Device Troubleshooting Charts - IBM 6643 User Manual

Code Description
178x Hard disk or IDE device failed
18xx A PCI adapter has requested an
unavailable resource
1962 No startup device found
2400 Display adapter failed; using
alternate
2462 Video configuration error
5962 IDE CD-ROM configuration error
8601 Pointing device error
8603 Pointing device has been removed

Device troubleshooting charts

You can use the troubleshooting charts in this section to find solutions to
problems that have definite symptoms.
Important
If you find it necessary to remove the computer cover, first read "Safety
notices" on page vii for important safety information and instructions.
Action
1. Go to "Running the IBM Enhanced
Diagnostics program" on page 67,
and follow the instructions for
running the diagnostic program for
the hard disk drive and IDE
devices.
2. If the problem persists, have the
computer serviced.
Go to "Starting and using the
Configuration/Setup Utility program"
on page 31 and follow the instructions
to reconfigure the PCI devices.
1. Go to "Starting and using the
Configuration/Setup Utility
program" on page 31 and follow
the instructions to verify that the
startup sequence is configured
properly.
2. If the problem persists, have the
computer serviced.
Have the computer serviced.
Have the computer serviced.
Have the computer serviced.
Have the computer serviced.
1. Make sure that the pointing device
is properly attached.
2. If the problem persists, have the
computer serviced.
Chapter 6. Troubleshooting
53