HP EliteOne 800 Manual page 2

Mass Storage Devices (not illustrated)
Blu-ray writer (BD-RE) drive
DVD-ROM drive
DVD±RW drive
1 TB, hybrid SSD drive
500 GB, hybrid SSD drive
500 GB, 7200 rpm hard drive, self-encrypting (SED)
500 GB, 7200 rpm hard drive
320 GB, 7200 rpm hard drive
256 GB Solid State Drive (SSD), self-encrypting (SED)
160 GB Solid State Drive (SSD)
128 GB Solid State Drive (SSD)
120 GB Solid State Drive (SSD)
32 GB mSATA drive
Standard and Optional Boards
Misc Boards
1 Webcam for use in non-touchscreen models
* Webcam for use touchscreen models
2 Converter board
3 AMD Radeon HD 7650A 2-GB MXM discrete graphics board
4 HP WLAN 802.11 a/g/n, 2x2
* HP WLAN 802.11 a/b/g/n, 2x2
5 Power button board
6 Sensor board assembly
* Near field communication (NFC) NXP controller (use with NFC assembly
kit, spare part number 732502-001)
System Boards
* System board for use in models without Windows 8
* System board for use in models with Windows Standard
* System board for use in models with Windows Professional
Memory Modules
* 8-GB
* 4-GB
* 2-GB
Processors (include thermal material)
* Intel Core i7-4770s, 3.1 GHz, 8-MB L3 cache
* Intel Core i5-4670s, 3.1 GHz, 6-MB L3 cache
* Intel Core i5-4570s, 2.9 GHz, 6-MB L3 cache
*Not shown
Diagnostic LEDs
LED Color LED Activity
Power White On
Power White 1 blink every 2 seconds
Power Red 1 blink every second followed
by a 2 second pause
Power Red 3 blinks, 1 blink every second
followed by a 2 second pause
Power Red 4 blinks, 1 blink every second
followed by a 2 second pause
Power Red 5 blinks, 1 blink every second
followed by a 2 second pause
Power Red 6 blinks, 1 blink every second
followed by a 2 second pause
Power Red 7 blinks, 1 blink every second
followed by a 2 second pause
Power Red 8 blinks, 1 blink every second
followed by a 2 second pause
Power Red 9 blinks, 1 blink every second
followed by a 2 second pause
Power Red 11 blinks, 1 blink every second
followed by a 2 second pause
Power Red 12 blinks, 1 blink every second
followed by a 2 second pause
none none System does not power on
and LEDs are not flashing
HP EliteOne 800 G1 All-in-One
719157-001
608394-001
657958-001
724937-001
724938-001
696442-001
686217-001
639135-001
680020-001
646809-001
728559-001
661841-001
719566-001
686616-001
732510-001
736499-001
732493-001
708866-001
701398-001
695915-001
732490-001
733486-001
732503-001
700624-001
700624-501
700624-601
689374-001
689373-001
689372-001
732507-001
732506-001
732505-001
State/Message
Computer on
Normal Suspend Mode
CPU thermal shutdown
Processor not installed
Power failure (power supply overload)
Pre-video memory error
Pre-video graphics error
System board failure (ROM)
Invalid ROM based on Checksum
System powers on but is unable to
boot
Current processor does not support a
feature previously enabled.
MXM thermal shutdown
System unable to power on
723290-001
Miscellaneous Parts
1 Heat sink for use with graphics board
2 Heat sink for use with the processor
3 Card reader
4 Fan/blower
5 Speakers (left and right)
6 Mylar cover (power button board)
7 Optical drive latch
* HP ultraslim keyed cable lock
* Optical drive insert
* Mouse, PS2, optical
* Mouse, washable
* Mouse, wireless
* Mouse, USB, optical
* Mouse, USB, laser
* HP Business Digital Headset
* Assembly kit for non-touchscreen models without a webcam (includes
webcam cover for bezel)
* Assembly kit for touchscreen models without a webcam (includes web-
cam cover for bezel)
* Antenna kit
* NFC assembly kit (holder, cable, antenna) for use with NFC controller,
spare part number 732503-001
*Not shown
Common POST Error Messages
Screen Message Probable Cause
101-Option ROM Error System ROM checksum
error.
103-System Board DMA, timers
Failure
164-Memory Size Error Incorrect memory configura-
and tion
201-Memory Error
214-DIMM Configuration Populated DIMM configura-
Warning tion is not optimized
301-, 304-Keyboard error Keyboard failure.
501-Display Adapter Fail- Graphics display controller.
ure
1720-SMART Hard Drive Hard drive is about to fail.
Detects Imminent Failure
733488-001
733487-001
732504-001
733489-001
733514-001
733513-001
733509-001
703372-001
733508-001
674315-001
724795-001
674317-001
674316-001
674318-001
642738-001
733510-001
733511-001
733499-001
733512-001
Recommended Action
1. Verify ROM, reflash if required
2. Clear CMOS memory, reboot
3. Replace system board
1. Clear CMOS memory.
2. Replace system board.
1. Run Setup (F10).
2. Check DIMMs for proper
seating, type, compatibility.
3. Remove DIMMs singularly and
reboot to isolate faulty DIMM.
4. Replace system board.
1. Check DIMMs for proper
seating, type, compatibility.
2. Rearrange the DIMMs so that
each channel has the same
amount of memory.
Check kybd connection or keys.
Check connector for bent or miss-
ing pins. Replace kybd. If 304,
possible system board problem.
1. Reseat graphics card.
2. Clear CMOS.
3. Replace graphics card.
1. Determine if hard drive is giving
correct error message. Enter
Computer Setup and run the
Drive Protection System test
under Storage > DPS Self-test.
2. Apply hard drive firmware patch
if applicable.
3. Back up contents and replace
hard drive.
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