Printer Error Messages - Xerox Phaser 790 Documentation

Printer Error messages

Printer Error messages
If the problem still exists after following the instructions in this table, call your
service support and report the problem.
Message
010-317 Call for
Service
Black Ink Low
Check Loading of
[paper tray] in Use
Clear Jam in Area 1
Clear Jam in Area 2
Clear Jam in Area 3
Clear Jam in Area 4
Clear Jam in Area 5
Clear Jam in Area 6
Clear Jam in
Duplex Tray
Close Area 1
Close Area 2
Close Area 3
Close Area 4
Xerox Phaser 790
Possible Cause
There may be an
electrical problem.
The Black Dry Ink
Cartridge is low.
The input document size
does not match the size
of the paper in the
selected tray.
There is a paper jam in
Area 1.
There is a paper jam in
Area 2.
There is a paper jam in
Area 3.
There is a paper jam in
Area 4.
There is a paper jam in
Area 5.
There is a paper jam in
Area 6.
There is a paper jam in
the Duplex Tray.
The Area 1 access cover
is open.
The Area 2 access cover
is open.
The Area 3 access cover
is open.
The Area 4 access cover
is open.
Action
Call your service support and report
the code displayed in the message.
When prompted, replace the Black
Dry Ink Cartridge.
Select Auto Tray.
Adjust the paper tray Width Guide.
Refer to the Area 1 jam clearance
procedure in this chapter.
Refer to the Area 2 jam clearance
procedure in this chapter.
Refer to the Area 3 jam clearance
procedure in this chapter.
Refer to the Area 4 jam clearance
procedure in this chapter.
Refer to the Area 5 jam clearance
procedure in this chapter.
Refer to the Area 6 jam clearance
procedure in this chapter.
Refer to the Duplex Tray jam
clearance procedure in this chapter.
Close the Area 1 access cover.
Close the Area 2 access cover.
Close the Area 3 access cover.
Close the Area 4 access cover.
23. Problem Solving
23-31