Cisco SPA 500 User Manual
  1. Manuals
  2. Brands
  3. Cisco Manuals
  4. IP Phone
  5. SPA-500 Series
  6. User manual

Cisco SPA 500 User Manual

Spa 500 series ip phones
Hide thumbs Also See for SPA 500:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Administration Manual
USER GUIDE
Cisco Small Business Pro
SPA 500 Series IP Phones
Model SPA 525G

Advertisement

Table of Contents
loading

Related Manuals for Cisco SPA 500

Summary of Contents for Cisco SPA 500

  • Page 1 USER GUIDE Cisco Small Business Pro SPA 500 Series IP Phones Model SPA 525G...
  • Page 2 Ultra, Flip Video, Flip Video (Design), Instant Broadband, and Welcome to the Human Network are trademarks; Changing the Way We Work, Live, Play, and Learn, Cisco Capital, Cisco Capital (Design), Cisco:Financed (Stylized), Cisco Store, Flip Gift Card, and One Million Acts of Green are service marks; and Access...

  • Page 3: Important Note

    This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. © 2009 Cisco Systems, Inc. All rights reserved. OL-18193-03...

  • Page 4: Table Of Contents

    Switching Between the Handset/Headset/Speakerphone During a Call Chapter 2: Installing Your Phone Before You Begin Connecting the Handset (Optional) Attaching the Desk Stand (Optional) Mounting the Phone to the Wall Connecting Your Phone’s Power Cisco Small Business Pro IP Phone SPA 525G (SIP)

  • Page 5: Fcc And Ic Statement

    Connecting Your Phone to the Wireless Network Determining Your Wireless Router Security Type Using Wi-Fi Protected Setup with the Cisco SPA 525G Manually Adding a Wireless Profile on the Cisco SPA 525G Uploading Security Certificates to the Phone Verifying Phone Startup Upgrading Your Phone’s Firmware...
  • Page 6 Accessing Voicemail Chapter 4: Using Advanced Phone Features Configuring Privacy and Security Features Blocking Caller ID Blocking Anonymous Calls Using Secure Call Enabling Dial Assistance Connecting to a Virtual Private Network (VPN) Cisco Small Business Pro IP Phone SPA 525G (SIP)
  • Page 7 Viewing Phone, Network, and Call Information Viewing Phone Information Viewing Network Information Viewing Phone Line and Extension Information Viewing Peripheral Status Viewing the Wireless Connection Status Advanced Menus for Technical Support Personnel Cisco Small Business Pro IP Phone SPA 525G (SIP)
  • Page 8 Creating Speed Dials Configuring Wi-Fi Configuring Bluetooth Upgrading Firmware Chapter 6: Using the Cisco SPA 500S Attendant Console Connecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G IP Phone Connecting a Single Cisco SPA 500S Connecting a Second Cisco SPA 500S...

  • Page 9: Chapter 1: Getting Started

    Getting Started This chapter provides an overview of your Cisco SPA 525G IP phone. It contains the following sections: • Overview of the Cisco SPA 525G IP Phone, page 7 • Understanding Your Phone’s Lines and Buttons, page 9 •...

  • Page 10: Overview Of The Cisco Spa 525G Ip Phone

    Overview of the Cisco SPA 525G IP Phone Overview of the Cisco SPA 525G IP Phone The Cisco SPA 525G IP Phone is a full-featured VoIP (Voice over Internet Protocol) phone that provide voice communication over an IP network. It provides traditional features, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail.

  • Page 11: Caring For Your Phone

    Getting Started Overview of the Cisco SPA 525G IP Phone The Cisco SPA 525G has a 320 x 240 color, 3.2" inch LCD screen and provides up to five telephone extensions. It provides the following hardware features: • 2 Ethernet 10/100 Mbps ports •...

  • Page 12: Understanding Your Phone's Lines And Buttons

    Pick up to answer or place calls. Speaker Speaker for phone. Message Waiting When lit: Indicator • Red—You have a new voice mail message. • Flashing Red—You have an incoming call. Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...
  • Page 13 Press to mute or unmute the phone. When the phone is muted, the button glows red. A flashing red mute button indicates that the phone has no network connectivity. Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 14: Softkey Buttons

    Press the Right Arrow or Left Arrow keys to see additional softkeys. The following table shows some of the typical Cisco SPA 525G softkey buttons that are available (in alphabetical order). You may not have all of these softkey buttons on your phone, and you may have additional buttons that are not listed here.
  • Page 15 “Forwarding Calls,” on page GrPickup Allows you to pick up (answer) a call at that is ringing at another extension in your group. See “Picking Up a Call,” on page Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...
  • Page 16 Saves your changes. Scan Scans for wireless networks or Bluetooth devices. Select Selects the highlighted item on the LCD screen. Transfer Performs a call transfer. See “Transferring Calls,” on page Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 17: Using The Keypad And Buttons With Menus

    Use the navigation button to scroll up or down through the menu items, and then press the Select softkey button or the center Select button to choose the highlighted item. Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 18: Entering Numbers And Text In Fields

    # + - = ( ) { } Use the delChar softkey button to backspace and delete the last character. Use the Option > Clear softkey button to remove the entire entry. Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 19: Using Phone Hardware And Accessories

    ”Connecting Bluetooth Headsets” section on page17. • For wireless, non-Bluetooth headsets (such as Plantronics or Jabra): Follow the instructions for your product to connect the phone to the wireless headset base. Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 20: Connecting Bluetooth Headsets

    Press Scan to scan for your headset. STEP 2 In the list of found devices, select your headset and press the Select button to edit STEP 3 the profile. Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 21: Using A Headset With Your Ip Phone

    Any of these audio devices can be used during a call. Only one device can be used at a time. The handset can be on the hook when using the speakerphone or headset function. Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...
  • Page 22 To switch from the speakerphone to a headset, press the Headset button. To switch from the speakerphone to the handset, pick up the handset. To switch from the headset to the speakerphone, press the Speakerphone button. Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 23: Chapter 2: Installing Your Phone

    Installing Your Phone This chapter describes how to install and connect your Cisco SPA 525G IP Phone. It contains the following sections: • Before You Begin, page 21 • Connecting the Handset, page 21 • (Optional) Attaching the Desk Stand, page 23 •...

  • Page 24: Before You Begin

    NOTE: The RJ-11 port marked “AUX” is reserved for connection with the Cisco SPA 500S Attendant Console that works with the Cisco SPA 525G. It is not for use as a telephone line port. CAUTION: Do not plug a telephone line cord into the port marked “AUX.”...
  • Page 25 Installing Your Phone Connecting the Handset Figure 1 Cisco SPA 525G IP Phone Connections Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 26: (Optional) Attaching The Desk Stand

    (Optional) Attaching the Desk Stand Number Component Auxiliary port. Only for use with the Cisco SPA 500S attendant console. Power port. Insert the power adapter plug into this port. Additional Ethernet port. Connect an Ethernet cable to this port to provide network connectivity to a PC.

  • Page 27: (Optional) Mounting The Phone To The Wall

    To attach the Mounting Bracket (MB), align the two cleats on the MB with the holes STEP 1 in the phone’s base. Orient the MB such that the phone’s Ethernet and handset ports are accessible STEP 2 after installation. Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...
  • Page 28 (Optional) Mounting the Phone to the Wall Push the MB onto the phone’s base. Slide the MB upwards to lock it in place. STEP 3 Plug in the Ethernet and power cables. STEP 4 Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 29: Connecting Your Phone's Power

    Ethernet cable from the phone’s WAN port to a switch in your network that provides PoE. See the ”Connecting Your Phone to the Wired Network” section on page Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 30: Connecting Your Phone To The Computer Network

    Wireless-G client. Connecting Your Phone to the Wireless Network The PC port is not supported in wireless operation. The PC port is only supported NOTE in a wired operation. Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 31: Determining Your Wireless Router Security Type

    The Cisco SPA 525G phone supports a direct connection to the wireless network. Before setting up the wireless network, you need to know the wireless security type for your router. The Cisco SPA 525G works with the following security types: •...
  • Page 32 The following example shows WEP information for a Linksys WRV200 router: If your router is using WPA, note the WPA shared key, or passphrase that you need to enter later. Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...
  • Page 33 Scroll to Network Configuration and press Select. STEP 3 In the Wi-Fi field, press the Left or Right Arrow key to turn Wi-Fi . Press the Save STEP 4 softkey. Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 34: Using Wi-Fi Protected Setup With The Cisco Spa 525G

    If required, enter the user name and password. (By default, Linksys routers typically use “admin” for the user name and “admin” for the password.) d. View the Wireless tab or window. Locate the Wireless Protected Setup configuration menu. Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 35: Manually Adding A Wireless Profile On The Cisco Spa 525G

    Enter the PIN into the field that allows you to setup wireless devices using a PIN. Save your changes. g. On the Cisco SPA 525G, with PIN Configuration highlighted, press Select. To add the connection as a profile, press OK. Your phone may reboot before the Wi-Fi connection is working.
  • Page 36 WEP—Wired Equivalent Privacy: You must enter the Default Transmit Key, Key Type and Length, and the keys. • WPA PSK or WPA2 PSK: You must enter the Cipher Type (TKIP or AES CCMP) and the shared key. Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 37: Uploading Security Certificates To The Phone

    Create a directory named “ca” on the USB device and copy the certificate files into STEP 2 that directory. Remove the USB device from your PC and insert it into the USB slot on the Cisco STEP 3 SPA 525G.

  • Page 38: Verifying Phone Startup

    Verifying Phone Startup After receiving power and network connectivity, the phone executes a boot-up sequence. During this sequence, the display shows the Cisco logo. All of the lights on the phone will flash. After the sequence, which should take about five seconds, the phone will display the standard menu for the phone.
  • Page 39 Upgrade using the Cisco SPA 9000 Voice System Setup Wizard (if your Cisco phone is part of a Cisco SPA 9000 Voice System network). See the SPA 9000 Voice System Setup Wizard User Guide Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 40: Chapter 3: Using Basic Phone Functions

    Using Basic Phone Functions This chapter describes how to use the basic functions of your Cisco SPA 525G IP phone. It includes the following sections: • Placing or Answering a Call, page 38 • Adjusting Call Volume and Muting, page 39 •...

  • Page 41: Placing Or Answering A Call

    The call in progress is put on hold and the incoming call is answered. To return to the first call, select it using the Up Arrow or Down Arrow key and press the Resume softkey. Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 42: Using Dial Assistance

    The button lights red. Press the Mute button again to unmute. Putting a Call on Hold To put a call on hold, press the Hold button. A series of beeps indicates the call is on hold. Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 43: Resuming A Call

    Press Directory and either choose a number from the personal directory. Press Dial or wait a few seconds. The call is placed on hold and a new line is STEP 3 opened to dial the number. Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 44: Performing An Unattended (Blind) Transfer

    (Optional) Press EditDial to select a number and modify it (for example, to add an STEP 2 area code). Lift the handset or press Dial to select a number. The number is automatically STEP 3 dialed. Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 45: Viewing And Returning Missed Calls

    If the LCD screen shows a missed call, press the Missed softkey to view a list of missed calls. • If the LCD screen does not show a missed call: a. Press the Setup button. b. Scroll to Call History and press Select. Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 46: Turning The Missed Calls Shortcut On And Off

    IP Phone Web Interface; see the ”Configuring Call Forwarding” section on page To forward calls: Press the Setup button. STEP 1 Scroll to User Preferences and press Select. STEP 2 Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 47: Forwarding Calls To A Single Number

    STEP 2 another extension, or an outside line. If forwarding calls to an outside line, be sure to enter any access and area codes required. Press Save. STEP 3 Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 48: Forwarding Calls When You Don't Answer The Phone

    You can also set Do Not Disturb from your PC using the IP Phone Web Interface; see the ”Setting Do Not Disturb” section on page Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 49: Configuring Call Waiting

    To turn call waiting on or off: Press the Setup button. STEP 1 Scroll to User Preferences and press Select. STEP 2 Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 50: Picking Up A Call

    Enter the extension number of the phone from which you are picking up the call STEP 2 and press Dial. Select the call from the list and press Dial again. STEP 3 Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 51: Parking A Call

    Enter the number identifier of the park line (for example, the number that was STEP 2 entered in Step 2 of “parking a call.”) Press Dial. The call is picked up on your phone. STEP 3 Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 52: Placing A Three-Way Conference Call

    On one of the active calls, press ConfLx. If you have two active lines, the calls are STEP 1 conferenced. If you have more than two active lines, you must scroll to choose the line you want to conference in. Press Select. STEP 2 Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 53: Using The Phone Directories

    Using Basic Phone Functions Using the Phone Directories Using the Phone Directories The Cisco SPA 525G IP phone provides several different types of phone directories, depending on the phone model and what the system administrator has set up for the company.

  • Page 54: Adding A New Contact

    Press the Play button to play the selected ring tone or the Select button to assign that ringtone to the person whose number you are adding to the directory. Press Save to save the entry. STEP 5 Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 55: Copying A Contact

    In the Personal Address Book screen, highlight the contact you want to delete. STEP 1 Press Option and select Delete. STEP 2 Press OK to delete the contact. STEP 3 Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 56: Editing A Contact

    STEP 2 To use the Lightweight Directory Access Protocol (LDAP) directory: Press the Setup button and select Directories. STEP 1 Scroll to the LDAP Directory and press Select. STEP 2 Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 57: Using The Call History Lists

    • Received Calls—Shows the caller ID of the last 60 answered calls. • Placed Calls—Shows all calls placed from the phone. Press Select to view the list. STEP 4 Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 58: Deleting A Call History List

    Deleting an Entry from the Call History Lists In the call history list, choose the call. STEP 1 Press Option and select Delete Entry. STEP 2 Press OK. STEP 3 Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 59: Saving A Call History List Number To Your Directory

    Scroll to Device Administration and press Select. STEP 2 Select Set Password. STEP 3 Enter your old password. Press the Down Arrow key to go to New Password. STEP 4 Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 60: Logging In And Logging Out Of Your Phone

    Messages button automatically dials your voicemail system. If you need to change the number for your voicemail (for example, if your phone is not part of a Cisco SPA 9000 Voice System and you have external voicemail), perform the following steps: Press the Setup button.
  • Page 61 Using Basic Phone Functions Accessing Voicemail Enter the number to dial for voicemail. For a Cisco SPA 9000 Voice System, this is STEP 5 normally “vmm.” For an external system, enter the phone number, including any digits you must dial to reach an outside line.

  • Page 62: Chapter 4: Using Advanced Phone Features

    Using Advanced Phone Features This chapter describes how to configure advanced features on your Cisco SPA 525G IP phone. It contains the following sections: • Configuring Privacy and Security Features, page 60 • Creating and Using Speed Dials, page 63 •...

  • Page 63: Configuring Privacy And Security Features

    To block anonymous calls: Press the Setup button. STEP 1 Scroll to User Preferences and press Select. STEP 2 Select Call Preferences. STEP 3 Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 64: Using Secure Call

    With the secure call feature, the active call is encrypted so that others cannot eavesdrop. Before enabling Secure Call, ask your system administrator if Secure Call is available. Your phone must be part of a Cisco SPA 9000 Voice Network and your service NOTE provider must install a mini-certificate to enable this feature.

  • Page 65: Connecting To A Virtual Private Network (Vpn)

    Down Arrow key to the Connect on Bootup field, and press the Right Arrow key to check this field. Press Save. STEP 9 Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 66: Creating And Using Speed Dials

    You can create and edit speed dials on the phone, or by using your PC and the IP Phone Web Interface. (See “Creating Speed Dials,” on page 87 for web instructions.) Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 67: Creating Speed Dials On Unused Line Buttons

    STEP 5 To select a contact from the Address Book, press Option and select Select From Address Book. Scroll to choose the contact and press Select. Press Save. STEP 6 Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 68: Playing Mp3 Files On Your Phone

    Create a directory named “mp3” on the USB device and copy the audio files into STEP 2 that directory. Remove the USB device from your PC and insert it into the USB slot on the Cisco STEP 3 SPA 525G.

  • Page 69: Playing Songs

    Next—Move to the next song in the playlist. • Back—Move back one screen to the playlist. Controlling the Audio Use the Volume button on the phone to turn the music up or down. Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 70: Changing The Left And Right Channel For Stereo Headsets

    Changing the Left and Right Channel for Stereo Headsets When using a stereo headset inserted into the Cisco SPA 525G, you may need to switch the audio left and right channels to hear the correct audio channel in the right or left ear.

  • Page 71: Using The Paging Feature

    You do not have to accept the page. Your phone must be part of a Cisco SPA 9000 Voice Network to use this feature. NOTE Paging Another Phone To page another phone, dial *96 plus the extension of the phone you are paging.

  • Page 72: Customizing Your Lcd Screen

    Scroll to Backlight Timer. Enter the number of seconds before the display should STEP 5 shut off after the phone is idle. Press Save. STEP 6 Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 73: Configuring The Phone Screen Saver

    Changing the Phone Wallpaper You can change the background picture on your phone to one stored in the phone, or to one on a USB memory device attached to the phone. Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 74: Using Ring Tones

    Image files must be between 30K and 300K in size. The phone can only read 45 images from the USB device. Remove the USB device from your PC and insert it into the USB slot on the Cisco STEP 3 SPA 525G.

  • Page 75: Accessing Weather And News On Your Phone

    Weather information for the first entry in the list of cities is displayed. To view other STEP 2 cities on the list, press List and select the city. Then press View. Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 76: Accessing News

    Press View to read an article, using the Down Arrow key to scroll through the STEP 4 article. Press Prev or Next to go to other articles in the news category. Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 77: Configuring Date And Time Parameters On Your Phone

    Use the Up and Down Arrow keys to change the time. Press Set. If your phone is connected to an administration server, any changes you make to the NOTE date and time will be lost when rebooting the phone. Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 78: Using Star Codes

    Using Star Codes Using Star Codes The Cisco SPA 525G supports numerous “star codes” to access phone supplementary services. These codes, which start with *, are entered before dialing a telephone number and provide services. For example, to block caller ID (star code 67), you would dial *67, followed by the telephone number you are calling.
  • Page 79 0272632 Configure the phone to force the G726r32 codec for all calls. *Requires that your Cisco SPA 525G phone be part of a Cisco SPA 9000 Voice System network. **Requires that the paged extension be part of a Cisco SPA 9000 Voice System network.

  • Page 80: Restarting Your Phone

    STEP 2 Scroll to Restart and press Select. STEP 3 Viewing Phone, Network, and Call Information The Cisco SPA 525G provides menus to view information about your phone. Viewing Phone Information To view information about your phone: Press the Setup button.

  • Page 81: Viewing Network Information

    MAC (Hardware) Address Viewing Phone Line and Extension Information To view phone line and extension information: Press the Setup button. STEP 1 Scroll to Status and press Select. STEP 2 Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 82: Viewing Peripheral Status

    Wireless Network” section on page 27), you can view the status of your wireless connection. Press the Setup button. STEP 1 Scroll to Network Configuration and press Select. STEP 2 Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 83: Advanced Menus For Technical Support Personnel

    • Static IP Address Settings • • VLAN • VLAN ID • Multicast Address Device Administration: • Factory Reset • Custom Reset • Profile Rule • Call Control Settings Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 84: Chapter 5: Using The Web Interface

    Using the Web Interface The Cisco SPA 525G provides a web interface to the phone that allows you to configure some features of your phone using a web browser. This chapter contains the following sections: • Configuring Your Address Book, page 82 •...

  • Page 85: Logging In To The Web Interface

    Configuring Your Address Book The Cisco SPA 525G phone provides an address book for you to store and view frequently dialed numbers. The address book appears on your phone, and you can dial numbers from the directory.

  • Page 86: Setting Do Not Disturb

    Use the Do Not Disturb feature to prevent incoming calls from ringing your phone. If you have voice mail configured, incoming callers immediately reach voice mail. If voice mail is not configured, callers hear a busy signal or message. Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 87: Configuring Call Forwarding

    Enter the number of seconds to delay. At the bottom of the page, click Submit All Changes. Your phone reboots. STEP 3 Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 88: Blocking Caller Id

    STEP 2 Setting field. Choose yes or no to enable or disable. STEP 3 At the bottom of the page, click Save All Settings. Your phone reboots. STEP 4 Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 89: Blocking Anonymous Calls

    (Optional) To add a call from one of these lists to your address book, click the STEP 3 Address Book icon under the Add column. Edit any information and press Submit All Changes. Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 90: Creating Speed Dials

    To manually enter a Wi-Fi profile, choose Wi-Fi Profile from the Wi-Fi Device list STEP 4 and proceed to the next section. To use WPS, choose Wi-Fi Protected Setup and follow the on-screen instructions Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 91: Configuring Bluetooth

    If found, your device appears in the Bluetooth Device List. STEP 5 Click the name for your device. STEP 6 Enter your PIN and press Submit All Changes. STEP 7 Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 92: Upgrading Firmware

    STEP 2 Click Firmware Upgrade Window. STEP 3 Browse to select the firmware file from your PC. Click Submit. The firmware is STEP 4 installed and your phone reboots. Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide...

  • Page 93: Chapter 6: Using The Cisco Spa 500S Attendant Console

    Using the Cisco SPA 500S Attendant Console This chapter describes how to install and use the Cisco SPA 500S Attendant Console with your Cisco SPA 525G IP Phone. Figure 1 Cisco SPA 500S Attendant Console Cisco Small Business Pro IP Phone SPA 525G User Guide...

  • Page 94: Connecting The Cisco Spa 500S Attendant Console To The Cisco Spa 525G Ip Phone

    Using the Cisco SPA 500S Attendant Console Connecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G IP Phone The Cisco SPA 500S is a 32-button attendant console for the Cisco SPA 500 Series IP Phones, providing 32 three-color (red, green, and orange) programmable LEDS, with support for Broadsoft Busy Lamp Field and Asterisk Line Monitoring.

  • Page 95: Connecting A Single Cisco Spa 500S

    Connecting a Single Cisco SPA 500S Turn both the Cisco SPA 525G and Cisco SPA 500S face down. STEP 1 Align the screw hole in the Cisco SPA 525G with one of the holes on the attachment STEP 2 arm.
  • Page 96 Connecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G IP Phone Using an attachment arm screw, secure the attachment arm to the Cisco SPA 525G. STEP 4 Align the right screw hole in the Cisco SPA 500S with the unused hole on the STEP 5 attachment arm.
  • Page 97 CAUTION only the auxiliary cable provided with the Cisco SPA 500S. Locate the AUX IN port on the back of the Cisco SPA 500S. Connect one end of the STEP 8 auxiliary cable to this port. Locate the AUX port on the back of the Cisco SPA 525G. Connect the other end of STEP 9 the auxiliary cable to this port.
  • Page 98 Using the Cisco SPA 500S Attendant Console Connecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G IP Phone Route the auxiliary cable inside the cable slot of the Cisco SPA 500S. STEP 10 Attach the appropriate desktop stand to each unit.

  • Page 99: Connecting A Second Cisco Spa 500S

    ”Connecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G IP Phone” section on page Align the left screw hole in the first Cisco SPA 500S with one of the holes on the STEP 2 attachment arm.
  • Page 100 Using the attachment arm screw, secure the attachment arm to the first Cisco SPA STEP 4 500S. Insert the pegs on the attachment arm into the peg holes on the Cisco SPA 500S. STEP 5 Using the attachment arm screw, secure the attachment arm to the second Cisco STEP 6 SPA 500S.

  • Page 101: Configuring The Cisco Spa 500S

    Configuring the Cisco SPA 500S Configuring the Cisco SPA 500S The Cisco SPA 500S can be configured to easily access other phone lines in the system. For example, buttons on the Cisco SPA 500S can be configured to monitor another extension, speed dial a number, transfer calls to another extension, and more.

  • Page 102: Using The Cisco Spa 500S

    Orange (blinking): The line is not configured properly. Off: The line is not configured. • Transfer a call by pressing the line button on the Cisco SPA 500S when an incoming call is ringing. • Dial a configured extension by pressing the green line button on the Cisco SPA 500S.

  • Page 103: Where To Go From Here

    Where to Go From Here Cisco provides a wide range of resources to help you obtain the full benefits of the Cisco SPA 525G. Product Resources Support Cisco Small Business www.cisco.com/go/smallbizsupport Support Community Online Technical Support www.cisco.com/support and Documentation (Login...
  • Page 104 Cisco Unified www.cisco.com/en/US/products/ps7293/ Communications 500 Series tsd_products_support_series_home.html for Small Business Cisco Small Business www.cisco.com/web/partners/sell/smb Cisco Partner Central for Small Business (Partner Login Required) www.cisco.com/smb Cisco Small Business Home www.cisco.com/go/marketplace Marketplace Cisco Small Business Pro IP Phone SPA 525G User Guide...

This manual is also suitable for:

Spa525g - small business pro ip phone voip

Table of Contents