Ford Edge Owner's Manual page 414

Vehicle Health Report/Services (Traffic, Directions and
Issue
• Your account
I received a text
that the Vehicle may not be
Health Report is activated on the
not activated. website, OR
• You may have
the wrong VIN
(vehicle
identification
number) listed.
I am unable to The preferred
retrieve the dealer
report on the information did
website, or I not load correctly.
receive a system
error.
2013 Edge (edg)
Owners Guide gf, 3rd Printing
USA (fus)
SYNC®
Information) Issues
Possible Possible Solution(s)
Cause(s)
• This is a free feature, but you
must first register online to use
it.
• Make sure that your VIN is
correctly listed in your account.
When you register your account,
you must list a preferred dealer.
If one is already listed, try
selecting another dealer and
logging out. Log back in and
change it back to your preferred
dealer and retrieve the report.
413