Blackberry 9620 User Manual page 79

User Guide
• If you're using your BlackBerry MVS Client phone number, verify that your smartphone is registered with the BlackBerry
Mobile Voice System. From the home screen, press the
BlackBerry MVS Client. Press the
the registration fails, contact your administrator. If the registration doesn't complete, wait for a short period of time and
then try again.
• If you have set call forwarding for the phone number provided by your wireless service provider, calls to your BlackBerry
MVS Client phone number are also forwarded. To receive calls to your BlackBerry MVS Client phone number, verify that
call forwarding is turned off.
Related information
Fixed dialing and smart dialing,68
Call waiting, call forwarding, and call
Switch the active phone number,74
I can't check my voice mail
Try the following actions:
• If you have more than one phone number associated with your BlackBerry smartphone and you're trying to check your
voice mail using a shortcut key, your smartphone calls the voice mail access number for your active phone number.
Check the voice mail for your alternate phone number.
• You need a voice mail access number to check your voice mail. To obtain a voice mail access number, contact your
wireless service provider or administrator.
Related information
Switch the active phone number,74
I can't block calls
• Your wireless service provider might not support the blocked calling feature. For more information, contact your
wireless service provider.
• If the BlackBerry MVS Client is installed on your BlackBerry smartphone, you can block calls from unwanted callers. For
more information, see the BlackBerry MVS Client User Guide.
I can't change the number of times that my
smartphone rings
Depending on your wireless service provider, you might not be able to choose the length of time that your BlackBerry
smartphone rings before the call is picked up by voice mail. For more information, contact your wireless service provider.
key. Click Register Now. If the Register Now menu item doesn't appear, or if
blocking,66
key. Press the key. Click Options. Click
Phone
79