Troubleshooting Tips - GE JGS968 Owner's Manual

Before you call for service...
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Burners have yellow or
yellow-tipped flames
Possible Causes
What To Do
The combustion quality of
burner flames needs to be
determined visually.
• Use the illustrations below to determine if your burner
flames are normal. If burner flames look like A, call for
service. Normal burner flames should look like B or C,
depending on the type of gas you use. With LPgas, some
yellow tipping on outer cones is normal.
A-Yellow flames B-Yellow tips C-Soft blue flames
Coil for service on outer cones Normal for natural
Normal for LPgas gas
Control knobs Knob isn't pushed down. • To turn from the OFF position, push the knob in and
will not turn then turn.
Burners do Plug on range is not • Hake sure electrical plug is plugged into a live,properly
not light completely inserted in the grounded outlet.
electrical outlet.
Gas supply not connected • Seethe Installation Instructions that came with your
or turned on. range.
A fuse in your home may be • Replace the fuse or reset the circuit breaker.
blown or the circuit breaker
tripped.
Burner parts not replaced • Seethe Coreand cleaning of the range section.
correctly.
Control Lockout feature * If LOC ON appears in the display, the oven control is
is activated locked. Turn this feature off to use the oven. Seethe
Control Lockout section.
Ticking sound of spark Control knob is still ° Turn the knob out of the LITE position to the desired
igniter persists after in the LITE position, setting.
burner lights
Turn the burner off and relight. If ticking is still
present, call for service.
Burner flames very Improper air to gas ratio. • If range is connected to LP gas, check all steps
large oryellow in the Installation Instructions that came with
your range.
Oven light does Light bulb is loose or defective. * Tighten or replace the bulb.
not work Switch operating * Call for service.
light is broken.
Oven will not work Plug on range is not completely • Hake sure electrical plug is plugged into a live,properly
inserted in the electrical outlet, grounded outlet.
A fuse in your home may be • Replace the fuse or reset the circuit breaker.
blown or the circuit
breaker tripped.
38 Oven controls improperly set. • See the Using the oven section.