Shooting Still Images/Movies; Cannot Record Images; Recording Takes A Long Time; Zoom Does Not Work - Sony Cyber-shot DSC-RX100M2 User Manual

Cyber-shot User Guide
Before Use
Operating the camera
Shooting
Viewing
Useful shooting functions
Useful viewing functions
Changing settings
Viewing images on a TV
Using with your computer
Printing
Troubleshooting
Precautions / About this camera
Contents list
Top page > Troubleshooting > Troubleshooting > Shooting still images/movies

Shooting still images/movies

Cannot record images.

Check the free capacity of the memory card. If it is full, do one of the following:
Delete unnecessary images.
Change the memory card.
You cannot record images while charging the flash.
When recording movies, it is recommended that you use the following memory cards:
"Memory Stick PRO Duo" (Mark2) media, "Memory Stick PRO-HG Duo" media, "Memory Stick
XC-HG Duo" media or "Memory Stick Micro" (Mark2) media
SD memory card, SDHC memory card, SDXC memory card, microSD memory card, microSDHC
memory card or microSDXC memory card (Class 4 or faster)
Smile Shutter function does not work.
No image is shot if a smiling face is not detected.
Anti-blur function does not work.
The anti-blur function may not work properly when shooting night scenes.
Shoot after pressing the shutter button halfway down.

Recording takes a long time.

The noise reduction function is turned on. This is not a malfunction.
You are shooting in RAW mode. Since RAW data files are large, RAW mode shooting may take time.
The Auto HDR is processing an image.
The camera is overlaying images.
The image is out of focus.
The subject is too close. When shooting, make sure to position the lens farther away from the subject
than the shortest shooting distance (approximately 5 cm (0.16 ft) (W)/55 cm (1.8 ft) (T) from the lens).
(Sports Action), (Landscape),
Selection] when shooting still images.

Zoom does not work.

You cannot use the optical zoom when shooting in [Sweep Panorama] mode.
You cannot use zoom functions other than optical zoom in the following situations:
When the Smile Shutter function is activated.
[Drive Mode] is set to [Self-portrait].
[Quality] is set to [RAW] or [RAW & JPEG].
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(Night Scene) or
Search
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(Fireworks) mode is selected in [Scene
Print