Troubleshooting Guide - Dimplex BFSL33 Service Manual

TROUBLESHOOTINg gUIDE

PROBLEM
general
Circuit breaker trips or fuse
blows when unit is turned on
Unit turns on or off by itself
Lights dim in room while the unit
is on
Power cord gets warm
Appearance
Fireplace does not turn on Manu-
ally
Fireplace does not turn on with
Remote Control
Flame Frozen
Flame not bright or flame not
visible
Log set dim, not glowing
Flame Shudder
Light leaking around the log set
18
CAUSE
Short in unit wiring.
Improper circuit current rating
Radio frequency disturbance from out-
side sources.
Defective Remote Control Receiver
Unit is drawing close to circuit current
rating
Normal Operation
Defective power cord
Improper operation
No incoming voltage
Loose wiring
Defective On/Off Switch
Defective 3-Position Switch
Improper operation
Remote control not initialized to fireplace
Defective Remote Control
Defective Remote Control Receiver
Defective flicker motor
Loose wiring
Loose wiring
Malfunctioning LED strip
Defective LED Driver Board
Malfunctioning LED's in Logset
Defective flicker motor
Log set not positioned properly
SOLUTION
Trace wiring in unit.
Additional appliances may exceed the current rating of
the circuit breaker or fuse. Install unit on a dedicated
15 amp circuit.
Replace Remote Control and Remote Control Re-
ceiver, and initialize.
Replace Remote Control Receiver, initialize with Re-
mote Control
Move the unit to another outlet or install unit on a dedi-
cated 15 amp circuit
The power cord may get slightly warm to the touch
when the heater is on
Replace power cord if cord gets hot to the touch.
Refer to Operation Section
Check Fuse/Breaker Panel
Check wiring connections
Replace On/Off Switch
Replace 3-Position Switch
Refer to Operation Section
Initialize the Remote Control to the Remote Control
receiver
Install new battery into the Remote Control. Initialize
remote where necessary
Replace Remote Control Receiver and initialize to
Remote Control
Replace Remote Control Receiver, initialize to Remote
Control
Replace flicker motor
Check wiring connections
Check wiring connections
Replace LED Strip
Replace LED Driver Board
Replace Logset or Driver Board
Replace flicker motor
Check log set for proper fit
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