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ATCOM IPPBX IP01 Product Manual

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Figure: ATCOM IPPBX IP01
®
ATCOM
IPPBX IP01
Product Guide
Version: 1.0
2010-05-10

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Summary of Contents for ATCOM IPPBX IP01

  • Page 1 Figure: ATCOM IPPBX IP01 ® ATCOM IPPBX IP01 Product Guide Version: 1.0 2010-05-10...

  • Page 2: Table Of Contents

    Content CONTACT ATCOM ..........................3 CHAPTER 1 THE INTRODUCTION OF IP01.................... 4 CHAPTER 2 ACCESS TO THE IP01 ......................6 2.1 W ......................6 CCESS BY ROWSER 2.2 SSH A .......................... 7 CCESS BY UTTY 2.3 A IP A ..................8...
  • Page 3 ....................51 OW TO ALL THROUGH RUNK 4.5.1 Call from IP01 to IP08 ......................51 4.5.2 Call from IP08 to IP01 ......................54 4.6 H IP01 ..............56 OW TO RANSFER ILES BETWEEN INDOWS CHAPTER 5 REFERENCE ........................58 www.atcom.cn...

  • Page 4: Contact Atcom

    Contact ATCOM The Introduction of ATCOM Founded in 1998, ATCOM technology has been always endeavoring in the R&D and manufacturing of the internet communication terminals. The product line of ATCOM includes IP Phone, USB Phone, IP PBX, VoIP gateway and Asterisk Card.

  • Page 5: Chapter 1 The Introduction Of Ip01

    SOHO/SMB telephony system Hosted service FAX terminal IVR system Interface 1 * RJ45 port 1 * Power port 1* RJ11 port (FXS/FXO interchangeable) 1* Single port FXO/FXS module slot Hardware CPU: 400MHz Blackfin 532 Chip One analog (FXO/FXS) module interface www.atcom.cn...
  • Page 6 456 * 442 * 362 mm Units per Carton 40 units/ CTN G.W./CTN 17 KG/CTN Package Item Quantity IP01 RS232 module Power Adapter Manual (disk) For the usage of IP01 in VoIP field, you can refer to the following network topology. www.atcom.cn...

  • Page 7: Chapter 2 Access To The Ip01

    IP address of IP01 WAN port (the default IP address is 192.168.1.100). You would better use Firefox instead of IE, because there are compatible issues. Then input the default Username: admin; Password: atcom (the password of old version is mysecret) in the presented screen like the following: When you login successfully, you can get the configuration web page as below: www.atcom.cn...

  • Page 8: Ssh Access By Putty

    Port textbox, click the SSH Connection type, then click open button. Please refer to the following screen: 2) Please input username: root, and the default password: 12xerXes16 in the following screen, you can access to IP01 successfully. www.atcom.cn...

  • Page 9: Access By Browser With Fallback Ip Address

    If you do not have network connection between IP01 and PC, you can try to access to IP01 by console port. Please try to do as the following steps: 1. Please connect the console port of IP01 to your PC’s console port with RS232 console cable, you can refer to the following illustration: www.atcom.cn...
  • Page 10 By this way, the IP address you set for IP01 is temporary, it will recover to the original default IP address after rebooting. If you want to give a static and permanent IP address for IP01, you can try to set it in web GUI, for detail steps please refer to chapter 3. www.atcom.cn...

  • Page 11: Chapter 3 Configure Ip01 By Web Gui

    To receive calls from PSTN and make calls to the outside world, you have to use trunk. Please select the Trunks option from the vertical menu on the left of the main page, then you can get the following screen: www.atcom.cn...

  • Page 12: Create Analog Trunks

    3.3.2 VoIP Trunks A VoIP service provider (VSP) that you have signed up with is also a trunk. Via the VoIP trunk you can dial via the VoIP service to reduce your cost when making international calls. You can set up www.atcom.cn...

  • Page 13: Outgoing Calling Rules

    Outgoing Calling Rules option from the vertical menu on the left of the main page, then you can get the following screen: Click on New Calling Rule button on the illustration above, the following screen is where you create and set up outgoing calling rule: www.atcom.cn...

  • Page 14: Dial Plans

    • Pass the number to the appropriate trunk to make the call. 3.5 Dial Plans A DialPlan is a set of Calling Rules that can be assigned to one or more users. Please select the www.atcom.cn...

  • Page 15: Users

    3.6.1 Create SIP/IAX User Click on Create New User button on the illustration above, the following screen is where you create and set up user: www.atcom.cn...

  • Page 16: Create Analog User

    At last, please click on Update button, and click on Apply Changes button in up right corner of the main page. 3.6.2 Create Analog User Click on Create New User button, the following screen is where you create and set up user: www.atcom.cn...
  • Page 17 Attension: in the textbox of Extension, the value you set is limited to a range, you can adjust the range in the following screen to meet your requirement. Please select the Options option from the vertical menu on the left, then you can get the following screen: www.atcom.cn...

  • Page 18: Ring Groups

    Please select the Ring Groups option from the vertical menu on the left of the main page, then you can get the following screen: Click on New RingGroup button on the illustration above, the following screen is where you create and set up ring group: www.atcom.cn...

  • Page 19: Call Queues

    Please select the Call Queues option from the vertical menu on the left of the main page, then you can get the following screen: Click on Create New Queue button on the illustration above, the following screen is where you www.atcom.cn...

  • Page 20: Voice Menus

    The system should allow callers to make the selection according to the voice menu. Please select the Voice Menus option from the vertical menu on the left, then you can get the following screen: www.atcom.cn...

  • Page 21: Time Intervals

    Time Intervals defines ranges of working time that will be used by call routing features. Please select the Time Intervals option from the vertical menu on the left of the main page, then you can get the following screen: www.atcom.cn...

  • Page 22: Incoming Calling Rules

    Please select the Incoming Calling Rules option from the vertical menu on the left of the main page, then you can get the following screen: Click on New Incoming Rule button on the illustration above, the following screen is where you create and set up time interval: www.atcom.cn...

  • Page 23: Voicemail

    Please select the Voicemail option from the vertical menu on the left of the main page, then you can get the following screen: Click on General Settings button on the illustration above. You can see the following screen: www.atcom.cn...
  • Page 24 You can get information of parameters by putting your cursor on the label. If you want to set voicemail function for the user, you have to enable voicemail component when you set up a user. Please refer to the following illustration: www.atcom.cn...

  • Page 25: Conferencing

    Please select the Conferencing option from the vertical menu on the left of the main page, then you can get the following screen: Click on New Conference Bridge button on the illustration above. Below is what my conference configuration page looks like: www.atcom.cn...

  • Page 26: Follow Me

    If A calls B, B does not answer, the call will be transferred to C who is set up in follow me. Please select the Follow Me option from the vertical menu on the left, then you can get the following screen: You can choose user for which you want to setup follow me function, Here taking the user 6006 www.atcom.cn...
  • Page 27 Click on Dial Local Extension and select 6001. Click on Add button and click on Apply Changes button in up right corner of the main page. Through the above settings, someone calls 6006, but 6006 does not answer, the call will be transferred to 6001 automatically. www.atcom.cn...

  • Page 28: Voicemail Groups

    From the above settings, I can dial 6600 to leave message for user 6005 and 6006. 3.16 Voice Menu Prompts This component is used for recording custom voice menu. Please select the Voice Menu Prompts option from the vertical menu on the left of the main page, then you can get the following screen: www.atcom.cn...
  • Page 29 Click on Record button, the asterisk will call to 6001, 6001 will show like the following: Click on Answer button, then you call speak and start to record what you say. The following illustration will be presented after you click on the Answer button. www.atcom.cn...

  • Page 30: System Info

    3.17 System Info From this component, you can easily get the basic system information, it includes: General Information: The latest version of IP01 is voiptel_ce_ip01-0.3.6. You can see the version that you are using from Version Details in the above illustration. www.atcom.cn...
  • Page 31 Network Information: Disk Usage Information: Memory Usage Information: www.atcom.cn...

  • Page 32: Backup

    Click on Create New Backup button on the illustration above, you can get the following illustration: File Name: give a file name for the backed up file. Click on Backup button, once the backup process is completed, you will see a screen with the backup filename displayed in illustration below. www.atcom.cn...

  • Page 33: Active Channels

    This component is used for administrator to manage the system, it includes the following modules: General Preferences Language Change Password Factory Reset Reboot Advanced Options General Preferences: you can set up a user to be the operator and the range of extension number for different types’ extensions like the following screen: www.atcom.cn...
  • Page 34 After inputting your new password, please click on Update button, then click on Apply Changes button on the up right corner of the main page. Factory Reset: it will help you to recover to the default factory settings. Click on Factory Reset button, the following illustration will be presented below: www.atcom.cn...
  • Page 35 Show Advanced Options in the following illustration: After click on Show Advanced Options in the illustration above, you can see the advanced options in the vertical menu on the left of the main page like the following: www.atcom.cn...

  • Page 36: Asterisk Logs

    Here I need to see the asterisk log of April 21 ,2010, I click on 21 in the date table, I get the following screen: I click on Go button, then I get the log in the following screen: www.atcom.cn...

  • Page 37: Bulk Add

    After click on OptionsAdvanced OptionsShow Advanced Options, please select the File Editor option from the vertical menu on the left, then you can get the following screen: From the drop-down list of config files, you can select the file you want to edit or read. www.atcom.cn...

  • Page 38: Asterisk Cli

    These are some of the available CLI commands that can be executed from the console, you can input the asterisk CLI commands from the web page directly. After click on OptionsAdvanced OptionsShow Advanced Options, please select the Asterisk CLI option from the vertical menu on the left, then you can get the following screen: www.atcom.cn...

  • Page 39: Network Settings

    3. DHCP: no: IP01 will use the static IP address set below. If you want to get static and permanent IP address, please do not select “yes”, after configure other parameters, please click “save” in the bottom of your page to save your setting. www.atcom.cn...

  • Page 40: Firmware Update

    3.26.1 Download the Latest Firmware File and Set up TFTP Server. 1) Download the md5 file from http://www.atcom.cn/downloads/IPPBX/Firmware/IP01-v0.3.6-100506.md5, then put it in your TFTP server root directory. 2) Run your TFTP server, and I set up it like the following: “E:\upgrade”...

  • Page 41: Call Detail Records

    You can click on the prev to look up the last page for call record, and click on the next to look up the next page for call record, you can also set the value from the drop-down list of view which means how many calls will be displayed in one page. www.atcom.cn...

  • Page 42: Chapter 4 An Application Case Of Ip01

    4.1.1 Access to the Web Page of IP01 by Browser After connecting IP01 to LAN, please open your browser of PC with windows OS and input the IP Address of IP01 (the default IP address is 192.168.1.100), then you can get the following screen: www.atcom.cn...

  • Page 43: Add Up Users From Web Page Of Ip01

    Please input the default Username: admin; Password: atcom in the presented screen above. When you login successfully, you can get the configuration web page as below: 4.1.2 Add up Users from Web Page of IP01 1) Add up a DialPlan Before you add up user, you have to add up a DialPlan, please click on Dial PlansNew...

  • Page 44: Register Sip User 6001 In At610

    4.1.3 Register SIP user 6001 in AT610 After logging into the web page of IP Phone AT-610, please select VOIP option, I register the 6001 as the following illustration: After configuring, please click on the APPLY button. www.atcom.cn...

  • Page 45: Register Sip User 6005 In At620

    Here I will give the simple configuration steps which show how to make a call to outside, for detail configuration, you can refer to chapter 3. 4.2.1 Create an Analog Trunk After logging into the web page of IP01, please click on Trunks Analog Trunks, I configure an analog trunk like the following: www.atcom.cn...

  • Page 46: Create An Outgoing Calling Rule

    At last, please click on Update button, and click on Apply Changes button in up right corner of the main page. 4.2.2 Create an Outgoing Calling Rule After logging into the web page of IP01, please click on Outgoing Calling Rules New Calling Rule, I configure an outgoing calling rule like the following: www.atcom.cn...

  • Page 47: Create A Dial Plan

    I will use the user 6001 I created before, here I need to reselect a dial plan for 6001, here I need to use DialPlan2, so I select DialPlan2 in the DialPlan drop-down list. Now I can call out with prefix 2, if the caller number is 10086, I will dial 210086. www.atcom.cn...

  • Page 48: How To Get An Incoming Call From Outside

    At last, please click on Update button, and click on Apply Changes button in up right corner of the main page. 4.3.3 Create a Voice Menu After logging into the web page of IP01, please click on Voice Menus Create New VoiceMenu, I create a voice menu like the following: www.atcom.cn...

  • Page 49: How To Call Each Other Directly From Different Network Segment

    From the web page of your router, please configure the IP address, subnet mask and default gateway of WAN port, I configured a static IP Address 172.16.1.1; Subnet Mask: 255.255.0.0; Default Gateway: 172.16.1.254. You can refer to the following: www.atcom.cn...
  • Page 50 From the web page of your router, please configure the IP address, subnet mask and DHCP, I configure them like the following: From the webpage of your router, please configure port range forwarding like the following: www.atcom.cn...
  • Page 51 After logging into web page of IP Phone AT-620, please select Network option to enter the screen of configuring IP Address. I set up a static IP Address: 172.16.1.2; Netmask: 255.255.0.0; Gateway: 172.16.1.254. After finishing the configuration, please click on the Apply button. You www.atcom.cn...

  • Page 52: How To Call Through Voip Trunk

    Now you can call each other among 6020,6001 and 6005 directly. 4.5 How to Call through VoIP Trunk 4.5.1 Call from IP01 to IP08 In order to call from IP01 to IP08, I will create a SIP user in IP08 for the SIP trunk in IP01, create www.atcom.cn...
  • Page 53 Add a SIP user 6030 in IP08 for AT-620, the way is the same as adding 6035. 2) Add a VoIP trunk in IP01, after logging into the webpage of IP01, please click on TrunksVOIP TrunksNew SIP/IAX Trunk, I configure a SIP trunk1 like the following: www.atcom.cn...
  • Page 54 After configuring, please click on Add button, and click on Apply Changes button in up right corner of the main page. Create an outgoing calling rule in IP01, after logging into the webpage of IP01, please click on Outgoing Calling RulesNew Calling Rule, I configure an outgoing2 rule like the following: www.atcom.cn...

  • Page 55: Call From Ip08 To Ip01

    SIP trunk, an outgoing call rule and a dial plan in IP08. 1） Add a user 6008 in IP01 Add a SIP user: 6008, after logging into the web page of IP01, please click on Users Create New User, I add a user 6008 like the following: www.atcom.cn...
  • Page 56 TrunksNew SIP/IAX Trunk, I configure a SIP trunk like the following: After configuring, please click on Add button, and click on Apply Changes button in up right corner of the main page. 3) Create an outgoing calling rule in IP08 www.atcom.cn...

  • Page 57: How To Transfer Files Between Windows Pc And Ip01

    4.6 How to Transfer Files between Windows PC and IP01 Using WinSCP software, it is the most convenient way to transfer files between windows PC and IP01. Open your WinSCP software，enter the IP Address, username, password of IP01 like the following screen: www.atcom.cn...
  • Page 58 If you want to transfer a file from windows PC to IP01, you just need to choose the file and drag it to the directory of IP01, at last, click on copy button in the popping-up screen like the following: www.atcom.cn...

  • Page 59: Chapter 5 Reference

    Chapter 5 Reference http://atcom.cn/download.html http://www.asteriskguru.com/ http://www.openippbx.org/index.php?title=Main_Page http://www.atcom.cn/ www.atcom.cn...

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