Avaya 6402D User Manual
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Avaya 6402D User Manual

Avaya 6402D User Manual

Avaya telephones user's guide 6402, 6402d
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6402 and 6402D Telephones
User's Guide
Contents
The 6402 and 6402D Telephone . . . . . . . . . . . . . . . . . . . . . 1
Headsets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Headpieces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Call-Handling Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Getting Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Selecting a Personalized Ring . . . . . . . . . . . . . . . . . . . . . . 6
Selected Voice Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
and 6402D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Using the Display on the 6402D . . . . . . . . . . . . . . . . . . . . 12
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Desktop Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Wall Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Removing the Telephone Tray . . . . . . . . . . . . . . . . . . . 17
Installing the Telephone Number Card. . . . . . . . . . . . . 18
Tones and Their Meaning . . . . . . . . . . . . . . . . . . . . . . . . . 19
Line and Feature Button Lights . . . . . . . . . . . . . . . . . . . . 20
555-230-738
Comcode 108339011
Issue 3
April 1999

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  • Page 1: Table Of Contents

    How to Access a Voice Feature on the 6402 and 6402D ........6 Using the Display on the 6402D .
  • Page 2 Document No. 555-230-738 Issue 3, April 1999 HEARING AID COMPATIBILITY This telephone is Hearing Aid Compatible (HAC) and thus all units have “HAC” printed on them. YOUR RESPONSIBILITY FOR YOUR SYSTEM’S SECURITY You are responsible for the security of your system. Lucent Technologies does...
  • Page 3 INSTRUCTIONS The most careful attention has been devoted to quality standards in the manufacture of your new telephone. Safety is a major factor in the design of every set. But, safety is YOUR responsibility too. Please read carefully the helpful tips listed below and on the next page. These suggestions will enable you to take full advantage of your new voice terminal.

  • Page 4: Save These Instructions

    Avaya Inc. Any reference within the text to Lucent Technologies Inc. or Lucent should be interpreted as references to Avaya Inc. The exception is cross references to books published prior to April 1, 2001, which may retain their original Lucent titles.

  • Page 5: The 6402 And 6402D Telephone

    2-line, 16-character display. Familiarize yourself with the features on the 6402 and 6402D telephone, shown in Figure 1 below. Note: The 6402 and 6402D telephones are exactly the same except for the display which appears only on the 6402D.

  • Page 6: Headsets

    Headsets consist of a headpiece (1 in Figure 2 below) and modular base unit (2). The base unit plugs into the Handset jack (3). FIGURE 2 The Headset Attached to a 6402D Telephone Headpieces The following headpieces can be used with these telephones: ®...

  • Page 7: Call-Handling Features

    1. Press and then release the switchhook again. Note: If your telephone is connected to DEFINITY Release 7.1 or a later release and if there is only one call on hold at your telephone, you can transfer the call or initiate a conference call by pressing without first returning to the held call.
  • Page 8 Redial The Redial (or Last Number Dialed) feature automatically redials the last extension or outside number you dialed. To redial the last number that you dialed 1. Press Redial The redialed number can be an outside number (up to 24 digits), an extension, or a trunk or feature access code.

  • Page 9: Getting Messages

    Test The Test feature allows you to test the lights on your telephone and the display, if the telephone has one. To test the lights and display on the telephone 1. While on-hook, press and hold down The lights go on steadily, and, if your telephone has a display, all the display segments fill in.

  • Page 10: Selecting A Personalized Ring

    Selected Voice Features How to Access a Voice Feature on the 6402 and 6402D When you want to use one of the voice features on the 6402 or 6402D telephone, you can access the feature in one of two ways: •...
  • Page 11 FEATURES ADMINISTERED ON Dial FIGURE 3 The 6402 and 6402D Telephone Feature Directory • Features other than those assigned to your Feature Directory can be accessed by simply dialing a 1-, 2-, or 3-digit feature access code, without using . Your system manager can supply those access codes for Feature you.
  • Page 12 8. Hang up. 9. Record your personal list items on the Abbreviated Dialing list on the appropriate card in the tray under the base of the telephone. To place a call using an AD list button or code 1. Press...
  • Page 13 Your calls will now ring at your own telephone. Call Park The Call Park feature allows you to put a call on hold at your telephone for retrieval at any extension. To park a call at your extension (for retrieval at any extension) 1.
  • Page 14 Call Pickup The Call Pickup feature lets you answer a call at your telephone for another extension in your pickup group. Note: You can use this feature only if you and the called party have been assigned to the same pickup group by your system manager.
  • Page 15 OR, dial the Leave Word Calling access code. 2. Dial the extension. Message light goes on at the called telephone (if so equipped). To cancel a Leave Word Calling message Note: You cannot cancel a message left for an AUDIX subscriber.

  • Page 16: Using The Display On The 6402D

    3. Speak with the person you have called. 4. When you are finished, the person whom you called can retrieve the first call from hold, if he/she is using a 6402 or 6402D, by pressing and then releasing the switchhook.

  • Page 17: Installation

    15 minutes before the time and date appear on the screen. Installation The 6402 and 6402D can be either desk-mounted or wall-mounted. Use the following directions for installing either telephone. Figure 5 shows the back of the 6402 and 6402D telephones.

  • Page 18: Wall Installation

    — In order to release the handset retainer hook, press down on the hook and slide it toward the top of the telephone. (See b in Figure 6.) — Rotate the hook 180 degrees (as in c in Figure 6) and then slide it back into its slot so the bottom part now sticks out from the top.
  • Page 19 3. Place the telephone face down on a flat surface. 4. Remove the desktop stand which is attached to the base of the telephone by tabs (shown as 1 in Figure 7) on the top and back of the stand.
  • Page 20 FIGURE 8 P lacing the Telephone on the Wall Jack Mounting Studs 11. Snap the free end of the handset cord into the handset and place the handset in the cradle. Note: The handset hook you repositioned will hold the handset in place.

  • Page 21: Removing The Telephone Tray

    You may wish to remove the tray from the base of the telephone, especially if you are wall-mounting the telephone. See Figure 9 for further help. 1. Pull the tray from the base of the telephone as far as it will go. 2. Using your thumb, press down on the center of the tray.

  • Page 22: Installing The Telephone Number Card

    Use the telephone number card (labeled Tel No.) to write your telephone number or extension. To label and install the telephone number card on your 6402 or 6402D telephone 1. Print your phone number or extension on the Tel. no. card.

  • Page 23: Tones And Their Meaning

    A priority call from another extension, or from an Automatic Callback call you placed. A call redirected from your telephone to another because Send All Calls or Call Forwarding All Calls is active. Meaning A low-pitched tone repeated 60 times a minute;...

  • Page 24: Line And Feature Button Lights

    Feedback Tones Tones coverage dial intercept/ time-out recall dial reorder ringback Line and Feature Button Lights Line and Feature Button Lights Light Steady red light next to and next to Feature Spkr Blinking red light next to Hold (continued) Meaning One short burst of tone;...

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6402

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