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Wireless VDSL
Modem Router
Model #: V1000H
User Manual
Ver 1.0
Solutions for the Digital Life

Summary of Contents

  • Page 1

    Wireless VDSL Modem Router Model #: V1000H User Manual Ver 1.0 Solutions for the Digital Life ™...

  • Page 2: Table Of Contents

    Table of Contents Introduction Minimum System Requirements Features Getting to Know the Modem Router Getting Started With the Modem Router Accessing the Home Screen Host Screen Configuring Wireless Settings Accessing Wireless Settings Basic Settings Wireless Security Radio Setup SSID Setup Wireless MAC Authentication 802.1x Configuring the Modem Router’s Utilities...

  • Page 3: Table Of Contents

    Table of Contents QoS Settings Remote GUI Remote Telnet Dynamic Routing Static Routing Admin Password Port Forwarding Applications DMZ Hosting Firewall UPnP Viewing the Modem Router’s Status Accessing Wireless Settings Connection Status WAN Status WAN Ethernet Status Routing Table Firewall Status NAT Table Wireless Status Modem Utilization...

  • Page 4: Introduction, Minimum System Requirements, Features

    Introduction Thank you for choosing the Actiontec Wireless VDSL Modem Router. With its powerful wireless N radio, gigabit Ethernet switch, and WAN port, as well as its dual-core processor and support for HPNA, the Modem Router will propel you to new speeds as you traverse the Internet.

  • Page 5

    Wireless VDSL Modem Router • 64-, 128-, and 256-bit WEP/WPA/WPA2 wireless LAN security • IEEE 802.3 Ethernet standard compliance • Four 10/100/1000 Base-T Ethernet ports (LAN) • One 10/100/1000 Base-T Ethernet ports (WAN) • DHCP server option • MAC address cloning •...

  • Page 6: Getting To Know The Modem Router

    Chapter 1 Introduction Getting to Know the Modem Router This section contains a quick description of the Modem Router’s lights, ports, etc. The Modem Router has several indicator lights ( s) and a button on its front panel, and a series of ports and switches on its rear panel. Front Panel The front panel of the Modem Router features 11 LEDs: Power, DSL, Internet, WAN Ethernet, Internet, Ethernet (4), HPNA, USB, Wireless and WPS Push...

  • Page 7

    Wireless VDSL Modem Router Power The Power LED displays the Modem Router’s current status. If the Power LED glows steadily green, the Modem Router is receiving power and fully operational. When the Power LED is rapidly flashing, the Modem Router is initializing. If the Power LED is glows red when the Power cord is plugged in, the Modem Router has suffered a critical error and technical support should be contacted.

  • Page 8

    Chapter 1 Introduction The USB LED illuminates when a USB device is connected via the Modem Router’s USB port. This port is not currently operational, but may be enabled in a future firmware update. Wireless The Wireless LED illuminates when the Modem Router is connected wirelessly, assuming the Modem Router’s Wireless feature is turned on.

  • Page 9

    Wireless VDSL Modem Router Line Port The Line port is used to connect the Modem Router to a telephone line connection. HPNA Port The HPNA port is used to connect the Modem Router to an HPNA connection via coaxial cable. LAN Ethernet Ports (4) The LAN Ethernet ports are used to connect computers to the Modem Router via Ethernet cable.

  • Page 10: Getting Started With The Modem Router, Accessing The Home Screen

    Getting Started With the Modem Router This chapter gives an overview of how to get started with the Modem Router, including describing the Modem Router’s Home screen and setting up the Modem Router through the Quick Start screens. Accessing the Home Screen To access the Wireless screens: Open a Web browser.

  • Page 11

    Wireless VDSL Modem Router Manual Setup. The Modem Router’s host screen appears. Click The Quick Setup screen appears, with a row of large icons across the top of the screen. Click Homepage.

  • Page 12

    On the right side of the screen is the Internet Services menu, where there is a series of four Actiontec links (Actiontec, Actiontec Store, Actiontec How To Zone, and Actiontec Support) that can help you get the most out of the Modem Router. Home Network Map The Home Network map on the Home screen is a graphical representation of the Modem Router’s network, including how it is connected to the ISP, all devices con-...

  • Page 13: Host Screen

    Wireless VDSL Modem Router Host Screen The Modem Router’s Host screen is the first one you will see when connecting to the Modem Router. It contains four options: Auto Configure Your Modem, From Provider List Setup Option, Manual Setup, and Log into My Device. Auto Configure Your Modem Selecting this option generates a procedure wizard that guides you through auto- matically connecting the Modem Router with your ISP.

  • Page 14

    Chapter 2 Getting Started Manual Setup Selecting this option takes you to the Quick Setup screen. To perform a quick setup: Next. In the first Quick Setup screen, follow the onscreen instructions, then click Another Quick Setup screen appears. Select the WAN interface you are using from the WAN Interface drop-down list.

  • Page 15

    Wireless VDSL Modem Router Log Into My Device Selecting this option generates a screen asking for your username and password. After entering them correctly, the Home screen appears, where you can access the Modem Router’s graphical user interface.

  • Page 16: Configuring Wireless Settings, Accessing Wireless Settings

    Configuring Wireless Settings This chapter explains the options provided in the Wireless section of the Modem Router’s firmware, including setting up wireless security and WPS. Accessing Wireless Settings To access the Wireless screens: Open a Web browser. In the Address text box, type: http://192.168.0.1 then press Enter on the keyboard.

  • Page 17

    Wireless VDSL Modem Router Manual Setup. The Modem Router’s host screen appears. Click The Quick Setup screen appears, with a row of large icons across the top of the screen. Click Wireless Setup.

  • Page 18

    Chapter 3 Wireless Settings The Wireless Setup screen appears, with list of options on the left side of the screen. The rest of this chapter explains the options found in the menu on the left side of every wireless settings screen.

  • Page 19: Basic Settings

    Wireless VDSL Modem Router Basic Settings Click Basic Settings from any Wireless screen to generate the Basic Settings screen. This screen displays step-by-step instructions to set up a secure wireless network with the Modem Router. To configure the basic wireless settings of the Modem Router: Enable the wireless radio of the Modem Router by clicking in the Enable radio button to activate it.

  • Page 20

    Chapter 3 Wireless Settings If needed, change the channel on which the Modem Router’s wireless network will operate once it is activated. In the U.S., wireless networks can operation on channels 1 through 11. If your network is not working properly because of out- side interference, you can change it to another channel here.

  • Page 21: Wireless Security

    Wireless VDSL Modem Router Wireless Security Click Wireless Security from any Wireless screen to generate the Wireless Security screen. This screen lets you make other changes to the security of the Modem Router’s wireless network. To change the security settings of the Modem Router’s wireless network: If needed, change the name of the Modem Router’s wireless network by select- ing a new one from the Network Name drop-down list.

  • Page 22

    Chapter 3 Wireless Settings Under step 4 in the Wireless Modem Router screen, select the radio button next to Use Default Security Key/Passphrase. The Modem Router automatically generates a strong security key that is difficult to crack. Be sure to write down the secuirty key, which appears in green text.

  • Page 23: Radio Setup

    Wireless VDSL Modem Router To change the security settings of the Modem Router’s wireless network to WEP: Select an encryption type from the Security Type drop-down list below step 3. Under step 4, select the radio button next to Use Default Security Key/ Passphrase.

  • Page 24

    Chapter 3 Wireless Settings To change the radio settings of the Modem Router’s wireless network (if needed; you do not need to make all the changes in this procedure, as they can be changed independently of each other): Select the radio’s channel from the Channel drop-down list. Select the level of the wireless radio’s power level.

  • Page 25: Ssid Setup

    Wireless VDSL Modem Router SSID Setup Click SSID Setup from any Wireless screen to generate the SSID Setup screen. This screen lets you make changes to the name of the Modem Router’s wireless network name, as well as letting you turn off the wireless network name broadcast option. To change the network name settings of the Modem Router’s wireless network (if needed;...

  • Page 26: Wireless Mac Authentication

    Chapter 3 Wireless Settings Wireless MAC Authentication Click Wireless MAC Authentication from any Wireless screen to generate the Wireless MAC Authentication screen. This screen lets you allow or deny access to the Modem Router’s wireless network for any wireless devices (such as laptop com- puters) by the devices’...

  • Page 27

    Wireless VDSL Modem Router Begin creating your list by selecting a wireless device that appears on the Select Device Name drop-down list. You can also enter a devices MAC address in the Manually Add MAC Address text box. Apply. The device will appear in the MAC Authentication Device List at Click the bottom of the screen.

  • Page 28

    Chapter 3 Wireless Settings AP Pin Select AP PIN from the drop-down list. A PIN is created on the Modem Router. Write it down. Enter the PIN on another wireless device’ s WPS AP PIN configuration to have that device join the wireless network. End Device PIN Select End Device PIN from the drop-down list.

  • Page 29

    Wireless VDSL Modem Router 802.1x 802.1x is a robust security protocol that uses port control with dynamically changing encryption keys automatically updated over the network. 802.1x uses a RADIUS (Remote Authentication Dial-in Service) server for authentication pur- poses. This server must be physically connected to the Modem Router. Also, the user must enable the RADIUS client embedded in the Modem Router.

  • Page 30: Configuring The Modem Router's Utilities, Accessing Utilities

    Configuring the Modem Router’s Utilities This chapter will explain the options provided in the Utilities section of the Modem Router’s firmware, including services blocking, restoring the Modem Router to factory default settings, and performing a ping test. Accessing Utilities To access the Utilities screens: Open a Web browser.

  • Page 31

    Wireless VDSL Modem Router Manual Setup. The Modem Router’s host screen appears. Click The Quick Setup screen appears, with a row of large icons across the top of the screen. Click Utilities.

  • Page 32: Rebooting The Modem Router, Restoring Factory Default Settings

    Chapter 4 Utilities Rebooting the Modem Router To reboot the Modem Router: Reboot from the menu on the left side of any Utilities screen. The Click Reboot Modem screen appears. Click Reboot to reboot the Modem Router. This may take up to one minute. To reenter the Modem Router’s firmware after restarting the Modem Router, click the web browser’s Refresh button.

  • Page 33

    Wireless VDSL Modem Router If you want to restore only the Modem Router’s default wireless settings, click the “Restore” button across from Restore Default Wireless Settings. The Modem Router’s current wireless settings will be deleted, and the factory default wireless settings restored. If you want to restore only the Modem Router’s default firewall settings, click the Restore button across from Restore Default Firewall Settings.

  • Page 34: Upgrade Firmware

    Selecting Upgrade Firmware from any Utilities screen generates the Upgrade Firmware screen, which is used to upgrade the Modem Router’s firmware. Actiontec periodically updates the Modem Router’s firmware to enhance perfor- mance, add new capabilities, and eradicated software bugs. To upgrade the Modem Router’s firmware:...

  • Page 35: Ping Test

    Wireless VDSL Modem Router Ping Test Selecting Ping Test from any Utilities screen generates the Ping Test screen, which is used to check whether the Modem Router is properly connected to the Internet. Follow the on-screen instructions to perform the test. The results will be displayed at the bottom of the screen.

  • Page 36: Traceroute

    Chapter 4 Utilities Traceroute Selecting Traceroute from any Utilities screen generates the Traceroute screen, which is used to determine the route taken by packets across a network. Follow the on-screen instructions to perform the test. The results will be displayed at the bot- tom of the screen.

  • Page 37: Web Activity Log, Time Zone

    Wireless VDSL Modem Router Web Activity Log To check the web activity on the Modem Router’s network, click Web Activiy Log from any Utilities screen. The Web Activity Log appears: To change the automatic refresh period of the Web Activity Log, select a new time period from the Auto Refresh Every drop-down list.

  • Page 38

    Chapter 4 Utilities Click in the appropriate radio button for your time zone. If da ylight saving is currently in effect, click in the “Day Light Saving” check box to activate Apply to save your settings. Click...

  • Page 39: Configuringadvanced Setup, Accessing Advanced Setup Options

    Configuring Advanced Setup This chapter will explain the options provided in the Advanced Setup section of the Modem Router’s firmware, including services blocking, firewall options, and setting up QoS (Quality of Service). Accessing Advanced Setup Options To access the Advanced Setup screens: Open a Web browser.

  • Page 40

    Chapter 5 Advanced Setup Manual Setup. The Modem Router’s host screen appears. Click The “Quick Setup” screen appears, with a row of large icons across the top of the screen. Click Advanced Setup.

  • Page 41

    Wireless VDSL Modem Router An “Advanced Setup” screen appears, with list of options on the left side of the screen. The rest of this chapter explains the options found in the menu on the left side of every advanced setup settings screen.

  • Page 42: Services Blocking

    Chapter 5 Advanced Setup Services Blocking Services blocking is used to prevent a device on the Modem Router’ s network from accessing particular services available on the Internet, such as receiving email or downloading files from FTP sites. To set up services blocking on a networked device: Services Blocking from the menu on the left side of any Advanced Click Setup screen.

  • Page 43: Website Blocking

    Wireless VDSL Modem Router Website Blocking Web site blocking is used to prevent all devices on the Modem Router’s network from accessing particular web sites on the Internet. To set up web site blocking on the Modem Router’s network: Website Blocking from the menu on the left side of any Advanced Setup Click screen.

  • Page 44: Scheduling Access

    Chapter 5 Advanced Setup Scheduling Access Scheduling access is used to allow a device on the Modem Router’s network to access the Internet at certain times of the day, or certain days of the week, only. During times not configured in the Scheduling Access screen, the device will not be able to access the Internet.

  • Page 45

    Wireless VDSL Modem Router Select the days of the week during which you want to allow Internet access by clicking in the appropriate check box below “Select the days of the week…” Set the time range during which you want to allow Internet access. This time range will apply only to the days you activated in step 3.

  • Page 46: Broadband Settings

    Chapter 5 Advanced Setup Broadband Settings The Broadband Settings screen allows the Modem Router to connect to differ- ent service providers, which may have different connection parameters than the Modem Router’s default settings. To change Broadband Settings: Broadband Settings from the menu on the left side of any Advanced Click Setup screen.

  • Page 47: Wan Ip Address

    Wireless VDSL Modem Router WAN IP Address The WAN IP Address screen allows you to manually set up the WAN IP address of the Modem Router. To do this: Click WAN IP Address from the menu on the left side of any Advanced Setup screen.

  • Page 48

    Chapter 5 Advanced Setup Select the type of connection the ISP uses. Note: Some DSL providers use PPPoE to establish communica- tion with an end user. Other types of broadband Internet con- nections (such as fixed point wireless) may use either DHCP or static IP address.

  • Page 49: Lan Ip And Dhcp Settings

    Wireless VDSL Modem Router LAN IP and DHCP Settings The LAN IP and DHCP Settings screen allows you to change the Modem Router’s default LAN IP address, and adjust the DHCP settings. To change the LAN IP: Click LAN IP and DHCP Settings from the menu on the left side of any Advanced Setup screen.

  • Page 50

    Chapter 5 Advanced Setup Enter the new modem IP address and modem subnet mask in the appropriate text boxes. Apply and Reboot. The Modem Router reboots with the new settings. Click To change the Modem Router’s DHCP settings: Enable to activate the Modem Router’s DHCP server. Click Enter the DHCP server’s beginning IP address, ending IP address, and subnet mask address in the appropriate text boxes.

  • Page 51: Wan Vlan

    Wireless VDSL Modem Router WAN VLAN The WAN VLAN screen allows the service operator to create additional network paths to accomodate new services. To use: Click Services/VLAN Settings from the menu on the left side of any Advanced Setup screen. The WAN VLANs screen appears. Enter the name of the VLAN in the VLAN name text box.

  • Page 52: Hpna Settings

    Chapter 5 Advanced Setup If applicable, enable VLAN tagging by clicking in the radio button next to Enable under step; 4, then entering a VLAN ID (1 to 4094) and selecting a Priority (0-7). Add to add the VLAN to the VLAN list, which appears at the bottom of Click the screen.

  • Page 53: Qos Settings

    Wireless VDSL Modem Router QoS Settings The QoS Settings screens allow you to prioritize certain types of data traffic (video, for example) over other data traffic on the Modem Router’s network. Both incom- ing data traffic (QoS Upstream) and outgoing data traffic (QoS Downstream) can be configured.

  • Page 54

    Chapter 5 Advanced Setup QoS Downstream QoS Downstream from the menu on the left side of any Advanced Click Setup screen. The QoS Downstream screen appears. Click in the Enable radio button next to Downstream QoS to activate. Select the type of QoS to enable. If selecting Custom QoS, you will have to enter a number of values: Name, Queue Priority, Reserved Bandwidth, Protocol, TOS Bit Value, Source IP or MAC address information, Destination IP Address, Netmask IP Address, and Port Pange.

  • Page 55: Remote Gui

    Wireless VDSL Modem Router Remote GUI The Remote GUI screen allows you to setup the Modem Router so that it can be accessed from a remote location. To use: Click Remote GUI from the menu on the left side of any Advanced Setup screen.

  • Page 56: Remote Telnet

    Chapter 5 Advanced Setup Remote Telnet The Remote Telnet screen allows you to set up the Modem Router so that it can be accessed from a remote (not local) telnet device. To use: Remote Telnet from the menu on the left side of any Advanced Setup Click screen.

  • Page 57: Dynamic Routing

    Wireless VDSL Modem Router Dynamic Routing The Dynamic Routing screen allows you to set up the Modem Router for dynamic routing, which is useful if the Modem Router is set up in a network behind a modem To use: Dynamic Routing from the menu on the left side of any Advanced Click Setup screen.

  • Page 58: Static Routing

    Chapter 5 Advanced Setup Static Routing The Static Routing screen allows you to set up static routes on the Modem Router. To use: Click Static Routing from the menu on the left side of any Advanced Setup screen. The Static Routing screen appears. Enter the destination IP address of the static route in the Destination IP text box.

  • Page 59: Admin Password

    Wireless VDSL Modem Router Admin Password To change the password that allows access to the Modem Router’s firmware screens: Admin Password from the menu on the left side of any Advanced Setup Click screen. The Admin Password screen appears. If needed, enter a new username in the text box next to Admin username. ter a new password in the text box next to Admin Password.

  • Page 60: Port Forwarding

    Chapter 5 Advanced Setup Port Forwarding Port forwarding is used for Internet applications that need access to devices con- nected to the Modem Router’s network: Click Port Forwarding from the menu on the left side of any Advanced Setup screen. The Port Forwarding screen appears. Enter a starting and ending LAN port numbers in the appropriate text boxes beneath step 1.

  • Page 61: Applications

    Wireless VDSL Modem Router If applicable, enter the starting, ending, and remote IP address of the remote port in the appropriate text boxes. Apply to save your changes. Click The port forwarding rules you create are listed at the bottom of the screen, under Applied Port Forwarding Rules.

  • Page 62

    Chapter 5 Advanced Setup Select the device on the Modem Router’s network that you want the application to work with. Alternatively, you can enter the device’s IP address in the appro- priate text box. Select the application from the Applications drop-down list. To make searching easier, you can select an application category from the Application Category drop-down list first, which will limit the applications in the Application list to that category.

  • Page 63: Dmz Hosting

    Wireless VDSL Modem Router DMZ Hosting Selecting DMZ Hosting from any Advanced Setup screen generates the DMZ Hosting screen. DMZ hosting allows a device on the Modem Router’s network to be set up outside the Modem Router’s firewall. WARNING! The DMZ hosted device poses a security risk, since the device will be vulnerable to outside intrusion.

  • Page 64: Firewall

    Chapter 5 Advanced Setup Firewall Selecting Firewall from any Advanced Setup screen generates the Firewall screen. The Modem Router’s firewall allows you to set up comprehensive security around your network, although some network functionality will be lost. To use: Firewall in any Advanced Setup screen. The Firewall screen appears. Click Select one or all device(s) on the Modem Router’s network from the Apply rule to drop-down list on which you want to apply the firewall.

  • Page 65: Upnp

    Wireless VDSL Modem Router Selecting NAT from any Advanced Setup screen generates the NAT screen, which is used to enable or disable NAT, at the request of your ISP. If your ISP requires you to disable NAT, click in the Disable radio button, then click Apply. This action should be undertaken by an experienced network technician only.

  • Page 66: Viewing The Modem Router's Status, Accessing Wireless Settings

    Viewing the Modem Router’s Status This chapter gives an overview of the various status tables provided by the Modem Router, which allow you check on various parameters, including WAN connec- tions, WAN Etherent connection, and wireless status. Accessing Wireless Settings To access the Wireless screens: Open a Web browser.

  • Page 67

    Wireless VDSL Modem Router Manual Setup. The Modem Router’s host screen appears. Click The Quick Setup screen appears, with a row of large icons across the top of the screen. Click Status.

  • Page 68: Connection Status

    Chapter 6 Status Connection Status Click Connection Status from any Status screen to generate the Modem Status screen. This table displays various parameters regarding the Internet connection of the Modem Router, including broadband and ISP connection status, upstream rate, least time remaining, and DNS addresses. The only user-configurable option in the screen are the Connect and Disconnect buttons, which, when clicked, connects and/or disconnects Modem Router from your service provider.

  • Page 69: Wan Status

    Wireless VDSL Modem Router WAN Status Click WAN Status from any Status screen to generate the WAN Status screen. This table displays various parameters relating to the WAN connection of the Modem Router, including PPP and broadband status. There are no user-configurable options in this screen, but there is a Clear button at the bottom of the screen (not shown) that resets all of the statistics back to zero, at which time the statistics will begin accumulating again.

  • Page 70: Wan Ethernet Status

    Chapter 6 Status WAN Ethernet Status Click WAN Ethernet Status from any Status screen to generate the WAN Ethernet Status screen. This table displays various parameters relating to the WAN Ethernet connection of the Modem Router, including subnet mask, default Modem Router, and sent packets.

  • Page 71: Routing Table, Firewall Status

    Wireless VDSL Modem Router Routing Table Click Routing Table from any Status screen to generate the Routing Table screen. This screen displays the Modem Router’s routing table. There are no user-configu- rable options in this screen. Firewall Status Click Firewall Status from any Status screen to generate the Firewall Status screen. This table displays the status of the Modem Router’s firewall.

  • Page 72: Nat Table, Wireless Status

    Chapter 6 Status NAT Table Click NAT Table from any Status screen to generate the “NAT Table” screen. This screen displays the Modem Router’s NAT table. There are no user-configurable options in this screen. Wireless Status Click Wireless Status from any Status screen to generate the “Wireless Status” screen. This table displays the Modem Router’s wireless network statistics, including wireless security type, wireless mode, and packets received.

  • Page 73: Modem Utilization

    Wireless VDSL Modem Router Modem Utilization Click Modem Utilizations from any Status screen to generate the Modem Utilization screen. This table displays the Modem Router’s modem statistics, including wireless memory used, LAN TCP settings, and, at the bottom of the screen, a LAN device ses- sion log.

  • Page 74: Lan Status

    Chapter 6 Status LAN Status Click LAN Status from any Status screen to generate the LAN Status screen. This table displays the Modem Router’s LAN (local network) statistics, including Ethernet connections, HPNA link status, and various networked device details. There are no user-configurable options in this screen.

  • Page 75: Specifications, General

    Specifications General Model Number V1000H (Wireless VDSL Modem Router) Standards IEEE 802.3 (10BaseT) IEEE 802.3u (100BaseTX) IEEE 802.3ab (1000BaseTX) IEEE 802.11b/g/n (Wireless) G.dmt, G.lite t1.413 RFC 1483, 2364, 2516 Protocol LAN - CSMA WAN - , Static DHCP VDSL2 interface...

  • Page 76: Wireless Operating Range, Led Indicators, Environmental

    Appendix A Specifications Wireless Operating Range Indoors Up to 91M (300 ft.) @ 300 Mbps Outdoors Up to 457M (1500 ft.) @ 300 Mbps Topology Star (Ethernet) LED Indicators Power, DSL, WAN Ethernet, Internet, LAN Ethernet (4), HPNA, USB, Wireless Environmental Power External, 10V DC, 1.6A...

  • Page 77: Notices, Regulatory Compliance Notices, Modifications

    Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Actiontec Electronics, Inc., may void the user’s authority to operate the equipment. Declaration of conformity for products marked with the FCC logo – United States only.

  • Page 78: Gpl (general Public License)

    20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. For questions regarding your product or the FCC declaration, contact: Actiontec Electronics, Inc. 760 North Mary Ave. Sunnyvale, CA 94086 United States...

  • Page 79: Limited Warranty

    Software: Actiontec Electronics warrants to Customer that each software pro- gram licensed from it will perform in substantial conformance to its program spec- ifications, for a period of ninety (90) days from the date of purchase from Actiontec Electronics or its authorized reseller. Actiontec Electronics warrants the media con- taining software against failure during the warranty period.

  • Page 80

    The repaired or replaced item will be shipped to Customer, at Actiontec Electronics’ expense, not later than thirty (30) days after Actiontec Electronics receives the defective product.

  • Page 81

    NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT ACTIONTEC ELECTRONICS’ OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, TERMS...

  • Page 82

    Dispute Resolution: The customer may contact the Director of Technical Support in the event the Customer is not satisfied with Actiontec Electronics’ response to the complaint. In the event that the Customer is still not satisfied with the response of the Director of Technical Support, the Customer is instructed to contact the Director of Marketing.

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