Troubleshooting - Bose ControlSpace CC-16 Safety Instructions & Install Manual

No power
Screen is blank
No response when
Volume or Select
up/down buttons
are pressed
Power on, but no
sound
Cannot "find" the
device in Designer

Troubleshooting

• Ensure that the power supply is wired correctly and plugged in
• Try disconnecting other CC-16s if sharing a supply
• Verify that the supply is DC and provides a minimum 100mA at 8V
• Press a button to see if backlight comes on (the backlight turns off
after a period of inactivity)
• Check to see if the device is connected to an ESP-88
• Check the polarity of the wiring to the ESP-88 (A->A, B->B)
• Check the DIP switch settings (2X should be ON )
• If this is the end of a long run, check that the termination DIP
switches are set to ON
• Check that the Select and/or Volume parameters have been pro-
grammed using the Designer software. Refer to the ControlSpace
Designer Software user's guide for more information
• Check that the controls have been linked (in the Designer software)
to signal processing blocks in the ESP-88
• Ensure that the CC-16 address (set with DIP switches) matches the
address of the device you programmed in Designer
• Check that the system is not muted
• Check that other components (sources and amps) are not muted
and are wired correctly
• Verify that an ESP-88 has been added to your design
• Verify that the ESP-88 "finds" the CC-16. (Look for the CC-16 in the
Properties window and be sure it corresponds with the address
you set on the CC-16.)
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