HP Data Protector A.06.11 Integration Manual
For service information portal
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Also See for Data Protector A.06.11:
- Integration manual (500 pages) ,
- Command line interface manual (442 pages) ,
- Recovery manual (214 pages)
Related Manuals for HP Data Protector A.06.11
Summary of Contents for HP Data Protector A.06.11
- Page 1 HP Data Protector A.06.11 Integration guide for HP Service Information Portal B6960-90167 Part number: B6960–90167 First edition: September 2009...
- Page 2 Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
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Page 3: Table Of Contents
Installing on the Data Protector Cell Server ............. 26 Establishing Data Protector/SIP Communication ........26 Installing on a Windows SIP Server ............... 26 Installing on an HP-UX SIP server ..............27 Installing on a Solaris SIP server ..............28 Integration guide for HP Service Information Portal... - Page 4 Installing on a web server ................28 Installing on a Windows web server ............29 Installing on an HP-UX web server ............29 Installing on a Solaris web server ............30 3 Customizing the integration ..........33 Setting up backup groups on Data Protector ............33 Editing ConfigSpec.xml ..................
- Page 5 Editing the Data Protector message module ............ 50 Editing PortalView.xml directly ..............51 Establishing Global Settings for Reports ............51 6 Uninstalling the integration ..........53 7 Troubleshooting ............... 55 Error messages ....................55 Index ................57 Integration guide for HP Service Information Portal...
- Page 6 Figures Backup group mappings ..............33 Customer model ................38 Management data filter overview ............39...
- Page 7 Tables Document conventions ..............16 Software requirements—Data Protector ..........25 Software requirements—SIP .............. 25 Integration guide for HP Service Information Portal...
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Page 9: About This Guide
About this guide This guide describes how to install, configure, and use the integration of Data Protector with HP Service Information Portal. It discusses how to use the portal for Data Protector service management. Intended audience This guide is intended for backup administrators, with knowledge of: •... - Page 10 This guide describes the integrations of Data Protector with Oracle, SAP R3, and SAP DB/MaxDB. • HP Data Protector integration guide for IBM applications: Informix, DB2, and Lotus Notes/Domino This guide describes the integrations of Data Protector with the following IBM applications: Informix Server, IBM DB2, and Lotus Notes/Domino Server.
- Page 11 HP Data Protector integration guide for HP Reporter This guide describes how to install, configure, and use the integration of Data Protector with HP Reporter. It is intended for backup administrators. It discusses how to use the applications for Data Protector service management.
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Page 12: Online Help
• HP Data Protector product announcements, software notes, and references This guide gives a description of new features of HP Data Protector A.06.11. It also provides information on supported configurations (devices, platforms and online database integrations, SAN, and ZDB), required patches, and limitations, as well as known problems and workarounds. -
Page 13: Documentation Map
Documentation map Abbreviations Abbreviations in the documentation map that follows are explained below. The guide titles are all preceded by the words “HP Data Protector.” Abbreviation guide Command line interface reference guide Concepts Concepts guide Disaster recovery guide Getting started guide... -
Page 14: Map
Abbreviation guide MO RN Media Operations product announcements, software notes, and references MO UG Media Operations user guide MPE/iX MPE/iX system user guide Product announcements, software notes, and references Trouble Troubleshooting guide ZDB Admin ZDB administrator's guide ZDB Concpt ZDB concepts guide ZDB IG ZDB integration guide The following table shows where to find information of different kinds. -
Page 15: Integrations
Microsoft Exchange Servers IG-MS, ZDB IG Microsoft Exchange Single Mailbox IG-MS Microsoft SQL Servers IG-MS, ZDB IG Microsoft Volume Shadow Copy Service (VSS) IG-MS, ZDB IG NDMP Server IG-Var Network Node Manager (NNM) IG-Var Integration guide for HP Service Information Portal... -
Page 16: Document Conventions And Symbols
Table 1 Document conventions Convention Element Blue text: Table 1 on page 16 Cross-reference links and e-mail addresses Blue, underlined text: http://www.hp.com website addresses • Keys that are pressed • Text typed into a GUI element, such as a box Bold text •... -
Page 17: General Information
Operating system type and revision level • Detailed questions Subscription service HP recommends that you register your product at the Subscriber’s Choice for Business website: http://www.hp.com/go/e-updates After registering, you will receive e-mail notification of product enhancements, new driver versions, firmware updates, and other product resources. -
Page 18: Documentation Feedback
• http://www.hp.com/go/storage • http://www.hp.com/support/manuals • http://www.hp.com/support/downloads Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to DP.DocFeedback@hp.com. All submissions become the property of HP. About this guide... -
Page 19: Introduction
• HP Service Information Portal (SIP) creates a “portal” view into a customer’s ser- vices for a service provider. It allows you present data from your internal applic- ations such as Data Protector, HP Internet Services, HP Reporter, and HP Opera- tions Manager as reports on custom web pages for each of your clients. -
Page 20: Component List
OV SIP portal components and modules include Service Browser, Service Graph, and Service Cards. Component list • Data Protector—a backup solution that provides reliable data protection and maximum accessibility for your business data. Data Protector offers comprehensive backup and restore functionality specifically tailored for enterprise-wide and dis- tributed environments. -
Page 21: How Data Protector Integrates With Sip
Data Protector’s report database via the socket connec- tion between the SIP portal and Data Protector. Data Protector sends report data via the socket connection to the Docs servlet and/or the Gauges servlet to be formatted. Integration guide for HP Service Information Portal... -
Page 22: Related Data Protector Integrations
IT infrastructure. It monitors, controls and reports on network, systems, storage, databases and applications. The integration is covered in two guides: • HP Data Protector integration guide for HP Operations Manager for UNIX • HP Data Protector integration guide for HP Operations Manager for Windows •... -
Page 23: Installing The Integration
The Data Protector module for SIP is run on a web server within the firewall. This module communicates with SIP remotely through the firewall via HTTP, and com- municates with the Data Protector cell manager through sockets completely con- tained within the firewall. Integration guide for HP Service Information Portal... -
Page 24: Installing The Integration
The benefits of this model are that socket connections are secured and deployment functions are compartmentalized. It does, however, require that you run a separate web server for the Data Protector module. • Deployment C: Data Protector and SIP communicate through a socket completely contained within the firewall. -
Page 25: Software Requirements—Data Protector
• To install Data Protector, see the HP Data Protector installation and licensing guide. Table 2 Software requirements—Data Protector Data Protector Version Operating System 6.11 HP-UX 11.11 HP-UX 11.23 IA HP-UX 11.23 PA HP-UX 11.31 IA & PA Solaris 7... -
Page 26: Dependencies
Before installing the integration (on any platform or server), ensure you know the following: • Base language of the SIP server • Fully qualified path name of each cell manager you want to track • Fully qualified path name of the SIP server Dependencies •... -
Page 27: Installing On An Hp-Ux Sip Server
Customize ConfigSpec.xml (see “Editing ConfigSpec.xml” on page 33). Installing on an HP-UX SIP server Insert the Data Protector HP-UX installation DVD. As root, use swinstall to install the following depot: DP-SIP-HPUX_A.06.11.depot Select and install all the components. When the installation is complete, run the following setup script: /opt/OV/SIP/dp_setup.sh... -
Page 28: Installing On A Solaris Sip Server
Installing on a Solaris SIP server Insert the Data Protector Solaris installation DVD. As root, use pkgadd to install the following depot: DP-SIP-SUN_A.06.11.pkg Select and install all the components. When the installation is complete, run the following setup script: /opt/OV/SIP/dp_setup.sh Follow the on-screen instructions. -
Page 29: Installing On A Windows Web Server
NOTE: If you have chosen this installation option, it is assumed that you have IIS with TOMCAT running on Windows and Apache with TOMCAT running on HP-UX. You are responsible for configuring the application server that hosts these servlets. The... -
Page 30: Installing On A Solaris Web Server
JkMount /dpreporter/* ajp12 JkMount /dpreporter ajp12 Stop and restart Apache and TOMCAT. On the SIP portal machine, insert the Data Protector HP-UX DVD: As root, use swinstall to install the following depot: DP-SIP-HPUX.depot Select and install the HP-UX SIP component. - Page 31 Select and install the Solaris SIP component. Import the Customer Model, as described in “Creating customer models and portal views” on page 37. Create users and user roles, as described in the SIP deployment and integration guide. Integration guide for HP Service Information Portal...
- Page 32 Installing the integration...
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Page 33: Customizing The Integration
There are several options for customizing your integration in the file ConfigSpec.xml, located in $SIP_HOME/webapps/dpsip (for servlets installed on the SIP server) or $TOMCAT_Home/webapps/dpsip directory (for servlets installed on a web server). The following sections describe these options. Integration guide for HP Service Information Portal... -
Page 34: Log Location, Log Level
Log Location, Log Level Log Level determines the level at which events will be logged (1–5). Log Location specifies the name and location of your log file. You must specify an existing directory. Syntax: <LogLoc logLevel = "x">qualified_path/log_file_name</LogLoc> Example: The log level is 3, so events with a severity of 3, 2, or 1 will be logged. The log file msgtxt is located in the directory d:/tmp/logging/: <LogLoc logLevel = "3">d:/tmp/logging/msgtxt</LogLoc>... -
Page 35: Gauge Settings
“Editing the Data Protector protection status module” on page 44. You can still change the bands for each gauge that you create. Integration guide for HP Service Information Portal... -
Page 36: Cell Manager Setting
Cell Manager Setting The CellServer variable provides the integration with information about your Cell Managers, including language, port number, and Java user password. If the Data Protector Administrator has changed either the Data Protector port or added a password for a Java user, edit this variable so that the integration servlets can communicate with Data Protector. -
Page 37: Creating Customer Models And Portal Views
Detailed instructions for segmenting data and creating customer models are in the SIP deployment and integration guide. A customer model maps users to different hosts, interfaces, and services. Integration guide for HP Service Information Portal... -
Page 38: Importing The Customer Model
Figure 2 Customer model Importing the customer model Import the customer model from the SIP servlet as follows: Log in to SIP as admin. Navigate to the Customer Model tab. Scroll to the Customer Model Sources section. In the New Customer Model Source URL field enter: http://servlet_host.com/dpreporter/customer where servlet_host.com is the fully qualified host name of the web server on which the servlets are installed. -
Page 39: Adding And Removing Services In A Portal View
• Click Edit to access the Modify Column page. Insert the Data Protector module and place it in the desired location among other modules in the column. Click OK to save the changes and return to the main portal page. Integration guide for HP Service Information Portal... - Page 40 A copy of the default version of the Data Protector module is inserted into your PortalView.xml file and displayed in the portal view. To edit the modules, see “Data Protector error messages module” on page 49, “Data Protector protection status module”...
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Page 41: Modules
All Hosts Backup Statistics report Click a Protection Status Gauge on the main portal window to see the All Hosts Backup Statistics report, a detailed listing of information about your system’s protection status. Integration guide for HP Service Information Portal... -
Page 42: Client Host Backup Report
Client Host Name of the cell manager User Group Name of the customer group % Success Percentage of successful backup requests. The number in this field is expandable. See “Detail view” on page 44 for details. Data Written Amount of backup data written (gigabytes) # Completed Objects Number of completed backup jobs # Failed Objects... -
Page 43: Host Statistics Report
30 days” in the example above) Client Host Qualified host name of the cell manager % Success Percentage of successful backup requests. The number in this field is expandable. See the following section for details. Integration guide for HP Service Information Portal... -
Page 44: Detail View
Detail view Click on a percentage in the main portal window to see the All Hosts Backup Statistics report, a detailed listing of information about your system’s protection status. See “All Hosts Backup Statistics report” on page 41 for more information. Click on a percentage in the All Hosts Backup Statistics report to display the Client Host Backup Report and a further level of detail. -
Page 45: Protection Status Criteria
Data Protector reports module The Reports module provides a variety of information from Data Protector on one or more cell managers in your management domain. The following reports are pre-configured for SIP: Integration guide for HP Service Information Portal... -
Page 46: Data List Trees
Data list trees This basic report has information on all directory trees backed up by the cell manager, but is limited to the directories of the groups associated with the SIP customer. One report is generated per group; customers with multiple groups get multiple reports. Object last backup This basic report shows all objects owned by a group and the data of the last full and partial backup for that group. -
Page 47: Editing Portalview.xml Directly
The Backup Session List Report module provides backup session information over a period from Data Protector on one or more cell managers in your management domain. This basic report details all backup sessions associated with backup specifications of groups associated with the SIP customer. Integration guide for HP Service Information Portal... -
Page 48: Editing The Data Protector Backup Session List Report Module
Editing the Data Protector backup session list report module Use the Edit page to customize the Backup Session List Report module: Click on the Edit button in the title bar. The Data Protector Backup Sessions - Edit pane is displayed. Editing PortalView.xml directly You can edit PortalView.xml directly. -
Page 49: Data Protector Error Messages Module
For more information on these messages and how to configure them, see Data Protector online Help index: “notifications/types”. Adding a Data Protector error message module to your portal view—GUI To add a Data Protector message module to a SIP portal: Integration guide for HP Service Information Portal... -
Page 50: Editing The Data Protector Message Module
Access the portal view by logging on to SIP as a user with access to the appropriate role. If this user has access to multiple roles, switch to one with ViewAdmin editing permissions. Navigate to the Storage tab. At the bottom of the right column, either: •... -
Page 51: Editing Portalview.xml Directly
See the SIP deployment and integration guide for details. Establishing Global Settings for Reports For more information about establishing global settings for reports, see “Editing ConfigSpec.xml” on page 33. Integration guide for HP Service Information Portal... - Page 52 Modules...
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Page 53: Uninstalling The Integration
Uninstall the SIP integration as follows: Remove the Data Protector Organization. Start the SIP Configuration Editor: • On Windows: Start: Programs -> HP OpenView -> Service Information Portal -> Configuration Editor (or from a command prompt, type: SIP- Config). • On UNIX: /opt/OV/SIP/bin/SIPConfig Under UserRole Packages, remove the DP organization from the management data, roles and users. - Page 54 • If the Web server and SIP server are on different machines: on the Web server: swremove DP-SIP-Servlets DP-SIP-Setup on the SIP server: swremove DP-SIP • On Solaris: Use pkgrm to uninstall the integration: • If the Web server and SIP server are on the same machine: pkgrm HPDPsip DPSIPServ HPDPsetup •...
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Page 55: Troubleshooting
Verify that the log directory is present at the location specified in the ConfigSpec.xml file, and that read/write access for the directory is set to all. Integration guide for HP Service Information Portal... - Page 56 Troubleshooting...
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Page 57: Index
Cell Request Server, gauge settings, Client Host Backup report, logging, ConfigSpec.xml, editing, refresh rate, conventions document, CRS, customer models, importing, customizing Data Protector-SIP integration, reports module, Data List Trees report, Integration guide for HP Service Information Portal... - Page 58 Windows SIP server, installing on a Windows web server, IIS, installing on an HP-UX SIP server, installing Data Protector-SIP integration, installing on an HP-UX web server, on a Solaris SIP server, installing on the Data Protector...
- Page 59 Data List Trees, global settings, Host Statistics, module, Object Last Backup Up, requirements, Service Level Management, SIP, 19, versions, SLM, 19, software requirements, status gauges, Subscriber's Choice, HP, technical support service locator website, TOMCAT, troubleshooting, Integration guide for HP Service Information Portal...