Honeywell HCM6011I - QuietCare Console Humidifer Owner's Manual page 13

Troubleshooting (Continued)
PROBLEM POSSIBLE CAUSE
Humidity display is too high Moisture/condensation accumulated
(Models HCM-6012, HCM- in the humidity sensor
6013)
Unit is overfilled with water
Filter turns brown Filter may need to be replaced
Condensation forming on Humidity level is set too high
the windows and/or walls
Unit is placed too close to the wall
and/or windows
Humidifier has strange Unit needs to be cleaned
odor or unit does not seem
to be as clean as when I
purchased it
The humidifier cycles on/off The humidifier is responding to
your room humidity based on the
humidistat setting. This is normal.
Water leaks from tank Rubber tank ring is missing or
improperly placed
Tank cap not tight enough
Tank cap is too tight Tank cap over tightened
CORRECTIVE ACTION
Turn off the unit and completely dry out the unit
Drain the excess water from the base and
completely dry out the unit
If you filter is light brown or rust colored after
a short amount of time it's probably from
mineral deposits. Soak filter in a sink full of
cool water to help break up the deposits. The
discoloration may remain but it should not
affect the humidifier's performance. If you
notice a performance decrease or live in a hard
water area you may have to replace your filter
more regularly. Replace your filter (Model
Filter E/HC-14). Visit the retailer you purchased
your unit from or call 1-800-477-0457.
Reset humidity to a lower level and/or reduce
the output level.
Relocate the unit
Clean your unit as directed in the Cleaning
section. Regular cleaning is recommended to
keep the unit functioning properly.
Set the humidistat to a higher or lower desired
setting. If you do not want your unit to cycle
on/off periodically run your unit on "Continuous
Mode". See operating instructions.
Remove tank cap then replace or reposition the
ring. Make sure the cap spring valve operates
freely.
Tighten the cap
Lightly lubricate the cap gasket with petroleum
jelly to ease opening.
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