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If you need help, service, technical assistance, or just want more information
about IBM products, you will find a wide variety of sources available from IBM
to assist you.
IBM Technical Support Home Page
The IBM Personal Systems Group support site provides a wide range of
technical support information and solutions. This support site is superior in its
ability to deliver comprehensive, up-to-date technical information for your
specific support needs. The categorization of technical information on the site
enables you to easily navigate directly to the support needed for your systems
and options. By profiling on the site, you are presented only the information
specific to your environment every time you visit the site. Profiling also gives
you access to Online Assistant, Discussion Forums, and Proactive e-mail.
Proactive e-mail allows you to receive the latest technical tips for your machine
through e-mail.
The IBM Personal Systems Group support site can be accessed at:
http://www.ibm.com/pc/support
Warranty Service
To obtain warranty service for the Machine, contact your reseller or IBM. You
may be required to present proof of purchase.
Warranty Upgrades
You may be able to upgrade your standard hardware warranty service or extend
the service beyond the warranty period.
To purchase warranty upgrades please contact your IBM reseller or marketing
representative.
Enhanced PC Support
Enhanced PC support may be purchased from the IBM EMEA PC Helpcentre.
This will entitle you to the following assistance:
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