I Can't Connect To The Mobile Network - Blackberry 9620 User Manual

User Guide
Indicator
3G , 4G , H+ , EDGE, GPRS,
NXTL, MIKE, or NTWK
Troubleshooting: Mobile network

I can't connect to the mobile network

Try the following actions:
• If your BlackBerry smartphone uses a SIM card, verify that your SIM card is inserted in your smartphone correctly.
• If your smartphone normally connects to a CDMA network and your smartphone supports international roaming, verify
that your smartphone is in global roaming mode and that your SIM card is inserted in your smartphone correctly.
• Verify that you turned on the connection to the wireless network.
• Verify that you're connected to your wireless service provider's network. If you switched wireless networks manually,
your smartphone remains connected to that wireless network until you select your wireless service provider's network
again.
• If you set a specific speed for wireless network connections, verify that you're in a wireless coverage area that supports
the connection speed.
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Description
You're connected to a mobile network and you can access features such as
email messaging and Internet browsing. If you don't see one of the indicators,
you might be in an area of reduced wireless coverage where some features
aren't available (you might only be able to make a phone call or send and
receive text messages).
You can call only emergency numbers.
You're in an area of no wireless coverage.
The connection to the mobile network is turned off.
You're connected to a Wi-Fi network and you can access BlackBerry services
such as email messaging and Internet browsing over the Wi-Fi connection.
Your Wi-Fi connection is turned on, but you're not connected to a Wi-Fi network,
or you're connected to a Wi-Fi network, but you can't access BlackBerry
services such as email messaging and Internet browsing over the Wi-Fi
connection.
Your Bluetooth connection is turned on, and you're connected to a Bluetooth
enabled device.
Your Bluetooth connection is turned on, but you're not connected to a
Bluetooth enabled device.
Manage Connections