Western Digital WDBWVL0080KBK Maintenance Manual

Western Digital WDBWVL0080KBK Maintenance Manual

Ultra-compact storage plus server
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WD Sentinel DS5100/DS6100
Ultra-compact Storage Plus Server
Administrator and Maintenance Guide

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Summary of Contents for Western Digital WDBWVL0080KBK

  • Page 1 WD Sentinel DS5100/DS6100 ™ Ultra-compact Storage Plus Server Administrator and Maintenance Guide...
  • Page 2: Wd® Service And Support

    WD® Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wd.com. If the answer is not available or if you prefer, please contact WD at the best telephone number shown below.
  • Page 3: Registering Your Wd Product

    Contacting WD Technical Support When contacting WD for support, have your WD product serial number, system hardware, and system software versions available. United States & Canada Europe United States 855.556.5117 Belgium 00 80021102110 Canada 855.556.5117 Cyprus 00 80021102110 Czech Republic 00 80021102110 Denmark 009 80021102110...
  • Page 4: Table Of Contents

    Table of Contents WD® Service and Support....... . ii WD Guardian Services ........ii Important User Information .
  • Page 5 Managing Server Settings ....... 38 Shutting Down and Rebooting the Server ....40 Managing Storage on the WD Sentinel Server .
  • Page 6 Appendix ........79 Hardware Replacement Procedures......79 Before You Begin.
  • Page 7: Important User Information

    IMPORTANT USER INFORMATION Important User Information Important Safety Instructions Handling Precautions Recording Your WD Product Information About This Guide Important Safety Instructions This device is designed and manufactured to assure personal safety. Improper use can result in electric shock or fire hazard. The safeguards incorporated into this unit will protect you if you observe the following procedures for installation, use, and servicing.
  • Page 8: Handling Precautions

    IMPORTANT USER INFORMATION Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation. The WD Sentinel server may be damaged by rough handling, shock, or vibration. Be aware of the following precautions when unpacking and installing your external storage product: ...
  • Page 9: Product Overview

    PRODUCT OVERVIEW Product Overview Getting to Know Your WD Sentinel DS5100/DS6100 Server Key Features System Requirements and Compatibility Information Technical Specifications Product Views Indicators LEDs Where to Find Help Getting to Know Your WD Sentinel DS5100/DS6100 Server Congratulations on your purchase of the WD Sentinel DS5100/DS6100 Ultra-compact Storage Plus Server.
  • Page 10 PRODUCT OVERVIEW Built-in Active Directory and Primary Domain Controller: Small businesses need to keep their data secure and must be able to restrict user access to it. The Active Directory and Primary Domain Controller in the WD Sentinel DS5100/DS6100 provide centralized management and security by authenticating and authorizing all users and computers on the network.
  • Page 11 PRODUCT OVERVIEW Virtualize WD Sentinel storage using iSCSI Target: WD Sentinel DS5100/DS6100 supports iSCSI. IT Pro’s and advanced users have the ability to partition their WD Sentinel for both NAS File based storage as well as IP-SAN with the iSCSI Target. This capability enables the administrator to create multiple iSCSI targets to meet the specific needs of their dynamic IT environments.
  • Page 12: Package Contents

    PRODUCT OVERVIEW Package Contents  Ultra-compact Storage Plus Server  1 RJ-45 Ethernet cable  1 -1.8 meter power adaptor with cord (WD Sentinel DS5100)  2 -1.8 meter poser adaptors with cords (WD Sentinel DS6100)  2 door lock keys ...
  • Page 13: System Requirements And Compatibility Information

    PRODUCT OVERVIEW For information on additional accessories, visit: www.shopwd.com www.wdstore.com www.wdstore.de Europe • Austria: www.wdstore.eu • United Kingdom: www.wdstore.fr • France: www.wdstore.it • Italy: www.wdstore.de • Germany: www.wdstore.es • Spain: www.wdstore.nl • Netherlands: www.shopwd.eu www.wdstore.eu • Rest of EU Countries: All others Contact WD Technical Support in your region.
  • Page 14: Technical Specifications

    PRODUCT OVERVIEW Technical Specifications Specification Description Interfaces • 2 High performance (10/100/1000) Gigabit Ethernet connections • 4 ports of powered USB 3.0 • 2 ports of powered USB 2.0 • 1 VGA Port Supported protocols CIFS/SMB, NFS, HTTP, HTTPS, WebDAV, AFP Internal hard drives 4 WD 3.5-inch SATA Best in Class hard drives with RAID-specific time-limited error recovery (TLER)
  • Page 15 PRODUCT OVERVIEW Specification Description LEDs 1 Power LED • Flashing blue indicates boot status • Flashings RED indicates a fault condition • Solid blue once booted, and there are no pending fault conditions, indicates a good operational state • Black indicates inactive state 2 Ethernet Port LEDs •...
  • Page 16: Product Views

    PRODUCT OVERVIEW Product Views Front View LCD Display Scroll buttons Power / Status LED Power button Status LEDs Drive Door Drive Door Lock WD SENTINEL DS5100/DS6100 ADMINISTRATOR AND MAINTENANCE GUIDE...
  • Page 17: Back View

    PRODUCT OVERVIEW Back View Recovery button External DC In USB 3.0 ports Power port USB 2.0 ports Gigabit VGA port Ethernet ports 1 & 2 Gigabit Ethernet ports (for future use) System ® Kensington Security Slot WD SENTINEL DS5100/DS6100 ADMINISTRATOR AND MAINTENANCE GUIDE...
  • Page 18: Indicators

    PRODUCT OVERVIEW Indicators Component Icon Description Ethernet ports Connect the device to a local network. DC In connector Connects the device to a DC power cord and the power outlet. Recovery button Button on the back of the server recovers the server (including the operating RECOVERY system) while using a USB drive in an event of an OS corruption.
  • Page 19: Where To Find Help

    PRODUCT OVERVIEW Where to Find Help This manual provides step-by-step instructions and other important information regarding your WD product. It is meant for the person serving as the administrator of the WD Sentinel DS5100/DS6100. You can download translated versions and updates to this manual from http://products.wd.com/updates.
  • Page 20: Connecting The Server And Getting Started

    CONNECTING THE SERVER AND GETTING STARTED Connecting the Server and Getting Started User Roles and Responsibilities How the WD Sentinel Fits into Your Office Connecting the WD Sentinel Server to Your Network Setting up your WD Sentinel Server (one time only) Connecting your Computers This chapter steps you though the process of connecting and setting up your WD Sentinel DS5100/DS6100 server and connecting it to computers in your network.
  • Page 21: How The Wd Sentinel Fits Into Your Office

    CONNECTING THE SERVER AND GETTING STARTED External Users Administrator Internal Users (e.g., Clients or Business (e.g., Business Owner) (e.g., Employees) Partners) Primary User Interface Primary Interface Primary Interface • Dashboard - Signs in using the • Launchpad - Signs in using the •...
  • Page 22: Connecting The Wd Sentinel Server To Your Network

    CONNECTING THE SERVER AND GETTING STARTED Connecting the WD Sentinel Server to Your Network Use the following steps to physically connect your WD Sentinel DS5100/DS6100 server to your network. Connect your monitor to the VGA port on the rear of your WD Sentinel server. Connect your USB keyboard and USB mouse to the USB ports on the back of your WD Sentinel server.
  • Page 23: Setting Up Your Wd Sentinel Server (One Time Only)

    Verify the localization settings, or select the correct values from the drop-down lists, then click Next. Read the Microsoft and Western Digital license agreements, then click I accept. The installation begins. Once the initial process is complete, you’ll see the Configure Windows Server Essentials screen display.
  • Page 24 CONNECTING THE SERVER AND GETTING STARTED Review the Configure Windows Server Essentials screen, then click Next. Review the date and time ensuring that it is correct, then click Next.  If you need to change the system date and time settings: Click Change system date and time settings.
  • Page 25 CONNECTING THE SERVER AND GETTING STARTED c. A suggested server name will be generated for you when you enter your company name. If you’d like to change this server name, enter a unique server name that is different than the default name “WDSENTINEL.” The name can be up to 15 characters long, can contain letters, numbers and dashes (-), can not start with a dash, must not contain spaces, and must not contain only numbers.
  • Page 26 CONNECTING THE SERVER AND GETTING STARTED Select your Update settings. This specifies how you’d like your device to install system updates. Click Configure. Important: This process can take an hour or more and may restart more than once. Do not interrupt the process. Do not power off or disconnect the WD Sentinel server. Review the information on the Configuration Completed screen, then click Close.
  • Page 27: Connecting Your Computers

    CONNECTING THE SERVER AND GETTING STARTED Connecting your Computers Once you’ve set up your WD Sentinel server, you can connect up to 50 Windows PCs or Mac computers to your device. Installing the Connector software joins the client computer to your WD Sentinel Server and installs Launchpad and Dashboard.
  • Page 28 CONNECTING THE SERVER AND GETTING STARTED Review the Windows Server Essentials Connector license terms, then click I have read and accept the license terms checkbox. Click Next. Installation begins. The progress bar identifies where you are in the installation process. The installation process may take 30 minutes or more to complete. Once the installation is completed, follow the steps outlined in the Windows Server Essentials Connector Configuration Wizard.
  • Page 29 CONNECTING THE SERVER AND GETTING STARTED Connecting a Mac Use the following procedure to connect your Mac computer to the WD Sentinel server. For steps on connecting a Windows PC using the Connector software, see “Connecting a Windows PC” on page 21. In the address field of an open browser window on the Mac you’d like to connect, enter http://<servername>.local/connect.
  • Page 30 CONNECTING THE SERVER AND GETTING STARTED Review the “Connect a Computer to the Server” wizard Introduction, then click Continue. Enter the name you gave your server in “Connecting the WD Sentinel Server to Your Network” on page 16, then click Continue. (Example: companyserver) The software checks to ensure that your Mac meets the required prerequisites.
  • Page 31: Managing The Wd Sentinel Server (Dashboard)

    MANAGING THE WD SENTINEL SERVER (DASHBOARD) Managing the WD Sentinel Server (Dashboard) Setting up WD Sentinel Server & Connecting Computers Accessing the Dashboard Adding a User Account Performing Dashboard Tasks Using the Home Page Managing User Accounts Managing Devices Managing Storage Monitoring Applications Monitoring System Health and Alerts Updating Software...
  • Page 32 MANAGING THE WD SENTINEL SERVER (DASHBOARD) On the Dashboard Sign in page, enter the Administrator account name and password (created during setup) and click the right arrow: The Dashboard Home page displays: Settings and Help Alerts icon Navigation bar Category pane Task pane Action pane WD SENTINEL DS5100/DS6100...
  • Page 33: Tips For Performing Dashboard Tasks

    MANAGING THE WD SENTINEL SERVER (DASHBOARD) Tips for Performing Dashboard Tasks When you initially open the Dashboard, a list of task displays on the Home page. Some of the tasks listed are necessary to finish setting up your WD Sentinel server properly. To help you prioritize these tasks, we’ve provided list of tasks and the order that we suggest you perform these tasks.
  • Page 34 MANAGING THE WD SENTINEL SERVER (DASHBOARD) Enter the following information: a. First Name, Last Name: Enter the user’s first and last name. b. User account name: Enter a user account name. This is used to log into the Launchpad. c. Password, Confirm Password: Enter your password for the assigned user, then enter the same password to confirm the password.
  • Page 35: Performing Dashboard Tasks

    MANAGING THE WD SENTINEL SERVER (DASHBOARD) Click Create Account. Click Close. Provide the user with their new user name and password. Performing Dashboard Tasks The Administrator uses the Dashboard to perform management and maintenance tasks you use to control how your server behaves on your network, who can access it, what information can be stored and retrieved, how it is organized, protected, and made available remotely.
  • Page 36 MANAGING THE WD SENTINEL SERVER (DASHBOARD)  The Category pane, on the left side of the page, provides quick access to information and configuration tools that help you set up and customize the server. Click a category to display tasks and resources that are associated with that category.
  • Page 37: Managing User Accounts

    MANAGING THE WD SENTINEL SERVER (DASHBOARD) Home Page Action Pane The Action pane displays a brief description of the selected task. You are also presented with the opportunity to open configuration wizards to act on the selected task or, in some cases, skip a task.
  • Page 38: Managing Storage

    MANAGING THE WD SENTINEL SERVER (DASHBOARD) Microsoft Online Help For detailed instructions on performing any of these tasks, consult Managing Storage The Storage section contains two tabs:  The Server Folders tab allows you to view and manage the properties of the server folders.
  • Page 39: Monitoring Applications

    MANAGING THE WD SENTINEL SERVER (DASHBOARD) Monitoring Applications The Applications section of the Windows Server 2012 Essentials Dashboard includes tasks that help you view and manage the Add-ins that are installed on the server and to discover ® new add-ins Microsoft Pinpoint For detailed instructions on monitoring add-ins and using Microsoft Pinpoint, consult Microsoft Online Help Monitoring System Health and Alerts...
  • Page 40 MANAGING THE WD SENTINEL SERVER (DASHBOARD) To open the Health tab, click the Monitor icon on the navigation bar: Settings Description Network Health Displays the status (Connected or Not connected) of the server's Ethernet 1 & 2 network connection(s). If you use both Ethernet ports and one fails, the other takes over, allowing the WD Sentinel server to remains operational over the network.
  • Page 41 MANAGING THE WD SENTINEL SERVER (DASHBOARD) Settings Description Audible Alerts The status of the warning and critical alerts for WD Sentinel server. The audible alerts may be: • • : Click to set Audible Alerts (See “Set audible Action Configure alerts”...
  • Page 42 MANAGING THE WD SENTINEL SERVER (DASHBOARD) To access WD Customer Support automatically: Click Request Support in the Tasks pane. The Request Support window displays. After reading the information on the screen, click the “I agree and would like to proceed.” check box, then click Proceed. The WD Support Ask a Question page displays.
  • Page 43: Updating Software

    MANAGING THE WD SENTINEL SERVER (DASHBOARD) Click Save. Your audible alarm has been set. When an alert of the type you selected occurs, an audible sound will emit from your WD Sentinel server. Updating Software Periodically, WD issues software updates for your WD Sentinel server. The Software Update tab within the Monitor module allows you to update WD Sentinel device software automatically or manually.
  • Page 44: Managing Server Settings

    MANAGING THE WD SENTINEL SERVER (DASHBOARD) Automatic Updates of WD Software Enabling Automatic Updates on your WD Sentinel server causes the server to check for available software updates from WD on a scheduled basis and apply the updates automatically. To set a schedule for automatic updates: In the Automatic Updates section, click Enable.
  • Page 45 MANAGING THE WD SENTINEL SERVER (DASHBOARD) Following is a summary of the purpose of each of the Server Settings pages. General  Shutdown or restart the server—This is the safest method to shut down or restart the server. It insures that the RAID system shuts down cleanly. See “Shutting Down and Rebooting the Server”...
  • Page 46: Shutting Down And Rebooting The Server

    MANAGING THE WD SENTINEL SERVER (DASHBOARD) Shutting Down and Rebooting the Server The WD Sentinel server is intended to be on at all times, providing shared data and backup services. A best practice is to avoid turning the unit off. However, if it does become necessary (for example, moving the server to a different location), follow the procedures below to shut down or reboot the server It is very important that the WD Sentinel server be shut down or restarted in a clean and...
  • Page 47: Managing Storage On The Wd Sentinel Server

    MANAGING STORAGE ON THE WD SENTINEL SERVER Managing Storage on the WD Sentinel Server WD Sentinel Server RAID Storage Storage Spaces Setting Up Your Drives Using USB Storage Moving a Server Folder WD Sentinel Server RAID Storage RAID is the acronym for Redundant Array of Independent Disks. The WD Sentinel server provides automatic RAID service to assure the integrity of the storage system.
  • Page 48: Storage Spaces

    MANAGING STORAGE ON THE WD SENTINEL SERVER Storage Spaces Storage Spaces is a Windows storage virtualization technology which succeeds Logical Disk Manager and allows for the organization of physical disks into logical volumes similar to Logical Volume Manager (Linux), RAID1 or RAID5, but at a higher abstraction level. A storage space behaves like a physical disk to the user, with thin provisioning of available disk space.
  • Page 49 MANAGING STORAGE ON THE WD SENTINEL SERVER Select your storage method. Options are:  Storage Spaces: A Windows Server 2012 technology that allows you to virtualize storage by grouping industry-standard disks into storage pools. Virtual disks called storage spaces are then created from the available capacity in the storage pools. ...
  • Page 50 MANAGING STORAGE ON THE WD SENTINEL SERVER Enter the size, resiliency type, and size of your new storage space. then click Create Storage Space. Your storage space is created. Setting Up RAID Storage On the WD RAID Storage Utility screen, in the Storage area, select Adapter 0. Hover your mouse over the Operations tab, then select Create RAID.
  • Page 51 MANAGING STORAGE ON THE WD SENTINEL SERVER On the Create Options pull-down menu, select a RAID option.  It is a best practice to select RAID 5 for your WD Sentinel server storage. Click Submit. Click OK. Your RAID storage is created. Now, lets mount your new disk. Right-click the lower-left corner of your desktop, then select Disk Management.
  • Page 52 MANAGING STORAGE ON THE WD SENTINEL SERVER On the Initialize Disk screen, click OK. On the Disk Management screen, right-click your initialized disk (Disk 1). then select New Simple Volume. Follow the steps outlined in the New Simple Volume Wizard. Once the volume is created, click the to close the DIsk Management screen.
  • Page 53: Using Usb Storage

    MANAGING STORAGE ON THE WD SENTINEL SERVER Using USB Storage The WD Sentinel server has two USB 2.0 port and four USB 3.0 ports on the back panel of the unit. The USB 3.0 ports can connect to external USB 2.0 or USB 3.0 storage devices or to a UPS device for power outage conditions.
  • Page 54: Moving A Server Folder

    MANAGING STORAGE ON THE WD SENTINEL SERVER Click Browse and select a folder on the USB drive. Note that a shared folder cannot be created at the root of the USB drive. Click OK and follow the instructions on the screen. To stop sharing data on a USB drive: On the Dashboard, click the Servers Folders and Hard Drives icon.
  • Page 55 MANAGING STORAGE ON THE WD SENTINEL SERVER A server folder cannot be moved to the following locations and will result in an error if any one of these locations is selected for a move:  a hard drive that is not formatted with the NTFS or ReFS file system. ...
  • Page 56: Using The Wd Sentinel Server's Features

    USING THE WD SENTINEL SERVER’S FEATURES Using the WD Sentinel Server’s Features Using the Launchpad (Internal Users) Accessing Shared Folders Over Your Network Accessing Computers and Shared Folders Remotely Backing up (Windows PC) Backing up with Time Machine (Mac) Recovering/Restoring (Windows PC) Recovering/Restoring (Mac) Backing up your WD Sentinel Server Recovering a WD Sentinel Server Image or Resetting the Boot Drives to Factory Defaults...
  • Page 57 USING THE WD SENTINEL SERVER’S FEATURES If your operating systems Do one of the following... is... Windows 7 From Start Menu • Click >All Programs >Windows Server 2012 Essentials>Windows Server Launchpad From Desktop: • Double-click the Launchpad icon From System Tray •...
  • Page 58 USING THE WD SENTINEL SERVER’S FEATURES To access the Launchpad (Mac): Do one of the following:  Double-click the Launchpad icon on your Mac Toolbar.  Select Finder>Applications>Windows Server Launchpad Once you’ve accessed the LaunchPad Sign In screen, use the following steps to sign in and use the Launchpad.
  • Page 59 USING THE WD SENTINEL SERVER’S FEATURES Selecting Launchpad Options (Windows PC or Mac Computer) To select Launchpad options: IF you want to... THEN... AND... Back up your Windows Click Continue to “Backing up (Windows Backup PC to the WD Sentinel PC)”...
  • Page 60 USING THE WD SENTINEL SERVER’S FEATURES Clear the Automatically run the Connector when I sign in to Windows check box, and click OK. To disable the Launchpad after signing in (Mac): Sign in to the Launchpad. Click the menu arrow at the top right and select Settings from the drop-down menu. Clear the Automatically run Windows Server Launchpad when I log in check box, and click the Close button You can also change the type of alerts that display on the Launchpad selecting whether to allow...
  • Page 61 USING THE WD SENTINEL SERVER’S FEATURES To uninstall the Launchpad (Connector Software) on a Windows PC: Note: When you uninstall Launchpad, you also uninstall Dashboard. They can not be uninstalled separately. If your operating systems Then... is... Windows 8 • On your keyboard, click the Windows button •...
  • Page 62: Accessing Shared Folders Over Your Network

    USING THE WD SENTINEL SERVER’S FEATURES Accessing Shared Folders Over Your Network Launchpad (Windows) On the Launchpad, click Shared Folders. A set of folders similar to the one below displays: Double-click a folder to open it, then click the file you want to access. Your access (as a general user) depends on the permissions assigned to you by the Administrator.
  • Page 63: Accessing Computers And Shared Folders Remotely

    USING THE WD SENTINEL SERVER’S FEATURES Accessing Computers and Shared Folders Remotely This section assumes that the Administrator has completed the setup and configuration for Remote Web Access through the Dashboard. You can access files stored on the WD Sentinel DS5100/DS6100 anywhere, as long as you have access to the Internet.
  • Page 64: Backing Up (Windows Pc)

    USING THE WD SENTINEL SERVER’S FEATURES Remote Web Access Home Page The Remote window includes the following sections: Note: You can also use the navigation links at the top of the window to view these sections. Devices Note: Connecting to computers or the WD Sentinel server using Remote Web Access requires the Internet Explorer browser.
  • Page 65 USING THE WD SENTINEL SERVER’S FEATURES Scheduling Automatic Backups (Dashboard only) To set a schedule for future backups: Access the Dashboard. Click the Devices icon on the navigation bar to display a list of computers and servers on your network: Click Customize Backup for the computer in the Device Tasks panel.
  • Page 66 USING THE WD SENTINEL SERVER’S FEATURES Select Back up all of my files and folders (Recommended). Review the backup information to ensure that it is correct, then click Save changes. The selected computer is now setup for automatic backup. Click Close. WD SENTINEL DS5100/DS6100 ADMINISTRATOR AND MAINTENANCE GUIDE...
  • Page 67 USING THE WD SENTINEL SERVER’S FEATURES Initiating Backups By default, backups are performed at night for up to 50 client computers in a sequential order. If the client computer is asleep or hibernating at that time, the backup software can be enabled to wake up the client computer, back it up, and put it back to sleep.
  • Page 68: Backing Up With Time Machine (Mac)

    USING THE WD SENTINEL SERVER’S FEATURES Click OK to apply the change, close the page, and return to the Launchpad while the backup continues. The message that the backup was successful displays on the page and on the Dashboard. For more information about the backup process, see Microsoft Online Help.
  • Page 69 USING THE WD SENTINEL SERVER’S FEATURES Scheduling Automatic Backups (Time Machine) To set up and schedule Time Machine to back up files to your WD Sentinel server: Use one of the following methods to open Time Machine.  Click the Time Machine icon in the Dock: ®...
  • Page 70 USING THE WD SENTINEL SERVER’S FEATURES 6. Enter the user name and password of an account that has administrator permissions on this client computer, then click OK. Select Registered User. Enter your assigned WD Sentinel User Name and Password in the Name and Password fields: Click Connect.
  • Page 71: Recovering/Restoring (Windows Pc)

    USING THE WD SENTINEL SERVER’S FEATURES To see information such as available capacity and the date and time of the oldest, latest, and next backup, select Open Time Machine Preferences on the Time Machine drop-down menu: Recovering/Restoring (Windows PC) The WD Sentinel server provides two options for recovering lost or corrupted data: ...
  • Page 72 USING THE WD SENTINEL SERVER’S FEATURES Click Next. Select the information you’d like to restore from the list provided, then click Next. Select a location for your restored backup. You can accept the location provided in the field, or click Browse and select another location. Once you’ve selected a different location, click OK to close the Browse window.
  • Page 73: Recovering/Restoring (Mac)

    USING THE WD SENTINEL SERVER’S FEATURES Click Next. The restored backup is copied to the selected location. Once done, the successfully restored screen appears. Do one of the following:.  Click Open the Restore location to view your restored information. ...
  • Page 74: Backing Up Your Wd Sentinel Server

    USING THE WD SENTINEL SERVER’S FEATURES Backing up your WD Sentinel Server Backing up your WD Sentinel server allows you to protect your operating system, system state, volumes, files, and application data. For information on how to back up your WD Sentinel server, see Microsoft Online Help/Manage Backup and Restore/Manage Server Backup.
  • Page 75: Best Practices

    BEST PRACTICES Best Practices Setting up the WD Sentinel Server Setting up Client Computers Using the WD Sentinel Server Efficiently Replacing Drives Sharing Files with External Users Shutting Down The following practices help you use the WD Sentinel server and protect your data efficiently and safely.
  • Page 76: Replacing Drives

    BEST PRACTICES Replacing Drives  The online removal of a drive forces a rebuild when the drive is replaced. Until the rebuild is complete, the RAID system is degraded and unrecoverable failure will occur should another drive be removed. Only remove one drive at a time between rebuilds.
  • Page 77: Troubleshooting

    TROUBLESHOOTING Troubleshooting First Steps Checklist Specific Problems and Corrective Actions For any issue, first ensure that you are using the latest firmware for the WD Sentinel server. See “Updating Software” on page 37 for instructions. First Steps Checklist  Is the power supply plugged in to the wall outlet and the drive? ...
  • Page 78 TROUBLESHOOTING From the Drive drop-down list, choose the letter that you want the WD Sentinel server to have in Computer Click Browse to find the folder that you want to map, or type the path to the server using the format \\ServerName\FolderName. For example, if the share is called Documents, and your server is called MyServer, you would enter \\MyServer\Documents.
  • Page 79 TROUBLESHOOTING LCD Messages The LCD displays various messages for you to review. Provided below is a list of messages, a description of the message and possible responses for that message. Description Troubleshooting <Host Name> Displays the name of your WD Sentinel server.
  • Page 80 TROUBLESHOOTING Description Troubleshooting Boot Drive The operating system (OS) boot Check the airflow around your <Drive Name> drive has exceeded the normal device and the system fan Over Temp operating temperature. operation. Boot Volume One of the operating system (OS) Replace the identified boot drive.
  • Page 81 TROUBLESHOOTING Description Troubleshooting Imminent S.M.A.R.T early detection found a Replace the defective drive as soon Failure Boot premature drive failure condition on as possible to stop RAID from Drive <Drive one of the boot drives. going into a degraded state. Name>...
  • Page 82: Regulatory And Warranty Information

    REGULATORY AND WARRANTY INFORMATION Regulatory and Warranty Information Regulatory Compliance Limited Warranty GNU General Public License (“GPL”) Regulatory Compliance FCC Class B Information Operation of this device is subject to the following conditions:  This device may not cause harmful interference. ...
  • Page 83: Limited Warranty

    REGULATORY AND WARRANTY INFORMATION Safety Compliance Approved for US and Canada. CAN/CSA-C22.2 No. 60950-1: Safety of Information Technology Equipment. Approuvé pour les Etats-Unis et le Canada. CAN/CSA-C22.2 No. 60950-1: Sûreté d'équipement de technologie de l'information. This product is intended to be supplied by a listed limited power source, double insulated, or direct plug-in power unit marked “Class 1.”...
  • Page 84: Gnu General Public License ("Gpl")

    Modification of or tampering with the Software, including but not limited to any Open Source Software, is solely at your own risk. Western Digital is not responsible for any such modification or tampering. Western Digital will not support any product in which you have or have attempted to modify the Software supplied by Western Digital.
  • Page 85: Appendix

    APPENDIX Appendix Hardware Replacement Procedures WD RAID Storage Utility WD Sentinel DS5100/DS6100 Administrator Reference Sheet Hardware Replacement Procedures Before You Begin Replacing a Hard Drive Removing the Unit Cover Replacing the SODIMM Memory Module Adding a Boot Drive This chapter provides the steps necessary to replace the following components designed for replacement for the WD Sentinel DS5100/DS6100.
  • Page 86: Replacing A Hard Drive

    APPENDIX Replacing a Hard Drive It is simple to replace a drive in your WD Sentinel server. First, make sure to go to the WD Store to purchase a compatible replacement drive. For a complete list of approved drive models, search for Answer ID 9443 in the WD Knowledge Base at http://support.wd.com. The drives in the WD Sentinel server are “hot swappable.”...
  • Page 87 APPENDIX Slide the approved replacement drive into the drive bay, making sure that it is properly seated and is facing the correct direction. Figure 3. Replace hard drive Using some force, snap the drive handle shut. Close and lock the door on the front of the server, making sure it snaps shut. The LED remains blank until the rebuild is complete.
  • Page 88: Replacing A Server Fan

    APPENDIX Replacing a Server Fan When a fan requires replacement, you will receive an e-mail Alert indicating that there is a problem with one of your WD Sentinel server fans. The fans in the WD Sentinel server are “cold swappable.” This means that the WD Sentinel server must be shut down prior to your fan replacement.
  • Page 89 APPENDIX Carefully lower the fan plate toward you then lift the fan plate out of the unit (Figure 5). Figure 5. Remove fan WARNING! Before removing the fan plate completely from the unit, detach the fan interface connector from the back plane PCBA. Gently place the replacement fan into the unit, ensuring that the orientation of the fan is correct and that the fan interface connector is connected.
  • Page 90: Removing The Unit Cover

    APPENDIX Removing the Unit Cover Use the following steps remove the cover on the WD Sentinel DS5100/DS6100 device. These steps are necessary to replace certain internal parts. Important: To avoid electrostatic discharge (ESD) problems, ground yourself by touching metal before handling the device. To shut down your WD Sentinel server, follow the steps outline in “Shutting Down and Rebooting the Server”...
  • Page 91: Replacing The Sodimm Memory Module

    APPENDIX Replacing the SODIMM Memory Module The SODIMM memory module in the WD Sentinel server is “cold swappable.” This means that the WD Sentinel server must be shut down prior to your module replacement. To shut down your WD Sentinel server, follow the steps outline in “Shutting Down and Rebooting the Server”...
  • Page 92 APPENDIX Remove and replace or add additional 2PL-SODIMM module(s). Figure 8. Replace 4PL-SODIMM module Once the 2PL-SODIMM module has been added or updated, replace the PCBA back on the WD Sentinel device, ensuring that the cables are again attached to the assembly.
  • Page 93: Adding A Boot Drive

    APPENDIX Adding a Boot Drive The WD Sentinel server comes with either one (DS5100) or two (DS6100) 2.5-inch boot drive pre-loaded with Windows Server 2012 R2 Essentials and specialized hardware services and drivers. The pre-loaded boot drive(s) provides the ability to keep the OS running from the boot drive while redeploying or changing applications and folders running on the large capacity data drives.
  • Page 94 APPENDIX Replace the unit cover and replace and tighten the five (5) exterior screws. Note: Do not over-tighten the exterior screws. Connect all external connections. Restart the server. WD SENTINEL DS5100/DS6100 ADMINISTRATOR AND MAINTENANCE GUIDE...
  • Page 95: Wd Raid Storage Utility

    APPENDIX WD RAID Storage Utility The WD RAID Storage Utility allows you to configure and maintain the RAID storage on your WD Sentinel server. Accessing the WD RAID Storage Utility There are two main ways to access the WD RAID Storage Utility: ...
  • Page 96 APPENDIX Storage Management Pane The Storage Management pane uses a tree view to list and show physical and virtual devices attached to the WD Sentinel server, including:  Adapter  Virtual Disks  Physical Devices Properties Pane The Properties pan lists the properties of the device selected in the Storage Management pane.
  • Page 97 APPENDIX Hover over the Operation tab and select Initialization from the menu. Ensure that Background Initialization is selected, then click Start. Background Initialization begins. To Pause Initialization:  On the WD Raid Storage Utility Home screen, in the Storage Management pane, select the Virtual Disk ...
  • Page 98 APPENDIX Migration Use the following steps to migrate a virtual drive into a RAID configuration. On the WD Raid Storage Utility Home screen, in the Storage Management pane, select the Virtual Disk where the drive(s) you’d like to migrate reside. Hover over the Operation tab and select Migrate from the menu.
  • Page 99 APPENDIX Select the virtual drive(s) you’d like to migrate, then click Submit. Migration begins. Consistency Check Use the following steps to perform a consistency check on your server disks. On the WD Raid Storage Utility Home screen, in the Storage Management pane, select the Virtual Disk you’d like to perform.
  • Page 100 APPENDIX Select Consistency Check from the pull-down menu, then click Start. The consistency check begins. Deleting Virtual Drive Use the following steps to delete your virtual drives. WARNING! Ensure that you have not selected your boot drive (Drive 0) when deleting virtual drives.
  • Page 101 APPENDIX Hover over the Operation tab and select Delete from the menu. Read the Warning, then click OK. Read the message, then click OK. Your virtual drive(s) are deleted. Read the message concerning partition information, then click OK. Your virtual drive(s) are deleted.
  • Page 102: Wd Sentinel Ds5100/Ds6100 Administrator Reference Sheet

    APPENDIX WD Sentinel DS5100/DS6100 Administrator Reference Sheet Provided below is a reference sheet that allows you to keep all of the useful information associated with your WD Sentinel DS5100/DS6100 server in one location. Enter the information identified below and keep this checklist in a safe location for future reference. WD Sentinel DS5100/DS6100 Server Name:__________________________________ WD Sentinel DS5100/DS6100 IP Address: ...
  • Page 103: Index

    INDEX Index connecting 25 Remote Web Access 57 computers and backups managing 31 accessing Dashboard 25 Computers and Backups icon 59 accessing Launchpad connecting Mac 52 Mac 22 Windows PC 50 Windows PC 21 accessing shared folders connecting Windows PC to shared folders via network 56 without Launchpad 71 via Remote Web Access 57...
  • Page 104 INDEX replacing 80 Microsoft software Health tab 33 updating 38 help Migration 92 where to find 12 Monitor icon 33 Home page 29 monitoring add-ins 33 tabs 30 monitoring system health 33 tasks panel 30 Moving a server folder 48 ICES/NMB-003 compliance 76 network connection health 34 icon...
  • Page 105 INDEX RoHS 77 tasks Health 34 technical specifications 8 safe shutdown 40 Technical Support contacts list iii safety compliance 76 temperature 34 safety instructions 1 Time Machine scheduling Automatic Backups backing up 62 Dashboard 59 Trash icon 55 PC 59 troubleshooting Time Machine 63 cannot access Windows PCs via Re-...
  • Page 106 INDEX method) 16 front view 10 how it fits in your office 15 package contents 6 rebooting 40 setting up 17 shutting down 40 using locally and remotely 15 WD Service 77 WD software automatic updates 38 manual updates 37 updating 37 Windows PC backing up 58...
  • Page 107 Western Digital, WD, and the WD logo are registered trademarks of Western Digital Technologies, Inc. in the U.S. and other countries; WD Sentinel and WD Guardian are trademarks of Western Digital Technologies, Inc in the U.S.

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