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Amana RS3100007 Service Manual

Amana washer
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Service
Top Load Washer
Service Manual for
Amana
®
This manual is to be used by qualified appliance
technicians only. Amana does not assume any
responsibility for property damage or personal
injury for improper service procedures done by
an unqualified person.
This Base Manual covers
new double front panel series,
Top Load Wash Machines.
Refer to individual Technical Sheet
for specific information on models.
RS3100007
October 1999
Revision 0

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Summary of Contents for Amana RS3100007

  • Page 1 Service Manual for Amana ® This manual is to be used by qualified appliance technicians only. Amana does not assume any responsibility for property damage or personal injury for improper service procedures done by an unqualified person. This Base Manual covers new double front panel series, Top Load Wash Machines.

  • Page 2: Table Of Contents

    Outer tub does not empty..16 Excessive vibration..16 Water leaking from outer tub... 16 Amana Appliances Inc. • 2800 220thTrail • Amana, Iowa • 52204 • Printed in the U.S.A. RS3100007 Rev. 0 Disassembly Procedures Control Hood Assembly ... 17 Control Hood End Panels ...

  • Page 3: Important Information

    (such as exposure to electrical shock) may result. Amana will not be responsible for any injury or property damage from improper service procedures. If performing service on your own product, assume responsibility for any personal injury or property damage which may result.

  • Page 4: Important Safety Information

    • Always disconnect the washer from electrical supply before attempting any service. Disconnect the power cord by grasping the plug, not the cord. RS3100007 Rev. 0 • Install the washer according to the Installation Instructions. All connections for water, drain,...

  • Page 5: General Information

    Complete registration card and promptly return. If registration card is missing, call the Consumer Affairs Department. Appliance can also be registered through out website www.amana.com. When contacting Amana Appliances, provide product information. Product information is on the serial plate. Record the following information. Model Number:...

  • Page 6: General Operation Definition

    Temperature switch Washtub Transmission RS3100007 Rev. 0 After the wash agitation is completed, the timer advances into the first spin. During spin, the motor reverses turning in a clockwise direction to spin the water out of the washtub. The combination of water,...

  • Page 7: Component Testing Information

    If no voltage is present at indicator light check wiring. Nominal 1155 >1 >1 >1 >1 >1 >1 >1 >1 Approximately 1000 Refer to specific model Technical Sheet for timing sequence chart and functional description of the component. RS3100007 Rev. 0...
  • Page 8 Pressure switch Motor Drain pump Brake pad Transmission assembly Drive belt Lid switch SPST RS3100007 Rev. 0 WARNING Test Procedure Do not disconnect the pressure hose from pressure switch to perform measurements. Measure resistance across the following terminals on the pressure...

  • Page 9: Internal Motor Diagram And Schematic

    To avoid risk of electrical shock, personal injury, or death, disconnect power to washer before servicing, unless testing requires it. Wire harness connection block WARNING White Brown Yellow Blue 4P M Yellow Overload protector Aux. Motor Assembly (one speed motor) RS3100007 Rev. 0...
  • Page 10 Internal Motor Diagram and Schematic To avoid risk of electrical shock, personal injury, or death, disconnect power to washer before servicing, unless testing requires it. Wire harness connection block RS3100007 Rev. 0 WARNING White Brown Yellow Blue Violet 4P M...
  • Page 11 Internal Motor Diagram and Schematic WARNING To avoid risk of electrical shock, personal injury, or death, disconnect power to washer before servicing, unless testing requires it. Black White Blue Yellow White/Black PLUG Motor Assembly (three speed motor) RS3100007 Rev. 0...

  • Page 12: Troubleshooting Procedures

    Test timer and replace if failed. Test electronic control and replace if failed. Refer to appropriate wiring diagram. See “No Hot Water” chart. See “No Cold Water” chart. Test mixing valve and replace if failed. Result Result Result RS3100007 Rev. 0...

  • Page 13: Water Fill Does Not Stop At Proper Level

    Motor start functions fail or motor only hums. Timer improperly set. Failed timer. Failed electronic control. Broken, loose, shorted or incorrect wiring. RS3100007 Rev. 0 WARNING Test switch and replace if failed. Replace pressure hose. Blow air through hose to remove water.

  • Page 14: Washer Smokes, Overheats, And Cycles On Protector Or Switch Actuator Kicks In And Out

    Test timer and replace if failed. Test electronic control and replace if failed. Refer to appropriate wiring diagram. Test timer and replace if failed. Test electronic control and replace if failed. Refer to appropriate wiring diagram. Result Result Result RS3100007 Rev. 0...

  • Page 15: Slow Spin Or No Spin

    Brake, transmission or motor have locked up and will not turn. Motor switch functions fail. Failed timer. Broken, loose, shorted or incorrect wiring. RS3100007 Rev. 0 WARNING Use a different cycle. Close door or test switch and replace if failed. Replace pump.

  • Page 16: Washer Locks-Up Or Binding

    Remove lubricant and replace damage components. Replace balance ring. Remove shipping plug. Install rubber feet. Replace hub and seal kit assembly. Replace outer tub. Replace hose and/or accumulator. Replace gasket. Tighten hose clamp. Remove obstruction in drain hose. Result Result Result Result RS3100007 Rev. 0...

  • Page 17: Disassembly Procedures

    6. Reverse procedure to reassemble. NOTE: To avoid an open circuit, DO NOT pull on terminal block wires when removing blocks from timer as this could damage wires or terminal crimping. Plastic tab marked 1 RS3100007 Rev. 0...

  • Page 18: Temperature And Speed Switch

    Timer skirt knob Graphic panel RS3100007 Rev. 0 To avoid risk of electrical shock, personal injury, or death, disconnect power to unit before servicing. Temperature and Speed Switch 1. Loosen control hood assembly, see “Control Hood Assembly” procedure steps 1 and 2.

  • Page 19: Pressure Switch

    3. Raise loading door to a vertical position, disengage loading door from loading door clip by swing left side of door toward front of washer. 4. Rotate loading door so door is upside down. Hinge attaching screws Hinge (right side) Loading door RS3100007 Rev. 0...

  • Page 20: Agitator

    No. 254P4P, under bottom edge of agitator. Agitator hooks RS3100007 Rev. 0 To avoid risk of electrical shock, personal injury, or death, disconnect power to unit before servicing. NOTE: Hooks must be positioned 180° from each other, and must be placed under base of agitator near agitator vane for greater stability.

  • Page 21: Installing Drive Bell

    NOTE: Do not push agitator onto drive bell any further than necessary. shoulder Top of seal Apply 36765P grease Bottom seal flange RS3100007 Rev. 0...

  • Page 22: Service Access Panel

    3. Reverse procedure to reassemble. Panel Locators • Remove screws securing panel locators to side flanges of front panel. RS3100007 Rev. 0 To avoid risk of electrical shock, personal injury, or death, disconnect power to unit before servicing. Brace • Remove brace from front panel by swinging one end towards bottom of front panel and remove brace.

  • Page 23: Pump And Belt Removal

    Running a pump without water will damage the seals. Rear pump leg (Must be located between belt when installing pump assembly.) Motor shaft (Clean shaft and apply a thin film of lubricant No. 03637P.) Motor emboss RS3100007 Rev. 0...

  • Page 24: Motor Disassembly

    (Clean shaft and apply a thin film of lubricant Motor assembly RS3100007 Rev. 0 To avoid risk of electrical shock, personal injury, or death, disconnect power to unit before servicing. NOTE: Lay motor on its side. Observe belt configuration around rear pump leg. Belt MUST encircle rear pump leg when reassembling.

  • Page 25: Cabinet Top

    2. Remove screw securing mixing valve bracket. 3. Pull mixing valve bracket and valve out the back of washer. 4. Disconnect quick disconnect terminals from mixing valve solenoid terminals. NOTE: See appropriate wiring diagram when rewiring components. 5. Reverse procedure to reassemble. RS3100007 Rev. 0...

  • Page 26: Tub Cover And Gasket

    1 through 2. 7. Remove bolts and washers securing washtub to hub. 8. Lift washtub and balance ring out of outer tub. RS3100007 Rev. 0 To avoid risk of electrical shock, personal injury, or death, disconnect power to unit before servicing.

  • Page 27: Drive Pulley, Helix And Brake

    Three speed models never spin on the lowest speeds. If not, the cause could be dragging brake pads. If problems occur with steps (c) or (d), remove brake assembly and correct problem. RS3100007 Rev. 0...

  • Page 28: Weldment And Bearing Assembly

    Check for a .030 (.76 mm) minimum gap between drive pulley and helix ramp surfaces. RS3100007 Rev. 0 To avoid risk of electrical shock, personal injury, or death, disconnect power to unit before servicing. NOTE: If gap is less than .030 (.76 mm), brake may not stop washtub from spinning in required seven seconds because brake will not close properly.

  • Page 29: Transmission Assembly

    1. Remove outer tub, see “Outer Tub” procedure steps 1 through 11. 2. Remove friction ring and replace with new friction ring. 3. Reverse procedure to reassemble. NOTE: When installing module springs, make sure spring hooks are fully seated in the holes. RS3100007 Rev. 0...
  • Page 30 Appendix A A–1 RS3100007 Rev. 0...
  • Page 31 COLD connections are identified by letters H and C stamped into washer cabinet and by HOT and COLD printed on water fill hoses. RS3100007 Rev. 0 NOTE: Save shipping plug and shipping brace; reinstall whenever washer is moved more than 4 feet.

  • Page 32: Installation Instructions (New Graphics

    ¼ turn with pliers. DO NOT cross-thread or over- tighten couplings. Turn on water and check for leaks. If leaks are found, retighten hose couplings. Continue tightening and rechecking until no leaks are found. Standpipe A–3 COLD Wall Unit RS3100007 Rev. 0...
  • Page 33 WASHER MUST NOT ROCK. See Installation Requirements section. Plug washer into 3-prong grounded outlet only. RS3100007 Rev. 0 Wipe tub with clean rag and soap diluted in warm water to remove any oil used in manufacturing. Use household spray cleaner if necessary.
  • Page 34 Installation Summary (In shipping brace) A–5 RS3100007 Rev. 0...
  • Page 35 • DO NOT use an adapter plug with this appliance. • DO NOT pinch power cord. Kits are available at extra cost through Amana dealer or Amana factory 1-800-843-0304. Siphon Break Kit For standpipe installation below 36" (91.44 cm), install part #562P3.

  • Page 36: Installation Requirements

    End of drain hose must be 36" (91.44 cm) above floor, or water may run out of washer before end of cycle. A–7 ü " (19.05 mm) female garden hose 1999 Amana Appliances Amana, Iowa 52204 RS3100007 Rev. 0...
  • Page 37 Appendix B B–1 RS3100007 Rev. 0...
  • Page 38 Important Safety Information ... B–4 Starting the Wash ... B–5 Cycles ... B–7 Dispensers ... B–8 Features, Hints, and Care ... B–9 Moving and Storage ... B–10 Trouble Shooting ... B–11 Warranty ... B–13 RS3100007 Rev. 0 B–2...
  • Page 39 Please take the time to complete the registration card and return promptly. If registration card is missing, call Amana Consumer Affairs Department. When contacting Amana, provide product information from serial plate found on lower right hand corner of inner lid:...
  • Page 40 9. Do not install or store washer where it will be exposed to water and/or weather. 10. Do not tamper with washer controls. RS3100007 Rev. 0 WARNING 11. Do not repair or replace any part of washer or attempt any service, unless specifically recommended...
  • Page 41 If the tub is filling and you decide to change the LOAD SIZE SETTING, you must turn the knob to RESET before changing the load size. The tub can overfill if you do not turn to RESET first. RS3100007 Rev. 0...
  • Page 42 Items must move freely through wash/rinse water. • Bulky fabrics may need more water added after agitation begins. Turn Load Size knob to RESET and back to desired setting. Close washer lid Washer will not operate when lid is open. RS3100007 Rev. 0 B–6...
  • Page 43 More water also helps reduce fabric wear and wrinkling. To protect delicate fabrics, washer speed automati- cally runs at Gentle/Slow, regard- less of position of speed selector switch. RS3100007 Rev. 0...
  • Page 44 • Do not mix powdered detergent with liquid softener in dispenser or softener will become gummy. RS3100007 Rev. 0 Use only liquid bleach in dispenser. To use powdered bleach, add to wash tub with detergent. Carefully and slowly, pour recommended amount of bleach into dispenser during first washer fill.
  • Page 45 Amana's self cleaning lint filter works throughout the wash cycle to constantly remove lint and other residue from the water. Located between the outer and inner tub, the lint filter removes lint as water passes from the bottom of the outer tub back to the inner tub.
  • Page 46 5. It is normal for some water to remain inside pump. To prevent damage to washer and pump if remaining water freezes, allow washer to warm to 24 to 48 hours after removing from storage, so water can thaw before use. RS3100007 Rev. 0 IMPORTANT: To avoid possible property damage from flooding, turn off water supply to washer during extended periods of non-use.
  • Page 47 You may save time and money by checking items below before calling for service. List includes common concerns that are not the result of defective workmanship or materials. If your question is not explained below, contact Amana Consumer Affairs Department at 800-843-0304.
  • Page 48 Water enters washer, but tub Incorrect standpipe height for drain hose does not fill RS3100007 Rev. 0 Do not overload washer. Rearrange load to allow proper spin. Straighten drain hose. Check water pressure at another faucet in house. Wait for water supply and pressure to increase.
  • Page 49 For one (1) year from the date of original retail purchase, Amana will repair or replace any part that fails due to a defect in materials or workmanship. After one year from the date of original retail purchase, Amana will provide a free part, as listed below, to replace any part that fails due to a defect in materials or workmanship.
  • Page 50 Appendix C C–1 RS3100007 Rev. 0...
  • Page 51 Owner’s Manual Top Loading Washer Keep instructions for future reference. Be sure manual stays with washer. RS3100007 Rev. 0 Contents Important Safety Information ... C–3 Product Registration and Service... C–4 Before You Install ... C–5 Installation Instructions... C–7 Helpful Hints and Features ... C–9 Care and Cleaning ...

  • Page 52: Important Safety Information

    Common sense, caution, and care must be exercised when installing, maintaining, or operating washer. Always contact your dealer, distributor, service agent, or manufacturer about problems or conditions you do not understand. C–3 RS3100007 Rev. 0...
  • Page 53 (include model number and phone number) at Consumer Affairs Department, Amana Appliances, 2800 - 220th Trail, Amana, Iowa 52204-0001. For more information on this and other Amana products, visit our Web site www.amana.com call Consumer Affairs Department at 1-800-843-0304 Monday –...

  • Page 54: Electrical Requirements

    (138 to 827 kPa). Water pressure under 20 pounds per square inch (138 kPa) results in extended washer fill time. C–5 " (19.05 mm) Cold water connection Hot water connection Water mixing valve RS3100007 Rev. 0...

  • Page 55: Before You Install

    Never install washer on a platform or weak support structure. DO NOT install washer on carpeted floor. Use dimensions shown at right to determine space needed for easy installation and servicing. RS3100007 Rev. 0 Washer Dimensions Risers (air cushions) C–6 Before You Install OPEN 90°...
  • Page 56 2 flat rubber washers 2 screened hose filters 2 water fill hoses beaded tie-down strap 4 rubber leveling foot pads Screwdriver Pliers Level Wrench cardboard base shipping plug MOVE WASHER TO FINAL AREA; REMOVE SHIPPING PLUG Washer must be within 4 feet of desired area before beginning installation.
  • Page 57 Pump seal may overheat and leak if washer is used before water is added. Small amount of water from first use stays in drain system to cool pump and prevent seal damage. Questions? See Washing Guide or call Amana Consumer Affairs Department 1-800-843-0304 bubble level locknut...

  • Page 58: Operating Instructions

    TYPE OF CLOTHING Sturdy whites and colorfast items Work clothes Soiled items Diapers Delicate or colorfast items Moderately soiled permanent press Silks, woolens, nylon, acrylic Rinsing of some items Non-colorfast items Extra-delicate clothing Rinsing of most items RS3100007 Rev. 0...
  • Page 59 Even with small loads, full tub of water is recom- mended for more complete cleaning, so items can move freely. More water also helps reduce fabric wear RS3100007 Rev. 0 Operating Instructions and wrinkling. To protect delicate fabrics, washer speed automatically runs at Gentle/Slow, regardless of posi- tion of speed selector switch.

  • Page 60: Helpful Hints And Features

    Helpful Hints and Features Following are general suggestions for using your top- load washer. See Amana’s Washing Guide for detailed information about preparing your wash loads, effect of water hardness, water temperature settings, load sizes, laundry aids, special care items, and stain removal.

  • Page 61: Care And Cleaning

    • Do not move washer without reinstalling shipping brace (Part #38039) and shipping plug (Part #38149). See instructions below for reinstallation procedures. RS3100007 Rev. 0 Care and Cleaning Moving Washer to New Location Replace shipping plug under motor. See illustration.

  • Page 62: Troubleshooting/Before Calling Service

    You may save time and money by checking items below before calling for service. List includes common concerns that are not the result of defective workmanship or materials. If your question is not explained below, contact Amana Consumer Affairs Department at 800-843-0304.
  • Page 63 Water enters washer, but Incorrect standpipe height for drain tub does not fill hose RS3100007 Rev. 0 Before Calling Service SOLUTION Do not overload washer. See Washing Guide for details. Rearrange load to allow proper spin.
  • Page 64 To prevent mold or mildew, leave lid open so moisture inside machine can evaporate. When closing your home for extended periods, have service technician drain washer to avoid stagnant water. Unplug cord from electrical outlet. Disconnect hoses from faucets. C–15 RS3100007 Rev. 0...

  • Page 65: Warranty

    For warranty service, contact an authorized Amana servicer. Should you have a service problem that is not resolved locally, RS3100007 Rev.
  • Page 66 Fast Track for Installing Washer See manual for details PULL Part No. 40068301 ©1999 Amana Appliances www.amana.com Printed in USA 6/99 Amana, Iowa 52204 C–17 RS3100007 Rev. 0...

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Top load washer

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