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USER GUIDE

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Summary of Contents for Mitel 5201

  • Page 1 USER GUIDE...
  • Page 3: Table Of Contents

    Contents ABOUT YOUR PHONE ....................1 TIPS FOR YOUR COMFORT AND SAFETY ..............2 Don't cradle the handset! ................. 2 Protect your hearing ................2 CUSTOMIZING YOUR SET.................... 3 Ringer Control ..................3 Handset Receiver Volume Control.............. 3 MAKING AND ANSWERING CALLS................3 Make a Call ....................
  • Page 4: About Your Phone

    ABOUT YOUR PHONE The 5201 IP Phone has five fixed-function keys ( HOLD, MESSAGE, TRANS/CONF, ) and a Message indicator. 1. Handset 2. Speaker 3. Volume Control 4. Message Waiting Indicator 5. Designation Card 6. Function Keys 7. Keypad Telephone status indicators...
  • Page 5: Tips For Your Comfort And Safety

    Designation Card Use the designation card to write frequently called numbers of feature access codes. Note: Your designation card should show "Trans/Conf" at the bottom right of the card. If it does not, get the correct designation card from your administrator.
  • Page 6: Protect Your Hearing

    Protect your hearing Your phone has a control for adjusting the volume of the handset receiver or headset. Because continuous exposure to loud sounds can contribute to hearing loss, keep the volume at a moderate level. CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the phone is ringing: Press To adjust the ringer pitch:...
  • Page 7: Answer A Call

    Answer a Call Lift the handset. Redial To redial the last number that you manually dialed: 1. Lift the handset. 2. Dial *30. CALL HANDLING Hold To place a call on Hold: Press HOLD. To retrieve a call from Hold: Press HOLD.
  • Page 8: Hold And Page

    Hold and Page The Hold and Page feature allows you to put a call on hold and page without having to use a feature key or code. To place a call on hold and page: 1. Press the red HOLD key twice. 2.
  • Page 9: Call Forward

    Swap To call another party when you are in an established two-party call: 1. Press TRANS/CONF. 2. Dial the number. To alternate between the two parties: Press TRANS/CONF. Call Forward To program and activate Call Forward: 1. Lift the handset. 2.
  • Page 10: Call Forward - I'm Here

    Call Forward - I'm Here To forward calls from a remote extension to your current location: 1. Lift the handset. 2. Dial *06. 3. Dial the number of the remote extension. 4. Hang up. To cancel Call Forward - I'm Here from the extension that set the remote forwarding: 1.
  • Page 11: Using Advanced Features

    USING ADVANCED FEATURES Account Codes To enter an Account Code at the start of a call: 1. Lift the handset. 2. Dial *01. 3. Dial the Account Code digits followed by # if required. Whether the # is required depends on system programming. If you omit it and do not hear dial tone shortly after entering the last digit in the account code, press #.
  • Page 12: Call Park

    Call Park To park a call: 1. Press TRANS/CONF. 2. Dial *33. 3. Hang up. To retrieve a parked call from your phone: Lift the handset. To retrieve a call parked by another extension: 1. Lift the handset. 2. Dial *23. 3.
  • Page 13: Call Park - Destination Phone

    Call Park - Destination Phone Call Park - Destination Phone allows you to park an answered call on another phone. If a parked call is not retrieved after a specified length of time, a reminder occurs. To park an active call on another phone: 1.
  • Page 14: Paging - Pa

    Paging - PA To use Paging: 1. Lift the handset. 2. Do one of the following: To page the default zone, dial *12. To page a specific zone, dial *13 followed by the zone number (0-9). 3. Make the announcement. Paging - Direct To page an extension that has Whisper Announce or Off-Hook Voice Announce enabled:...
  • Page 15: Reminder

    Reminder To set or modify a timed reminder: 1. Lift the handset. 2. Dial *32. 3. Set a time by entering the hour and minutes in 24-hour format. For example, entering 1415 sets a reminder for 2:15 PM. You hear dial tone if the time is valid; reorder tone if it is invalid. To cancel a timed reminder: 1.
  • Page 16: Reminder - Multiple

    Reminder - Multiple To set multiple reminders (up to three): 1. Lift the handset. 2. Dial *32. 3. Dial # followed by the number of the timer (#1, #2, or #3). To repeat the timer daily, dial *. 4. Set a time by entering the hour and minutes in 24-hour format. For example, entering 1415 sets a reminder for 2:15 PM.
  • Page 17: Speed Call-Personal

    Speed Call-Personal To dial a personal Speed Call number: 1. Lift the handset. 2. Dial *52. 3. Enter an index number between 1 and 5. To store a personal Speed Call number: 1. Lift the handset. 2. Dial *51. 3. Enter an index number between 1 and 5. 4.
  • Page 18: Call Monitoring

    Call Monitoring This feature allows you to monitor another extension user's phone conversation, either with or without the user's knowledge. If your system is programmed to notify users that they are being monitored. they hear a beep when monitoring begins. Users that have a display telephone also see your name and extension number in the display for the duration of the call.
  • Page 19: Door Opener

    To monitor a a call: 1. Lift the handset. 2. Dial *45 followed by the number of the extension you wish to monitor. If the user is not on the phone, you hear busy tone. 3. Press Trans/Conf to form a three-party conference with the user and the other party.
  • Page 20: Feature Access Codes

    FEATURE ACCESS CODES Tone Demonstration Last Number Redial Call Hold Retrieve (Remote) Call Forwarding - Internal Only Call Forwarding - External Only Call Forwarding - All Calls Call Forwarding - I'm Here Call Forwarding - Cancel I'm Here Account Code Access Callback Busy <single digit only>...
  • Page 21 , ® Trademark of Mitel Networks Corporation. © Copyright 2004, Mitel Networks Corporation. All rights reserved.

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