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Problem
Problem
The fl ash does
not fi re.
Flash
Flash mode not
available.
The fl ash does
not fully light the
subject.
Face detection
not available.
Intelligent
No face is
Face
detected.
Detection
Wrong subject
selected.
Possible cause
Possible cause
The fl ash is not available in the current
shooting mode.
The camera is in silent mode.
The battery is exhausted.
An option other than OFF is selected for
R CONTINUOUS.
The fl ash is off (
P
).
The desired fl ash mode is not available in
the current shooting mode.
The camera is in silent mode.
The subject is not in range of the fl ash.
The fl ash window is obstructed.
Intelligent Face Detection is not available in
the current shooting mode.
The subject's face is obscured by sunglass-
es, a hat, long hair, or other objects.
The subject's face occupies only a small
area of the frame.
The subject's head is at an angle or the sub-
ject is not facing the camera.
The camera is tilted.
The subject's face is poorly lit.
The selected subject is closer to the center
of the frame than the main subject.
Solution
Solution
Choose a diff erent shooting mode.
Turn silent mode off .
Insert a fresh or fully-charged spare battery.
Turn R CONTINUOUS off .
Choose a diff erent fl ash mode.
Choose a diff erent shooting mode.
Turn silent mode off .
Position the subject in range of the fl ash.
Hold the camera correctly.
Choose a diff erent shooting mode.
Remove the obstructions.
Change the composition so that the subject's
face occupies a larger area of the frame.
Ask the subject to face the camera and hold
their head straight.
Hold the camera straight.
Shoot in bright light.
Recompose the picture or turn face detection
off and frame the picture using focus lock.
Troubleshooting
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