Baxi GA Combi & System Boiler Range Specifications page 28

Supporting the best, with the best
Our aftersales support is on hand whenever you need it, even if you
haven't finished the installation yet
Technical support
If you need additional information to complete
an installation while on site, our technical
support team made up of experienced heateam
and gas engineers are always available on the
end of the phone with direct access to our
boilers to provide all the backup you need to
get the job finished quickly and easily.
Warranties
Once you've installed your customer's new Baxi
boiler they will be covered by our two years
parts and labour warranty*. They can register
their warranty either online or by post, giving
them complete peace of mind. Once this initial
warranty has expired, they have the option of
extending it.
"If you need some support during an
installation it's great to know that heateam
are at the end of the phone. It's clear that
their guys have been on the tools and know
how we work , which is reassuring" .
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Call us on
www.heateam.co.uk
heateam opening hours are:
Monday - Friday 8am - 6pm
Saturday/Sunday 8.30am - 2pm
Aftersales service
heateam, our award-winning
customer service division, is our
team of 270 Gas Safe registered
engineers working across the
UK to ensure your customers
are happy with their investment
in their Baxi boiler. In fact,
it's like having your very own
aftersales team. Any problems
encountered with a Baxi product within two
years of installation will be resolved quickly and
efficiently by one of our engineers.
If you're a member of our business support
scheme works we will guarantee to be with
your customer the very next day**.
*Subject to registration and an annual service by any Gas Safe registered installer
**Calls booked before 3pm
For technical enquiries e-mail info@baxi.co.uk
0844 871 1525
25/02/2013 09:01