Advanced Line Card Troubleshooting - Cisco ASR 9001-S Hardware Installation Manual

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Chapter 4
Troubleshooting the Installation
PID: SFP-GE-S
NAME: "module mau 0/0/1/17", DESCR: "SFP"
PID: SFP-GE-S
NAME: "module mau 0/0/1/18", DESCR: "SFP"
PID: SFP-GE-S
NAME: "module mau 0/0/1/19", DESCR: "SFP"
PID: SFP-GE-S
NAME: "module mau 0/0/2/0", DESCR: "SFP"
PID: SFP-10G-SR
NAME: "module mau 0/0/2/1", DESCR: "SFP"
PID: SFP-10G-SR
NAME: "module mau 0/0/2/2", DESCR: "SFP"
PID: SFP-10G-SR
NAME: "module mau 0/0/2/3", DESCR: "SFP"
PID: SFP-10G-LR

Advanced Line Card Troubleshooting

This section briefly describes advanced troubleshooting commands that can be used if a line card fails.
This section assumes that you possess basic proficiency in the use of Cisco IOS XR software commands.
Note
By using the commands listed in this section, you should be able to determine the nature of the problems
you are having with your line card. The first step is to identify the cause of the line card failure or console
errors that you are seeing.
To discover which card may be at fault, it is essential to collect the output from these commands:
Along with these show commands, you should also gather the following information:
For examples of how to use these commands and the resulting output, see the Cisco ASR 9000 Series
Troubleshooting Guide.
OL-26701-02
, VID: V01 , SN: FNS15501AJX
, VID: V01 , SN: FNS155009TE
, VID: V01 , SN: FNS155009TR
, VID: V01 , SN: FNS15501AJQ
, VID: V03 , SN: SPC1503050L
, VID: V03 , SN: FNS15210Q2K
, VID: V03 , SN: SPC150305MD
, VID: V02 , SN: ECL150200Y9
show logging
show diag slot
show context location slot
Console Logs and Syslog Information—This information is crucial if multiple symptoms are
occurring. If the router is configured to send logs to a Syslog server, you may see some information
on what has occurred. For console logs, it is best to be directly connected to the router on the console
port with logging enabled.
Additional Data—The show tech-support command is a compilation of many different commands,
including show version, show running-config, show tech ethernet, show tech pfi, and show
stacks. This information is required when working on issues with the Cisco Technical Assistance
Center (Cisco TAC).
Cisco ASR 9001 and Cisco ASR 9001-S Routers Hardware Installation Guide
Troubleshooting the Line Card
4-17

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