Error Indicators; Error Messages On The Control Panel - Epson NPD4736-00 EN User Manual

User's Guide

Error Indicators

Error Messages on the Control Panel

This section describes the meaning of messages displayed on the LCD screen.
Error Messages
Paper jam
Press OK. If the error does not clear, remove the paper by
hand.
Paper jam in the ADF. Remove the jammed paper.
Communication error. Make sure the cable is connected,
then try again.
Printer error
Paper jam. Open the scanner unit and remove the paper,
then turn off the printer. See your documentation.
ADF Error.
Remove any objects or documents inside ADF. Turn power
off. See documentation.
Printer error
See your documentation.
Scanner error
See your documentation.
A printer's ink pad is nearing the end of its service life.
Please contact Epson Support.
A printer's ink pad is at the end of its service life. Please
contact Epson Support.
Recovery Mode
Error Indicators
Solutions
Remove the jammed paper.
"Paper Jams" on page 83
&
Make sure the computer is connected correctly. If the error
messages still appears, make sure that scanning software is
installed on your computer and that the software settings are
correct.
Turn the product off and then back on. Make sure that no paper is
still in the product. If the error message still appears, contact Epson
support.
Turn the product off and then back on. If the error message still
appears, contact Epson support.
Press OK to resume printing. The message will be displayed until
the ink pad is replaced.
Contact Epson support to replace ink pads before the end of their
service life. When the ink pads are saturated, the product stops and
Epson support is required to continue printing.
Contact Epson support to replace the ink pad.
The firmware update has failed. You will need to re-attempt the
firmware update. Ready a USB cable and visit your local Epson
website for further instructions.
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