Epson Scan Server User Manual page 62

EPSON TWAIN Pro Network dialog box does not appear on
the client machine when you try to start EPSON TWAIN Pro
Network from a TWAIN-compliant application.
Cause
Scanner and/or scanner
server is off
Connection problem
Network cable problem
Network interface card
problem
IP address or host name for
the scanner server PC is not
entered in the EPSON
TWAIN Pro Network Setup
dialog box or incorrect IP
address or host name is
entered.
What to do
Turn on the scanner then the scanner
server.
Make sure that TCP/IP is selected as
the networking protocol. Refer to
"Installing the TCP/IP protocol" in
Chapter 2 of this guide.
Make sure that the cables which
connect the EPSON scanner, the
scanner server PC and the client PC
meet system requirements and are
properly connected.
Make sure the interface card is
installed correctly.
Enter correct IP address or host name
in the EPSON TWAIN Pro Network
Setup dialog box.
Troubleshooting
4
4-5