Cisco Vianet SPA-500 Series User Manual
Cisco Vianet SPA-500 Series User Manual

Cisco Vianet SPA-500 Series User Manual

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Cisco SPA-500 Series User's Guide
V1.2
10/07/2013

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Summary of Contents for Cisco Vianet SPA-500 Series

  • Page 1 Cisco SPA-500 Series User’s Guide V1.2 10/07/2013...
  • Page 2: Table Of Contents

    Contents Cisco SPA-500 Series Overview ........................3 Using the Call Features of the Cisco SPA-500 Series ..................4 Placing a Call ............................. 4 Answering a Call ............................4 Ending a Call .............................. 4 Do Not Disturb ............................4 Call Forwarding ............................4 Blind Transferring ............................
  • Page 3: Cisco Spa-500 Series Overview

    Cisco SPA-500 Series Overview The following list highlights some of the features that are available with your Cisco SPA-500 series VoIP phone. 1. Handset 2. Voice Mail indicator light, blinks when the phone is ringing and remains lit to indicate new voice messages.
  • Page 4: Using The Call Features Of The Cisco Spa-500 Series

    Using the Call Features of the Cisco SPA-500 Series Placing a Call There are 3 options available to place a call using either another extension, or local/long distance number:  Lift the handset, dial the number and press the “dial” soft key.
  • Page 5: Placing A Call On Hold

    Placing a Call on Hold While on the call:  Press the “hold” button  To return to the call, press the “hold” button again. Placing a Conference Call To establish a conference call for an existing call:  Press the “Conf” soft key (this will automatically select a new line and place the other party on hold).
  • Page 6: Softkey Button Quick Reference

    Softkey Button Quick Reference Button Function << or >> Move left or right through an entry without deleting characters. activ Activates screen saver mode. Add an entry. bXfer Performs a blind call transfer (transferring a call without speaking to the party to whom you are transferring the call.) cancel Cancels any changes you have made (press before ok or save).
  • Page 7: Using The Voice Mail Features Of The Cisco Spa-500 Series

    Using the Voice Mail Features of the Cisco SPA-500 Series Accessing Voice Mail  Press (envelope button)  Enter your mailbox number which is your extension number.  Enter your temporary password which is your extension number.  At this time you may reset your password. Press 0 for Mailbox Options, then 5 and follow the prompts.
  • Page 8: Technical Support

    Technical Support How to Contact Us Technical support can be reached by calling us at: Direct from your PBX – Dial 611 Local and toll Free Numbers: Atikokan 807-590-9996 Barrie 705-393-9996 Bracebridge 705-640-9996 Chapleau 705-860-9996 Elliot Lake 705-847-9996 Fort Frances 807-270-9996 Haileybury 705-680-9996...
  • Page 9: 9-1-1 - Emergency Access

    9-1-1 – Emergency Access vTone/PBX VoIP 9-1-1 Service Limitations Vianet provides VoIP 9-1-1 service to every vTone/PBX subscriber. VoIP 9-1-1 service is different from Enhanced 9-1-1 service (service provided on a traditional phone line). VoIP 9-1-1 service limitations include the following: VoIP 9-1-1 service may not be available in an electrical power outage and will not be available during a broadband Internet outage.

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