Western Digital WDBLVH0160KBK User Manual
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Western Digital WDBLVH0160KBK User Manual

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WD Sentinel RX4100
Small Business Storage Server
Administrator and Maintenance Guide

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Summary of Contents for Western Digital WDBLVH0160KBK

  • Page 1 ™ WD Sentinel RX4100 Small Business Storage Server Administrator and Maintenance Guide...

  • Page 2: Wd® Service And Support

    WD® Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wd.com. If the answer is not available or if you prefer, please contact WD at the best telephone number shown below.

  • Page 3: Registering Your Wd Product

    Contacting WD Technical Support When contacting WD for support, have your WD product serial number, system hardware, and system software versions available. United States & Canada Europe United States 855.556.5117 Belgium 00 80021102110 Canada 855.556.5117 Cyprus 00 80021102110 Czech Republic 00 80021102110 Denmark 009 80021102110...

  • Page 4: Table Of Contents

    Table of Contents ® Service and Support ....... . ii WD Guardian Services .
  • Page 5 Monitoring System Health and Alerts ..... . 35 Updating Software ........39 Managing Server Settings .
  • Page 6 Limited Warranty ........92 GNU General Public License (“GPL”) .

  • Page 7: Important User Information

    IMPORTANT USER INFORMATION Important User Information Important Safety Instructions Handling Precautions Recording Your WD Product Information About This Guide Important Safety Instructions This device is designed and manufactured to assure personal safety. Improper use can result in electric shock or fire hazard. The safeguards incorporated into this unit will protect you if you observe the following procedures for installation, use, and servicing.

  • Page 8: Handling Precautions

    IMPORTANT USER INFORMATION If the product exhibits a distinct change in performance, contact WD Customer Sup- port at http://support.wd.com WARNING! The WD Sentinel™ Server uses a lithium battery, type CR2032. There is danger of an explosion if the battery is incorrectly replaced. Replace only with the same or equivalent battery type recommended by the manufacturer.

  • Page 9: Product Overview

    PRODUCT OVERVIEW Product Overview Getting to Know Your WD Sentinel RX4100 Server Key Features System Requirements and Compatibility Information Technical Specifications Product Views Indicators Where to Find Help Getting to Know Your WD Sentinel RX4100 Server Congratulations on your purchase of the WD Sentinel RX4100 Small Business Storage Server.
  • Page 10 PRODUCT OVERVIEW  Optional dual power supply: WD Sentinel RX4100 offers the small business owner the option of adding a redundant external power supply that will take over should a power surge or other failure damage the internal power supply. With the optional external power supply you have the added peace of mind knowing that your system will remain operational and available.
  • Page 11 Why WD?: Western Digital has been making hard drives for over 40 years. We know how to build drives to store and protect your data because we understand that your company’s data is paramount to your business success.

  • Page 12: Package Contents

    PRODUCT OVERVIEW Package Contents  Small Business Storage Server  1 RJ-45 Ethernet cable  1.8 meter power cord  Basic Installation Guide WD Sentinel RX4100 1.8 meter power cord Ethernet cable Basic Install Guide For information on additional accessories, visit: www.shopwd.com www.wdstore.com www.wdstore.de...

  • Page 13: System Requirements And Compatibility Information

    PRODUCT OVERVIEW System Requirements and Compatibility Information Requirement Description Client Operating System Windows 8 Compatibility • Basic (x86 and x64) • Pro (x86 and x64) • Enterprise (x86 and x64) Windows 7 • Home Basic (x86 and x64) • Home Premium (x86 and x64) •...

  • Page 14: Technical Specifications

    PRODUCT OVERVIEW Technical Specifications Specification Description Interfaces • High performance (10/100/1000) Gigabit Ethernet connection • 2 ports of powered USB 3.0 • 1 port of powered USB 2.0 I/O ports • 2 Ethernet (RJ-45 Ports) • 2 USB 3.0 Ports •...

  • Page 15: Product Views

    PRODUCT OVERVIEW Specification Description LEDs 1 Drive Activity LED • Flashing blue indicates data transfer to/from any drive • Black indicates no drive activity 1 Drive Warning LED • Solid RED indicates fault on any drive. • Black indicates no drive warnings 1 Drive Status LED •...

  • Page 16: Indicators

    PRODUCT OVERVIEW Front View (Without Bezel) Power Button Status LEDs USB 2.0 port Drive Trays Back View Internal Power Gigabit Ethernet VGA port External DC In Supply port ports 1 & 2 Power port Recovery button USB 3.0 ports 1 & 2 Indicators Component Icon...
  • Page 17 PRODUCT OVERVIEW LEDs The LEDs on the WD Sentinel identify the status of the unit. Color State Description Power LED Black WD Sentinel server is currently inactive. Blue Flashing WD Sentinel server is currently booting the software. Blue Solid WD Sentinel server has successfully booted the software and is operational.

  • Page 18: Where To Find Help

    PRODUCT OVERVIEW Where to Find Help This manual provides step-by-step instructions and other important information regarding your WD product. It is meant for the person serving as the administrator of the WD Sentinel RX4100. You can download translated versions and updates to this manual from http://products.wd.com/updates.

  • Page 19: Connecting The Server And Getting Started

    CONNECTING THE SERVER AND GETTING STARTED Connecting the Server and Getting Started User Roles and Responsibilities How the WD Sentinel RX4100 Fits into Your Office Connecting the WD Sentinel RX4100 Server to Your Network (Preferred Method) Connecting the WD Sentinel RX4100 Server from a Client Computer (Optional Method) Setting up your WD Sentinel Server (one time only) Connecting your Computers Rebooting the WD Sentinel Server...
  • Page 20 CONNECTING THE SERVER AND GETTING STARTED External Users Administrator Internal Users (e.g., Clients or Business (e.g., Business Owner) (e.g., Employees) Partners) Primary User Interface Primary Interface Primary Interface • Dashboard - Signs in using the • Launchpad - Signs in using the •...

  • Page 21: How The Wd Sentinel Rx4100 Fits Into Your Office

    CONNECTING THE SERVER AND GETTING STARTED How the WD Sentinel RX4100 Fits into Your Office Connecting the WD Sentinel RX4100 Server to Your Network (Preferred Method) Use the following steps to physically connect your WD Sentinel RX4100 to your network. 1.

  • Page 22: Connecting The Wd Sentinel Rx4100 Server From A Client Computer (Optional Method)

    CONNECTING THE SERVER AND GETTING STARTED Connecting the WD Sentinel RX4100 Server from a Client Computer (Optional Method) As an alternative, you can set up your WD Sentinel RX4100 using a client computer without connecting a monitor, keyboard, and mouse to your server. Use the following steps to connect your WD Sentinel RX4100 to your network from a client computer.

  • Page 23: Setting Up Your Wd Sentinel Server (One Time Only)

    CONNECTING THE SERVER AND GETTING STARTED Setting up your WD Sentinel Server (one time only) Your WD Sentinel RX4100 server is now ready to be configured. This section describes how to use the one time setup wizard to configure your server for first use. 1.
  • Page 24 CONNECTING THE SERVER AND GETTING STARTED 4. Read the Microsoft and Western Digital license agreements, select both checkboxes to accept the license terms, then click Next. 5. Personalize your WD Sentinel server: a. The WD Sentinel server has a default name of WDSENTINEL. Enter a unique name for your WD Sentinel server, for example, Company-Name (must contain 1-12 characters;...
  • Page 25 CONNECTING THE SERVER AND GETTING STARTED 6. Click Next and specify how the server software updates should occur. Make a selection: Note: If you choose the first or second option on this screen, the subsequent installation process may take longer, depending on Windows updates that may be available at this time.

  • Page 26: Connecting Your Computers

    CONNECTING THE SERVER AND GETTING STARTED Connecting your Computers Once you’ve set up your WD Sentinel server, you can connect up to 25 Windows PCs or Mac computers to your WD Sentinel server. Installing the Connector software joins the client computer to your WD Sentinel Server and installs Launchpad and Dashboard.
  • Page 27 CONNECTING THE SERVER AND GETTING STARTED 4. Review the overview of the Connect Computer to the Server wizard, then click Next. 5. Read the information about events that may occur during the installation, then click Next. 6. Installation begins. The progress bar identifies where you are in the installation process. The installation process may take 30 minutes or more to complete.
  • Page 28 CONNECTING THE SERVER AND GETTING STARTED 8. Enter a unique description for your computer so the server will be able to distinguish yours from others on the network, then click Next. 9. Review and select a wake-up option, then click Next. 10.
  • Page 29 CONNECTING THE SERVER AND GETTING STARTED 11. The installation completes. Select the checkbox for opening the Dashboard to configure and monitor the WD Sentinel server. Click Finish: Note: It is a best practice to select the Open Dashboard to administer your server option and launch the Dashboard after finishing the Connector software installation.
  • Page 30 CONNECTING THE SERVER AND GETTING STARTED 4. Select MacConnector.dmg. The MacConnector window opens. 5. Double-click MacConnector. 6. Review the warning screen, then click Open. 7. Enter the user name and password of an account that has administrator permissions on this client computer, then click OK. 8.
  • Page 31 CONNECTING THE SERVER AND GETTING STARTED 9. Enter the name you gave your server in “Connecting the WD Sentinel RX4100 Server from a Client Computer (Optional Method)” on page 16, then click Continue. (Example: myserver) The software checks to ensure that your Mac meets the required prerequisites. 10.

  • Page 32: Rebooting The Wd Sentinel Server

    CONNECTING THE SERVER AND GETTING STARTED 12. Enter a unique description for your computer so the server will be able to distinguish yours from others on the network, then click Continue. 13. The installation completes. If not selected, select the checkbox for opening the Windows Server Launchpad at startup, then click Close Note: It is a best practice to select the Open Dashboard to administer your server option...
  • Page 33 CONNECTING THE SERVER AND GETTING STARTED 2. On the bottom left of the General screen, click the shutdown arrow and select Restart: WD SENTINEL RX4100 ADMINISTRATOR AND MAINTENANCE GUIDE...

  • Page 34: Managing The Wd Sentinel Server (Dashboard)

    MANAGING THE WD SENTINEL SERVER (DASHBOARD) Managing the WD Sentinel Server (Dashboard) Setting up WD Sentinel Server & Connecting Computers Accessing the Dashboard Adding a User Account Performing Dashboard Tasks Using the Home Page Managing User Accounts Managing Computers and Backups Managing Server Folders and Hard Drives Monitoring Add-ins Monitoring System Health and Alerts...
  • Page 35 MANAGING THE WD SENTINEL SERVER (DASHBOARD) To access the Dashboard (Windows): If you’re operating systems Then... is... Windows 8 • On your keyboard, click the Windows button • On the Metro Start page, right-click in a blank area of the screen. •...
  • Page 36 MANAGING THE WD SENTINEL SERVER (DASHBOARD) The Dashboard appears: The Dashboard Home page displays: Navigation icons Alerts and Server Settings Help icon Tabs Tasks Pane WD SENTINEL RX4100 ADMINISTRATOR AND MAINTENANCE GUIDE...

  • Page 37: Adding A User Account

    MANAGING THE WD SENTINEL SERVER (DASHBOARD) Adding a User Account Use the following steps to add a user account to the WD Sentinel server. 1. Open the WD Sentinel Dashboard (see “Accessing the Dashboard” on page 28) 2. Click Users on the Navigation menu. 3.
  • Page 38 MANAGING THE WD SENTINEL SERVER (DASHBOARD) 7. Click Next. 8. Place a check next to the information you’d like the user to access using the Remote Web Access feature.  Select Server Dashboard (administrator access required) to view global alerts about your server.

  • Page 39: Performing Dashboard Tasks

    MANAGING THE WD SENTINEL SERVER (DASHBOARD) Performing Dashboard Tasks The Administrator uses the Dashboard to perform administrative tasks such as creating user accounts, setting up access privileges to shared folders and other server resources, managing shared folders, and monitoring the WD Sentinel server. For information about an additional task, backing up a computer to the WD Sentinel server, see “Backing up (Windows PC)”...

  • Page 40: Managing User Accounts

    • Create at least one active user account the first time you access the Dashboard. WD Guardian Services Western Digital offers WD Guardian Services for Small Business customers. Choose from various technical support plans and extended warranty services that work best for your business.

  • Page 41: Managing Computers And Backups

    MANAGING THE WD SENTINEL SERVER (DASHBOARD) Managing Computers and Backups After you’ve connect your computers to the Windows Storage Server 2008 R2 Essentials network, you can manage the computers from a central location in the Computers and Backup section of the Dashboard including: ...
  • Page 42 MANAGING THE WD SENTINEL SERVER (DASHBOARD) Health Tab The Health tab and related tasks enable you to monitor the status of the storage drives, RAID configuration, power supplies, temperatures, fans, CPU, and network connections. Health Monitor To open the tab, click the icon on the navigation bar: Settings Description...
  • Page 43 MANAGING THE WD SENTINEL SERVER (DASHBOARD) Settings Description System Temperature Enclosure: The temperature within the server enclosure. CPUs 1 & 2: The status, temperature, and status description for each CPU. (The server does not have two physical CPUs but instead uses a dual core CPU.
  • Page 44 MANAGING THE WD SENTINEL SERVER (DASHBOARD) 3. Complete the online form and click Submit Question. A diagnostic report of the WD Sentinel server is automatically attaches to the form. Your request is added to the WD Support queue and assigned a confirmation number. You will receive an email from WD Support regarding your question.

  • Page 45: Updating Software

    MANAGING THE WD SENTINEL SERVER (DASHBOARD) To unlock drives: 1. Click Unlock drives. 2. In the Old Password field, enter your password. 3. Click Unlock drives. To change the password: 1. Click Unlock drives. 2. In the Old Password field, enter the current password. 3.
  • Page 46 MANAGING THE WD SENTINEL SERVER (DASHBOARD) 2. You have two options. You may check for updates online or update from a file: To use the online update: a. Click Check for Updates. b. If an update is available, click Download and Install to update your WD Sentinel server.
  • Page 47 MANAGING THE WD SENTINEL SERVER (DASHBOARD) Setting Email Alerts Receiving your alerts by email allows you to monitor certain server issues as they occur. Use the following steps to set up email alerts. 1. On the Dashboard Home Page, click the Alert Viewer. 2.
  • Page 48 MANAGING THE WD SENTINEL SERVER (DASHBOARD) 4. Review the settings, then click OK. 5. Enter the email address where you’d like to receive the server alerts. 6. Click Apply and send email to ensure that email alert is working. 7. Click Close. 8.

  • Page 49: Managing Server Settings

    MANAGING THE WD SENTINEL SERVER (DASHBOARD) Automatic Updates of WD Software Enabling on your WD Sentinel server causes the server to check Automatic Updates for available software updates from WD on a scheduled basis and apply the updates automatically. To set a schedule for automatic updates: 1.
  • Page 50 MANAGING THE WD SENTINEL SERVER (DASHBOARD) Following is a summary of the purpose of each of the Server Settings pages. General  Shutdown or restart the server—This is the safest method to shut down or restart the server. It insures that the RAID system shuts down cleanly. See “Shutting Down the Server”...

  • Page 51: Shutting Down The Server

    MANAGING THE WD SENTINEL SERVER (DASHBOARD) 1. Under Server Settings, click Remote Web Access in the panel on the left. 2. Click Turn on and complete the wizard to set up your router, set a domain name, and change Internet settings. 3.

  • Page 52: Managing Storage On The Wd Sentinel Server

    MANAGING STORAGE ON THE WD SENTINEL SERVER Managing Storage on the WD Sentinel Server WD Sentinel Server RAID Storage Using USB Storage WD Sentinel Server RAID Storage RAID is the acronym for Redundant Array of Independent Disks. The WD Sentinel server provides automatic RAID service to assure the integrity of the storage system.

  • Page 53: Using Usb Storage

    MANAGING STORAGE ON THE WD SENTINEL SERVER Using USB Storage The WD Sentinel server has one USB 2.0 port on the front panel and two USB 3.0 ports on the back panel of the unit. The USB 3.0 ports can connect to external USB 2.0 or USB 3.0 storage devices or to a UPS device for power outage conditions.
  • Page 54 MANAGING STORAGE ON THE WD SENTINEL SERVER 5. Enter a name for the folder. 6. Click Browse and select a folder on the USB drive. Note that a shared folder cannot be created at the root of the USB drive. 7.

  • Page 55: Using The Wd Sentinel Server's Features

    USING THE WD SENTINEL SERVER’S FEATURES Using the WD Sentinel Server’s Features Using the Launchpad (Internal Users) Accessing Shared Folders Over Your Network Accessing Computers and Shared Folders Remotely Backing up (Windows PC) Backing up with Time Machine (Mac) Recovering/Restoring (Windows PC) Recovering/Restoring (Mac) Backing up your WD Sentinel Server Recovering the WD Sentinel Server to Factory Defaults...
  • Page 56 USING THE WD SENTINEL SERVER’S FEATURES If you’re operating systems Do one of the following... is... Windows 7 From Start Menu: Windows Vista • Click >All Programs >Windows Storage Server 2008 R2>Windows Storage Server 2008 R2 Launchpad From Desktop: • Double-click the Launchpad icon From System Tray: •...
  • Page 57 USING THE WD SENTINEL SERVER’S FEATURES 2. Click the right arrow to display the Launchpad, which lists four tasks that authorized users can perform: Backup, Remote Web Access, Shared Folders and Dashboard. Note: The Dashboard option is only useful to a user with Administrative privileges and knowledge of the Administrator password.
  • Page 58 USING THE WD SENTINEL SERVER’S FEATURES 1. Enter your user name and password. 2. Click the arrow to display the Launchpad. It lists four tasks: Backup, Remote Web Access, Shared Folders, and Add-ins. Selecting Launchpad Options (Windows PC or Mac Computer) To select Launchpad options: IF you want to .
  • Page 59 USING THE WD SENTINEL SERVER’S FEATURES IF you want to . . . THEN . . . AND ... Use Remote Web Access: Click Remote Web Continue to “Remote Web Access” on Access. page 44 and “Accessing Computers • Enable remote web and Shared Folders Remotely”...
  • Page 60 USING THE WD SENTINEL SERVER’S FEATURES 3. Clear the Automatically run the Launchpad when I log on to Windows check box, and click OK. Note: You can also change the type of alerts that display on the Launchpad and select whether to allow Microsoft to send you information about it in this window.
  • Page 61 USING THE WD SENTINEL SERVER’S FEATURES To uninstall the Launchpad (Connector Software) on a Windows PC: Note: When you uninstall Launchpad, you also uninstall Dashboard. They can not be uninstalled separately. If you’re operating systems Then... is... Windows 8 • On your keyboard, click the Windows button •...

  • Page 62: Accessing Shared Folders Over Your Network

    USING THE WD SENTINEL SERVER’S FEATURES Accessing Shared Folders Over Your Network Launchpad (Windows) 1. On the Launchpad, click Shared Folders. A set of folders similar to the one below displays: 2. Double-click a folder to open it, then click the file you want to access. Your access (as a general user) depends on the permissions assigned to you by the Administrator.

  • Page 63: Accessing Computers And Shared Folders Remotely

    USING THE WD SENTINEL SERVER’S FEATURES Accessing Computers and Shared Folders Remotely This section assumes that the Administrator has completed the setup and configuration for Remote Web Access through the Dashboard. You can access files stored on the WD Sentinel RX4100 anywhere, as long as you have access to the Internet.

  • Page 64: Backing Up (Windows Pc)

    USING THE WD SENTINEL SERVER’S FEATURES Remote Web Access Home Page The Remote window includes the following sections: Note: You can also use the navigation links at the top of the window to view these sections. Computers Note: Connecting to computers or the WD Sentinel server using Remote Web Access requires the Internet Explorer browser.
  • Page 65 USING THE WD SENTINEL SERVER’S FEATURES Scheduling Automatic Backups (Dashboard only) To set a schedule for future backups: 1. Access the Dashboard. 2. Click the Computers and Backups icon on the navigation bar to display a list of computers and servers on your network: 3.
  • Page 66 USING THE WD SENTINEL SERVER’S FEATURES Backup Using the Launchpad Note: For information on accessing the Launchpad, see “Using the Launchpad (Internal Users)” on page 49). 1. On the Launchpad, click Backup. The Backup Properties page displays: 2. Click Start backup. 3.

  • Page 67: Backing Up With Time Machine (Mac)

    USING THE WD SENTINEL SERVER’S FEATURES Backup Using the Dashboard 1. Click the Computers and Backups icon on the navigation bar to display a list of computers and servers on your network: 2. Select the computer you want to back up. 3.
  • Page 68 USING THE WD SENTINEL SERVER’S FEATURES 2. If this is your first time creating a backup, the following screen displays: 3. Click Set Up Time Machine to display the Time Machine Preferences screen: 4. Click Select Disk and select the WD Sentinel server for your backups. 5.
  • Page 69 USING THE WD SENTINEL SERVER’S FEATURES 8. Enter your assigned WD Sentinel User Name and Password in the Name and Password fields: 9. Click Connect. The Preferences screen returns. 10. To start automatic backups, move the slider to ON. Time Machine begins backing up your files. The first backup may take some time, but subsequent backups are faster because Time Machine only backs up new or changed items.

  • Page 70: Recovering/Restoring (Windows Pc)

    USING THE WD SENTINEL SERVER’S FEATURES Recovering/Restoring (Windows PC) The WD Sentinel server provides two options for recovering lost or corrupted data:  Restore a Computer—Restores all data and settings of a Windows PC computer or a storage device connected to the WD Sentinel server. ...

  • Page 71: Recovering/Restoring (Mac)

    USING THE WD SENTINEL SERVER’S FEATURES 7. Boot the Windows PC from the USB flash drive: a. Start the computer. b. Depending on your computer, press F12 or another key that displays boot options. c. From the Boot menu, select USB Device. d.

  • Page 72: Backing Up Your Wd Sentinel Server

    USING THE WD SENTINEL SERVER’S FEATURES 1. On the Launchpad, click Backup. Your Time Machine backups display. 2. Select the date you’d like to restore to from the time line on the right of the screen. 3. Click Restore in the bottom right-hand side of your screen. Backing up your WD Sentinel Server Backing up your WD Sentinel server allows you to protect your operating system, system state, volumes, files, and application data.
  • Page 73 Virtual DVD. The information provided below is to assist customers with the creation of a recovery disk for a WD Sentinel RX4100. Western Digital is not responsible for any damage to your computer or data resulting from using third party software.
  • Page 74 USING THE WD SENTINEL SERVER’S FEATURES Unlock my drives Unlock my drives unlocks the WD Sentinel server’s drives if they are locked. (See “Lock/ Unlock” on page 38.) Before starting any recovery process, unlock the drives with an unlock key. To create an unlock key: 1.
  • Page 75 USING THE WD SENTINEL SERVER’S FEATURES 3. Insert the USB flash drive into the Windows PC USB port. The USB flash drive should appear in the Select USB flash drive drop-down list. 4. If the USB flash drive is not on the list, click Refresh and search for it. 5.
  • Page 76 USING THE WD SENTINEL SERVER’S FEATURES Recreating the storage The “Recreate my storage” option recreates the storage partition and RAID for your WD Sentinel server. WARNING! Only use this option if you are replacing all drives or if the partition or RAID is corrupted.
  • Page 77 USING THE WD SENTINEL SERVER’S FEATURES 3. Insert the USB flash drive into the USB port of the Windows PC, and click Next to display the following page for using the USB key: 4. The USB flash drive should appear in the Select USB flash drive drop-down list. If the USB flash drive is not on the list, click Refresh and search for it.
  • Page 78 USING THE WD SENTINEL SERVER’S FEATURES 7. Upon completion of the process, the Recreate Storage page displays: 8. Follow the instructions under Next Steps: a. Shut down the WD Sentinel server. b. Insert the USB flash drive into one of the server’s USB ports. c.
  • Page 79 USING THE WD SENTINEL SERVER’S FEATURES 2. Click Next The Getting Started page displays: 3. Read the information on the screen.  If you have previously created a bootable recovery USB flash drive, click the Skip creating the bootable USB flash drive check box and continue to Step 9. Click Next.
  • Page 80 USING THE WD SENTINEL SERVER’S FEATURES 4. Insert the USB flash drive into the USB port of the Windows PC, and click Next. The Prepare the USB flash drive for server recovery screen displays. 5. Your USB flash drive should appear in the Select USB flash drive drop-down list. If it is not on the list, click Refresh and search for it.
  • Page 81 USING THE WD SENTINEL SERVER’S FEATURES 8. The recovery application on the DVD prepares the USB drive. This process can take up to 15 minutes to complete. After the USB drive preparation is done, the Start your server in recovery mode screen displays.
  • Page 82 USING THE WD SENTINEL SERVER’S FEATURES d. Restart your server while pressing and holding the Recovery button on the back of the server. Note: This may require 2 people to perform. e. Continue to hold the Recovery button until “WINDOWS IS LOADING FILES,” then release the Recovery button, leaving the USB flash drive connected to the WD Sentinel server.
  • Page 83 USING THE WD SENTINEL SERVER’S FEATURES  If you have a backup for the server, select the first bullet. This is the recommended method of recovery.  If you want to restore the server to its factory default settings, select the second bullet.
  • Page 84 USING THE WD SENTINEL SERVER’S FEATURES  Select the second option to reset the server and delete all data from the internal hard drives or external hard drives connected to the eSATA ports. This will not affect hard drives connected to the USB ports. 14.
  • Page 85 USING THE WD SENTINEL SERVER’S FEATURES 15. Review the information on the screen. If you agree, click Next. The server begins recovery. WARNING! Various device drivers are installed and will display on the server’s monitor during the restoration process. Let the system recovery continue without responding to the information on the screen until the Set Up Windows Storage Server 2008 R2 Essentials server language screen displays.
  • Page 86 USING THE WD SENTINEL SERVER’S FEATURES Once the recover is complete the following screen displays on your client computer: 16. Click Close. 17. In the address field of an open browser window, enter http://WDSENTINEL. 18. Set up your WD Sentinel RX4100 server using the steps outlined in “Setting up your WD Sentinel Server (one time only)”...

  • Page 87: Best Practices

    BEST PRACTICES Best Practices Setting up the WD Sentinel RX4100 Setting up Client Computers Using the WD Sentinel RX4100 Efficiently Replacing Drives Sharing Files with External Users Shutting Down The following practices help you use the WD Sentinel RX4100 and protect your data efficiently and safely.

  • Page 88: Replacing Drives

    BEST PRACTICES Replacing Drives  The online removal of a drive forces a rebuild when the drive is replaced. Until the rebuild is complete, the RAID system is degraded and unrecoverable failure will occur should another drive be removed. Only remove one drive at a time between rebuilds.

  • Page 89: Troubleshooting

    TROUBLESHOOTING Troubleshooting First Steps Checklist Specific Problems and Corrective Actions For any issue, first ensure that you are using the latest firmware for the WD Sentinel server. See “Updating Software” on page 39 for instructions. First Steps Checklist  Is the power supply plugged in to the wall outlet and the drive? ...
  • Page 90 TROUBLESHOOTING 3. From the Drive drop-down list, choose the letter that you want the WD Sentinel server to have in Computer 4. Click Browse to find the folder that you want to map, or type the path to the server using the format \\ServerName\FolderName.

  • Page 91: Managing Iscsi Storage

    MANAGING ISCSI STORAGE Managing iSCSI Storage iSCSI Overview iSCSI Roles Managing iSCSI Targets iSCSI Overview Internet SCSI (iSCSI) is an industry standard developed to enable transmission of SCSI block storage commands and data over an existing IP network by using the TCP/IP protocol.

  • Page 92: Create An Iscsi Target

    MANAGING ISCSI STORAGE Setting Description Alias The user-friendly name used as an additional descriptive name for the target. Status The status of your target. • xx initiators connected. • Disabled Security The assigned security for the target. • None: No security has been assigned to this target •...
  • Page 93 MANAGING ISCSI STORAGE 4. Click Create this target from an existing image file to create a target from an existing image file. Note: Use this step only if you have an existing iSCSI target image file. a. Select the … button. b.
  • Page 94 MANAGING ISCSI STORAGE Disable an iSCSI Target Note: Disabling your iSCSI Target temporarily suspends the target, but does not remove it. If you’d like to permanently remove the target, See “Deleting an iSCSI Target” on page 89. 1. In the iSCSI tab, select the target you’d like to disable. 2.
  • Page 95 MANAGING ISCSI STORAGE Deleting an iSCSI Target WARNING! Deleting your iSCSI Target completely removes the target. If you’d like to temporarily disable the target, See “Disable an iSCSI Target” on page 88. 1. In the iSCSI tab, select the target you’d like to delete. 2.

  • Page 96: Regulatory And Warranty Information

    REGULATORY AND WARRANTY INFORMATION Regulatory and Warranty Information Regulatory Compliance Limited Warranty GNU General Public License (“GPL”) Regulatory Compliance FCC Class A Information This device has been tested and found to comply with the limits of a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 97 REGULATORY AND WARRANTY INFORMATION reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. ...

  • Page 98: Limited Warranty

    REGULATORY AND WARRANTY INFORMATION Environmental Compliance (China) Obtaining Service WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the dealer from whom you originally purchased the Product or visit our product support website at http://support.wd.com information on how to obtain service or a Return Material Authorization (RMA).

  • Page 99: Gnu General Public License ("Gpl")

    Modification of or tampering with the Software, including but not limited to any Open Source Software, is solely at your own risk. Western Digital is not responsible for any such modification or tampering. Western Digital will not support any product in which you have or have attempted to modify the Software supplied by Western Digital.

  • Page 100: Appendix

    APPENDIX Appendix Hardware Replacement Procedures WD Sentinel RX4100 Administrator Reference Sheet Hardware Replacement Procedures Before You Begin Installing the WD Sentinel Bezel Replacing a Hard Drive Removing the Unit Cover Replacing the Internal Power Supply Replacing a Server Fan Replacing the Riser Card Replacing the Mid-plane Card This chapter provides the steps necessary to replace the following components designed for replacement for the WD Sentinel RX4100.

  • Page 101: Installing The Wd Sentinel Bezel

    APPENDIX Installing the WD Sentinel Bezel The removable WD Sentinel bezel protects the units hard drive and power button from accidental use or removal. Use the following steps to install and remove the front bezel. What you’ll Need:  WD Sentinel Bezel ...

  • Page 102: Replacing A Hard Drive

    APPENDIX Replacing a Hard Drive It is simple to replace a drive in your WD Sentinel server. First, make sure to go to the WD Store to purchase a compatible replacement drive. For a complete list of approved drive models, search for Answer ID 9443 in the WD Knowledge Base at http://support.wd.com. The drives in the WD Sentinel server are “hot swappable.”...
  • Page 103 APPENDIX Remove the four (4) screws holding the drive to the drive tray. Replace the failed drive with the approved replacement drive. Replace the four (4) screws holding the drive to the drive tray. Insert the drive tray into the server, snapping the drive tray handle shut. The LED remains blue (static) until the rebuild is complete.

  • Page 104: Removing The Unit Cover

    APPENDIX Removing the Unit Cover Use the following steps remove the cover on the WD Sentinel RX4100 device. These steps are necessary to replace certain internal parts. Important: To avoid electrostatic discharge (ESD) problems, ground yourself by touching metal before handling the device. To shut down your WD Sentinel server, follow the steps outline in “Shutting Down the Server”...
  • Page 105 APPENDIX Removing the Unit Front Cover Before getting started, shut down the server and disconnect all external connections. Place the unit on a clean and stable surface, with the front of the unit facing you. On the top of the unit, release the two (2) screws closest to you and two (2) screws toward the top middle of the unit (Figure 6).

  • Page 106: Replacing The Internal Power Supply

    APPENDIX Replacing the Internal Power Supply When the internal power supply requires replacement, you will receive an e-mail Alert indicating that there is a problem. The power supply in the WD Sentinel server is “cold swappable.” This means that the WD Sentinel server must be shut down prior to your power supply replacement.
  • Page 107 APPENDIX Gently lift the power supply out of the unit. Insert the replacement power supply into the unit. Insert and tighten the two (2) screws holding the power supply to the bottom of the unit. 10. On the back of the unit, insert and tighten the two (2) screws holding the power supply in place.

  • Page 108: Replacing A Server Fan

    APPENDIX Replacing a Server Fan When a fan requires replacement, you will receive an e-mail Alert indicating that there is a problem with one of your WD Sentinel server fans. The fans in the WD Sentinel server are “cold swappable.” This means that the WD Sentinel server must be shut down prior to your fan replacement.
  • Page 109 APPENDIX Gently place the replacement fan in the unit, ensuring that the orientation of the fan is correct. Carefully connect the fan interface connector. Replace the unit cover. Connect all external connections. 10. Restart the server. WD SENTINEL RX4100 ADMINISTRATOR AND MAINTENANCE GUIDE...

  • Page 110: Replacing The Riser Card

    APPENDIX Replacing the Riser Card The riser card in the WD Sentinel server is “cold swappable.” This means that the WD Sentinel server must be shut down prior to your fan replacement. To shut down your WD Sentinel server, follow the steps outline in “Shutting Down the Server” on page 45. What you’ll Need: ...

  • Page 111: Replacing The Mid-Plane Card

    APPENDIX Replacing the Mid-plane Card The mid-plane in the WD Sentinel server is “cold swappable.” This means that the WD Sentinel server must be shut down prior to your fan replacement. To shut down your WD Sentinel server, follow the steps outline in “Shutting Down the Server” on page 45. What you’ll Need: ...

  • Page 112: Wd Sentinel Rx4100 Administrator Reference Sheet

    APPENDIX WD Sentinel RX4100 Administrator Reference Sheet Provided below is a reference sheet that allows you to keep all of the useful information associated with your WD Sentinel RX4100 server in one location. Enter the information identified below and keep this checklist in a safe location for future reference. WD Sentinel RX4100 Server Name: __________________________________________ WD Sentinel RX4100 IP Address: ...

  • Page 113: Index

    INDEX Index compliance 90 regulatory 90 safety 91 computers About tab 34 connecting 28 accessing Dashboard 28 Remote Web Access 57 accessing Launchpad computers and backups Mac 51 managing 35 Windows PC 49 Computers and Backups icon 59 accessing shared folders connecting via network 56 Mac 23...
  • Page 114 INDEX hard drive managing 35 replacing 96 accessing Launchpad 51 Health tab 36 backing up 61 help connecting to WD Sentinel 23 where to find 12 managing iSCSI targets 85 Help icon 30 managing server settings 43 Home page 33 managing the Launchpad 53 tabs 34 manual updates...
  • Page 115 INDEX media library 58 shutting down the server 45 remote web access software updates enabling 44 Microsoft 43 removing the server cover 98 WD 43 removing the unit back cover 98 specifications 8 removing the unit front cover 99 storage 36 replacement drives 37 managing 46 requirements...
  • Page 116 INDEX user accounts 14 managing 34 user assistance 12 user roles and responsibilities 13 users external 13 internal 13 using 47 using Time Machine 61 using USB storage 47 virtual DVD software 66 warning lithium battery 2 unclean shutdown 45 WD Guardian Services 34 WD limited warranty 92 WD Sentinel RX4100...
  • Page 117 Western Digital, WD, and the WD logo are registered trademarks in the U.S. and other countries; WD Sentinel and WD Guardian are trademarks of Western Digital Technologies, Inc in the U.S. and other countries. Other marks may be mentioned herein that belong to other companies.

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