Wd Service And Support; Accessing Online Support; Contacting Wd Technical Support; Registering Your Wd Product - Western Digital my passport wireless Usre Manual

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it before returning this
product. Most technical support questions can be answered through our knowledge base or email
support service at http://support.wd.com. If the answer is not available or if you prefer, please
contact WD at the best telephone number shown below.
Your product includes 30 days of free telephone support during the warranty period. This 30-day
period starts on the date of your first telephone contact with WD Technical Support. Email support is
free for the entire warranty period and our extensive knowledge base is available 24/7. To help us
keep you informed of new features and services, remember to register your product online at
http://register.wd.com.

Accessing Online Support

Visit our product support website at
Downloads—Download drivers, software, and updates for your WD product.

Registration—Register your WD product to get the latest updates and special offers.

Warranty & RMA Services—Get warranty, product replacement (RMA), RMA status, and data

recovery information.
Knowledge Base—Search by keyword, phrase, or answer ID.

Installation—Get online installation help for your WD product or software.

WD Community—Share your thoughts and connect with other WD users.

Online Learning Center — Start here to get the most out of your WD product.

(http://www.wd.com/setup).

Contacting WD Technical Support

When contacting WD for support have your WD product serial number, system hardware, and
system software versions available.
North America
English 800.ASK.4WDC
(800.275.4932)
Spanish 800.832.4778
Mexico 001 8002754932
South America
Chile 1230 020 5871
Colombia 009 800 83247788
Venezuela 0800 100 2855
Peru 0800 54003
Uruguay 000 413 598 3787
Argentina 0800 4440839
Brazil 0800 7704932
0021 800 83247788
* Toll free number available in the following countries: Austria, Belgium, Czech Republic, Denmark, France, Germany, Ireland,
Italy, Netherlands, Norway, Poland, Slovakia, Spain, Sweden, Switzerland, United Kingdom.

Registering Your WD Product

Register your WD product to get the latest updates and special offers. You can easily register your
drive online at http://register.wd.com.
http://support.wd.com
Europe (toll free)* 00800 ASK4 WDEU
(00800 27549338)
Europe +31 880062100
Middle East +31 880062100
Africa +31 880062100
Russia 8 10 8002 335 5011
Asia Pacific
Australia 1800 429 861 / 0011 800 2275 4932
China 800 820 6682 / 400 627 6682
Hong Kong 3057 9031
India 1800 200 5789 / 1800 419 5591
Indonesia 001 803 852 3993
Japan 0800 805 7293
Korea 02 2120 3415
Malaysia 1800 817 477
New Zealand 0508 555 639 / 00800 2275 4932
Philippines 1800 1855 0277
Singapore 1800 608 6008
Taiwan 0800 225 593
Thailand 00 1800 852 5913
Other countries +86 21 2603 7560
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