Brother FAX-1820C User Manual
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USER 'S GUIDE
FAX-1820C
MFC-3220C

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Summary of Contents for Brother FAX-1820C

  • Page 1 USER ’S GUIDE FAX-1820C MFC-3220C...
  • Page 2: Approval Information

    ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.
  • Page 3: Safety Precautions

    Safety precautions To use the machine safely Please refer to these instructions for later reference and before attempting any maintenance. WARNING There are high voltage Do not handle the plug with wet electrodes inside the machine. hands. Doing this might cause Before you clean the machine an electrical shock.
  • Page 4 ■ Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. ■...
  • Page 5: Choosing A Location

    Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a socket and a standard, grounded AC power outlet. Choose a location where the temperature remains between 10°...
  • Page 6: Table Of Contents

    Quick Reference Guide Sending faxes Storing numbers Automatic Transmission Storing One-Touch Dial numbers If it is not illuminated in Menu/Set Press green, press Press the One-Touch key where you want to store the Load your document. (See number. Load documents on page 2-1.) Enter a number (up to 20 digits), and then press...
  • Page 7: If It Is Not Illuminated In

    Dialling operations Making copies One-Touch Dialling/ Single copy Speed-Dialling Copy Press ) to If it is not illuminated in illuminate it in green. green, press Load your document. (See Load documents on page Load your document. (See 2-1.) Load documents on page 2-1.) Mono Start Press...
  • Page 8 Table of Contents Introduction ................1-1 Using this Guide ............... 1-1 Finding information ............. 1-1 Symbols used in this Guide ........1-1 Control panel overview ............. 1-2 Turning the machine to Power Save condition ... 1-5 About fax machines ............1-7 Fax tones and handshake ..........
  • Page 9 (Not available in New Zealand) ......4-4 PABX and TRANSFER..........4-4 General Setup..............4-5 Setting the Mode Timer (MFC-3220C only)....4-5 Setting the Mode Timer (FAX-1820C only)....4-5 Setting the Paper Type ..........4-6 Setting the Ring Volume ..........4-7 Setting the Beeper Volume......... 4-7 Setting the Speaker Volume ........
  • Page 10 Out of Memory message ........6-3 Automatic transmission ..........6-4 Manual transmission........... 6-4 Sending a fax at the end of a conversation (FAX-1820C only)........... 6-5 Basic sending operations ..........6-6 Sending faxes using multiple settings ......6-6 Contrast ..............6-6 Fax Resolution............
  • Page 11 Setup for Polled Transmit (Standard) (Not available for colour faxes)......6-16 Setup for Polled Transmit with Secure Code (Not available for colour faxes)......6-17 TX Lock (KEY Lock for some countries)....6-18 Using TX Lock (KEY Lock for some countries)..6-19 Setting Up the TX Lock for the First Time ....
  • Page 12 Access codes and credit card numbers...... 7-6 Pause ................. 7-7 Fax Redial ..............7-7 Tone or Pulse (Not available in New Zealand) ... 7-7 Telephone (voice) operation (FAX-1820C only) ....7-8 How to dial................ 7-8 Making a telephone call..........7-8 Hold (FAX-1820C only) ..........7-8 Remote Fax Options ............
  • Page 13 Enlarge/Reduce............ 10-7 Paper Type ............10-9 Paper Size ............10-10 Brightness............10-11 Contrast ..............10-12 Sorting copies ............10-13 N in 1 copy (Page Layout) ........10-14 Changing the default copy settings....... 10-16 Copy Quality ............10-16 Brightness............... 10-16 Contrast ..............10-16 Colour Adjustment ..........
  • Page 14 If you are having difficulty with your machine ... 12-8 How to improve print quality ......... 12-11 Cleaning the print head .......... 12-11 Print Quality Check..........12-11 Checking the ink volume ..........12-14 Packing and shipping the machine......12-15 Routine maintenance..........12-18 Cleaning the scanner .........
  • Page 15: Introduction

    Introduction Using this Guide Thank you for buying a Brother Multi-Function Center (MFC). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by viewing through this Guide.
  • Page 16: Control Panel Overview

    Control panel overview MFC-3220C FAX-1820C Hook Hold Recall 1 - 2 INTRODUCTION...
  • Page 17 10 in the One-Touch a telephone conversation having keys hold down the Shift key. picked up the external handset in Shift (FAX-1820C only) F/T pseudo-ringing etc. Also, use To access memory locations 6 this key pressing with Shift key to through 10 in the One-Touch keys gain access to an outside line.
  • Page 18 Lets you access the Menu to machine. program and store your settings in Ink/Reports (FAX-1820C only) the machine. Lets you clean the print heads, replace an ink cartridge and check When using the speaker or during the available ink volume.
  • Page 19: Turning The Machine To Power Save Condition

    Turning the machine to Power Save condition When the machine is idle, you can turn it to Power Save condition by Power Save pressing the key. In Power Save mode, the machine will receive telephone calls, and also receive faxes in Fax Only , Fax/Tel or External TAD mode.
  • Page 20 Telephone call Receive, Fax Receive, Fax Receive:On Fax Only Fax Detect, Delayed Fax, Remote Fax (default) Fax/Tel Option, Remote Retrieval: (Fax-1820C only) ■ You cannot receive fax with External TAD Mono Start or Colour Start. ■ Delayed Fax and Remote Fax Option should be set before you switch off the machine.
  • Page 21: Press Stop/Exit

    About fax machines Fax tones and handshake When someone is sending a fax, the machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. Mono Start You’ll hear them after you dial and press Colour Start and they will continue for about 60 seconds after dialling During that time, the sending machine must begin the “handshake”...
  • Page 22: Ecm (Error Correction Mode)

    ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the machine to check a fax transmission while it is in progress. If the machine detects errors during fax transmission, it resends the pages of the fax that had an error.
  • Page 23: Connecting The Machine

    Connecting the machine Connecting an external telephone You can connect a separate telephone (or telephone answering device) directly to your machine as shown in the diagram below. Extension Telephone (MFC-3220C) External Telephone (Example for Australia) When this phone (or TAD) is in use, the LCD shows Telephone . INTRODUCTION 1 - 9...
  • Page 24: Connecting An External Telephone Answering Device (Tad)

    Connecting an external telephone answering device (TAD) Sequence You may choose to connect an answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens” for fax calling (CNG) tones.
  • Page 25: Connections

    Unless you are using Distinctive Ring, do not connect a TAD elsewhere on the same phone line. (MFC-3220C) (Example for Australia) When the TAD is in use, the LCD shows Telephone . Connections The external TAD must be connected as shown above. Set your external TAD to one or two rings.
  • Page 26: Recording Outgoing Message (Ogm) On An External Tad

    Recording outgoing message (OGM) on an external TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.) Limit your speaking to 20 seconds.
  • Page 27: Multi-Line Connections (Pbx)

    Multi-line connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you.
  • Page 28: Loading Documents And Paper

    Loading documents and paper Load documents You can send a fax copy and scan from the ADF (automatic document feeder). Using the automatic document feeder (ADF) ■ Documents must be between 8.9 and 21.6 cm wide and 12.7 and 35.6 cm long. ■...
  • Page 29 ■ The automatic document feeder (ADF) can hold up to 20 pages, feeding each one individually through the machine. Use standard (80 gsm) paper when using the ADF. Fan the paper, and then stagger the pages in the ADF as shown: Approx.10 mm Depth DO NOT use curled, wrinkled, folded, or ripped paper, or paper with staples, paper clips, paste or tape attached.
  • Page 30: Menu/Set

    About paper The print quality of your document can be affected by the kind of paper you use in the machine. To get the best print quality for the settings you’ve chosen, always set the Paper Type to match the type of paper you load. You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.
  • Page 31: Paper Capacity Of The Paper Tray

    Paper capacity of the paper tray Paper Type Paper Size Number of sheets Plain Paper Letter, Executive, 100 of 80 gsm A4, A5, A6, B5 (JIS) (Cut Sheet) up to 10 mm Legal 50 of 80 gsm Inkjet Paper Letter Glossy Paper Letter, A4 Transparencies...
  • Page 32: Paper Capacity Of The Output Paper Support

    Paper capacity of the output paper support Output Paper Up to 50 sheets of 80 gsm (A4) Support ■ Transparencies and glossy paper must be picked up from the output paper support one page at a time to avoid smudging. ■...
  • Page 33: Printable Area

    Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. Cut Sheet Paper Envelopes ■ unprintable area Paper Paper Size 1Top 2Bottom 3Left 4Right Cut Sheet 3 mm...
  • Page 34: How To Load Paper And Envelopes

    How to load paper and envelopes To load paper or other media Fan the stack of paper well to avoid paper jams and mis-feeds. Unfold the paper support, and press and slide the paper guide to fit the paper width. Paper Support Paper Guide 2 - 7 LOADING DOCUMENTS AND PAPER...
  • Page 35: To Load Glossy Paper

    Gently insert the paper. Make sure the print side is towards you and the paper is below the maximum paper mark. Maximum Paper Mark Print Side Paper To load glossy paper Fan the stack of glossy paper well. Put a sheet of plain paper in the paper tray first, and then put the stack of glossy paper on top of it.
  • Page 36: To Load Envelopes

    To load envelopes Before loading, press the corners and sides of the envelopes to make them as flat as possible. If the envelopes are ‘double-feeding’, put one envelope in the paper tray at a time. Press and slide the paper guide to fit the width of the envelopes. Insert them into the paper tray with the address side toward you and pointed in the direction below.
  • Page 37: On-Screen Programming

    On-screen programming User-friendly programming Your machine is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.
  • Page 38: Navigation Keys

    Navigation keys * Access the menu * Go to the next menu level * Accept an option * Scroll through the current menu level * Go back to the previous menu level * Exit the menu Menu/Set You can access the menu mode by pressing When you enter the menu, the LCD scrolls.
  • Page 39 1.General 1.Mode Timer 5 Mins return to Fax mode. Setup 2 Mins 1 Min 30 Secs (MFC-3220C only) 0 Sec (FAX-1820C only) — Sets the type of 2.Paper Type Plain paper in the paper Inkjet tray. Glossy (4-Color or 3-Color)
  • Page 40 Press the Menu numbers. (ex. Press 1, 2 for Paper Type) — — accept exit Select & Set Select & Set Main Menu Submenu Menu Options Descriptions Page Selections Sets the number of 2.Fax 1.Setup 1.Ring Delay 02-10 (Example for rings before the Receive Australia)
  • Page 41 Press the Menu numbers. (ex. Press 1, 2 for Paper Type) — — accept exit Select & Set Select & Set Main Menu Submenu Menu Options Descriptions Page Selections Changes the 2.Fax 2.Setup Send 1.Contrast Auto lightness or darkness (Continued) (In Fax mode Light of faxes you send.
  • Page 42 Press the Menu numbers. (ex. Press 1, 2 for Paper Type) — — accept exit Select & Set Select & Set Main Menu Submenu Menu Options Descriptions Page Selections Stores One-Touch 2.Fax 3.Set 1.One-Touch Dial numbers, so you Quick-Dial Dial (Continued) can dial by pressing one key (and Start).
  • Page 43 Press the Menu numbers. (ex. Press 1, 2 for Paper Type) — — accept exit Select & Set Select & Set Main Menu Submenu Menu Options Descriptions Page Selections — You must set your 2.Fax 5.Remote Fax 3.Remote own code for Remote Access (Continued) Retrieval.
  • Page 44 Press the Menu numbers. (ex. Press 1, 2 for Paper Type) — — accept exit Select & Set Select & Set Main Menu Submenu Menu Options Descriptions Page Selections Selects the Copy 10-16 3.Copy 1.Quality Best resolution for your Normal type of document.
  • Page 45 Press the Menu numbers. (ex. Press 1, 2 for Paper Type) — — accept exit Select & Set Select & Set Main Menu Submenu Menu Options Descriptions Page Selections — — You can print these 5.Print 1.Help List lists and reports. Reports —...
  • Page 46: Getting Started

    Getting started Initial Setup Setting the Date and Time Your machine displays the date and time and if you set up the Station ID it prints on every fax you send. If there is a power failure, you may have to reset the date and time. All other settings will not be affected. Menu/Set Press 2.Date/Time...
  • Page 47: Setting The Station Id

    Setting the Station ID You should store your name or company name and fax number to be printed on all fax pages that you send. It is important that you enter the fax number in the internationally standardised format, i.e. in accordance with the following strict sequence: ■...
  • Page 48: Entering Text

    Entering text When you are setting certain functions, such as the Station ID, you may need to type text into the machine. Most number keys have three or four letters printed above them. The keys for not have printed letters because they are used for special characters.
  • Page 49: Special Characters And Symbols

    Special characters and symbols Press , and then press to move the cursor under Menu/Set the special character or symbol you want. Then press select it. Press (space) ! " # $ % & ’ ( ) + , - . / Press : ;...
  • Page 50: General Setup

    Press Stop/Exit Press Setting the Mode Timer (FAX-1820C only) The machine has two temporary mode keys on the control panel: Fax and Copy. You can change the number of seconds or minutes the machine takes after the last Copy operation before it returns to Fax mode.
  • Page 51: Setting The Paper Type

    Setting the Paper Type To get the best print quality, set the machine for the type of paper you are using. Menu/Set Press 2.Paper Type Press to select Plain , Inkjet , Glossy or Transprncy . Menu/Set Press If you selected Glossy , press to select Glossy:4-Color or Glossy:3-Color .
  • Page 52: Setting The Ring Volume

    Setting the Ring Volume You can adjust the ring volume when your machine is idle (not being used). You can turn the ring Off or you can select the ring volume level. Menu/Set Press 1.Ring Press to select ( Low , Med , High or Off ). Menu/Set Press Stop/Exit...
  • Page 53: Setting The Speaker Volume

    Setting the Speaker Volume You can adjust the machine’s one-way speaker volume. Menu/Set Press 3.Speaker Press to select ( Low , Med , High or Off ). Menu/Set Press Stop/Exit Press Power Save Setting Power Save You can customise the machine’s key.
  • Page 54: Setup Receive

    (See extension telephone Fax Detect (MFC-3220C only) on page 5-5 or Fax for without handset Detect (FAX-1820C only) on page 5-6.) models or with Distinctive Ring) * In Fax/Tel mode you must set the Ring Delay and F/T Ring Time.
  • Page 55: To Select Or Change Your Receive Mode

    To select or change your Receive Mode If it is not illuminated in green, press Menu/Set Press 1.Receive Mode Press to select Fax Only , Fax/Tel , External TAD or Manual . Menu/Set Press Stop/Exit Press If you are changing the Receive Mode while in another operation, the LCD will return to that operation.
  • Page 56: Setting The Ring Delay

    Distinctive Ring service, keep the Ring Delay setting of 4. (See Fax Detect (MFC-3220C only) on page 5-5, Fax Detect (FAX-1820C only) on page 5-6 and Operation from extension telephones on page 5-9.) If it is not illuminated in green, press...
  • Page 57: Setting The F/T Ring Time (Fax/Tel Mode Only)

    Only the machine rings and no other phones on the same line will ring with the special pseudo/double-ring. However, you can still answer the call on the same line as the machine (FAX-1820C only) or on any extension phone (in a separate wall socket/phone socket) on the same line as the machine.
  • Page 58: Fax Detect (Mfc-3220C Only)

    Fax Detect (MFC-3220C only) Mono Start When you use this feature, you don’t have to press Colour Start , or the Fax Receive Code for New Zealand) when you answer a fax call. Selecting On allows the machine to receive fax calls automatically, even if you lift the handset of an extension or external phone.
  • Page 59: Fax Detect (Fax-1820C Only)

    Fax Detect (FAX-1820C only) Mono Start When you use this feature, you don’t have to press Colour Start , or the Fax Receive Code for New Zealand) when you answer a fax call. Selecting On allows the machine to receive fax calls automatically, even if you lift the handset of an extension or external phone.
  • Page 60: Printing A Reduced Incoming Fax (Auto Reduction)

    If left and right margins are cut off, turn on this setting. Receiving a fax at the end of a conversation (FAX-1820C only) At the end of a conversation you can ask the other party to fax you information before you both hang up.
  • Page 61: Printing A Fax From The Memory

    Printing a fax from the memory If you set Fax Storage to ON for Remote Retrieval, you can still print a fax from the memory when you are at your machine. (See Setting Fax Storage on page 8-2.) Menu/Set Press 4.Print Document Mono Start Press...
  • Page 62: Advanced Receiving Operations

    New Zealand), the machine starts to receive a fax. (See Fax Detect (MFC-3220C only) on page 5-5 or Fax Detect (FAX-1820C only) on page 5-6.) If the machine answers a voice call and pseudo/double-rings for you to take over, use the Telephone Answer Code for New Zealand) to take the call at an extension phone.
  • Page 63: Using A Cordless External Handset

    Using a cordless external handset If your cordless telephone is connected onto the line socket and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. If you let the machine answer first, you Hook will have to go to the machine so you can press to transfer the...
  • Page 64: Reception Into Memory (Not Available For Colour Fax Reception)

    Reception into memory (Not available for colour fax reception) As soon as the paper tray becomes empty during fax reception, the screen will display Check Paper ; please put some paper in the paper tray. (See How to load paper and envelopes on page 2-7.) If the Memory Receive is On at this time...
  • Page 65: Polling

    Secure Polling is a way to keep your documents and others from falling into the wrong hands while the machine is set up for polling. You can use Secure Polling only with another Brother fax machine. Anyone who polls to receive a fax must enter the polling secure code.
  • Page 66: Setup For Polling Receive With Secure Code

    Setup for Polling Receive with Secure Code You need to make sure you are using the same secure code as the other party. If it is not illuminated in green, press Menu/Set Press 7.Polling RX Press to select Secure . Menu/Set Press Enter a four-digit secure code.
  • Page 67: Sequential Polling

    Sequential Polling The machine can request documents from several fax units in a single operation. You just specify several destinations in Step 5. Afterward, a Sequential Polling Report will be printed. If it is not illuminated in green, press Menu/Set Press 7.Polling RX Press...
  • Page 68: Setup Send

    Setup Send How to fax You can send faxes from the ADF (automatic document feeder). Enter Fax mode Before sending faxes, make sure ) is illuminated in green. If not, press ) to enter Fax mode. The default setting is Fax. How to dial There are four ways to dial.
  • Page 69: One-Touch Dialling

    One-Touch dialling Press the One-Touch Key of the location you want to call. (See Storing One-Touch Dial numbers on page 7-1.) Shift To dial One-Touch numbers 6 to 10, hold down as you press the One-Touch Key. If the LCD shows Not Registered when you press the One-Touch key, number has not been stored on it.
  • Page 70: Search

    Search You can search for names you have stored in the One-Touch and Search/Speed Dial Speed-Dial memories. Press and the navigation keys to search. (See Storing One-Touch Dial numbers on page 7-1 and Storing Speed-Dial numbers on page 7-2.) To search numerically To search alphabetically* * To search alphabetically, you can use dial pad to enter the first...
  • Page 71: Automatic Transmission

    Automatic transmission This is the easiest way to send a fax. Do not pick up the handset of the machine (FAX-1820C)/ external phone (MFC-3220C) to listen for a dial tone If it is not illuminated in green, press Load your document. (See Load documents on page 2-1.) Enter the fax number using the dial pad, One-Touch, Speed-Dial or Search.
  • Page 72: Sending A Fax At The End Of A Conversation (Fax-1820C Only)

    Sending a fax at the end of a conversation (FAX-1820C only) At the end of a conversation you can send a fax to the other party before you both hang up. Ask the other party to wait for fax tones (beeps) and then to...
  • Page 73: Basic Sending Operations

    Basic sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings: contrast, resolution, overseas mode, delayed fax timer, polling transmission or real time transmission. If it is not illuminated in green, press ) before Menu/Set pressing...
  • Page 74: Fax Resolution

    Fax Resolution Fax Resolution You can use the key to change the setting Fax Resolution temporarily (for this fax only). In fax mode, press to select the setting you want, and then press Menu/Set —OR— You can change the default setting. If it is not illuminated in green, press Load your document.
  • Page 75: Manual And Automatic Fax Redial

    Manual and automatic fax Redial If you are sending a fax manually and the line is busy, press Redial/Pause Mono Start Colour Start , and then press to try again. If you want to make a second call to the last number dialled, Redial/Pause Mono Start you can save time by pressing...
  • Page 76: Dual Access (Not Available For Colour Faxes)

    Dual Access (Not available for colour faxes) You can dial a number, and begin scanning the fax into memory— even when the machine is sending from memory or receiving faxes. The LCD shows the new job number and available memory. Your machine normally uses Dual Access.
  • Page 77: Checking Job Status

    To change the default setting, press to select On (or Off ). Menu/Set Press Go to Step 6. —OR— For the next fax transmission only, press to select Next Fax Only . Menu/Set Press Press to select Next Fax:On (or Next Fax:Off ). Menu/Set Press Press...
  • Page 78: Cancelling A Job While Scanning, Dialling And Sending The Document

    Cancelling a job while scanning, dialling and sending the document You can cancel a job while you are scanning it into memory by Stop/Exit pressing You can also cancel a job while the machine is dialling or sending the Stop/Exit document by pressing Cancelling a scheduled job You can cancel a fax job that is stored and waiting in memory.
  • Page 79: Advanced Sending Operations

    Advanced sending operations Broadcasting (Not available for Colour faxes) Broadcasting is when the same fax message is automatically sent to Menu/Set more than one fax number. Using the key, you can include Groups, One-Touch, Speed-Dial numbers and up to 50 manually dialled numbers.
  • Page 80: Overseas Mode

    When the LCD displays the fax number or name of the other Menu/Set party, press You will be asked to press the next number. Enter the next number. (Example: Speed-Dial number) When the LCD displays the fax number or name of the other Menu/Set party, press Enter another fax number.
  • Page 81: Delayed Fax (Not Available For Colour Faxes)

    Delayed Fax (Not available for colour faxes) During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter Menu/Set in Step 4. Press to accept it, or enter another time for the faxes to be sent.
  • Page 82: Delayed Batch Transmission (Not Available For Colour Faxes)

    Delayed Batch Transmission (Not available for colour faxes) Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.
  • Page 83: Setup For Polled Transmit (Standard) (Not Available For Colour Faxes)

    Setup for Polled Transmit (Standard) (Not available for colour faxes) Polled Transmit is when you set up the machine to wait with a document so another fax machine can retrieve it. If it is not illuminated in green, press Load your document. (See Load documents on page 2-1.) Menu/Set Press Press...
  • Page 84: Setup For Polled Transmit With Secure Code (Not Available For Colour Faxes)

    Step 6, the document remains in the ADF until your machine is polled. If you must use your machine before the polled transmission occurs, you must first cancel this job. You can use Secure Polling only with another Brother fax machine. 6 - 17 SETUP SEND...
  • Page 85: Tx Lock (Key Lock For Some Countries)

    TX Lock (KEY Lock for some countries) This feature allows you to prevent unauthorised access to the machine. When switched On, TX Lock prohibits most functions. The following functions listed are available while TX Lock is switched On. ■ Receiving faxes ■...
  • Page 86: Using Tx Lock (Key Lock For Some Countries)

    Using TX Lock (KEY Lock for some countries) You must use a password to switch TX Lock ON and OFF. Setting Up the TX Lock for the First Time Menu/Set Press 1.TX Lock Enter a 4-digit number as a new New Passwd:XXXX password.
  • Page 87: Changing The Tx Lock Password

    Changing the TX Lock Password Menu/Set Press 1.TX Lock Press to choose Set Password . Menu/Set Press Old Passwd:XXXX The screen prompts you to enter the old password. Enter the current password. Menu/Set Press New Passwd:XXXX Enter a 4-digit number as a new password.
  • Page 88: Switching Off Tx Lock

    TX Lock Mode . You must then start from Step 1 to switch OFF TX Lock. If you forget the TX Lock password, please contact your Brother dealer or Brother for assistance. 6 - 21 SETUP SEND...
  • Page 89: Telephone Service For Australia

    Telephone Service for Australia ® ® ® Distinctive Ringing (Telstra FaxStream Duet This machine feature lets you use the Distinctive Ringing subscriber ® ® service offered by Telstra’s FaxStream Duet , which allows you to have two separate telephone numbers on the one phone line. Each phone number has its own Distinctive Ringing pattern, so you know which phone number is ringing.
  • Page 90: Set The Distinctive Ringing To On

    Set the Distinctive Ringing to ON Menu/Set Press 2.Distinctive The screen displays the current setting of this feature. Press to select On (or Off ). Menu/Set Press Stop/Exit Press Caller ID (Caller IDentification) Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone number or name as the telephone rings.
  • Page 91: How Does The Caller Id Work

    How Does the Caller ID Work? The Caller ID Appears on the Display When Your Telephone Rings As your telephone rings, the display shows you the caller’s phone number or name. Once you pick up the handset, the caller’s ID disappears.
  • Page 92: Viewing Caller Id List

    Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine.
  • Page 93: Telephone Service For New Zealand

    Telephone Service for New Zealand FaxAbility FaxAbility is a service offered by Telecom that allows you to have an additional number on one phone line, with its own distinctive ring pattern. This way, when you get an incoming call, you can identify the number being called by its ring.
  • Page 94: How Does Faxability Work

    How Does FaxAbility Work? Your telephone number will have the standard ring pattern of long, long tone, while the new number will have a ring pattern of long, silence, long, etc. When FaxAbility is On , you will not hear the first ring of all incoming calls on the fax machine.
  • Page 95: How To Turn Faxability Off Or On

    How to Turn FaxAbility OFF or ON The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom. To change the setting, repeat Steps 1-3; Step 2 is where you can select either On or Off . Call Waiting beeps caused by incoming calls on your main number can affect fax transmissions.
  • Page 96: Caller Id (Caller Identification)

    Caller ID (Caller IDentification) Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone number as the telephone rings. It is a fast way to screen your calls. You can respond quickly to calls you missed, because Caller IDs are received and stored in your machine memory.
  • Page 97: Viewing Caller Id List

    Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine.
  • Page 98: Telephone Service For Some Countries

    Telephone Service for Some Countries Distinctive Ringing (For Singapore and Hong Kong) This machine feature lets you use the Distinctive Ringing subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line. Each phone number has its own Distinctive Ringing pattern, so you’ll know which phone number is ringing.
  • Page 99: Caller Id (For Singapore And Hong Kong)

    Caller ID (For Singapore and Hong Kong) The Caller ID feature of this machine lets you use the Caller ID subscriber service offered by many local phone companies. This service provides you, by means of the screen display, the telephone number (or name) of your caller as the line rings.
  • Page 100: Viewing Caller Id List

    Viewing Caller ID List Caller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine.
  • Page 101: Quick-Dial Numbers And Dialling Options

    Quick-Dial numbers and dialling options Storing numbers for easy dialling You can set up your machine to do three types of easy dialling: One-Touch, Speed-Dial and Groups for Broadcasting faxes. If you lose electrical power, the quick-dial numbers that are in the memory will not be lost.
  • Page 102: Storing Speed-Dial Numbers

    Use the dial pad to enter the name (up to 15 characters). Menu/Set Press (You can use the chart on page 4-3 to help you enter letters.) —OR— Menu/Set Press to store the number without a name. Go to Step 2 to store another One-Touch number. —OR—...
  • Page 103: Changing One-Touch And Speed-Dial Numbers

    Changing One-Touch and Speed-Dial numbers If you try to store a One-Touch or Speed-Dial number where a number has already been stored, the LCD will show the name that has been stored there (or number) and will ask you to do one of the following: Press to change the stored...
  • Page 104: Setting Up Groups For Broadcasting

    Setting up Groups for Broadcasting Groups, which can be stored on a One-Touch key or a Speed-Dial location, allow you to send the same fax message to many fax Mono Start numbers by pressing only a One-Touch key and Search/Speed Dial Mono Start , the two-digit location and First, you'll need to store each fax number as a One-Touch or...
  • Page 105 To include One-Touch or Speed-Dial numbers in the Group, enter them as if you were dialling. For example, for One-Touch key , press One-Touch key Search/Speed Dial For Speed-Dial location 09, press , then press on the dial pad. The LCD shows 05 , #09 .
  • Page 106: Dialling Options

    Dialling options Access codes and credit card numbers Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers and credit card numbers as One-Touch and Speed-Dial numbers.
  • Page 107: Pause

    (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals. If you have the FAX-1820C, lift the handset. —OR— If you have the MFC-3220C, lift the handset of the external phone.
  • Page 108: Telephone (Voice) Operation (Fax-1820C Only)

    (The speaker works only one way. The other person won’t be able to hear you unless you pick up the handset.) To hang up, replace the handset. Hold (FAX-1820C only) Hold Press to put a call on Hold.
  • Page 109: Remote Fax Options

    Remote Fax Options Fax Forwarding After you have selected Fax Forwarding, Fax Storage is set to On automatically. If you bring the Fax Forwarding feature back to Off , Fax Storage stays on. Programming a Fax Forwarding number When Fax Forwarding is set to On , your machine stores the received fax in the memory.
  • Page 110: Setting Fax Storage

    Setting Fax Storage If you set Fax Storage to ON, you will be able to retrieve fax messages from another location using Fax Forwarding or Remote Retrieval operations. (See Remote commands on page 8-5.) If there is paper in your machine, a back-up copy of each fax will be printed. The LCD will show when you have a fax stored in memory.
  • Page 111: Setting Your Remote Access Code

    Setting your Remote Access Code The remote access code lets you access the Remote Retrieval features when you are away from your machine. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- Menu/Set Press 3.Remote Access...
  • Page 112: Remote Retrieval

    Remote Retrieval You can call your machine from any touch tone telephone or fax machine, then use the Remote Access Code and remote commands to retrieve fax messages. Be sure to cut out the Remote Retrieval Access Card on the last page and keep it with you at all times. Using your Remote Access Code Dial your fax number from a telephone or another fax machine using touch tone.
  • Page 113: Remote Commands

    Remote commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by ), the system will give two short beeps and you must enter a remote command. Remote commands Operation details Change the Fax Forwarding...
  • Page 114: Retrieving Fax Messages

    Retrieving fax messages Dial your fax number. When your machine answers, immediately enter your Remote Access Code (3 digits followed by ). If you hear one long beep, you have messages. As soon as you hear two short beeps, use the dial pad to press Wait for the long beep, and then use the dial pad to enter the number of the remote fax machine where you want your fax messages sent to followed by...
  • Page 115: Printing Reports

    Printing reports Machine settings and activity You need to set up the Transmission Verification Report and Journal Period in the menu table. Menu/Set Press 1.XMIT Report —OR— Menu/Set Press 2.Journal Period Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK).
  • Page 116: Setting The Journal Period

    Setting the Journal Period You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off , you can print the report by following the Steps on the next page. The default setting is Every 50 Faxes .
  • Page 117: Printing Reports

    Prints a Transmission Verification Report for your 4.XMIT Verify last transmission. Lists your settings. 5.User Settings To print a report Ink/Reports Shift For FAX-1820C, press key with key. Menu/Set For MFC-3220C, press Press to select the report you want. Menu/Set Press —OR—...
  • Page 118: Making Copies

    Fax. You can change the number of seconds or minutes that the machine stays in Copy mode. (See Setting the Mode Timer (MFC-3220C only) on page 4-5 and Setting the Mode Timer (FAX-1820C only) on page 4-5.) The LCD shows the default copy setting Copy Ratio...
  • Page 119: Making A Single Copy

    Making a single copy (Copy) Press to illuminate it in green. Load your document. (See Load documents on page 2-1.) Mono Start Colour Start Press Stop/Exit To stop copying, press Making multiple copies (Copy) Press to illuminate it in green. Load your document.
  • Page 120: Out Of Memory Message

    Out of Memory message If the memory becomes full while you are Out of Memory making copies, the LCD message will guide you through the next step. Stop/Exit If the Out of Memory message appears, press Mono Start Colour Start cancel or to copy scanned pages.
  • Page 121: Using The Copy Keys (Temporary Settings)

    (See Setting the Mode Timer (MFC-3220C only) on page 4-5 or Setting the Mode Timer (FAX-1820C only) on page 4-5.) Temporary Copy keys...
  • Page 122: Quality

    Quality You can select the copy quality. The default setting is Normal . Quality Press Recommended mode for ordinary Normal printouts. Good copy quality with adequate copy speed. Fast copy speed and lowest ink Fast consumption. Use FAST to save time (document to be proof-read, large documents or many copies).
  • Page 123: Options

    Options Options Use the key to set the following copy settings only for the next copy. Press Menu Selections Options Factory Page Copy Setting Options select select 10-7 Enlarge/Reduce 50%/ 100% → 69%:A4 → 83%:LGL → 97%:LTR 100%/ → 142%:A5 →...
  • Page 124: Enlarge/Reduce

    Enlarge/Reduce You can select the following enlargement or reduction ratios. Custom allows you to enter a ratio from 25% to 400%. Options Press 100% → 142%:A5 × → 198%:10 15cm 200% Custom(25-400%) to select → 97%:LTR Enlarge/Reduce → 83%:LGL → 69%:A4 Copy Press...
  • Page 125 Press to select the enlargement or reduction ratio Menu/Set you want. Press —OR— Menu/Set You can select Custom and press Use the dial pad to enter an enlargement or reduction ratio from 25% to 400% . Menu/Set Press (For example, press to enter 53% .) Mono Start Colour Start...
  • Page 126: Paper Type

    Paper Type You can change the paper type only for the next copy. Select the type of media that you are using to get the best print quality. Copy Press ) to illuminate it in green. Load your document. (See Load documents on page 2-1.) Use the dial pad to enter the number of copies you want (up to 99).
  • Page 127: Paper Size

    Paper Size You can change the paper size setting only for the next copy. You can copy only on A4, A5 and Photo Card (10(W)X15(H) cm) paper. Copy Press ) to illuminate it in green. Load your document. (See Load documents on page 2-1.) Use the dial pad to enter the number of copies you want (up to 99).
  • Page 128: Brightness

    Brightness You can adjust the copy brightness to make copies darker or lighter. Copy Press ) to illuminate it in green. Load your document. (See Load documents on page 2-1.) Use the dial pad to enter the number of copies you want (up to 99).
  • Page 129: Contrast

    Contrast You can adjust the copy contrast to help an image look sharper and more vivid. (Copy) Press to illuminate it in green. Load your document. (See Load documents on page 2-1.) Use the dial pad to enter the number of copies you want (up to 99).
  • Page 130: Sorting Copies

    Sorting copies You can sort multiple copies. Pages will be stacked in the order 123, 123, 123, and so on. Copy Press ) to illuminate it in green. Load your document. (See Load documents on page 2-1.) Use the dial pad to enter the number of copies you want (up to 99).
  • Page 131: N In 1 Copy

    N in 1 copy (Page Layout) You can save paper by copying either two or four pages onto Copy one page. Press ) to illuminate it in green. Load your document. (See Load documents on page 2-1.) Use the dial pad to enter the number of copies you want (up to 99).
  • Page 132 4 in 1 (P) 4 in 1 (L) If 2 in 1 or 4 in 1 copies are in colour, you must use A4 paper. If you selected Glossy in the Paper Type setting, 2 in 1 and 4 in 1 copies are not available. 2 in 1 or 4 in 1 copies in colour are not available with Multiple Copies.
  • Page 133: Changing The Default Copy Settings

    Changing the default copy settings You can change the default copy settings. These settings will stay until you change them again. Copy Quality Menu/Set Press 1.Quality Press to select Normal , Best or Fast . Menu/Set Press Stop/Exit Press Brightness Menu/Set Press 2.Brightness...
  • Page 134: Colour Adjustment

    Colour Adjustment Menu/Set Press 4.Color Adjust Press to select Red , Green or Blue . Menu/Set Press Press to increase the colour saturation. —OR— Press to decrease the colour saturation. Menu/Set Press Return to Step 2 to select the next colour. —OR—...
  • Page 135: Legal Limitations

    Legal limitations Colour reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with relevant authorities as to any particular questionable documents.
  • Page 136: Important Information

    The purpose of the International E Program is to NERGY promote the development and popularization of energy-efficient office equipment. TAR ® As an E Partner, Brother Industries, Ltd. has determined NERGY TAR ® that this product meets the E guidelines for energy NERGY efficiency.
  • Page 137: Important Safety Instructions

    Important safety instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall socket before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water.
  • Page 138 Do not attempt to service this product yourself, because opening or removing covers may expose you to dangerous voltage points and/or other risks. Refer all servicing to service personnel. Wait until pages have exited the machine before picking them Unplug this product from the wall socket and refer servicing to Authorized Service Personnel under the following conditions: ■...
  • Page 139: Important Information For New Zealand

    Important Information for New Zealand Important Safety Instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network.
  • Page 140 All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires that at least one party to the conversation is to be aware that it is being recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is to be used and what it disclosed to any other...
  • Page 141 Do not attempt to service this product yourself, because opening or removing covers may expose you to dangerous voltage points and/or other risks. Refer all servicing to service personnel. Unplug this product from the mains power and telephone line sockets, and refer servicing to qualified Service Personnel under the following conditions: ■...
  • Page 142: Important-For Your Safety

    IMPORTANT-For Your Safety To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point which is effectively grounded through the normal household wiring. Extension cords used with the equipment must be three-conductor and be correctly wired to provide connection to ground. Incorrectly wired extension cords are a major cause of fatalities.
  • Page 143: Important Information For Some Countries

    Important Information for Some Countries Important Safety Instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not place this product near water.
  • Page 144 Authorized Service Personnel. A list of Authorized Service Centres has been included for your convenience, or you may contact the Brother Dealer for Service. Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel under the following conditions: ■...
  • Page 145 This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages.
  • Page 146: Trademarks

    Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © Copyright 2003 Brother Industries, Ltd. All rights reserved.
  • Page 147: Troubleshooting And Routine Maintenance

    Troubleshooting and routine maintenance Troubleshooting Error messages As with any sophisticated office product, errors may occur. If this happens, your machine identifies the problem and displays an error message. The most common error messages are shown below. ERROR MESSAGES ERROR CAUSE ACTION MESSAGE...
  • Page 148 The print heads are too cold. Allow the machine to warm up. Temperature The machine has a mechanical problem. Call Brother Customer Service. Machine Error One or more of the ink cartridges are running Order a new ink cartridge. Near Empty out of ink.
  • Page 149 ERROR MESSAGES ERROR CAUSE ACTION MESSAGE You can’t store data in the memory. (Fax sending or copy operation in Out of Memory process) (May occur when the machine’s Press Stop/Exit and wait until the used as a printer) other operations in progress finish and then try again.
  • Page 150: Document Jam

    Document jam If the document is jammed, follow the steps below. Document is jammed inside the front of the control panel. Remove any paper from the ADF that is not jammed. Pull the jammed document out toward the front of the machine. Stop/Exit Press Document is jammed inside the back of the control panel.
  • Page 151: Printer Jam Or Paper Jam

    Printer jam or paper jam Remove the jammed paper depending on where it is jammed in the machine. Paper is jammed inside the front of the machine. Pull the paper toward you. Paper is jammed in the paper tray. Remove any paper from the paper tray that is not jammed. Paper Tray TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 5...
  • Page 152: Paper Is Jammed Inside The Paper Tray

    Pull up the jammed paper to remove it. If it is difficult to pull the jammed paper, try to pull it while holding down the Paper Release Lever. Paper Release Lever Paper is jammed inside the paper tray Pull the paper tray out of the machine. Paper Tray 12 - 6 TROUBLESHOOTING AND ROUTINE MAINTENANCE...
  • Page 153: Paper Is Jammed Inside The Machine

    Pull up the jammed paper to remove it. Jammed paper Paper is jammed inside the machine. Open the control panel cover by lifting it toward you, and then lift the top cover toward the back. Remove the jammed paper. If the jammed paper is under the Print Head, unplug the machine, and then you can move the Print Head to remove the paper.
  • Page 154: If You Are Having Difficulty With Your Machine

    Mono Start key to see if the same problem top and bottom of sentences occurs. If the copy is also bad, call your Brother dealer for service. are cut off. Poor quality print.
  • Page 155 Deactivate the fax by pressing Stop/Exit. Try avoiding this problem by turning Fax Detect to OFF. (See Fax Detect (FAX-1820C only) on page 5-6 and Fax Detect (MFC-3220C only) on page 5-5.)
  • Page 156 Make sure the machine is not showing an error message on the LCD. Connect Failure’ Error Message appears. ‘MFC Connect Failure’ If the MFC is not connected to your PC and you have loaded the Brother software, the PC will show 'MFC Connect Failure' each time you restart ® Windows .
  • Page 157: How To Improve Print Quality

    If you clean the print head at least five times and the print has not improved, call Brother your dealer for service. Print Quality Check If the print quality is not good, you can print a Print Quality Check Sheet to help you find the settings you may need to change.
  • Page 158 STEP A: Colour block quality check The LCD shows: Is Step "A" OK? 1.Yes 2.No Check the quality of the four colour blocks on the sheet. (Black/Cyan/Yellow/Magenta). If all lines are clear and visible, press ( Yes ) to go to STEP B. —OR—...
  • Page 159 STEP B: Alignment Check The LCD shows: Is Step "B" OK? 1.Yes 2.No Check the 600 dpi and 1200 dpi test prints to see if number 5 most closely matches number 0. If the number 5 sample of both the 600 dpi and 1200 dpi are the best matches, press ( Yes ) to finish STEP B.
  • Page 160: Checking The Ink Volume

    Quality Check Sheet. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call your Brother dealer. Caution Do NOT touch the print head. Touching the print heads may cause permanent damage and may void the print head’s warranty.
  • Page 161: Packing And Shipping The Machine

    Packing and shipping the machine Whenever you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty. Caution Do NOT unplug the machine after a print job until you hear the final click.
  • Page 162 Unplug the machine from the telephone wall socket and remove the telephone line cord from machine. Unplug the machine from the AC outlet. Unplug the USB cable from the machine, if it is connected. Attach the yellow protective bar. Protective Yellow Bar Remove the paper tray and output paper support, ADF Document Output support and ADF Document support.
  • Page 163 Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridges in the carton. Close the carton. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 17...
  • Page 164: Routine Maintenance

    Routine maintenance Cleaning the scanner Unplug the machine, and then open the control panel cover. Clean the flat white pressure bar and the glass strip below the bar with isopropyl alcohol on a lint-free cloth. White Bar Glass Strip 12 - 18 TROUBLESHOOTING AND ROUTINE MAINTENANCE...
  • Page 165: Cleaning The Machine Printer Platen

    Cleaning the machine printer platen WARNING ■ Be sure to unplug the machine from the AC power outlet before cleaning the printer platen. ■ Be careful not to touch the paper feed star wheels, flat cable and encode film. ■ When you want to clean your machine printer platen, wipe it with a lint free cloth that is dry.
  • Page 166: Replacing The Ink Cartridges

    Replacing the ink cartridges Your machine is equipped with an ink dot counter that automatically monitors the ink level in each colour cartridge. When the counter detects an ink cartridge is running out of ink, the machine will notify you with a message on the LCD. The LCD shows you which colour cartridges are low or empty.
  • Page 167 Open the new ink cartridge bag for the colour shown on the LCD, and then take out the ink cartridge. Hold the new ink cartridge as shown in the illustration, and then peel the sealing tape from the side of the ink cartridge. Carefully peel the tape in the direction away from you.
  • Page 168 If the ink cartridge you installed is not a brand new one, please be sure to press —OR— For each new cartridge, press on the dial pad to automatically reset the ink dot counter for that colour . (The ink dot counter enables the machine to notify you when a colour is running low.) The machine will enter a cleaning cycle for approximately 3 minutes for each replaced cartridge.
  • Page 169 ■ Brother strongly recommends that you do not refill the ink cartridges provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges. Using or attempting to use potentially incompatible inks and/or cartridges in your machine may cause damage to the machine itself and/or it may result in unsatisfactory print quality.
  • Page 170: Glossary

    Auto Reduction Reduces the size of incoming faxes. Automatic fax transmission (MFC-3220C only) Sending a fax without picking up the handset of an external phone. Automatic fax transmission (FAX-1820C only) Sending a fax without picking up the handset of the machine or pressing Tel/Mute/R...
  • Page 171 External phone A TAD (telephone answering device) or telephone that is plugged into the socket. F/T Ring Time The length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.
  • Page 172 Mono Start Colour Start answer before you press to begin transmission. Manual fax (FAX-1820C only) When you lift the handset of the machine so you can hear the receiving fax machine answer Mono Start Colour Start before you press to begin transmission.
  • Page 173 Menu mode Programming mode for changing your machine’s settings. MFL-Pro Suite (MFC-3220C only) Turns your machine into a printer and a scanner if connected to your computer. OCR (optical character recognition) (MFC-3220C only) The ® ® bundled ScanSoft TextBridge software application converts an image of text to text you can edit.
  • Page 174 Resolution The number of vertical and horizontal lines per inch. See: Standard, Fine, Super Fine and Photo. Ring Delay The number of rings before the machine answers in Fax Only mode. Ring Volume Volume setting for the machine’s ring. Scanning (MFC-3220C only) The process of sending an electronic image of a paper document into your computer.
  • Page 175: Specifications

    Specifications Product description General Memory Capacity 8 MB Automatic Document Up to 20 pages Feeder (ADF) Temperature: 20 - 30 °C °C Humidity: 50% - 70% Paper: 80 gsm A4 size Paper Tray 100 Sheets (80 gsm) Printer Type Ink Jet Piezo with 75 ×...
  • Page 176 Dimensions 493 mm 434 mm 434 mm (MFC-3220C) (FAX-1820C) 346 mm 211 mm 366 mm 583 mm Weight 7 kg Noise Operating: 48 dB A or less Standby: 35 dB A or less Temperature Operating: 10 - 35 °C Best Print...
  • Page 177: Print Media

    Up to 12 pages/minute (A4 paper) Colour Up to 10 pages/minute (A4 paper) Does not include the time it takes to feed the paper. Based on Brother standard pattern. Fast mode Multiple Copies Stacks or Sorts up to 99 pages...
  • Page 178: Fax

    /400* pages (FAX-1820C) “Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. "Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, MMR code).
  • Page 179: Scanner (Mfc-3220C Only

    Up to 600 × 1,200 dpi (optical) * Maximum 1200 x 1200 dpi scanning with ® Windows XP (resolution up to 2400 x 2400 dpi can be selected by using the Brother scanner utility) Scanning Speed Colour: up to 9 sec. Mono: up to 4 sec.
  • Page 180: Printer

    Printer For FAX-1820C, you can download the Brother Printer Driver and PC Fax Driver from the Brother Solutions Centre. Visit us at: http://solutions.brother.com ® Printer Driver Windows 98/98SE/Me/2000 Professional and XP driver supporting Brother Native Compression mode and bi-directional capability ®...
  • Page 181: Interfaces

    PC-FAX Send and Remote Setup Only) NOTE: All registered trademarks referenced herein are the property of their respective companies. For the latest drivers, go to the Brother Solutions Center at http://solutions.brother.com/ ® Application Software is different for Windows ® Macintosh Scanning is supported in 10.2.1 or greater.
  • Page 182: Consumable Items

    Consumable items Black and 3 individual colour ink cartridges separate from the print heads. Service Life of Ink Approximately 500 page/Black cartridge at 5% Cartridge coverage with 600 x 150 dpi resolution (Fast). Approximately 400 page/Colour cartridge at 5% coverage with 600 x 150 dpi resolution (Fast). These numbers are based on consecutive printing;...
  • Page 183: Index

    Index paper ......10-9 Quality key ......10-5 Access codes, storing and Quality setting ....10-16 dialling ....... 7-6 single ......10-2 ADF (Automatic Document Sort .......10-13 Feeder) ......2-1 temporary settings ..10-4 Automatic Credit Card Numbers ..7-6 fax receive ......5-1 Custom telephone features fax redial ......
  • Page 184 Ink Empty ....... 12-2 overseas ...... 6-13 Not Registered ....6-2 Real Time Transmission Out of Memory ....12-3 ........6-9 while scanning a document redialling ......7-7 ........10-3 resolution ....... 6-7 Extension telephone, using ... 5-9 Fax/Tel mode ...... 5-1 External telephone .....
  • Page 185 Manual Dialling ....7-8 Memory Storage ....3-1 Receive mode Menu selection table ... 3-1 External TAD ....5-1 Multi-line connections (PBX) Fax Only ......5-1 ......... 1-13 Fax/Tel ......5-1 Manual ......5-1 Redial/Pause .......6-8 One Touch numbers Reducing storing ......7-1 copies ......10-7 Options key (copying) long faxes ......5-7 Brightness ....
  • Page 186 TAD (Telephone Answering Device), external ..1-10, 5-1 connecting ....... 1-9 Receive Mode ....5-1 ® ® Telstra FaxStream Duet ......... 6-22 Temporary Copy Settings ... 10-4 Text, entering ..... 4-3 Special Characters ..4-4 Tone (dialing) ..... 4-4 Tone Signals on Pulse Line ...........
  • Page 187: Remote Retrieval Access Card

    Remote Retrieval Access card If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer. Keeping it handy will help you derive the full benefit of your machine’s Forwarding and Remote Retrieval features.
  • Page 188 Fold Fold R - 2...
  • Page 189 This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries. ARL/ASA/NZ Version A...

This manual is also suitable for:

Mfc-3220c

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