Troubleshooting Tips - GE JGS968 Owner's Manual

Before you call for service...
Troubleshooting Tips
Scratches fmay appear
as cracks) on cooktop
glass surface
Possible Causes
Incorrect cleaning
methods being used.
Cookware with rough bottoms
being used or coarse particles
(salt or sand) were between
the cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
What To Do
• Scratches are not removable. T inyscratcheswill
becomelessvisiblein time asa resultof cleaning.
• To avoid scratches, use the recommended cleaning
procedures. Make sure bottoms of cookware are clean
before use, and use cookware with smooth bottoms.
Areas of discoloration Food spillovers not cleaned • Seethe Cleaning the glass cooktop section.
on the glass cooktop before next use.
surface
Hot surface on a model • This is normal. The surface may appear discolored
with a light-colored cooktop, when it is hot. This is temporary and will disappear
as the glass cools.
Plastic melted Hot cooktop came into • Seethe Glass surface - potential for permanent
to the glass cooktop contact with plastic placed damage section in the Cleaning the glass cooktop
surface on the hot cooktop, surface section.
Pitting [or indentationJ Hot sugar mixture spilled • Call a qualified technician for replacement.
of the cooktop on the cooktop.
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