Before You Call For Service - Sears Kenmore Refrigerator Owner's Manual

Before You Call for Service
Save timeand money Check thislist of causesof minor operating
problems you can correct yourself
Refrigerator' does not operate
• May be in defrostcycte when motordoes not operale for about
30 minules
• TemperaturecontroJin OFFposition
• If interior light is not on, refrigerator may not be plugged in at
wall outlet
• if plug issecureand refrigerator fails to operate, plug lamp into
same outlet to determineif thereistripped circuitbreaker or
burned out fuse
Motor operates for long periods
• Modern refrigeratorswith morestorage space and a larger
freezer require more operating time
• Normal when refrigerator isfirstdelivered to your home- usually
requires 24 hoursto completely cool down
• Largeamountsof food placed in refrigerator to be cooled or
frozen
• Hot weather-frequent door openings
• Door leftopen
• Temperaturecontrolssettoo cold
• Condenserneedscleaning
. Check ENERGY-SAVING TIPS
Operating sounds
• [he high speedcompressormotor required to maintainnear zero
temperatures in the large freezer compartmentmay produce
higher soundlevelsthan your old refrigerator
• Normal fan air flow-one fan blows cold air throughthe
refrigerator and freezer compartments-anotherfan cools the
compressormotor
•TheseNORMAL soundswill also be heard from time totime:
. Defrosttimer switchclicks at dekost
• Defrostwater dripping
• Temperaturecontrol clicks ON or OFF
• ReFrigerant boiling or gurgling
• Cracking or popping oFcooling coils caused by expansion and
contraction during defrostand refrigeration following defrost
• Ice cubes dropping intothe bin and waler running in pipes as
icemakerrefills
Motor starts & stops frequently
• Temperaturecontrol startsand stopsmotor to maintaineven
temperaluresThisisnormal
Door not closingproperly
• Door gasketon hinge side stickingor biding over Tocorrect,put
a smallamountof petroleumjelly on face of gasket
Vibration or rattling
• If refrigerator vibrates, morethan likely it isnot restingsolidly on
the floor Thefront roller screwsneed adjusting,or [Ioor is weak or
uneven Referto StartingYour Refrigeratorsection
. If dishesvibrate on shelves,try movingthem Slightvibration is
normal
Foodsdry out
• Foodsnot covered, wrapped or sealed properly
Freshfood or freezer compartment temperature
too warm
• Temperaturecontrol not setcold enough
• Warm weather-kequent door openings
• Door left open for long time
• Packagemay be holding door open
Frostor ice crystals on frozen food
• Door may havebeen left ajar or package holding door open
• Too frequentor too long door openings
• Frostwithin package isnormal
Slow icecube freezing
• Door may have been left ajar
• Settemperatureof freezer compartmentcolder
Ice cubes have odor/taste
• Old cubesneed to be discarded Emptyice bin every 30 days
• Ice storage bin needsto be washed
• Unsealedpackages in refrigerator and/or freezer compartments
may be transmiffingodor!taste to ice cubes
• Interior of refrigerator needscleaning
Automatic icemaker does not work
• lcemakerfeeler arm in STOP(up} position
• Water supply turned off or not connected
• Freezercompartmenttoo warm
• Cubestoo small-water shutoffvalve connecting
refrigerator to homewater line may be clogged
• Sometimes cubesfuseto theside of the ice mold and hold
theFeelerarm in the STOP(upl position Removethisice to
restartthe icemaker
• Piledup cubes instorage bin may causeicemakertoshut
off prematurely With icemakerfeeler arm in STOP(up}
position,level cubesin bin by hand
• When leveling cubes by hand, you may have pushedthe Feeler
arm into theSTOP[up) position by mistake
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