can be purchased from TOSHIBA dealers. ■ This machine supporting the following optical disc drives for creating/reading optical recovery discs: ■...
  • Page 97: Loading Discs

    Loading discs To load CD/DVDs, follow the steps as detailed below.: 1. When the computer’s power is on, press the eject button to open the disc tray slightly. 2. Grasp the disc tray gently and pull until it is fully opened. Pressing the eject button and pulling the disc tray open (PORTÉGÉ...
  • Page 98: Removing Discs

    ■ Do not touch the laser lens or any portion of its surrounding casing as this could cause misalignment. ■ Prevent foreign objects from entering the drive. Check the surface of the disc tray, especially the area behind the front edge of the disc tray, to make sure there are no such objects before closing the drive.
  • Page 99 3. Push the center of the disc tray to close it. Press gently until it locks into place. How to remove CD/DVD when the disc tray will not open Pressing the eject button will not open the disc tray when the computer power is off.
  • Page 100: Writing Cd/Dvds On Dvd Super Multi Drives

    DVD Super Multi drive You can use the DVD Super Multi drive to write data to either CD-R, CD-RW, DVD-R, DVD-RW, DVD+R, DVD+RW or DVD-RAM discs. TOSHIBA Disc Creator is provided as writing software with this computer. ■ Please refer to the of writable CD and DVD discs that can be supported by this computer.
  • Page 101: Important Message

    CD-R, CD-RW, DVD-R, DVD-RW, DVD+R, DVD+RW or DVD-RAM media, however, it must be noted that disc quality can affect write or rewrite success rates. Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. CD-R: TAIYO YUDEN CO., Ltd.
  • Page 102 DVD-R: DVD Specifications for Recordable Disc for General Version 2.0 TAIYO YUDEN Co.,Ltd. (for 4x, 8x and 16x speed media) Matsushita Electric Industrial Co.,Ltd. (for 4x, 8x and 16x speed media) DVD+R: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed media) Ricoh Co., Ltd.
  • Page 103 CD/DVD - do not try to write from shared devices such as a server or any other network device. ■ Writing with software other than TOSHIBA Disc Creator has not been confirmed, therefore operation with other software applications cannot be guaranteed.
  • Page 104: When Writing Or Rewriting

    ■ Keep mobile phones and other wireless communication devices away from the computer. TOSHIBA Disc Creator Please be aware of the following limitations when you use the TOSHIBA Disc Creator: ■ DVD Video cannot be created using TOSHIBA Disc Creator.
  • Page 105: Dvd Super Multi Drive Double Layer

    TOSHIBA Disc Creator cannot record in packet format. ■ You might not be able to use the "Disc Backup" function of TOSHIBA Disc Creator to back up a DVD-R, DVD-RW, DVD+R or DVD+RW disc that was made with other software on a different optical media recorder.
  • Page 106 Layer), DVD-RW, DVD+R, DVD+R (Double Layer), DVD+RW or DVD-RAM media, however, it must be noted that disc quality can affect write or rewrite success rates. Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. User’s Manual...
  • Page 107 CD-R: TAIYO YUDEN CO., Ltd. MITSUBISHI KAGAKU MEDIA CO., LTD. Ricoh Co., Ltd. Hitachi Maxell,Ltd. CD-RW: (Multi-Speed and High-Speed) MITSUBISHI KAGAKU MEDIA CO., LTD. Ricoh Co., Ltd. CD-RW: (Ultra-Speed) MITSUBISHI KAGAKU MEDIA CO., LTD. DVD-R: DVD Specifications for Recordable Disc for General Version 2.0 TAIYO YUDEN Co.,Ltd.
  • Page 108 ■ DVD Super Multi drive cannot use discs that allow writing faster than 16x speed (DVD-R and DVD+R media), 8x speed (DVD-R (Dual Layer), DVD+RW and DVD+R (Double Layer) media), 6x speed (DVD-RW media), 5x speed (DVD-RAM media). ■ Some types and formats of DVD-R (Dual Layer) and DVD+R (Double Layer) discs may be unreadable.
  • Page 109 CD/DVD - do not try to write from shared devices such as a server or any other network device. ■ Writing with software other than TOSHIBA Disc Creator has not been confirmed, therefore operation with other software applications cannot be guaranteed.
  • Page 110: Toshiba Disc Creator

    TOSHIBA Disc Creator cannot record in packet format. ■ You might not be able to use the "Disc Backup" function of TOSHIBA Disc Creator to back up a DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW disc that was made with other software on a different optical media recorder.
  • Page 111: Toshiba Dvd Player

    This software is provided for playback of DVD Video. It has an on-screen interface and functions. Click Start TOSHIBA DVD PLAYER For details on how to use TOSHIBA DVD PLAYER, see the help file. Please be aware of the following limitations when you use the TOSHIBA DVD PLAYER: User’s Manual...
  • Page 112: Media Care

    DVD Video playback or television program recording errors. Please view DVD Video during times when there is no recording pre- scheduled. ■ The resume function cannot be used with some discs on the "TOSHIBA DVD PLAYER". ■ It is recommended the AC adaptor be connected when playing DVD-Video.
  • Page 113: Floppy Diskettes

    3. Do not write on, apply a sticker to, or otherwise mar the surface of the CD or DVD that contains the data. 4. Hold the CD or DVD by its outside edge or the edge on the center hole - any fingerprints on the surface of the disc can prevent the drive from properly reading data.
  • Page 114: Sound System

    Sound System This section describes some of the audio control functions. Volume Mixer The Volume Mixer utility lets you control the audio volume for playback of devices and applications under Windows. ■ To launch the Volume Mixer utility, right click on the speaker icon on the Taskbar, and select Open Volume Mixer from the sub menu.
  • Page 115: Power Management

    TOSHIBA Mic Effect will reduce these echoes generated on your computer. To apply the echo cancellation, follow the steps below.
  • Page 116: Modem

    5. On the Advanced tab, select "2 channel, 16 bit, 48000 Hz (DVD Quality)" in the pull-down menu of the Default Format pane. 6. On the TOSHIBA Mic Effect tab, select the Enable Echo Canceller check box, and click Apply.
  • Page 117: Properties Menu

    4. Select either a region from the region menu or a telephony location from the sub-menu. ■ When you click a region it becomes the modem's default selection for any new dialling locations that are created within the Windows Control Panel (Phone and Modem Options). ■...
  • Page 118: Dialing Properties

    Dialing Properties You should select this item in order to display the dialing properties. If you are using the computer in Japan, the Telecommunications Business Law requires that you select Japan region mode. It is illegal to use the modem in Japan with any other selection. Connecting the modular cable To connect the modem's modular cable, follow the steps as detailed below: ■...
  • Page 119: Wireless Communications

    Disconnecting the modular cable To disconnect the modular cable, follow the steps as detailed below: 1. Pinch the lever on the plug in the telephone jack and pull it out from within the connector. 2. Pinch the lever on the plug in the computer's modem jack and pull it out from within the computer.
  • Page 120 ■ The Wake-up on Wireless LAN function lets the computer's power be turned on when the computer receives a wake-up signal from the administrator's computer via a wireless network. Some models are equipped with a Wake-up on Wireless LAN function. ■...
  • Page 121: Worldwide Operation

    ■ TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Bluetooth wireless technology...
  • Page 122: Product Support

    This Bluetooth Stack is based on the Bluetooth Version 1.1/1.2/2.0+EDR/2.1+EDR specification. However, TOSHIBA cannot confirm the compatibility between any computing products and/or other electronic devices that use Bluetooth, other than TOSHIBA notebook computers. Release Notes related to the Bluetooth Stack for Windows by TOSHIBA 1.
  • Page 123: Lan

    The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) and Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T). This section describes how to connect/disconnect to a LAN. Do not install or remove a memory module while Wake-up on LAN is enabled.
  • Page 124: Connecting The Lan Cable

    Connecting the LAN cable To connect the LAN cable, follow the steps as detailed below: ■ Connect the AC adaptor before connecting the LAN cable. The AC adaptor must remain connected during LAN use. If you disconnect the AC Adaptor while the computer is accessing a LAN, the system may hang up.
  • Page 125: Computer Handling

    Computer Handling This section explains computer handling and maintenance. Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of dust and dirt, and use care with all liquids around it. ■ Be careful not to spill liquids into the computer. If the computer does get wet, turn the power off immediately and let the computer dry completely - in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any...
  • Page 126: Using The Hard Disk Drive (Hdd) Protection

    The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged. ■ TOSHIBA HDD Protection cannot be used in models that are equipped with SSD. When vibration is detected, a message will be displayed on the screen, and the icon in the Taskbar notification area will change to the protection state.
  • Page 127: Hdd Protection

    Intensely shaking the computer or other subjecting it to strong impacts may cause damage to the computer. Details To open the Details window, click the Setup Detail button in the TOSHIBA HDD Protection Properties window. Detection Level Amplification When the AC adaptor is disconnected or the lid is closed, HDD Detection assumes that the computer will be carried and sets the detection level to the maximum for 10 seconds.
  • Page 128: Using The Toshiba Usb Sleep And Charge Utility

    TOSHIBA HDD Protection Message Specify whether to display a message when TOSHIBA HDD Protection is active. This function does not work when the computer is booting, in Sleep Mode, in Hibernation Mode, in transition to Hibernation Mode, recovering from Hibernation Mode, or powered off. Do not subject the computer to vibration or impact while the function is disabled.
  • Page 129: Starting The Usb Sleep And Charge Utility

    Check the check boxes for each group to enable the USB Sleep and Charge function for the USB ports assigned to that group. In the default state all groups are disabled. User’s Manual All Programs TOSHIBA Operating Basics Utilities 4-46...
  • Page 130: Heat Dispersal

    Power supply mode settings There are several USB Sleep and Charge function modes. "Mode 1" should normally be used. Set one of the other modes if the charge function cannot be used in "Mode 1". The selected charge mode will be applied to all groups.
  • Page 131: Chapter 5 The Keyboard

    The Keyboard The computer's keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer. The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages.
  • Page 132: Function Keys: F1

    Soft keys: Fn key combinations The Fn (function) is unique to TOSHIBA computers and is used in combination with other keys to form soft keys. Soft keys are key combinations that enable, disable or configure specific features.
  • Page 133: Hot Keys

    Press Fn + F10 or Fn + F11 to access the computer's integrated keypad. When activated, the keys with grey markings on their bottom edge become either numeric keypad keys (Fn + F11) or cursor control keys (Fn + F10). Please refer to the information on how to operate these keys, taking care to note that the power on default for both settings is off.
  • Page 134 Sleep: Pressing Fn + F3 switches the system to Sleep Mode. Hibernate: Pressing Fn + F4 switches the system to Hibernation Mode. Output: Pressing Fn + F5 changes the active display device. To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device.
  • Page 135: Windows Special Keys

    Fn Sticky key You can use the TOSHIBA Accessibility Utility to make the Fn key sticky, that is, you can press it once, release it, and then press an "F Number" key. To start the TOSHIBA Accessibility utility, click Start...
  • Page 136: Keypad Overlay

    Keypad overlay Your computer's keyboard does not have a separate numeric keypad but includes a numeric keypad overlay which functions like one - this is located in the center of the keyboard with the relevant keys having grey letters at their front edge.
  • Page 137: Generating Ascii Characters

    Temporarily using normal keyboard (overlay on) While using the overlay, you can temporarily access the normal keyboard functions without having to turn the overlay off: 1. Hold down Fn key and press any other key - this key will operate as if the overlay were off.
  • Page 138: Chapter 6 Power And Power-Up Modes

    Power and Power-Up Modes The computer's power resources include the AC adaptor, battery pack and any internal batteries. This chapter provides details on making the most effective use of these resources, and includes information on charging and changing batteries, tips for saving battery power, and information on the different power-up modes.
  • Page 139: Monitoring Of Power Condition

    AC adaptor Battery charge is above low connected battery trigger point Battery charge is below low battery trigger point Battery charge is exhausted No battery installed Monitoring of power condition As shown in the below table, the Battery, DC IN and Power indicators on the system indicator alert you to the computer’s operating capability and battery charge status.
  • Page 140: Battery

    DC IN indicator Check the DC IN indicator to determine the power status with the AC adaptor connected - the following indicator conditions should be noted: White or green Flashing orange No light Power indicator Check the Power indicator to determine the power status of the computer - the following indicator conditions should be noted: White or green Blinking orange...
  • Page 141 ■ The computer's RTC battery is a Ni-MH battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed. Dispose of the battery as required by local ordinances or regulations.
  • Page 142: Charging The Batteries

    - the Battery indicator will glow orange while the battery is being charged. Use only the computer connected to an AC power source or optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger. Battery charging notice...
  • Page 143: Monitoring Battery Capacity

    In such cases you should follow the steps as detailed below: 1. Fully discharge the battery by leaving it in the computer with the power on until the system automatically turns itself off. 2. Connect the AC adaptor to the DC IN 15V jack of the computer, and to a wall outlet that is supplying power.
  • Page 144: Maximizing Battery Operating Time

    3. LAN ■ Built-in LAN Enable/Disable function Please refer to Chapter 7, Maximizing battery operating time A battery's usefulness depends on how long it can supply power on a single charge, while how long the charge lasts in a battery depends on: ■...
  • Page 145: Replacing The Battery Pack

    3. Operate the computer on battery power for five minutes. If you find that the battery pack has at least five minutes of operating time, continue operating until the battery pack is fully discharged, however, if the Battery indicator flashes or there is some other warning to indicate a low battery condition, go to Step 4.
  • Page 146: Installing The Battery Pack

    3. Remove all cables and peripherals that are connected to the computer. 4. Close the display panel and turn the computer upside down. 5. Slide the battery lock (1) into its ( 6. Slide and hold the battery release latch (2) to disengage the battery pack and then remove it from the computer (3).
  • Page 147: Toshiba Password Utility

    TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. Passwords set by the TOSHIBA Password Utility function are different from the Windows password. User Password To start the utility, point to or click the following items:...
  • Page 148 ■ If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held...
  • Page 149: Supervisor Password

    Register, delete or change the Supervisor Password. ■ Create or invalidate a Supervisor Password token. This function in the TOSHIBA Password Utility lets you invalidate only supervisor tokens or all tokens, including user and supervisor tokens. ■ Specify restrictions for general users.
  • Page 150: Power-Up Modes

    Power-up modes The computer has three different power-up modes as follows: ■ Shut Down Mode: The computer will shut down without saving data - in view of this you must always save your work before you turn the computer off. ■...
  • Page 151: Chapter 7 Hw Setup

    HW Setup This chapter explains how to use the TOSHIBA HW Setup program to configure your computer, and provides information on settings for various functions. Accessing HW Setup To run the HW Setup program, click Start Utilities HWSetup. HW Setup window...
  • Page 152: Boot Priority

    Display This tab lets you customize your computer’s display settings for either the internal display or an external monitor. Power On Display This tab allows you to select the display to be used when the computer is started. Please note that this setting is only available on standard VGA mode and is not available as part of the Windows Desktop properties.
  • Page 153 You can override the settings and manually select a boot device by pressing one of the following keys while the computer is booting: The floppy diskette drive will be used to start the computer when there is a bootable disk contained in the external drive. If SD memory card is installed as well, the external floppy diskette drive will be checked first, followed by the SD memory device itself.
  • Page 154 HDD Priority Options If more than one hard disk drive is installed in the computer, this option allows you to set the priority associated with hard disk drive detection - the first hard disk drive detected that has a valid boot command on it will be the device from which the computer will start.
  • Page 155 This function allows you to set the processor's operating mode. Dynamic CPU Frequency Mode This option allows you to configure the power saving modes associated with the processor - the following settings are available: Dynamically Switchable Always High Always Low Wake-up on LAN This feature lets the computer’s power be turned on when it receives a wake-up signal from the LAN.
  • Page 156: Device Config

    Built-in LAN This feature enables or disables the Built-in LAN. Enabled Disabled Device Config Device Configuration This option allows you to set how the computer's hardware devices will be configured. All Devices Setup by OS USB KB/Mouse Legacy Emulation You can use this option to enable or disable USB keyboard/mouse legacy emulation so that, even if your operating system does not support USB devices, you can still use a standard USB mouse and keyboard - to achieve this you should set the appropriate option(s) to Enabled.
  • Page 157: Troubleshooting

    Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
  • Page 158: Analyzing The Problem

    ■ Make sure all optional accessories are configured properly in the computer's setup program and that all required driver software has been loaded (please refer to the documentation included with the optional accessories for further information on its installation and configuration).
  • Page 159: Hardware And System Checklist

    Hardware Before using a peripheral device or application software that is not an authorized Toshiba part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.
  • Page 160: Self Test

    This logo remains on the screen for a few seconds. If the self test is successful, the computer tries to load the operating system according to how the Boot Priority option is set within the TOSHIBA HW Setup program. If any of the following conditions are present, the self test has failed: ■...
  • Page 161: Overheating Power Down

    Overheating power down If the processor's temperature reaches an unacceptably high level with either setting, the computer will automatically shuts down to prevent any damage - in this instance all unsaved data in memory will be lost. Problem Computer shuts down and DC IN indicator blinks orange It is recommended to leave the computer off until the interior reaches...
  • Page 162 Battery If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator. Please refer to Chapter 6, Power and Power-Up Modes indicators, together with general battery operation. Problem Battery doesn’t power the computer...
  • Page 163: Real Time Clock

    4. Press the END key - a confirmation message will be displayed. 5. Press the Y key - the BIOS setup application will end and the computer will restart. Procedure TOSHIBA Password Utility section in Chapter 6, Power and Power-Up Modes for further information.
  • Page 164: Hard Disk Drive

    You should initially refer to the documentation supplied with you software to determine if it is this that is causing the problems. Alternatively you may wish to run the TOSHIBA PC Diagnostic Tool to check the general operation of the computer.
  • Page 165: Dvd Super Multi Drive

    Problem Slow performance DVD Super Multi drive For more information, refer to Chapter 4, Problem You cannot access a CD/DVD in the drive Some CD/DVDs run correctly, but others do User’s Manual Procedure The files on the hard disk drive may be fragmented - in this instance you should run the disk Defragmentation utility to check the condition of your files and the hard disk drive.
  • Page 166 Problem USB floppy diskette drive For further information, please refer to Chapter 3, Options. Problem Drive does not operate Check the connection between the computer and Some programs run correctly but others do You cannot access the external floppy diskette drive User’s Manual Procedure...
  • Page 167 ExpressCard For further information, please refer to Chapter 3, Options. Problem ExpressCard error occurs SD/SDHC memory card For further information, please refer to Chapter 3, Options. Problem SD/SDHC memory card error occurs You cannot write to an SD/SDHC memory card You cannot read a file User’s Manual Hardware, Utilities and...
  • Page 168: Pointing Device

    Pointing device If you are using a USB mouse, you should also refer to both the device section in this chapter, and the documentation supplied with your mouse. Touch Pad Problem On-screen pointer does not respond to pointing device operation Double-tapping does not work The on-screen pointer...
  • Page 169: Usb Mouse

    Problem The reaction of Touch pad is either too sensitive or not sensitive enough. USB mouse Problem On-screen pointer does not respond to mouse operation Double-clicking does not work User’s Manual Procedure Adjust the touch Sensitivity. 1. Click Start Control Panel and Sound Mouse icon.
  • Page 170: Fingerprint Sensor

    Problem The on-screen pointer moves too fast or too slow The on-screen pointer moves erratically Fingerprint Sensor Problem Reading of the fingerprint was not successful. The fingerprint cannot be read due to injuries to the finger. User’s Manual Procedure In this instance, you should initially try changing the speed setting within the Mouse Control utility.
  • Page 171: Usb Device

    USB, you are still able to use a USB mouse and/or USB keyboard by setting the USB KB/Mouse Emulation option within the TOSHIBA HW Setup utility to Enabled. If you are still unable to resolve the problem, contact your reseller, dealer or service provider.
  • Page 172 Problem The battery depletes quickly even when I turned OFF the power of the computer. External devices connected to the compatible ports do not work when connected to a compatible port. The "USB Wakeup function" does not work. User’s Manual Procedure Some external devices may not be able to use the "USB Sleep and Charge function".
  • Page 173: Esata Device

    eSATA device In addition to the information in this section, please also refer to the documentation supplied with your eSATA device. Problem eSATA device does not work Additional memory module Please also refer to Chapter 3, information on installing and removing memory modules. Problem If you install a memory module that is not...
  • Page 174: Volume Control Dial

    Sound system In addition to the information in this section, please also refer to the documentation supplied with your audio device. Problem No sound is heard Annoying sound is heard Volume control dial Problem No sound is heard Annoying sound is heard User’s Manual Procedure...
  • Page 175 External monitor Please also refer to Chapter 3, documentation supplied with your monitor for further information. Problem Monitor does not turn No display Display error occurs User’s Manual Hardware, Utilities and Procedure After confirming that the monitor's power switch is on, you should check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet.
  • Page 176 Modem This information is applicable to the models equipped with a built-in modem. Problem Communication software can’t initialize modem You can hear a dial tone but can’t make a call You place a call, but a connection can’t be made After making a call you can’t hear a ring Communication is cut...
  • Page 177 Problem Cannot access LAN Wake-up on LAN does not work Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Chapter 4, Operating Problem Cannot access Wireless LAN Wake-up on Wireless LAN does not work Bluetooth...
  • Page 178: Toshiba Support

    TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.
  • Page 179: Specifications

    Specifications This appendix summarizes the computer’s technical specifications. Environmental Requirements Conditions Operating Non-operating Wet-bulb temperature Conditions Operating Non-operating Power Requirements AC adaptor Computer Built-in Modem This information is applicable to the models equipped with a built-in modem. Network control unit (NCU) Type of NCU Type of line User’s Manual...
  • Page 180 Type of dialing Control command Monitor function Communication specifications Communication system Communication protocol Communication speed Transmitting level Receiving level Input/output impedance Error correcting Data compression Power supply User’s Manual Pulse Tone AT commands EIA-578 commands Computer’s speaker Data: Full duplex Fax: Half duplex Data...
  • Page 181: Display Controller And Video Mode

    Display Controller and Video mode Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off. Due to the display panel's increased resolution, lines may appear broken in when displaying images in full-screen text mode. The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at any one time.
  • Page 182: Wireless Lan

    Wireless LAN This appendix is intended to help you get your Wireless LAN network up and running, with a minimum of parameters. Card Specifications Form Factor Compatibility Network Operating System Media Access Protocol Radio Characteristics Radio Characteristics of Wireless LAN module may vary according to: ■...
  • Page 183: Supported Frequency Sub-Bands

    Subject to the radio regulations that apply in the countries/regions, your Wireless LAN module may support a different set of 5 GHz/2.4 GHz channels. Consult your Authorized Wireless LAN or TOSHIBA Sales office for information about the radio regulations that apply in the countries/regions.
  • Page 184 *1 Factory-set default channels *2 The band width and the channel which can be used depends on the installed wireless LAN module. And the approved channels on using are different at each country or region. The channel configuration is managed as follows: ■...
  • Page 185 Frequency Range Channel ID *1 The channel which can be used depends on the installed wireless LAN module. And the approved channels on using are different at each country or region. The channel configuration is managed as follows: ■ For wireless clients that operate in a Wireless LAN Infrastructure, the Wireless LAN module will automatically start operation at the channel identified by the Wireless LAN Access Point.
  • Page 186: Appendix D Bluetooth Wireless Technology Interoperability

    Logo certification with Bluetooth wireless technology as defined by The Bluetooth Special interest Group. ■ When you use Bluetooth Adaptor from TOSHIBA close to 2.4 GHz Wireless LAN devices, Bluetooth transmissions might slow down or cause errors. If you detect certain interference while you use Bluetooth Adaptor from TOSHIBA, always change the frequency, move your computer to the area outside of the interference range of 2.4 GHz...
  • Page 187: Bluetooth Wireless Technology And Your Health

    Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 188 The radiated output power of the Bluetooth Adaptor from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Adaptor from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized. The...
  • Page 189: Using Bluetooth Adaptor From Toshiba Equipment In Japan

    If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.
  • Page 190: Device Authorization

    (3) 1: The interference range of this equipment is less than 10 m. 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday - Friday: 10:00-17:00 Toll Free Tel:...
  • Page 191: Ac Power Cord And Connectors

    AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Length: Wire size:...
  • Page 192 The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia and Europe. UL approved AS approved CSA approved User’s Manual Australia Canada AC Power Cord and Connectors United Kingdom BS approved Europe Approved by the appropriate agency...
  • Page 193: Toshiba Anti-Theft Protection Timer

    BIOS and Hard Disk Drive to gain access to the system. To set permissions and limits for the TOSHIBA Anti-theft Protection Timer please use the TOSHIBA Password Utility. The settings can only be activated or modified by a user with supervisor authority.
  • Page 194: Toshiba Pc Health Monitor

    ■ Once enabled, you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel. Doing so will automatically delete all collected information from the HDD.
  • Page 195 Click Start Monitor. ■ Click the icon in the notification area, then click the "TOSHIBA PC Health Monitor is not enabled. Please click here for more details." message when it is displayed. (*) No matter which method is used, the TOSHIBA PC Health Monitor explanation screen will be displayed.
  • Page 196: Appendix H Legal Footnotes

    Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. In the text in this manual, *XX is used to show which Legal Footnotes description is related to TOSHIBA computers. Description(s) related to this computer are marked with a blue *XX in this manual.
  • Page 197: Memory (Main System)*3

    Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.
  • Page 198: Hard Disk Drive (Hdd) Capacity*5

    After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see the accessories information that shipped with your computer.
  • Page 199: Usb Sleep And Charge*9

    The wireless adapter is based on a draft release version of the IEEE 802.11n specification and may not be compatible with, or support all features (e.g., security) of, certain Wi-Fi equipment. USB Sleep and Charge The "USB Sleep and Charge function" may not work with certain external devices even if they are compliant with the USB specification.
  • Page 200: Appendix I If Your Computer Is Stolen

    What is your address, phone, and fax number? To register the theft on paper, please follow these procedures: ■ Fill in the TOSHIBA Theft Registration form (or a copy of it) below. ■ Attach a copy of your receipt showing where your computer was purchased.
  • Page 201: Toshiba Theft Registration

    TOSHIBA Theft Registration Send to: Fax number: Country stolen: Machine type: (e.g. PORTÉGÉ R600/ PORTÉGÉ A600) Model number: (e.g. PPR60 or PPA60 YXT) Serial number: (e.g. 12345678G) Date stolen: Owner’s details Last name, first name: Company: Street: Postal Code/City: Country:...
  • Page 202: Glossary

    Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ACPI: Advanced Configuration and Power Interface AMT: Intel Active Management Technology ASCII: American Standard Code for Information Interchange BIOS: basic input/output system bps: bits per second CD: compact disc...
  • Page 203 Glossary GB: gigabyte HDD: hard disk drive IDE: integrated drive electronics I/O: input/output IRQ: interrupt request KB: kilobyte LAN: local area network LCD: liquid crystal display LED: light emitting diode MB: megabyte OCR: optical character recognition (reader) PC: personal computer PCI: peripheral component interconnect RAM: random access memory RGB: red, green, and blue...
  • Page 204 adaptor: A device that provides a compatible connection between two units. For example, the computer’s internal display adapter receives information from the software and translates it into images on the screen. An adapter can take a number of forms, from a microprocessor to a simple connector: An intelligent adapter (one that is capable of doing some processing) may also be called a controller.
  • Page 205 board: A circuit board. An internal card containing electronic components, called chips, which perform a specific function or increase the capabilities of the system. boot disk: See system disk. boot: Short for bootstrap. A program that starts or restarts the computer. The program reads instructions from a storage device into the computer’s memory.
  • Page 206 CMOS: Complementary Metal-Oxide Semiconductor. An electronic circuit fabricated on a silicon wafer that requires very little power. Integrated circuits implemented in CMOS technology can be tightly packaged and are highly reliable. cold start: Starting a computer that is currently off (turning on the power). COM1, COM2, COM3 and COM4: The names assigned to the serial and communication ports.
  • Page 207 delete: To remove data from a disk or other data storage device. Synonymous with erase. device driver: A program (called a "driver") that permits a computer to communicate with a device. dialog box: A window that accepts user input to make system settings or record other information.
  • Page 208 erase: See delete. escape guard time: A time before and after an escape code is sent to the modem which distinguishes between escapes that are part of the transmitted data, and escapes that are intended as a command to the modem. escape: 1) A code (ASCII code 27), signaling the computer that what follows are commands;...
  • Page 209 Fn, can be used to set system parameters, such as speaker volume. HW Setup: A TOSHIBA utility that lets you set the parameters for various hardware components. I/O devices: Equipment used to communicate with the computer and transfer data to and from it.
  • Page 210 K: Taken from the Greek word kilo, meaning 1000; often used as equivalent to 1024, or 2 raised to the 10th power. See also byte and kilobyte. keyboard: An input device containing switches that are activated by manually pressing marked keys. Each keystroke activates a switch that transmits a specific code to the computer.
  • Page 211 mode: A method of operation, for example, the Shut Down Mode, Sleep Mode or the Hibernation Mode. modem: Derived from modulator/demodulator, a device that converts (modulates) digital data for transmission over telephone lines and then converts modulated data (demodulates) to digital format where received.
  • Page 212 The electrical connection through which the computer sends and receives data to and from devices or other computers. Power Saver: A TOSHIBA utility that lets you set the parameters for various power-saving functions. program: A set of instructions a computer can execute that enables it to achieve a desired result.
  • Page 213 TFT display: A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology with thin film transistor (TFT) to drive each cell. Touch Pad: A pointing device integrated into the TOSHIBA computer palm rest. User’s Manual...
  • Page 214 USB: Universal Serial Bus. This serial interface lets you communicate with several devices connected in a chain to a single port on the computer. VGA: Video Graphics Array is an industry standard video adaptor that lets you run any popular software. volatile memory: Random access memory (RAM) that stores information as long as power is supplied to the computer.
  • Page 215: Index

    DC IN indicator, 2-13, 6-3 Display, 3-4 Docking port, 2-8 Documentation list, 1-2 DVD Super Multi drive Windows by Equipment checklist, 1-1 Toshiba, 3-12 eSATA device, 3-28 Adaptor, 3-31 ExpressCard, 3-15 Mouse, 3-32 Headset, 3-32 External monitor, 2-2, 3-26 automatic power off, 3-6...
  • Page 216 Fingerprint Sensor location, 2-9, 2-10 problems, 8-14 using, 4-2 Floppy diskette care, 4-30 Fn + 1 (TOSHIBA Zooming Utility reduce), 5-5 Fn + 2 (TOSHIBA Zooming Utility enlarge), 5-5 Fn + ENTER, 5-3 Fn + ESC (Mute), 5-3 Fn + F1 (Lock), 5-3...
  • Page 217 Keypad overlay, 3-7 Arrow Mode, 5-6 Numeric Mode, 5-6 temporarily using normal temporarily using overlay turning on the overlays, 5-6 LAN, 3-5, 4-40 cable types, 4-40 connecting, 4-41 disconnecting, 4-41 jack, 2-6 problems, 8-21 Media care, 4-29 Card care, 3-20 CD/DVDs, 4-29 Floppy diskettes, 4-30 Memory card care, 3-20...
  • Page 218 5-2 ENTER, 5-3 ScrLock, 5-3 User’s Manual Sound system memory card, 8-11 TOSHIBA Assist, 3-12 TOSHIBA Assist button, 3-6 TOSHIBA ConfigFree, 3-12 TOSHIBA Disc Creator, 3-13, 4-21, 4-27 TOSHIBA diskette drive, 8-10 DVD-RAM Utility, 3-13 TOSHIBA HDD Protection, 3-8...
  • Page 219 Web Camera, 2-11, 3-5, 4-9 Windows Mobility Center, 3-13 Wireless communication, 4-36 indicator, 2-14, 4-39 Wireless communication switch, 2-5, 4-39 Wireless LAN, 3-5, 4-36 problems, 8-21 Wireless WAN, 3-6 User’s Manual Index Index-5...

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