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Clear server
If the DocuColor hangs after the Clear Server command is executed, power cycle the
DocuColor and choose the Clear Server command again.
Suspend/Resume Printing
When you need to interrupt print jobs to make copies, wait until the DocuColor is not
printing (the print icon is not displayed on the LCD) and use the Suspend Printing and
Resume Printing commands on the Control Panel. The Interrupt Job key on the copier is
for interrupting copy jobs only.
Laptop computers
With certain models of laptop computers (for example, IBM ThinkPad), you should always
disconnect the parallel port cable before shutting down the computer.
Manual feed printing
Make sure that you load the correct page size for manual feed printing. If you specify
Manual Feed for the page source, the document will be printed on the pages you load even
if they are not the size specified in the document.
Manual feed tray printing
Although the DocuColor supports transparency printing (from the bypass tray), in order to
print from that tray you must select manual feed in the Print dialog box.
LPR printing
When sending multiple jobs with the LPR command from SGI workstations and possibly
other client workstations as well, the jobs may be combined into a single LPR transfer. In
this case only the first job in the transfer block prints—the others do not print.
SMB printing
If an Invalid Handle message is reported with SMB printing it means that the job timed
out. This is most likely to occur when printing to the Direct connection, which accepts
only one job at a time, but may also occur when printing to the Print queue if multiple
connections to the DocuColor are active.
If both the Ethernet and Token Ring ports are enabled, SMB broadcasts only on the
Ethernet segment. To allow for SMB broadcasting on the Token Ring segment, you must
disable the Ethernet port (not just the Ethernet IP address) in Setup (see the Administrator
Guide).
Postcard paper size
When printing jobs for which a Postcard paper size is specified with an Adobe printer driver
from Macintosh or Windows computers, the job may print as Letter instead of Postcard. If
this occurs with a Macintosh computer, open the System Folder>Preferences folder and
delete the folder named Printer Prefs. If it occurs on a Windows computer, delete and then
reinstall the Adobe printer driver as described in the README file for the driver (on the
User Software CD).
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