Activate Your Device - HTC EVO Design 4G User Manual

Activate Your Device

Depending on your account or how and where you purchased your device, it may be ready to
use or you may need to activate it on your Sprint account.
► If you purchased your device at a Sprint Store, it is probably activated and ready to use.
► If you received your device in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
 When you turn the device on for the first time, you should see a Hands Free
Activation screen, which may be followed by a PRL Update screen and a Firmware
Update screen. Follow the onscreen instructions to continue.
► If you received your device in the mail and you are activating a new device for an
existing number on your account (you're swapping devices), you can activate on your
computer online or directly on your device.
 Activate on your computer:
• Go to
device
 Activate on your device:
• Turn on your new device. (Make sure the old one is turned off.) Your device will
automatically attempt Hands-Free Activation.
• Touch Activate to override auto-activation and start the manual activation
wizard.
• Follow the onscreen prompts to complete the activation process.
► To confirm activation, make a phone call. If your device is still not activated or you do not
have access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for
assistance.
Tip: Do not press
activation process.
Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling
1-888-211-4727 from any other phone.
Get Started
sprint.com/activate and complete the online instructions to activate your
while the device is being activated. Pressing
17
cancels the