412
Issue
Bluetooth audio
does not stream.
SYNC does not
recognize music
that is on my
device.
2013 Edge (edg)
Owners Guide gf, 3rd Printing
USA (fus)
SYNC®
USB/Media Issues
Possible
Cause(s)
• This is a
Make sure the device is
phone-dependent
connected to SYNC and that you
feature, OR
have pressed play on your
• The device is
device.
not connected.
• Your music files
• Make sure that all song details
may not contain
are populated.
• Some devices require you to
the proper artist,
song title, album
change the USB settings from
or genre
mass storage to MTP class.
information, OR
• The file may be
corrupted, OR
• The song may
have copyright
protection which
does not allow it
to play.
Possible Solution(s)