Technical Support - Western Digital WDE4360 Technical Reference Manual

WD Enterprise WDE2170/WDE4360
8. T S
ECHNICAL
If you have a problem with your WD Enterprise drive, the following tips may help determine the
cause of the problem.


Verify that you have correctly followed the setup procedures for your system.


Check the physical installation:


Observe the environmental limits specified for this product.
For literature and additional tips:


DocuFAX automated FAX system: (714) 932-4300


Internet WWW site: http://www.wdc.com/


America Online keyword: Western Digital or WDC


Microsoft Network keyword: WDC
If the problem persists:


Call toll-free in the U.S.: 1-888-WDC-SCSI (or 1-888-932-7274)


Call (507) 286-7972


FAX (507) 286-7926
4079-001045 Rev. B
UPPORT
Jumper selections on the WDE2170 and WDE4360
Correct cabling
Controller card, properly seated and configured
System power supply
RELEASED 04-08-97

Technical Support

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