Mitel 5207 User Manual
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USER GUIDE

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Summary of Contents for Mitel 5207

  • Page 1 USER GUIDE...
  • Page 2 3300 ICP - 7.0...
  • Page 3: Table Of Contents

    Contents ABOUT YOUR PHONE For Users on Resilient 3300 ICP Systems TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Protect your hearing Angle the phone for easier viewing CUSTOMIZING YOUR PHONE Ringer Control Handset Receiver Volume Control Speaker Volume Control Display Contrast Control Feature Keys Language Change...
  • Page 4 CALL HANDLING Hold Attendant Call Hold - Remote Retrieve Transfer Conference Conference Split Swap Call Forward Call Forward - Remote Call Forward - End Chaining Call Forward - Override Messaging - Advisory Messaging - Callback Messaging - Cancel Callback Messaging - Cancel All Callbacks USING ADVANCED FEATURES Account Codes Call Park...
  • Page 5: About Your Phone

    ABOUT YOUR PHONE The Mitel 5207 IP phone has ten fixed-function keys ( SUPERKEY, MESSAGE, HOLD, CANCEL, TRANS/CONF, REDIAL, SPEAKER, MICROPHONE, ) and 14 personal keys with built-in status indicators. The personal key on the bottom right is always your Prime Line;...
  • Page 6 1. Handset 2. Speaker 3. Display 4. Message Waiting Indicator 5. Fixed-Function Keys 6. Volume Control 7. Keypad 8. Programmable Feature Keys 9. Designation Card...
  • Page 7: For Users On Resilient 3300 Icp Systems

    IMPORTANT NOTE FOR HEADSET USERS: Mitel Headsets with Feature Control Switch must be installed in the dedicated headset jack (the jack nearest the front of the set). Installation will disable your handset microphone. Disconnecting the headset at the jack or at the quick-disconnect plug restores handset operation.
  • Page 8: Protect Your Hearing

    Protect your hearing Your phone has a control for adjusting the volume of the handset receiver or headset. Because continuous exposure to loud sounds can contribute to hearing loss, keep the volume at a moderate level. Angle the phone for easier viewing The stand built into your phone tilts to give you a better view of the keys.
  • Page 9: Customizing Your Phone

    CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the set is ringing: Press To adjust the Ringer Pitch while the set is idle: 1. Press SUPERKEY. 2. Press # until "Ringer Adjust?" appears. 3. Press *. "Adjust Pitch?" appears. 4.
  • Page 10: Feature Keys

    Feature Keys To display information about a key: 1. Press SUPERKEY. 2. Press a personal key. 3. Press SUPERKEY. Language Change To change the display language: 1. Press SUPERKEY. 2. Press # until "Language?" appears. 3. Press * for Yes. 4.
  • Page 11: Redial

    Redial To redial the last number that you manually dialed: 1. Lift the handset. 2. Press REDIAL. Redial - Saved Number To save the last number that you manually dialed: 1. Lift the handset. 2. Dial **79. To Redial a saved number: 1.
  • Page 12: Speed Call Keys

    Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits during a call (press a Speed Call Key during a call to send a multi-digit password, for instance). To dial a stored Speed Call number: 1.
  • Page 13: Speed Call - Personal

    Speed Call - Personal To dial a stored personal Speed Call number: 1. Lift the handset. 2. Dial *58. 3. Enter an index number between 00 and 09. To store a personal Speed Call number: 1. Lift the handset. 2. Dial *67. 3.
  • Page 14: Group Listen

    Group Listen With Group Listen you can carry on a conversation using the handset or headset while allowing others nearby to listen to the person at the far end over the handsfree speaker in your phone. While Group Listen is active, the handsfree microphone in your phone is turned off.
  • Page 15: Attendant Call Hold - Remote Retrieve

    Attendant Call Hold - Remote Retrieve To retrieve a call placed on Hold by the attendant: 1. Lift the handset. 2. Dial *23. 3. Dial the digits announced by the attendant. Transfer To Transfer an active call: 1. Press TRANS/CONF. 2.
  • Page 16: Conference Split

    Conference Split To Split a Conference and speak privately with the original party: 1. Press TRANS/CONF. 2. Dial *41. Swap To call another party when you are in an established two-party call: 1. Press TRANS/CONF. 2. Dial the number. To alternate between the two parties: Press the Swap/Trade feature key.
  • Page 17: Call Forward

    Call Forward Call Forward lets you redirect incoming calls to an alternate number. ALWAYS redirects all incoming calls regardless of the state of your telephone. B-INT redirects internal calls when your telephone is busy, and B- EXT redirects external calls when your telephone is busy. NA-INT redirects internal calls after several rings if you don't answer, and NA-EXT redirects external calls after several rings if you don't answer.
  • Page 18: Call Forward - Remote

    Call Forward - Remote To forward calls from a remote station to your current location: 1. Press SUPERKEY. 2. Press # until "Call Forwarding?" appears. 3. Press * for Yes. 4. Press # until "I AM HERE?" appears. 5. Press * for Review. 6.
  • Page 19: Call Forward - Override

    Call Forward - Override To override Call Forward and ring a station: 1. Lift the handset. 2. Dial *1*. 3. Dial the extension number. Messaging - Advisory To turn Messaging - Advisory on: 1. Press SUPERKEY. 2. Press *. 3. Press # until the desired message appears. 4.
  • Page 20: Messaging - Cancel Callback

    Messaging - Cancel Callback To cancel a Callback: 1. Lift the handset. 2. Dial *1#. 3. Dial the number of the called station. 4. Hang up. Messaging - Cancel All Callbacks To cancel all Callbacks: 1. Lift the handset. 2. Dial #1. 3.
  • Page 21: Call Park

    Call Park The Call Park feature allows you to place a call in a special hold state. You, or someone else, can then retrieve the call from any extension in the system. After parking the call, the system can automatically connect you to paging equipment so that you can announce the call to the requested party.
  • Page 22: Call Pickup

    Call Pickup To answer a call that is ringing at another station in your Pickup Group: 1. Lift the handset. 2. Press the Pickup feature key. To answer a call that is ringing at a station not in your Pickup Group: 1.
  • Page 23: Override

    Override To use Override when you encounter busy or DND tone: Press the Override feature key. Paging To use Paging: 1. Lift handset. 2. Press the Pager feature key. 3. Dial the Paging zone number (if required). 4. Make the announcement. Direct Paging Direct Paging allows you to page a party through their telephone speaker.
  • Page 24: Handsfree Operation

    Handsfree Operation To use Handsfree Operation to make calls: 1. If you want to use a Non-Prime Line, press a Line Appearance key. 2. Dial the number. 3. Communicate by using the speaker and the microphone. To use Handsfree Operation to answer calls: 1.
  • Page 25: Headset Operation

    Headset Operation To enable Headset Operation: Press the Headset feature key. To answer a call (when Auto Answer is disabled): Press the flashing line key. To hang up: Press CANCEL. To disable Headset Operation: Press the Headset feature key. -21-...
  • Page 26: Headset Operation (With Feature Control Switch)

    Headset Operation (with Feature Control Switch) IMPORTANT NOTE: Mitel Networks Headsets with Feature Control Switch must be installed in the dedicated headset jack (the jack nearest the front of the set). Installation will disable your handset microphone. Disconnecting the headset at the jack or at the quick-disconnect plug restores handset operation.
  • Page 27: Group Paging / Meet Me Answer

    Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built-in speakers. You can belong to to as many as three paging groups with one group designated as your "prime" group. When you need to respond to a Group Page but don't know the identity or extension number of the paging party, use the Meet Me Answer feature.
  • Page 28: Record A Call

    Record a Call This feature uses your voice mail system to record your telephone conversations. Note: You may be required by law to inform the other party that you are recording the conversation. For specific instructions, consult your system administrator. To start recording while on a 2-party call: Press the Record Call key.
  • Page 29: Hot Desking

    Hot Desking Hot Desking allows you to log into the telephone system from any phone designated as a Hot Desk phone. Simply log in at the phone using your assigned Hot Desk User Extension Number and the phone immediately assumes all your speed dials, features keys, call forwarding setup, and line appearances - even your language preference for the display.
  • Page 30: Tag Call

    Tag Call Tag Call allows you to signal that you are the victim of a threatening or malicious call. Using the tag, your system administrator or telephone company can identify the source of the call and provide this information to appropriate personnel or authorities.
  • Page 31: Call History

    Call History Call History keeps track of the names (if available) and telephone numbers of missed calls, answered incoming external calls, and outgoing external calls. Once enabled on your phone by your system administrator, it functions automatically. To display the call history, and view call detail: 1.
  • Page 32 To delete all missed, answered, or outgoing call logs: 1. After selecting the type of logs you wish to delete, press the # key (Delete All). 2. Confirm that you do want to delete all items by pressing the * key (Yes). To delete a particular call from the call log: 1.
  • Page 34 , ® Trademark of Mitel Networks Corporation. © Copyright 2006, Mitel Networks Corporation. All rights reserved.

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