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ADTRAN Mitel IP Installing & Configuring page 9

Unified communications technical note, installing and configuring mitel ip phones

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2. Mitel phone does not download its configuration from the TFTP server after you assign an
identity with the UC client.
Verify the following:
NetVanta TFTP service is running.
Select Start > Control Panel > Administrative Tools > Services.
Scroll down to NetVanta TFTP Server.
Ensure service is set to Automatic and is running.
Ensure Windows Firewall is not blocking the TFTP port.
Disable Windows Firewall.
Or
Create an exception for the NetVanta TFTP Service program:
For example, C:\Program Files\ADTRAN\NetVanta UC
Server\Bin\TFTPService.exe.
Ensure that configuration files exist for the phone being provisioned.
Navigate to .\Program Files\ADTRAN\NetVanta UC Server\Data\TFTP.
Ensure (at a minimum) that the following files are present:
If they are not present, redo the procedure outlined in
Provisioning on page
Ensure that the NetVanta UC Server Application Services service has full permissions for
the TFTP folder .\Program Files\ADTRAN\NetVanta UC Server\Data\TFTP.
mitel_generic.cfg
mitel.cfg
MN_<MAC>.cfg (where <MAC> is the MAC address of the phone being
provisioned)
2.
9
Enabling Mitel SIP Phone

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