Western Digital My Passport User Manual page 36

9. Appearance of a backup successfully finished message means that the backup
completed normally.
If any files could not be backed up, the WD SmartWare software displays a:
• Caution message indicating the number of files involved
• View link that you can click to see a list of the files and the reasons they were not
backed up
Some applications and running processes can keep files from being backed up. If
you cannot determine why some of your files were not backed up, try:
• Saving and closing all of your open files
• Closing all running applications—including your email program and Web browser
Important: Appearance of a Caution message indicating that your drive is full
means that there is not enough free space on the drive to complete
the backup.
The best long-term solution would be to relegate the drive to long-
term archive storage and:
a. Click the Help tab.
b. Click the WD Store link to view the Western Digital Online Store
c. Click External Hard Drives and select the best drive to suit your
10. If you clicked Stop Backup at step 8, the Stop backup? confirmation message
reminds you that the WD SmartWare software runs your backup job in the
background so you can continue using your computer for other things during the
backup.
To continue, click either:
• Continue Backup to disregard your request and resume the backup
• Stop Backup to follow through with your request and stop the backup
11. If you backed up files by category and your computer has more than one internal
hard drive or multiple drive partitions, repeat the backup procedure for each one.
website.
future requirements.
MY PASSPORT
USER MANUAL
BACKING UP FILES – 31