Troubleshooting - Sony CECHYA-0075 User Manual

Bluetooth headset
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My headset quit responding.
Headset appears stuck in pairing mode
(power and mic muting indicators flash
alternately in green and red), and
cannot be powered off
The PS3™ system's advanced
headset features do not work.
Audio quality is poor.
In HQ mode, there is audio latency.
My headset does not work with my phone
My phone did not locate the headset.
I am trying to pair my headset with a
phone and cannot enter the PIN code.
I cannot hear the caller/dial tone
on my phone.
Callers on my phone cannot hear me.
The earpiece ring does not fit my ear.
My headset falls off my ear.
Pair (register) the headset again with the PS3™ system using
automatic mode.
Hint: Remove the headset from the list of registered devices,
and then repeat the pairing process.
Pair (register) the headset again with the PS3™ system using
automatic mode.
Hint: Remove the headset from the list of registered devices, and
then repeat the pairing process.
The headset's advanced features are supported only by PS3™
system software version 2.50 or later.
Make sure you pair the headset using automatic (USB) mode,
not Bluetooth
discovery mode.
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See "Pairing with the PS3™ system: automatic mode."
Make sure that the headset is placed correctly in your ear with the
boom pointing toward the corner of your mouth. See "Adjusting the fit."
Some games may exhibit long audio latency in HQ mode. Try turning
off HQ mode.
Make sure the headset is fully charged.
Verify that your phone supports Bluetooth
Make sure the headset is paired with the phone you are trying to use.
See "Pairing with a mobile phone."
Verify that your phone supports Bluetooth
Turn both your phone and headset off and on, and then repeat
the pairing process.
Turn both your phone and headset off and on, and then repeat
the pairing process.
Enter 0000 as the PIN code or pass key.
The headset is not turned on. Press and hold down the power button
for about three seconds until a melody plays and the power indicator
lights solid green, which indicates that the headset is on.
Your headset is out of range. Move the headset closer to your phone.
The listening volume is too low. Press the volume + button to raise
the volume.
Make sure that the headset fits properly. See "Wearing your headset."
Your headset is out of range. Move the earpiece closer to your phone.
Try the other earpiece ring that is included in the headset package.
See "Wearing your headset."
Check that the headset is placed correctly in your ear with the boom
pointing toward the corner of your mouth. See "Adjusting the fit."
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