"I can't transfer a
call"
"The handset's
battery pack is
running low within
an hour or two"
"I try to recharge
the batteries but I
still get a warning
that they are low"
iDECT Help Line (for UK only): 0845 345 9677 (Local Call rate)
Intercom and transfer
Make sure the other handset is within range of the base unit.
Make sure that you have dialled the correct number for the
other handset.
Battery
Before you first use the handset, you should have left it on
the base unit or charging pod for 15 hours to charge the
batteries fully.
You may need to replace the batteries. Check the
connection between the base unit and the mains power
socket.
You need to replace the batteries.
Dispose of used batteries safely - never burn them, or
dispose them where they could get punctured.
Do not use non-rechargeable batteries in your handset - they
may explode and cause damage.
If the fault persists...
Disconnect all other devices connected to the same line and
try to make a call.
Disconnect the base unit from the telephone line and plug a
different phone into the master telephone socket. Try to
make a call. If this works, the line is OK.
If the call does not work, and you are using a two-way socket
adaptor, remove it and plug a telephone directly into the socket.
If the call now works, the adaptor may be faulty.
If you cannot make a call, the fault may be on the exchange
line. Contact your service provider.
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