Copying Difficulties - Brother DCP-J525W Basic User's Manual

Printing (continued)
Difficulty
Colour Enhancement is not
working correctly.
Photo paper does not feed
correctly.
Machine feeds multiple pages.
There is a paper jam.
The paper jams when you use
duplex copy or duplex print.
(DCP-J725DW)
Printed pages are not stacked
neatly.
Machine does not print from
® ®
Adobe Illustrator .
Ink is smudged or running when
using glossy photo paper.

Copying Difficulties

Difficulty
Poor copy results when using the
ADF.
(DCP-J725DW)
Vertical black lines or streaks
appear in copies.
(DCP-J725DW)
Fit to Page does not work correctly. Make sure your source document is not skewed.
Suggestions
If the image data is not full colour in your application (such as 256 colour), Colour
Enhancement will not work. Use at least 24 bit colour data with the Colour
Enhancement feature.
When you print on Brother Photo paper, load one extra sheet of the same photo
paper in the paper tray. An extra sheet has been included in the paper package
for this purpose.
-
Clean the paper pick up rollers. (
pick-up rollers)
Make sure the paper is loaded correctly in the paper tray. (See Loading paper and
other print media uu page 11.)
Make sure the paper length guide is set to the correct paper size. Do not extend
the paper tray when you load A5 or smaller size paper. (The extendable tray is
only available for some countries.) (See Printer jam or paper jam uu page 50.)
Use one of the jam prevention settings, Duplex1 or Duplex2.
For copying
uuAdvanced User's Guide: Duplex (2-sided) copying
For printing
uuSoftware User's Guide: Duplex / Booklet (Windows
uuSoftware User's Guide: Duplex Printing (Macintosh)
If paper jams often when using duplex copy or duplex print, the paper feed rollers
may be stained with ink. Clean the paper feed rollers. (uuAdvanced User's Guide:
Cleaning the paper feed rollers)
Make sure you are using the paper support flap.
(See Loading paper and other print media uu page 11.)
Try to reduce the print resolution.
Software User's Guide: Printing (Windows
uu
uu Software User's Guide: Printing and Faxing (Macintosh)
Make sure to check the front and back of the paper. Place the glossy surface
(printing surface) face down. (See Paper Type uu page 19.)
If you use glossy photo paper, make sure that the paper type setting is correct.
Suggestions
Try using the scanner glass. (See Using the scanner glass uu page 25.)
Vertical black lines or streaks on copies are typically caused by dirt or correction
fluid on the glass strip. Clean the glass strip. (See Cleaning the scanner glass
uu page 40.)
Reposition the document and try again.
Troubleshooting
Advanced User's Guide: Cleaning the paper
uu
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