Troubleshooting/Before Calling Service - Amana RS3100007 Service Manual

Before Calling Service
You may save time and money by checking items below before calling for service. List includes common concerns
that are not the result of defective workmanship or materials. If your question is not explained below, contact Amana
Consumer Affairs Department at 800-843-0304.
TOPIC
NOISE
"Clunking" or gear
sounds
Rattling and clanking
noise
Squealing sound or hot
rubber odor
Thumping sound
Vibrating noise
Spray/whistling noise
OPERATION
Washer does not start
Washer won't spin
Residue left in tub
POSSIBLE CAUSE
Normal mechanical sounds in
commercial-quality washer
Loose objects, such as coins or pins, in
tub or pump
Belt buckles, metal fasteners hitting
wash tub
Overloaded wash tub
Heavy wash loads; unbalanced loads
Washer not resting firmly on floor
Wash load distributed unevenly in tub
Shipping plug not removed during
installation
Spray rinse
Electrical power cord may not be
plugged in, or connection may be loose
Fuse blown, circuit breaker tripped, or
power outage occurred
Water supply faucets not turned on
Timer knob/cycle selector set incorrectly
Motor overheated
Lid partially open
Heavily soiled items
SOLUTION
Normal operation.
Stop washer and check tub. Remove loose objects.
If noise continues after washer is restarted, objects
may be in pump: call your authorized servicer.
Close zippers, buttons, and fasteners. Clothing with
buckles must be turned inside out.
Do not overload washer. Stop washer and reduce
size of load. See Washing Guide for proper load
level information.
Usually normal, but unbalanced loads should be
redistributed. Stop washer and rearrange load.
Make sure floor is strong enough for washer. Adjust
leveling legs so washer rests firmly on floor. See
Installation Instructions for leveling details.
Stop washer and rearrange load.
See Installation Instructions for details on removing
shipping plug.
Normal operation. W asher sprays water inside tub
while running at high speed during rinse and spin.
Make sure plug from power cord fits tightly into wall
outlet.
Replace fuse or reset circuit breaker. Do NOT
increase fuse capacity. Call qualified electrician to
correct circuit overload problem. Call local utility
company to correct power outage.
Turn on water supply faucets.
Move indicator slightly clockwise. Pull out on timer
knob.
Internal overload protector automatically stops motor
in event of overload. Protector resets in
approximately 3 minutes and motor automatically
restarts. If overload protector stops motor again, quit
using washer and call service technician.
Do not overload washer. Largest dry load level
should not be higher than bottom of fabric softener
dispenser or top of agitator.
Close lid completely.
Wipe tub with non-abrasive household cleaner and
rinse. Before washing, shake or brush excess dirt
and sand from items.
C–13 RS3100007 Rev. 0