Gateway Laptop Reference Manual page 108

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An audio CD does not produce sound
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100
CHAPTER 9: Troubleshooting
Make sure that the disc label is facing up, then try again.
If you are trying to play a DVD, make sure that you have
a DVD drive. For more information, see
drive types" on page
The modular drive may not be inserted completely into
the modular bay. Press the module into the bay, then
try to access the disc again.
Try a different disc. Occasionally discs are flawed and
cannot be read by the drive.
Some music CDs have copy protection software. You
may not be able to play these CDs on your notebook.
Your notebook may be experiencing some temporary
memory problems. Shut down and restart your
notebook.
Clean the disc. For more information, see
or DVDs" on page
Make sure that the CD label is facing up, then try again.
Some music CDs have copy protection software. You
may not be able to play these CDs on your notebook.
Make sure that the volume control on your notebook
is turned up. For more information about using your
volume control, see
Make sure that the Windows volume control is turned
up. For instructions on how to adjust the volume control
in Windows, see "Adjusting the volume" in your online
User Guide.
Make sure that Mute controls are turned off.
If you are using the built-in speakers, make sure that
nothing is plugged into the headphone jack on the
notebook. For the location of the headphone jack, see
"Front" on page 6.
If you are using powered speakers, make sure that they
are plugged in and turned on.
Clean the disc. For more information, see
or DVDs" on page
Your notebook may be experiencing some temporary
memory problems. Shut down and restart your
notebook.
Reinstall the audio device drivers. For more information,
see "Gateway Web site" in your online User Guide.
45.
81.
"Adjusting the volume" on page
81.
"Identifying
"Cleaning CDs
38.
"Cleaning CDs